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All 12 Providence hotels

Providence Marriott Downtown

3.5 of 5 Hotel   |   1 Orms Street, Providence, RI 02904
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78%
Ranked #3 of 12 hotels in Providence
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Rob G New York City, New York
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483 people have reviewed this hotel

Traveler rating
    206
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    81
    23
    10
See reviews for
133
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137
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
New York City, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I normally stay away from writing reviews but this is one I had to write about. From check-in being such a breez and the genuine hellos from every hotel staff that we would encountered, I could honestly say that this will definitely be our home away from home when I visit Providence. I'd also like to thank Miriam our server... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear RG, Thank you so much for taking the time to share your excellent experience with us. I have shared your comments with our entire hotel team. I will be sure Miriam is recognized for her extraordinary service and genuine care. I am so pleased that my team made you feel so welcomed and that you will only stay here... More

El Paso, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The staff and service is what made my stay excellent! Vp fitness had an excellent staff and even offered me training, Joe and Steph couldn't make my stay any better, since I'm always traveling and training I will def come back here!

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Getfit1, Thank you for taking the time to share your feedback about your stay. I am delighted to know that you loved the personal training service available in our fitness center, Club PACE. VP Fitness offers personal training, consultation and nutritional advice and we are pleased to have them as a partner in our hotel. We look forward to... More

Danbury, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed @ Mattiott downtown last weekend and had a great experience. Upon arrival Cheese and crackers at check-in to extremely comfortable rooms and a staff that goes out their way to make you feel as welcome as possible. Highly recommend this property. Looking forward to going back once the warmer weather arrives and enjoy "Aqua" their outdoor bar. Really nice... More

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PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Jim C, Thank you for taking the time to review our hotel. Your feedback is helpful and we use it as a training tool in our hotel. Hope to see you poolside this summer! Thanks again for the great review! Sincerely, Eric Churchill, General Manager More

Barrie, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff at this location are friendly and professional. Although most of the staff deserves a perfect five star rating, Chrissy S is off the charts deserving a 10 stars. Her genuine warmth and interest in helping people feel welcomed is one of the greatest gifts to the tired traveler. Chrissys keen intuition helps to guide her to accommodate the... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear TheJ0llyLlama, Thank you for taking the time to share your feedback about your stay. You identified Chrissy as an associate who truly impacted your stay for the better. She is awesome and has been recognized by the City of Providence for her exceptional hospitality skills. Thank you for giving her and the rest of us a perfect 5-star rating!... More

Danbury, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had a meeting at the hotel on April 11 & 12. Everything was perfect - no complaints. The sleeping rooms were clean and comfortable. The food was great, I was a little leery of including the baked scrod with the dinner buffet on Friday but it was excellent. Victoria, Rebecca, Bob and all our servers for the event were... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Regional01, Thank you for taking the time to review our hotel. Thank you also for identifying which associates positively impacted you visit with us. I will be sharing your comments with the whole hotel team. I will be sure to point out Victoria, Rebecca, Bob and all the servers for your event were excellent. Thank you again! Sincerely, Eric... More

Lincoln, Rhode Island
1 review
4 of 5 stars Reviewed 4 days ago NEW

We recently attended an event at the hotel and Ryan Houlihan was responsible for our table. He was courteous, kind, and prompt the entire evening. I have never had such a wonder server! Everyone at our table was bragging about him. He is an asset to the Marriott chain.

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear CL, Thank you so much for taking the time to review our hotel. I appreciate the kudos you had for Ryan Houlihan. I will be sure to share your review with my whole hotel team. Thanks again! Sincerely, Eric Churchill, General Manager More

Webster, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I decided to do a package deal and it was 160 for the hotel, breakfast, and a 75$ gift certificate for the bluefin grille. I can't say enough good about our stay! The beds were so comfortable. Dinner was good. Breakfast was delicious! The man on the omlet station obviously loved his job and it showed. He knew so many... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Beckyandjosh, Thank you so much for taking the time to review your experience with us. I am delighted that you booked our Ultimate Dining Package - it is a great deal. The Bluefin Grille is award-winning and has a culinary team like no other in Providence. I am so thrilled you had an awesome breakfast experience. Our omelette chefs... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel with plenty of amenities, including a nice pool and concierge lounge; the rooms are nicely appointed with nice beds, however, small and in need of a major overhaul. Still, not a bad place to stay for a few nights. The gym is small, but they have professional fitness trainers that really know what they are doing. The front... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear GR, Thank you so much for taking the time to tell us about your stay. Thank you for letting us know how great you think our associates are - especially the front desk - they are uber friendly and helpful. We hope to see you poolside this summer! Sincerely, Eric Churchill, General Manager More

New York City, New York
1 review
2 of 5 stars Reviewed 5 days ago NEW

I have been traveling for a project for the past month in RI and stayed in Lincoln courtyard, but this week I decided to stay in Marriott downtown and did not enjoy my stay. I requested for a bigger room as this is the first time I brought my kids with me. There was nothing they could do for me.... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear KC, Thank you for taking the time to review our hotel and to share your experience with us. I am so disappointed that you did not enjoy your stay with us. I apologize that your stay was not what you expected. I have my Operations teams looking into why we could not accommodate your requests and why your room... More

Long Island
Top Contributor
140 reviews 140 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff at the hotel was terrific. I was there for an event and if you needed something the staff would take care of it and they were pleasant to work with. The food that was severed was good and again the kitchen staff kept refilling empty platters. The rooms we used for the event were spacious and tables and... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear funtimefamily12, Thank you so much for taking the time to share your experience with us. I was so happy to hear that you enjoyed your stay with us. I am also glad you enjoyed the event you attend so much. I hope you can visit us again soon. Our outdoor pool (connected to our indoor pool) opens very soon.... More

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Additional Information about Providence Marriott Downtown

Also Known As:
Providence Marriott Downtown Hotel Providence
Providence Marriott Downtown Hotel
Marriott Providence
Providence Marriott
Address: 1 Orms Street, Providence, RI 02904
Phone Number:
Location: United States > Rhode Island > Providence
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Providence
#4 Family Hotel in Providence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Providence Marriott Downtown 3.5*
Official Description (provided by the hotel):
Resort-style atmosphere hotel located in downtown Providence. Situated near the state capital and I-95. Free parking, connected indoor/outdoor pools. Outdoor lounge, AQUA(seasonal), voted best outdoor lounge in Rhode Island - see web site. Award-winning Bluefin Grille open for breakfast, lunch and dinner. Inclusive overnight packages available - Twin River Casino Package, Ultimate Dining Escape, Family Splash Package, Romance packages, Martinis & Manicures spa package, Golf Challenge , etc Full-service G Salon & Spa and golf privileges at private golf course. Completely renovated lobby - New Marriott Greatroom - and all new meeting space and ballrooms. Complimentary wireless and shuttle service (by reservation). ... more   less 
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