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Providence Marriott Downtown

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1 Orms Street, Providence, RI 02904
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1 room 1 guest
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Providence Marriott Downtown
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927 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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Newton, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

Once again, as in the past 3 previous years, our swim team attending a championship meet at Brown University was treated exceptionally well. From the moment the contract was set up with Paul Adams to the time of out team's departure the staff at the hotel and in sales was very professional and eager to meet our needs and always... More 

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Andrea G, Thank you so much for taking the time to share your experience with us. I will share your awesome comments about the team and Paul with the entire staff. I thank you for your loyalty over the years. We look forward to your return. Best regards, Eric Churchill, General Manager More 

New York City, New York
Level Contributor
441 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This facility is located next to a highway and the link to the city is a free shuttle bus that takes you where you want to go and picks you back. Friendly staff. Aside from a large pool the facility is standard with functional bedrooms. Windows do open if you do not mind the noise. Our bathroom had a very... More 

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear MILOUW, Thank you for taking the time to share your feedback about your stay. I am glad you enjoyed our location and complimentary shuttle service. We look forward to serving you again. Sincerely, Eric Churchill, General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had the best server Daniel corominas and the staff was excellent including the manager Jeff. I would highly recommend this place to a friend. Thanks again to the family at the Marriott you made my day.

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Mibtach I, Thank you so much for sharing your experience with us. I am so pleased that your server, Daniel and the Bluefin Grille Manager Jeff took such good care of you. I will be sure to recognize them for their exceptional service. We look forward to serving you again in the future. Best regards, Eric Churchill, General Manager More 

Cleveland
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My son was moving to Boston. We were staying 2 nights before completing the trip. After 10 long hours of driving the staff at registration was so helpful. We were immediately offered two cold bottles of water. Since our van was loaded with all his belongings, I asked where the safest area of the parking lot would be. Kuddos to... More 

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear sgrodek, Thank you so much for taking the time to share your experience with us! I am so pleased that our team exceeded your expectations. Our connecting indoor and outdoor pools and poolside lounge, AQUA, are spectacular. I am delighted that you had such a relaxing visit. Now that your son has moved to Boston, Please visit us often!... More 

New York City, New York
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

What a disappointment. Ranked #1 in Providence in Tripadvisor, I was expecting a great experience. The only great part is the outdoor pool! Very nice! However, the rest starting from in competent staff at check in to th noisiest AC system I have ever experienced in the room and through out the hotel, as well as rooms (yes, while I... More 

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Timinguy, Thank you for taking the time to share your feedback about your stay. I apologize that you were not satisfied with your room. Our team does their best to accommodate room requests. We appreciate all the feedback we receive on Trip Advisor and value all the comments our guests share on this platform. If you would like to... More 

San Francisco, CA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We travel a lot and stay at many different hotels. I booked this hotel based on the reviews from Trip Advisor sight unseen. We had never been to Providence before. We checked in, and then went up to the room which overlooked a highway with lots of road noise. Went back down and got a second room facing the courtyard.... More 

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear travel1234563, Thank you so much for taking the time to share your feedback about your stay. I am disappointed and apologize that you were not satisfied with our decor or your room. I do thank you for complimenting us on your experience in our Greatroom and our indoor and outdoor connecting pools and poolside lounge, AQUA. Voted the Best... More 

Worcester, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The staff at Providence Downtown Marriott was awesome in helping me plan and execute an event with 40 sales people. Everyone in the group enjoyed hanging by the nice pool, great food, and plenty of Leinenkugel beers. Many of the staff like Jeff and Nicole went out of their way to make it a special weekend for us. This is... More 

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear RM, Thank you so much for taking the time to share your experience with us! I have shared your review with the team and have recognized Jeff an Nicole for their awesome service! It was our pleasure to make sure your sales meeting was such a success! Best regards, Eric Churchill, General Manager More 

Staten Island, New York
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't count how many times I have been to this hotel. I first use to come here with my husband and dog since they are pet friendly hotel. but now we travel with out twins and no more dog. We had a great time getting a room by the pool. YOU could just walk to pool out of your... More 

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Martikalinda, Thank you so much for sharing your feedback about your stay and for your loyalty! I am so pleased you enjoy staying with us when our being pet-friendly was so important and now when our indoor and outdoor connecting pools is great for you and your twins. We look forward to your next stay. I will be sure... More 

Westport, CT
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a regular twin room on August 17-20, 2015. 90++ degrees each day. AC not working- repairman came to the room and fixed it in 15 minutes. Too much hot water- repairman came to the room and fixed it in 15 minutes. Telephone broken- repairman came to the room and fixed it in 15 minutes. The staff send beverages... More 

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear LarryWestportCT, Thank you so much for taking the time to share your experience with us! I am so pleased that Miranda and Zoe provided you with such impressive service. I will also be sure to recognize the two Kyles for taking such good care of you. We look forward to your next visit. Sincerely, Eric Churchill, General Manager More 

Manchester, New Hampshire
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Providence Marriott Downtown on our way home from a trip to Newport. I was impressed with the hotel amenities, cleanliness of the room and friendly staff. The staff helped arrange the shuttle to take us to dinner which was so much more convenient than driving. Once we returned from dinner, it was great to enjoy... More 

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear salemst, Thank you so much for taking the time to share your experience with us. I am delighted that you found our complimentary shuttle service so convenient. I am also pleased that you enjoyed out connecting indoor and outdoor pools. Yankee Magazine voted the Providence Marriott, the Best Hotel for Pool lovers and I'm glad you saw why. Hope... More 

Hotel Review Summarization

What travelers say

  • Very nice(9)
  • Free shuttle(6)
  • Pool area(5)
  • Breakfast buffet(3)
  • Concierge lounge(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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