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Courtyard Providence Downtown

3.0 of 5 32 Exchange Terrace at Memorial Blvd, Providence, RI 02903
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#8 of 13 Hotels in Providence
311 Reviews 4 of 5 stars
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Courtyard Providence Downtown
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311 reviews from our community

Traveler rating
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Enfield, Connecticut
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for 2 weeks due to business in the area and I really have no complaints. I didn't find it too noisy or anything like that. Of course the bistro isn't anything wonderful, but it's good for a quick bite after a busy day. I stayed on the 4th floor the first week and the 7th floor the... More

Was this review helpful? Yes 1
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for staying at the Courtyard by Marriott for your recent business trip. I am glad to hear you enjoyed your time with us and that our location was beneficial for you. I do hope you stay with us again the next time you are in Providence for business- or pleasure! Thank you for taking the time to write... More

East Meadow, New York
Top Contributor
73 reviews 73 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

The Courtyard Providence Downtown is a good property, but for the money, I'd sooner go with another Marriott property, the nearby Renaissance Providence Downtown. The Courtyard is a good enough place, standing on its own, but it's very close in price to the Renaissance and isn't near that level of luxury and comfort. Also, while our room wasn't on a... More

Was this review helpful? Yes 1
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for taking the time to review our hotel. I am disappointed that your experience was not 100% satisfacatory. I do take all comments very seriously and will pass yours along to our management team. Thank you again. More

Worcester, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I will begin this review with some issues that need attention and then comment on what made this a pleasant stay. 1. Finding our way from the garage to the outdoor parking at the front door was a challenge. Directions should be spelled out on line and given out at the front desk. 2. Street directions to the front door... More

Was this review helpful? Yes 1
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

I am glad your stay with us ended on a postive note even though it had a rocky start due to the driving directions. I do appreciate you taking the time to write a review for us here on Tripadvisor. We do take all of our guests feedback seriously- this is the best way for us to continue to improve... More

Newport, Rhode Island USA
Top Contributor
58 reviews 58 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Marriott Courtyard Providence this weekend so that we could attend the Providence Open skating competition. Upon our driving up to the hotel, we found it very confusing due to a false entrance and the parking garage entrance on a completely different side from the actual Front Entrance. Once oarked we were promptly and courteously greeted by... More

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Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Hello! Thank you for taking the time to give me feedback about your recent stay with us. I am sorry to hear you were not 100% satisfied. I do take your comments very serioulsy and will work hard to make improvements for future guests. We do have two parking entrances. The main entrance to the hotel is 32 Exchange Terrace.... More

Toronto, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this place. Huge shopping mall and State House right across the street. Federal Hills area, with hundreds restaurants, is in 10 minutes’ walk. We have an excellent view of the famous Providence Water Fire show right from our window and it was amazing. The staffs were great and very helpful. I want to mention Ingrid at the front... More

Was this review helpful? Yes 3
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you so much for your review and recommendation! I am glad to hear you had such a great time at both the Courtyard and in Providence. We do have a great location like you mentioned- we are close to many universities, bars, restaurants, and shopping! Federal Hill has so many excellent restaurants to chose from. I do hope you... More

Carthage, Tunisia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are Marriott loyalists and were actually using points to stay here. The room is in fact spacious, clean and comfortable. Our complaint lays in the bedding. Marriotts usually pride themselves with the quality of their bedding (sheets, comforters, bed covers of high quality). This time the flat bed sheet was not even one. It was a kind of thick... More

Was this review helpful? Yes 1
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for your feedback. I am sorry to hear your recent stay with us was so unsatisfactory. I have already shared your comments about the bedding and the air conditioner with both my housekeeping manager and chief engineer. I do take all guest reviews very seriously and would like to thank you again for taking the time to provide... More

Waterford, Ireland
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 5 nights here recently with our family, incl 2 teens and 1 ten yr old. The location of this hotel is ideal for the train station,( we took a wonderful day trip to Boston on Amtrak), and is right across from Providence Place Mall ( we had some serious retail therapy!), and great restaurants, The Cheesecake Factory being... More

Was this review helpful? Yes 4
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for choosing the Courtyard Marriott for your family vacation! It sounds like your family had an fun and exciting time in Providnece! Boston is also an awesome city and, like you mentioned, an easy and short ride on the train. I do appreciate your review. Thank you again! More

Beverly Hills, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Could not have found a better spot. The staff was extremely helpful . Right across from Risd, and Brown. Everything was in walking distance. We had a beautiful view, pool and fitness room were great. Will use it again when I go back there , and already have recommended it to people I know

Was this review helpful? Yes 1
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you very much for your recommendation! I really do appreciate it. It is wonderful to hear you had a great time in our beautiful city of Providnece and at the Courtyard Marriott. Thank you again! More

Syracuse, NY
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Staff was fantastic at this hotel. Had a problem with TV remote, and it took maybe two minutes for someone to be at our door. Great check in and check out. Nice location, particularly with respect to Providence Place and some dining options. A little tough to immediately get on 95 South if you want to head to the Zoo,... More

Was this review helpful? Yes 2
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for taking the time to write such a descriptive review! Starting in December, our rooms are being renovated and will all have refrigerators. The even numbered rooms are away from the highway on our "quiet side". I do appreciate your time and feedback. I hope the next time you are in Providence you stay with us again. Thank... More

Nashua, New Hampshire
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2014

We had a great time. The location was excellent and the staff was wonderful. We could see the Fire Water display out our window. We were within walking distance a large mall with many restaurants. The pool area was a bit small but to be expected in a city. There was a bistro that served Starbucks. It was pretty good.... More

Was this review helpful? Yes 1
Cathy H, General Manager at Courtyard Providence Downtown, responded to this review

Thank you for your review and for your recommendation! Our river view rooms do have a great view of Waterplace Park. Waterfire is a great event and it is always exciting and fun in the city on the nights it is held. I am glad you enjoyed your stay at the Courtyard and your time in Providence. We look forward... More

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Additional Information about Courtyard Providence Downtown

Address: 32 Exchange Terrace at Memorial Blvd, Providence, RI 02903
Location: United States > Rhode Island > Providence > Downtown Providence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Providence Downtown 3*
Number of rooms: 216
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Also Known As:
Courtyard Providence Downtown Hotel Providence
Providence Courtyard
Providence Marriott

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