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The Dean Hotel

Certificate of Excellence
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122 Fountain Street, Providence, RI 02903
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The Dean Hotel
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422 Reviews from our TripAdvisor Community

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Ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me say right off that the level of service is superb: very much genuine rather than the unctuous variety that must be in the training manuals of a variety of hotel chains. I had requested a room high up and away from the elevator, and this was accommodated and reserved even though I had a very late check-in. The... More 

Helpful?
1 Thank usonianhorizon
Aarin C, Director of Sales at The Dean Hotel, responded to this review

Thanks very much for taking the time to submit such a wonderfully thorough and thoughtful review. The garbage truck does not have scheduled pick-up daily, so I imagine that you may have been subject to reworked pick-up times due to our recent snowfall if you suffered multiple pick-ups in a row. Apologies for the less than restful sleep! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We loved our stay here - it was quiet, friendly, centrally located, the interior decor is great. And the price is thoroughly reasonable - cheaper than any of the other hotels downtown, with a better, more casual vibe and plenty of space in the room/bathroom. We're planning to stay here every time we're back in Providence. Highly recommend!

Helpful?
1 Thank Emma R
Aarin C, Director of Sales at The Dean Hotel, responded to this review

Emma - thank you for taking the time to submit a review! We appreciate the kind words and are excited to have you with us again soon! Cheers and happy travels! More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Dean is an incredibly stylish hip hotel, within walking distance of many of Providence's sights and amenities including Brown and RISD, the RISD Museum and countless shops and restaurants. Staff is helpful and friendly. Great coffee is to be had from Bolt coffee right in the lobby. Faust is a hip personification of a German style beer hall/restaurant and... More 

Helpful?
1 Thank belfastfish
Aarin C, Director of Sales at The Dean Hotel, responded to this review

Thank you for submitting a review of your stay. I are sorry to hear of your discomfort with the setup of the room. I haven't encountered issue with the level of traction within the showers and we've had no accidents or close calls in the two years we've been operating so I will be sure to look into that. Cheers... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I went for a one-night getaway without the kids, and it's really the perfect place. The King room had all we needed - and the decor was funky but also very comfortable and clean. We started the night at the Magdalenae Room in the Dean, walked to a restaurant, and came back to check out the karaoke... More 

Helpful?
1 Thank Jennifer A
Aarin C, Director of Sales at The Dean Hotel, responded to this review

You make us what we are and we very happy to hear that you enjoyed your getaway! Our local love runs deep and we are happy to be your home away from home. Cheers & thanks for thinking of us here at The Dean! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Quaint hotel within walking distance of many great venues and restaurants. Friendly staff and clean rooms. Coffee shop, onsite beer bar and karaoke lounge a big plus. This hotel is a quality gem worth discovering over and over again.

Helpful?
1 Thank Ines L
Aarin C, Director of Sales at The Dean Hotel, responded to this review

Thank you for the kind words and warm review! We are very happy to hear that you enjoyed your stay and welcome your return. Cheers & happy travels! More 

Boston
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you don't like old lifts or using the stairs don't stay here. We love it though. So much more interesting than my usual hilton stays. We have a king suite on the top (5th) floor. Very quiet room. I expected the hotel to be loud due to the karaoke bar downstairs but it is fine! Good sleeping! Nice staff,... More 

Helpful?
1 Thank wrenbarlow
Aarin C, Director of Sales at The Dean Hotel, responded to this review

Gracies is wonderful and we are so glad to see them mentioned in such a great review! Here's to our local restaurants and bars keeping Providence lively and adventurous! More 

Tacoma, Washington
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We only planned to stay one night, but we were so pleased, we stayed two! Fabulous staff, trendy decor, and did I mention clean? Loved the bed, the crisp white bedding and the bathroom. All black white and red. We also liked the wood floors, no carpet germs. We had dinner at the Faust, connected to hotel. Heavy German food,... More 

Helpful?
1 Thank NancyWMorton
Aarin C, Director of Sales at The Dean Hotel, responded to this review

Thank you very much for submitting a review! We are glad that you enjoyed your stay in light of the (overpriced?) espresso. There are plenty of options for coffee in town next time if you find that you'd like to venture outside of Bolt! Cheers and happy (clean) travels! More 

Thompson, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is quirky. the rooms are small(very small). the shower in our first room had a window that you could see into the rest of the room just weird. We had to change rooms which we wanted to avoid doing and ended up doing anyway because the lock was broke(it worked out better because of the weird shower).... More 

Helpful?
Thank Hackett, Laura U
Aarin C, Director of Sales at The Dean Hotel, responded to this review

Thanks very much for taking a moment to submit a review of your stay. We are sorry to hear that you were so dissatisfied with the design and services available, but certainly appreciate that you gave us a try while visiting Providence. We hope that you enjoy your future visits to town! More 

Toronto, Canada
1 review
2 of 5 stars Reviewed 1 week ago

First the good: 1) Cool hotel with a funky style that is not like most cookie-cutter hotels you get in big cities. 2) Great central location, close to the great shops/restaurants in Providence. 3) Bolt Coffee shop on the main level is excellent. Staff here is also very friendly. 4) The attached bar next door (especially the one in the... More 

Helpful?
Thank Mark W
Aarin C, Director of Sales at The Dean Hotel, responded to this review

The first order of business is our profound apologies for such an unsatisfying experience. It is certainly not what we have come to expect of our team and the number of mistakes involved in creating this experience are truly saddening to read. Rather than weigh everyone down with a point by point apology or explanation, I will reach out to... More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was completely satisfied with my stay. The staff was extremely pleasant through out my entire stay. Valet parking is available which is great because this area doesn't have a lot of parking. I loved the design of the room. It was modern but at the same time it had a homie feeling. I would definitely stay here again.

Helpful?
1 Thank Gabriela B
Aarin C, Director of Sales at The Dean Hotel, responded to this review

Thank you very much for taking a moment to submit a review. It is wonderful to hear that you enjoyed a comfortable and pleasing stay and we couldn't be happier to have had you. Cheers and happy travels! More 

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