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Courtyard Providence Downtown

3.0 of 5 32 Exchange Terrace at Memorial Blvd, Providence, RI 02903
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Courtyard Providence Downtown
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Courtyard Providence Downtown
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340 reviews from our community

Traveler rating
    82
    168
    70
    12
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Massachusetts
Top Contributor
69 reviews 69 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is the perfect location for anyone attending the Dunkin Donuts Center or Civic Center events. The staff was friendly and helpful. The only downside, not even a continental breakfast., The Bistro isn't really what I'd expect from a good hotel, unless you want to spend $10 for eggs and coffee. It's just a tiny little counter with a... More 

Was this review helpful? Yes 1
McGaheysville, Virginia
Top Contributor
54 reviews 54 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I recently stayed at this property on a business trip. The staff were very pleasant and my room was clean and comfortable. I was located on a higher floor, so traffic noise was not an issue. The Bistro offered a nice variety of food for breakfast and dinner. The hotel was convenient to Rhode Island Hospital where I was conducting... More 

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Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for staying with us and writing such a nice review! I am glad you enjoyed your stay here at the Courtyard. I hope we see you again the next time you are in Providence. Thank you again for your recommendation! More 

Lansing, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great experience, from check-in throughout the whole stay. The front desk staff was very friendly and went out of their way to make us have a good stay. The rooms are great, with a fridge and microwave. We never had a problem with traffic noise. The location is great, walking distance to so many great restaurants, Brown,... More 

Was this review helpful? Yes 1
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you so much for your review! It sounds like you had a wonderful time here in Providence. I am so happy to hear you enjoyed your stay with us at the Courtyard. The bus stops in front of the hotel, like you mentioned, are temporary and are being moved back to Kennedy Plaza sometime in January according to RIPTA.... More 

Portland, Maine
1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel as you can expect from Courtyard, very clean and functional, although agree with the other reviewers that the A/C unit is a bit noisy. Location is superb - "walk to everywhere" in Providence. Parking rate is steep, but as expected for the location. However, once you are there you really don't need to use your vehicle. Would recommend... More 

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Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for your kind review. As you mentioned, we do have a great location in the heart of the city which is convenient for walking to many places. We are surrounded by lots of great restaurants and bars, universities, businesses, and of course the Providence Place Mall. Thank you for choosing the Providence Courtyard! More 

Top Contributor
143 reviews 143 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I recommend looking for a different hotel in the downtown Providence area, try the nearby Hilton. This hotel was very disappointing from the moment we arrived. The desk clerk was quite indifferent, not the usual Marriott welcome. Being Marriott Gold usually gets you some amenity, but we weren't even provided a bottle of water. The room they put us in... More 

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Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for your review. I am sorry to hear you were disappointed in your stay. I do appreciate your feedback. Thank you. More 

New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the Fall National Bridge tournament - convenient for the RICC. Staff were all very pleasant, and manager, Erin, especially helpful and charming. My only complaints were a very noisy A/C unit in our otherwise functional room and limited restaurant choices in house, altho' they did extend their hours for breakfast to accommodate the many bridge players staying... More 

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Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for taking the time to review our hotel! We were happy to extend our breakfast hours for all of the bridge players. I'm sorry your A/C was noisy. I do hope you enjoyed the tournament and your time in Providence. Thank you. More 

New York
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a large group. Although the hotel was at or near capacity, the staff handled the workload without incident. I would not hesitate to stay here or recommend it to someone looking for a hotel near the Convention Center.

Was this review helpful? Yes 2
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for your recommendation. I am glad you enjoyed your stay here at the Providence Courtyard. I hope we see you again the next time you are in the city. Thank you! More 

Hickory, NC
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here three nights while attending a conference and had a good experience. Service was very good and the room clean and functional. Lots of restaurant choices within walking distance and the mall and Convention Center are only a couple of blocks away. Only negative was a noisy A/C unit that I had to turn off for sleeping. Small... More 

Was this review helpful? Yes 1
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for your review. We do have a convenient location to many of downtown Providence's attractions like the Dunkin' Donuts Center, Convention Center, and the Providence Place Mall. I am glad you enjoyed your stay with us. Thank you again for choosing the Courtyard Providence Downtown. More 

Worcester, Massachusetts
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nicely decorated. Staff was real nice. Rooms were clean and beds were comfy. The only issue I had was the street noise. We were on the second floor and our window faced the front entrance parking lot. I'm not 100% sure, but I think that lot was for valet parking. There was this car's alarm that went off a... More 

Was this review helpful? Yes
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for your recent stay and for your review. The lots in the front of the hotel are self-park. We do not have a valet. I'm sorry it was so noisy for you in your room. I agree hearing a car alarm go off that much is disturbing. The front desk staff did inform me of that incident and... More 

20148
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

I typically do not stay at Courtyard Hotels yet had 2 night stay this past week. Upon my arrival I was pleasantly greeted and checked into a spacious corner room on an upper floor & given great directions to one of the local restaurants. I did not have a car for this trip so parking was not issue yet a... More 

Was this review helpful? Yes
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for taking the time to write such a detailed review. I greatly apologize for the issues you encountered at our Bistro. I have passed your comments along to my F&B Manager. I am happy to hear that you did enjoy the rest of your stay, including your spacious room and the rest of the courteous staff. We are... More 

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Additional Information about Courtyard Providence Downtown

Address: 32 Exchange Terrace at Memorial Blvd, Providence, RI 02903
Location: United States > Rhode Island > Providence > Downtown Providence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Providence Downtown 3*
Number of rooms: 216
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Also Known As:
Courtyard Providence Downtown Hotel Providence
Providence Courtyard
Providence Marriott
Hotel Style:
#8 Business Hotel in Providence
#8 Family Hotel in Providence

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