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Hotel Providence

4.0 of 5 139 Mathewson Street, Westminster Street, Providence, RI 02903
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Hotel Providence
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Hotel Providence
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681 reviews from our community

Traveler rating
    359
    191
    63
    41
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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  • All months
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  • Mar-May only
    (125)
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connecticut
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars NEW

Absolutlely loved the people and the hotel,like a very few others, there were a couple of issues. We stayed at the Providence because it was close to LUPO's Heartbreak Hotel ,a music venue not a real hotel.(Which also was a great place.) We stayed out fairly late and had hoped to sleep in a little bit for Valentines Day. 8AM... More 

Was this review helpful? Yes
Cambridge, Massachusetts
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 5 days ago NEW

I really liked Hotel Providence, but unfortunately it could have been better. The hotel had a lot of charm, I really liked our room and the staff was very pleasant and helpful. They had cider and cookies out in the afternoon which was a nice treat! Unfortunately there were many small issues with our stay. Our room was next to... More 

Was this review helpful? Yes
David B, General Manager at Hotel Providence, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We apologize for the various mishaps you experienced while staying with us and glad we could rectify the billing issues prior to your departure. We appreciate your critique allowing us to make improvements for our future guests. Again, my apologies. David G. Benton General Manager More 

Craryville, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived early on a bitter cold day to find a warm reception with hot cider and homemade cookies. Our room was pristine and very comfortable. Housekeeping staff very accommodating. You must try the elegant restaurant and bar. It was too cold to think of walking around town so we ate in at the restaurant Aspire which was exceptional. This was... More 

Was this review helpful? Yes 2
David B, General Manager at Hotel Providence, responded to this review

We are pleased you thought of us as a 'home away from' home during these record breaking snowfalls, and delighted you enjoyed our Welcome hot cider and fresh-baked cookies! Thank you for your gracious compliments about our staff, the comfort of your guest room and your pleasant dining experience in Aspire. We appreciate your taking the time to write a... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

this lovely little hotel is well situated in downtown providence. you are within walking distance of various restaurants (try ken's ramen), the rep theatre, and even brown and RISD, provided a hill doesn't scare you off. i want to give a special shoutout to the staff. i stayed here for two nights while attending a business meeting during a stressful... More 

Was this review helpful? Yes 2
David B, General Manager at Hotel Providence, responded to this review

We appreciate your complimentary review on Trip Advisor, but sorry to hear of your mother not being well. We all wish her the best. Our staff was happy to help you with your important documents. Hopefully, you will have the opportunity to visit with us again. Kind regards, David G. Benton General Manager More 

Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Charming hotel. Rooms good. Front desk staff outstanding. Valets and doorman, outstanding. We brought in a group with a 45 foot tour bus that wasn't able to make it down the street every time to the hotel. 11 at night the group had to walk 2 blocks to the hotel in barely plowed street. We were contracted to pay $65... More 

Was this review helpful? Yes 1
David B, General Manager at Hotel Providence, responded to this review

Thank you for your review on Trip Advisor. We are delighted that you found the front desk, valets and doormen to be responsive to your needs. I am so sorry about the condition of the roads in downtown Providence. The City has done an outstanding job overall this winter, but like a number of New England cities has been overwhelmed... More 

Enfield, Connecticut
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Providence is centrally located in the reinvigorated arts and cultural center of Providence. The prices were quite reasonable for the location and style of the hotel. The best part about our stay was the incredible customer service. They went out of their way to track down a special delivery I had arranged for from a local bakery and worked... More 

Was this review helpful? Yes 2
David B, General Manager at Hotel Providence, responded to this review

We are so pleased you had a wonderful stay with us and enjoyed your dinner in our Aspire restaurant. Your Trip Advisor review is most appreciated. As you so rightly point out, the hotel is well-located, close to shopping, restaurants, nightlife and the performing arts centers. So glad we could help with getting your cookies delivered. Looking forward to your... More 

Santa Cruz, California
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Accomodations for the disabled tend to vary Wildly. At this hotel it was as close to being at home as any hotel I've ever been in. Home, for me is the standard because I built it to be exactly what I need. Hotel Providence had everything that I needed, exactly where I needed it. The bars were in the right... More 

Was this review helpful? Yes 2
David B, General Manager at Hotel Providence, responded to this review

We so appreciate your wonderful review on Trip Advisor, but most importantly, are delighted you had an enjoyable visit with us and found everything accessible. Thank you also for your additional 5-star Trip Advisor review for our Aspire restaurant. Hopefully, we will have the pleasure of welcoming you back to Providence. Kind regards, David G. Benton General Manager More 

Jamestown, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I spent two nights at The Hotel Providence with our dog Wyatt during the winter storm Juno. We were so impressed with the level of service offered by everyone at the hotel. The food at the restaurant was delicious and the room was beautifully appointed. Special recognition to Matt and Patrick at the Front Desk, All of... More 

Was this review helpful? Yes 1
David B, General Manager at Hotel Providence, responded to this review

Thank you for your gracious review on Trip Advisor. We are delighted you had a wonderful visit with us, and thank you for your very nice comments about Matt and Patrick and the Aspire restaurant staff. I will alert Chef Jori and his brigade about your compliments about the food. We always enjoy welcoming both of you, and of course... More 

Boston, Massachusetts
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A friend and I came for three Providence firsts for us: a matinee at Trinity Rep, dinner at Gracie's, overnight at the Hotel Providence. A successful weekend! Given the freezing weather, the hotel was perfectly located for us: half a block, turn left, another half block (restaurant and theater are across the street from each other). The hotel treated us... More 

Was this review helpful? Yes 3
David B, General Manager at Hotel Providence, responded to this review

We are delighted to be included in one of your 'firsts' for Providence and so pleased you had an enjoyable stay in our city. Trinity Repertory Theater and Gracie's are two of many of our special places to go when visiting Providence. Thank you for your compliments about your A-Bar drinks and meal and your room amenities. Hopefully, you will... More 

Grand Rapids, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A million thanks for the service you provided to Sandy & Wally Sullivan during the Blizzard of 2015. We especially want to recognize - General Manager, David Benton; Dining Staff - Ann Heath, Tina Angenica, Adam & Mia, Jim (super-terrific Doorman), & the facilities manager & his team. Their attention to our needs was beyond all expectations. We so appreciate... More 

Was this review helpful? Yes 2
David B, General Manager at Hotel Providence, responded to this review

Thank you so very much for your complimentary Trip Advisor review. We are so pleased you had a wonderful experience staying with us. Your kind comments about Ann, Mia, Tina, Jim, Adam and our facilities staff will be gladly passed on to them. We appreciate your taking the time to write to Trip Advisor and look forward to your return...soon,... More 

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Additional Information about Hotel Providence

Address: 139 Mathewson Street, Westminster Street, Providence, RI 02903
Phone Number:
Location: United States > Rhode Island > Providence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Providence 4*
Number of rooms: 80
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Hotel Style:
#1 Business Hotel in Providence
#2 Luxury Hotel in Providence
#4 Romantic Hotel in Providence
#7 Family Hotel in Providence

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