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All 13 Providence hotels

Renaissance Providence Hotel

4.0 of 5 Hotel   |   5 Avenue of the Arts, Providence, RI 02903 (Downtown Providence)
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Renaissance Providence Hotel
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90%
Ranked #2 of 13 hotels in Providence
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Eduardo A
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  • Reviews (752)
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  • Room tips (156)
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752 people have reviewed this hotel

Traveler rating
    431
    245
    44
    22
    10
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198
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162
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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1 review
3 of 5 stars Reviewed yesterday NEW

I came to Providence to reconnect with some friends. The hotel itself is very clean. I just can't give it a better rate due to the interaction with the staff. First thing valet asked me was: "checking in?" A "good afternoon" would've been more suitable to a Renaissance. I was also not informed of where the front desk was as... More

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

Thank-you for your review and valuable feedback. We appreciate your positive comments about the cleanliness of our hotel and our location. We do strive for excellence in all we do and our staff is very passionate about exceeding your expectations, I apologize if we did not give you that impression on this visit and I will be happy to review... More

Bear, Delaware
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel was newly renovated and looked grand. The lobby has very beautiful paintings and plenty of seating. The room is huge with large window that looked at Providence skyline and mall. Classic but trendy decor and bathroom had large glass walk in shower. The hotel is up street from Providence Place Mall and short walk to downtown, College Hill,... More

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

Thank-you for your wonderful review, fabulous to hear that you had the time on this visit to discover a number of the sites, amenities and local attractions that make our hotel and the city of Providence such a unique place to visit. We look forward to your next stay with us. More

NY/NJ
Top Contributor
419 reviews 419 reviews
85 hotel reviews
270 helpful votes 270 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Traveling by Amtrak to Providence, made this a perfect location. A quick walk from the station up the hill and you're there. Check in was a snap and the room was clean and comfy, no compliants. My only negative was that they were doing some work in the lobby, which could be heard as I was on the seocnd floor.... More

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

Thank-you for your wonderful review. We are located just a short walk from the Amtrak station and it is wonderful that you found this convenient. Fabulous to hear that you enjoyed our product and services. We are currently conducting a refresh of our lobby to be completed shortly and we do ensure that the team works specific hours so as... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

I come to hotel all the time, they are wonderful. The rooms are great and the bed is fluffy. I love the lounge, Marisol is always friendly and willing to help or give good suggestions. The gym is a little small but has plenty of equipment and it open 24 hours.

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

Thank-you for your loyalty and we truly appreciate you taking the time to give us such wonderful feedback. Marisol is fabulous and please know we truly appreciate her efforts and will celebrate your recognition of her with our team. Nice to see that you are enjoying our new equipment in the health club. Hopefully you had the time to take... More

pomfret, vt
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Despite the fact that the staff is quite friendly, the food is good and the location is fine, whoever designed this hotel should never do it again. The hotel is a conversion of an historic building and the walls (and ceilings) are paper thin- I was located below the fitness center and the walls were shaking and making noise all... More

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

Thank-you for your wonderful comments about our staff, culinary offerings and our location. I do apologize that your stay was interrupted due to the challenge you described. This has not been a common occurrence for us, but as we just installed new equipment in our fitness, we will be happy to review the installation and adjust as necessary based on... More

NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I am a regular guest as I am in the area often for business. Overall I am pleased with the hotel - the check-in is efficient, the rooms are well appointed with nice linens, the hotel itself is quite unique (a former Masonic temple), and the location is convenient to shopping and restaurants. The walls and floors/ceilings are thicker than... More

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

Thank-you for your loyalty to our hotel, we truly appreciate it. Fabulous that you shared such wonderful feedback on our services and our team, particularly Marisol. We will be happy to celebrate your comments with her and recognize her for her stellar performance. I will also ensure I bring up your feedback to our engineering and valet team, there are... More

Northampton, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

Visited the Renaissance for a combination birthday and anniversary getaway. Stephen Nettleton was fantastic and upgraded us to a fabulous suite. It was a great example of going above and beyond what was expected. The entire staff was wishing us a happy anniversary and treated like royalty for those few days away. Nice unique property and a great location. Providence... More

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

John, thank-you for your fabulous feedback on our hotel and our services. We will celebrate your feedback and particularly recognize Stephen for making this stay for you and your wife a memorable experience. Our staff will be here for you and at your service on your next visit so that we can continue to exceed your expectations and help you... More

Morristown, New Jersey
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Walking distance from Amtrack station and comfortable bed. Bathroom is larger than most, done in a high-end way. Hotel lobby is currently going through a renovation. Desk staff and car valet were pleasant. A good value as the price was reasonable for this grade hotel. I would stay at the Renaissance again if in Providence.

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

Thank-you for your valuable comments and stellar review of our hotel. We truly appreciate your loyalty and look forward to your next stay with us. More

Miami
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Marquise at the front desk was great, he gave us room 603 with an excellent view of the Capital building. Pros:Beds were comfortable, bathroom was well laid out and clean. The concierge room on the 7th floor was well stocked and had plenty of seating with TV's (highly recommend). The gym was very nice, clean and well stocked also. The... More

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

It is always fabulous to hear that our team went above and beyond to exceed our guest expectations. Thank-you for your review and comments about our front desk team, particularly Marquise. We will ensure we share your comments with him, recognize and celebrate him for his efforts in ensuring your stay with us was wonderful. We look forward to your... More

El Paso, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel was excellent for the money. Clean, comfortable, and super cool staff. The bathroom was large and everything modern. I liked very much that the hotel offered Aveda products as the cosmetic line.

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review

Thank-you for your fabulous comments about our product, our team and the wonderful value of our hotel. As you discovered we do offer high quality amenity products as a Renaissance Hotel. We also continually look for ways to elevate our product and services for your future satisfaction, we just completed a refresh of our health club with new equipment and... More

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Additional Information about Renaissance Providence Hotel

Address: 5 Avenue of the Arts, Providence, RI 02903
Phone Number:
Location: United States > Rhode Island > Providence > Downtown Providence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Providence Hotel 4*
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Also Known As:
Renaissance Providence
Providence Renaissance

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Providence #1 Romantic Hotel in Providence #3 Family Hotel in Providence #5 Business Hotel in Providence
Hotel Class
Number of rooms
272

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