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Renaissance Providence Hotel

4.0 of 5
5 Avenue of the Arts, Providence, RI 02903 (Downtown Providence)
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Renaissance Providence Hotel
Ranked #1 of 12 hotels in Providence
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559 reviews from our community

Traveler rating
    327
    175
    32
    17
    8
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Families
147
 
Couples
193
 
Solo
37
 
Business
111
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Edinburgh
Top Contributor
65 reviews 65 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW via mobile

I'll start on a high. Great reception staff-Following us advising our concerns to reception they were very kind resolving our concerns. The lows...the room was cramped, and maybe we would have had a better room if it hasn't been graduation weekend. The hair dryer over heated after 10 minutes and needed 5 minutes to cool. The toilet wasn't screwed down... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 22, 2013

Thank-you for your valuable feedback and your observations about our staff and the wonderful service that was provided. I do apologize that you had some concerns about your room and rest assured we will address these immediately. Our building is the largest historic restoration in the State of Rhode island and we do have a number of unique room configurations... More

Greenwich, Connecticut
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

If "location" is the most important thing in real estate, then "The Staff" is the most important thing in choosing a hotel, and the Providence Renaissance got it right. Everyone, and I do mean everyone, was professional and courteous, and the front desk really shined (thank you, Bryanna). While it was my first visit, I was made to feel like... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 22, 2013

Thank-you for your fabulous comments. Rest assured we will share your comments with our team and celebrate Bryanna's efforts here at the hotel. Thank-you once again for your comments and we look forward to being of service in the near future. More

Evergreen, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 16, 2013

I stayed in this hotel for two nights during a conference. The quality of the furnishings in the guest room was very good. The king size bed had an impressive array of pillows, and the bathroom's marble floor and deep red, striped walls provided an elegant touch. The air vents rattled a little when the air-conditioning was on, but not... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 17, 2013

Thank-you for your comments and observations. It was fabulous to here you enjoyed your room and the elegant décor. We are the largest historic restoration in the history of Rhode Island and our design taps into the rich history and indigenous flavors of our city and state. We are contemporary in the sense that we offer all the hi tech... More

Alexandria
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 16, 2013

Great staff at the restaurant, maid service, club lounge, front desk & valet. Nice fitness center. However, the benefits of being a platinum rewards member were next to nothing. No room upgrade; club lounge was nice with a great staff but a glass of wine cost the same as the hotel restaurant. Restaurant staff was great but dining was over... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 17, 2013

I apologize that during this visit an upgrade was not available and we do appreciate that you found our staff exceeded your expectations. I have always found that a great staff makes a great hotel and we thank you for your observations. Hopefully you will give us an opportunity to perk you up on your next visit. More

Rahway, New Jersey
Top Contributor
87 reviews 87 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed May 15, 2013 via mobile

Just checked in, the lobby is amazing. The room is small but done up nicely. The bathroom is nice size. Took a walk to see the bar, very nice. Plan on going there later tonight. Here on business so far so good. This Orel,is within walking distance of eateries and the Mall!!

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See 2 more reviews by Anne B for Providence
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 17, 2013

Thank-you for discovering our hotel and your kind observations. We hope that the rest of your visit was just as wonderful as your initial observations and we look forward to seeing you again. More

YYC
Top Contributor
149 reviews 149 reviews
82 hotel reviews
Reviews in 80 cities Reviews in 80 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 13, 2013

We were there early May for a conference. No major complaint except for valet parking (see below). Rooms are nice, we slept quite well. Service was as one might expect. As already mentioned, decoration is somewhat overdone. Will likely become outdated very quick. I suspect valet parking actually left a scratch on the side of the rental car. Car was... More

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See 2 more reviews by bauwens for Providence
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 17, 2013

Thank-you for your observations and hopefully you brought your concerns to our valet parking vendor. We appreciate your additional comments about our hotel and our rooms. Our rooms are decorated with bold colors and the historic nuances that you would find in the mansions of Newport. Our classic luxury and contemporary amenities are just the right mix and a wonderful... More

Sierra Vista, Arizona, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2013

Great location for downtown interests. It is just a short walk to the capitol building and just around the corner to a 3 story mall. Great eatery options and the staff is excellent. Perfect for your downtown meeting or the Providence experience.

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 17, 2013

Thank-you for discovering our hotel and for your wonderful comments about our great location which is within walking distance to a number of attractions and restaurants that make Providence such a special place to visit. Hopefully we will have the opportunity to be of service in the near future.. More

North Conway, New Hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2013 via mobile

The hotel is in a perfect location in the heart of Providence. We enjoyed wonderful meals and exceptional service! Great hotel for Waterfire! Walk to shopping and downtown. You will love this hotel and if you haven't been to Providence you will fall for this great city!

Was this review helpful? Yes 1
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 17, 2013

Thank-you for your "lovely" comment. We truly appreciate your fabulous comments and look forward to seeing you again soon. More

Los Angeles, California
Top Contributor
110 reviews 110 reviews
98 hotel reviews
Reviews in 61 cities Reviews in 61 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 10, 2013

I've stayed at a few hotels in Providence and this is definitely the nicest. Even the so-called "luxury" hotels are all dated, old, and boring, but the Renaissance was perfect. It was walking distance to my dinner meeting downtown, the room was clean and quiet, and I was generally pleased. The valet, however, was another story. They were all very... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 17, 2013

Thank-you for our wonderful comments and I apologize that there was a delay with your valet parking. I will ensure to bring your concern to our valet parking team. I also would like to apologize that we gave you the wrong impression about our windows. Our windows do open, however for security purposes you need a key to activate the... More

Smithfield, Rhode Island
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

I stayed here with a friend who was visiting the area, and was surprised by how beautiful, funky and super clean the hotel was. Everyone we met on staff was very friendly and helpful. The artwork was great - they took old graffiti from the messed up buildings that used to be there and framed it as art in the... More

Was this review helpful? Yes 1
See 4 more reviews by library_girl_ri for Providence
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
May 14, 2013

Thank-you for discovering our hotel. It is fabulous that you were able to discover some of the things that make our hotel and the city of Providence such a unique destination. We look forward to your next visit and thank-you for fondly remembering your stay with us. More

 
 
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Hotel Summarization (Beta)

What travelers say

  • State house(17)
  • Valet parking(12)
  • Very nice(11)
  • Room service(10)
  • Capitol building(6)
  • Friendly and helpful(4)
  • Great location(4)
  • Place mall(3)
  • Flat screen TV(3)

Additional Information about Renaissance Providence Hotel

Address: 5 Avenue of the Arts, Providence, RI 02903
Phone Number:
Region: United States > Rhode Island > Providence > Downtown Providence
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Providence
#1 Romantic Hotels in Providence
#2 Business Hotels in Providence
#2 Family Hotels in Providence
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Renaissance Providence
Providence Renaissance

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