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Hotel Providence

Certificate of Excellence
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139 Mathewson Street, Westminster Street, Providence, RI 02903
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Hotel Providence
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698 reviews from our community

Traveler rating
    370
    194
    65
    41
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a beautiful little gem. There is available parking but it was very expensive, so my husband did this nightly dance with our rental car and the different lots. I do not recommend this is if you are a woman traveling alone. While the hotel is fantastic (our son was doing a summer class at Brown, which was w/in... More 

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Chicago
Top Contributor
50 reviews 50 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed for one night, & we arrived late, but we received a very warm welcome. Kind of small room - it was my husband & I & our two teenagers. But it worked out ok. Only valet parking. We definitely would stay there again. Staff was very nice!

Was this review helpful? Yes
David B, General Manager at Hotel Providence, responded to this review

Thank you for your gracious Trip Advisor review. Your kind comments are very much appreciated. Hopefully, you and your family will have the opportunity to stay with us again in the near future. Kind regards, David G. Benton General Manager More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are quite large. Our had multiple windows with nice views of the surrounding area. We look right at the church steeple and bell tower. Bath rooms were also quite large. Hotel was spotless and had a cozy lobby. Nice area also, with many restaurants nearby.

Was this review helpful? Yes
David B, General Manager at Hotel Providence, responded to this review

It was kind of you to take the time to write a review on Trip Advisor. We are very pleased you enjoyed your large room and spacious bathroom. I will pass on your gracious comment about the hotel being spotless to our wonderful, hard-working housekeeping staff. Looking forward to your return. Kind regards, David G. Benton Genera Manager More 

Dennis, Massachusetts
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a great hotel! It was my first visit and I was at a meeting with 40 of my coworkers. The staff and management at the hotel were fantastic. They made us feel so welcome and cheerfully and efficiently assisted with the organization of our two days of meetings. They were attentive yet relaxed and friendly, creating a wonderful atmosphere.... More 

Was this review helpful? Yes
David B, General Manager at Hotel Providence, responded to this review

Thank you for taking the time to write such a comprehensive and complimentary review on Trip Advisor. We are delighted that you and your colleagues enjoyed your stay with us. I am so pleased to read about the staff member who offered you eggs, as we encourage our staff to listen to our guests and do whatever they can to... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I'd like to begin by saying that I never leave reviews, especially not negative ones. However, I was treated so poorly that I feel I must warn potential customers. Arrived to check in at 3, as my contract stated. Room was not ready and I was told they would put a rush on it and it would be ready within... More 

Was this review helpful? Yes 1
David B, General Manager at Hotel Providence, responded to this review

I am so sorry that your room was not available and that you had to wait for it to be cleaned. We would have gladly taken and safely stored your luggage so that you could have attended your business session. We appreciate your comments and take them to heart. Yours sincerely, David G. Benton General Manager More 

Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I have eaten at the Aspire Restaurant in this hotel a few times, and find every visit, pleasant. The help is very informative and delightful. Especially Tina. The hotel is located a short walk to the Providence Performing Arts Center .The hotel also includes a voucher for free parking when you dine there before attending any performances.... More 

Was this review helpful? Yes 1
David B, General Manager at Hotel Providence, responded to this review

Thank you so much for your complimentary review of our Aspire restaurant at the Hotel Providence. We are delighted you have had many good meals here and what a treat you must have had to have met Jay Leno, one of my favorite TV personalities. The photograph looks awesome! Your gracious remarks about Tina will be passed on to her.... More 

Rochester, New York
Top Contributor
72 reviews 72 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have always stayed at a nearby hotel. Bigger and fancier, attached to the Providence Place mall. But this time, I wanted to try something different. I found this boutique hotel and all the reviews about it was positive so I booked for the week-end. The location is just as nice, if not nicer. It was walking distance to quite... More 

Was this review helpful? Yes 3
David B, General Manager at Hotel Providence, responded to this review

It was so nice to read your complimentary and quite detailed Trip Advisor review. Thank you from all of us for your gracious comments...and most importantly, we loved reading that you had a wonderful experience staying with us. Hopefully, we will be seeing you again, upon your next visit to Providence. Kind regards, David G. Benton General Manager More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Fantastic location right in the middle of downtown with yummy restaurant (Aspire) right off the lobby. Maybe not fully "boutique" but far better than the anonymous chain hotels for a competitive price. I'll be back.

Was this review helpful? Yes 1
David B, General Manager at Hotel Providence, responded to this review

We are so pleased you had a good experience at the hotel and in our restaurant Aspire, and that you enjoyed our boutique, independent hotel atmosphere. Thank you for taking the time to write a Trip Advisor review. Looking forward to your return! Kind regards, David G. Benton General Manager More 

Binghamton, NY
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The first thing that happened was that our reservation was not in the system. We did get an apology and an updated room since we had to wait for a bit while this was figured out. Upon our arrival it was raining. The Valet got an umbrella and then stood there under it while my husband unloaded all of the... More 

Was this review helpful? Yes 2
David B, General Manager at Hotel Providence, responded to this review

Thank you for taking the time to write to Trip Advisor. We apologize for the mishaps during your stay with us and appreciate your feedback. It was gratifying to learn that you were pleased with your accommodations and found the food and restaurant to your liking. Kind regards, David G. Benton More 

Galway, Ireland
Top Contributor
181 reviews 181 reviews
82 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed March 16, 2015

Firstly, this is considered a boutique hotel but there are actually 2 hotels in one. There is a newer part which is much lighter and has higher ceilings in the main part of the hotel you enter. There is then a second part of the hotel, which is much older and, at least on the side we stayed, much darker,... More 

Was this review helpful? Yes 2
David B, General Manager at Hotel Providence, responded to this review

We appreciate your taking the time to let us know about your experience on your most recent visit.We are so sorry that you did not completely enjoy your stay with us. Kind regards, David G. Benton More 

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