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All 13 Providence hotels

Providence Marriott Downtown

3.5 of 5 Hotel   |   1 Orms Street, Providence, RI 02904
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Ranked #3 of 13 Hotels in Providence
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
VinMar_10 East Lyme, CT
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626 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Lyme, CT
Top Contributor
74 reviews 74 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Recently stayed here to attend Water Fire and celebrate our birthdays. Checking in was excellent which was done by Vanessa. Our room, although at an interception on the first floor and near the pool was nice and quiet. The room was spacious although the bathroom was tight. Everything was very clean. The only bad part, although minor, was that the... More

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PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear VinMar_10, Thank you so much for taking the time to give us feedback about your stay. I have share your comments with entire hotel team and recognized Vanessa for making such an impact during your stay. I do apologize that you did not receive tea bags when you needed them. Thanks again for sharing your experience. We look forward... More

Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed at this Marriott for a weekend. Upon check in we were greeted with a very friendly staff especially Roland. Upon check in we were given water bottles and fruit. The hotel is really nice, clean, comfortable and an easy walking distance to downtown. As we went in and out of the hotel all weekend we were always... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Barbara D, Thank you so much for taking the time to share your experience with us. I have shared your review with the entire hotel team and have recognized Roland for making such an impact during your stay. I am so pleased you enjoyed our location and the ease of walking to most area attractions, awesome restaurants and shops.... More

Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Check in went smoothly and we found our room with ease. My husband had requested a king bed but upon entering the room, we found 2 doubles. Oh well. It was fine. The bed was pretty comfortable and the bedding was soft so we slept well. I suppose the room would have been bigger if we had the king bed... More

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PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear finrandy, Thank you so much for taking the time to share your experience with us. I am so pleased that you has a wonderful dining experience at the award-winning Bluefin Grille. I am also glad you had a chance to swim in our connecting indoor and outdoor pools. Yankee Magazine recently voted us Best Hotel for Pool Lovers. I... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This Marriott is among the BEST I have had the distinct pleasure at staying. Great Customer Experience from the moment I stepped on the property! Super Friendly Check-in, beautiful indoor & outdoor pools, elaborate gym with plenty of weights and cardio equipment all topped off with a Great complimentary Breakfast Included. Couldn't give a Higher Recommendation!

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear BarryPAleo, Thank you so much for taking the time to share your feedback about your stay and give us a 5-star review! My team is dedicated to creating exceptional experiences for our guests - and I'm pleased that we made a personal connection with you! I am so glad you enjoyed our connecting indoor and outdoor pools. Our hotel... More

waterford, ct
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently spent a couple of nights to celebrate our wedding anniversary. Check in went very smoothly. As other posters have said, Roland goes above and beyond every time. Our room had one king bed. I imagine 2 doubles would be a little tight. The bathrooms are very small. The door is in the way all the time. Difficult to even... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear sanibelover, Thank you so much for taking the time to share your experience with us. I am grateful for your feedback and will certainly speak to the team about reviewing processes when the hotel is so busy. I apologize if it appeared that the staff was overwhelmed. We will review our staffing levels for busy weekend such as these.... More

Queens, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I spent 2 nights at this hotel. We were treated royally by all. We arrived and were greeted by Allison, who could not have been nicer. Our driver, Brendan, who picked us up at the train station, was very helpful. During our stay we also were helped by Matt and Michaela. Would recommend this hotel to anyone.... More

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear flavia840, Thank you so much for taking the time to share your experience with us. I was delighted to read that Allison, Brendan, Matt and Michaela took such good care of you. I am glad you enjoyed our pool - we were recently voted Best Hotel for Pool Lovers by Yankee Magazine 2014. Thank you as well for recommending... More

New Haven, Connecticut
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not fancy but is clean and comfortable and all employees seemed happy to be at work and to be hospitable - which is not always true these days in the hospitality industry. Initially I was assigned a room that overlooked several highways, and though the room seemed close to the roads, it was actually reasonably quiet because... More

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear barbfam, Thank you so much for taking the time to rate our hotel as number one in customer service. I also appreciate that you enjoyed our location, room service and the Bluefin Grille, free parking and our complimentary shuttle service. Your feedback is very important to us - we share every review with the entire hotel team. We do... More

Lincoln, Rhode Island, United States
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just a wonderful, terrific place. Everyone from the check in to the check out were polite, friendly, super helpful - loved it. When we had breakfast Myriam was exceptional! She anticipated our every need and was so genuine and helpful! And the lady chef at the omelette station made the best egg white omelet i have ever had! I can't... More

Was this review helpful? Yes 5
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear ldw397, Thank you for taking the time to share your experience with us and give our hotel a 5 star review. I have already shared your comments about the hotel and especially Myriam with the whole hotel team. She certainly will be recognized for her impact on your stay. Thank you again and we hope to see you soon.... More

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very professional staff. The room I was in was spacious and very clean. However, the noise in this hotel is not as effective as in other hotels I have visited. There was a family with children in the room across from me and they were very noisy and it sounded as if they were in the passage so I looked... More

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Alidataljaard, Thank you so much for taking the time to share your review with us. I do apologize that you had noisy neighbors. I was delighted to read that you were impressed with your room and our complimentary WIFI was very efficient for your needs. We look forward to seeing you again very soon. Best regards, Eric Churchill, General... More

Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. I would like to commend several employees that I interacted with during my stay. First was Roland Proulx, he went above and beyond to help us when my wife lost her cell phone. Also, Susan Lalime-Mort and Jack Coppolino greatly enhanced our experience at the hotel. The entire hotel staff was very friendly and helpful.... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Elsie3561, Thank you so much for recommending our hotel. I was so happy to read about how Roland P, Susan L, and Jack C impacted your stay for the better. Our associates love to see their names in our TA reviews so thank you for acknowledging them. They have been recognized for their efforts. We hope you can visit... More

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Additional Information about Providence Marriott Downtown

Address: 1 Orms Street, Providence, RI 02904
Location: United States > Rhode Island > Providence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Providence Marriott Downtown 3.5*
Number of rooms: 351
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Also Known As:
Providence Marriott Downtown Hotel Providence
Marriott Providence

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