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Providence Marriott Downtown

3.5 of 5
1 Orms Street, Providence, RI 02904
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Providence Marriott Downtown
Ranked #4 of 12 hotels in Providence
4.0 of 5 stars 233 Reviews
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233 reviews from our community

What travelers say about this hotel
  • Room service(6)
  • Very nice(6)
  • FREE parking(6)
  • Pool area(5)
  • Fitness center(4)
  • Friendly and helpful(3)
  • Front desk staff(3)
Traveler rating
    91
    76
    48
    14
    4
Only show reviews for Family (65) | Couples (57) | Business (58)
Date Rating
Bradford, Vermont
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

What a great Marriott. We had pleasant and friendly staff, and a spotless room with some nice extras, like a small fridge and a huge flatscreen. The bar is cozy and located right in the beautiful lobby, which is very convenient for entertaining. And the courtyard is user-friendly, perfect for lounging outdoors if the weather is nice during the day... More

Was this review helpful? Yes
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
May 16, 2012

Dear Pshea_12, Wow! What a great review! I forwarded your review to our hotel team as soon as I read it. Thank you so much for taking the time to share your experiences with our Trip Advisor readers. We are so pleased that you had such a great time. We hope to see you and your friends again this summer... More

NJ
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2012

Large hotel near the heart of everything in Providence. Food in the restaurant is good. Room was clean. Staff is friendly enough. They have free shuttle service within a couple of miles of the hotel. The driver was great, but the bus itself was a hazard! It was in dire need of a brake job, which the driver said was... More

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Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 3, 2012
2
people found this review helpful

A group of us spent three nights here, though I only speak for myself, I like to relate how the hotel and its staff dealt with us as a whole (16 of us). Though the rooms were not ready for check in on the first day, the staff was proactive and ensured that our luggage was secured. Within minutes I... More

Was this review helpful? Yes
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
May 10, 2012

Dear azzurri4ever, Thank you for taking the time in your busy schedule to share your experiences with our Trip Advisor readers. We appreciate that you (and the rest of your team) were very busy during your stay. It appears you had an excellent stay and that we took very good care of your group. We strive to anticipate our guests'... More

West Hartford, CT
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 29, 2012

Just one night in Providence for college tours led me to find a good deal on a website. Really nice staff, beautiful gathering areas. An unusuallly mild winter and incredibly warm spring should've been motivation to get the gorgeous outside area open earlier in the season. Wish we could've enjoyed it. Rooms and hallways were average Marriott. Comfy beds, though.

Was this review helpful? Yes
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
May 10, 2012

Dear Laura R, We also wish AQUA (our outdoor lounge) could open earlier! Being located in New England, the weather is quite unpredictable. I think it's been raining for a week! But it is supposed to warm up this weekend and AQUA opens for the season this Wednesday the 16th! We hope to see you there this summer. Hope the... More

Atlanta, GA
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 28, 2012

Location is convenient; rooms are comfortable, with plenty of usable space for all the work you would have gotten done were you not traveling; food was tasty -- I particularly liked the breakfast in the Marriott Concierge Lounge. Above all, the service was top notch.

Was this review helpful? Yes
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
May 10, 2012

Dear Rabbit43, Thank you for your kind words about your top notch experience at our hotel! We hope you can visit us again very soon. We look forward to serving you again. More

NEW YORK
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2012

We visited family who lived in Providence. Hotel was within walking distance. It made our stay an even more enjoyable experience. The hotel was AAA+ all the way. There was not anything we could complain about. They were very friendly, helpfull and on top of it all. It is situated close to many attractions you may want to see and... More

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See 2 more reviews by MADMANNEWYORK for Providence
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
April 25, 2012

Dear MADMANNEWYORK, So pleased to hear about your incredible stay! Thank you for posting your comments on Trip Advisor. We appreciate when our guests take the time to share their experiences with our readers so that they can choose where to stay in Providence when they hear it straight from the guest. We also thank you for spreading the word... More

Surrey UK
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 23, 2012

Just got back from my second stay at this wonderful Marriott. Sadly my schedule meant I could only stay five days. When you travel as much as I do, what really makes a hotel stand out is it's people and it's welcome. Well this is one of the best hotels you could ever find based on the guys that work... More

Was this review helpful? Yes
See 2 more reviews by deccrv for Providence
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
April 25, 2012

Dear Deccrv, What wonderful praise you have sent our way. We appreciate you taking the time out of your busy schedule to share your experience with our Trip Advisor readers. Thank you for acknowledging members of our hotel team that made a memorable impact on your stay. I will be sure to share your comments with Doyle, Roland, Todd, Pedro... More

McGaheysville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2012
1
person found this review helpful

My friend and I just returned home from a Machine Quilting Conference in Provident and stayed at the Downtown Marriott. The staff were friendly, courteous and very helpful. The rooms were clean and very comfortable. We had shuttle service and want to say the drivers, Roger and Jared, were very polite and accommodating. They made a couple of older women... More

Was this review helpful? Yes
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
April 17, 2012

Dear Paula T, Thank you so much for taking the time to acknowledge our associates - especially the ones who made a strong impression with you. Roger and Jared are great and Susan from our gift shop is a lot of fun and also very helpful. We strive to make each of our guests' experiences as special and memorable as... More

Atlanta, GA
Senior Contributor
34 reviews 34 reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 6, 2012

I have previously reviewed this hotel, but stayed here again while visiting my son at Brown. I love the free parking, location is great for Brown even though not right downtown really. It is super-quick to hop on the intersate, you don't have to go through downtown traffic to get there. The staff really works to make you happy. Asked... More

Was this review helpful? Yes
See 3 more reviews by KeepingRoadsWarm for Providence
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
April 10, 2012

Dear KeepingRoadsWarm, Thank you for taking the time to share your experience with our Trip Advisor readers. We appreciate that you have reviewed us in the past and did again this time! Our convenient location is important to our guests as well as the complimentary parking. We continue to be the only hotel in Providence that offers free parking. Our... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 4, 2012
1
person found this review helpful

I had an expiring certificate for a Marriott Rewards Premier Visa card that was good towards a stay at a Marriott Hotel that has a reward category of between 1and 5. The Marriott hotels that I've stayed in throughout New England have typically been Level 6 or higher. I had stayed at this hotel several years ago and it has... More

Was this review helpful? Yes
Jennifer Dahler, Public Relations Manager at Providence Marriott Downtown, responded to this review
April 11, 2012

Dear Beantownsports, Thank you for your rave review! We appreciate when our guests take the time to share their experience with our Trip Advisor readers. Thank you for acknowledging Roland - we think he is awesome too! We also that you for pointing out that our parking is free. We continue to be the only hotel in Providence that offers... More

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Additional Information about Providence Marriott Downtown

  • Marriott Providence
  • Providence Marriott
Address: 1 Orms Street, Providence, RI 02904
Price Range: $$

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Providence Marriott Downtown
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