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Providence Marriott Downtown

3.5 of 5 1 Orms Street, Providence, RI 02904
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Certificate of Excellence 2014
Providence Marriott Downtown
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Providence Marriott Downtown
Providence Marriott Downtown
Providence Marriott Downtown
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656 reviews from our community

Traveler rating
    307
    204
    102
    31
    12
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181
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Providence, Rhode Island
1 review
5 of 5 stars Reviewed yesterday NEW

Twice a year the Board of Trustees for my company meets in Providence and always stays at the Providence Marriott. They love it there and always have a great experience. Blocking the rooms and making sure my guests have everything they need is made easy by Paul Adams (Senior Account Director) and Victoria Miller (Convention Services Manager) of the Sales... More

Was this review helpful? Yes
Cranston, Rhode Island
1 review
5 of 5 stars Reviewed 2 days ago NEW

Friends and I decided to try thr Blurfin Grille. We were immediately greeted by the food and beverage director Jack. Made us feel very welcomed. Walked us over to our table where our server Nick greeted us. Service, food and beverage was fantastic. Happy we choice the Bluefin Grille. We will definitely return.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Went to eat at the restaurant in the hotel this past Saturday, and was very impressed with both the food and the service. Went there with 10 family members and friends to celebrate my brothers birthday and every single one of them had a blast and loved the food. Both the staff and the food was a 10 out of... More

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massachusetts
Top Contributor
62 reviews 62 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This Marriott gold member and frequent business traveler has stayed in just about every Marriott hotel in New England and found this hotel to be lacking, to say the least. The other reviews referring to badly needed remodeling and updates are spot on. Although service was good and staff friendly, I will hesitate to stay here again for the following... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear 82sammy, Thank you for taking the time to shared your comments about your stay. I apologize that you were so disappointed with your room. It our priority to keep all rooms up to Marriott standard. I am sorry you had so many frustrations. I would like to have you speak with our Guest Relation Manager to discuss this in... More

Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have to write a review about how wonderful the Providence Downtown Marriott has been for the past 3 years. I have been on a long term project in Providence and the Downtown Marriott has been my home away from home. From the front desk staff to the awesome girls in the Concierge Lounge, they are the best, always so... More

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Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I couldn't decide between a 4 or 5 star review for the Providence Marriott; the downsides to the hotel is that it is an older hotel physically, so the bathroom was tiny (seriously, the door banged into the curtain rod, so it is about the size of a half a person), the layout is a bit weird (because it is... More

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Winchester, Massachusetts, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited this hotel for a Fall weekend. Everyone was so friendly and helpful. It was our anniversary and the concierge had something sent to the room. They have a shuttle which came in handy since we were not familiar with the area, it was so easy to use. They have complimentary cucumber/lemon water in the lobby which my daughter... More

Was this review helpful? Yes 3
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Beth S, Thank you so much for taking the time to share your experience with us. I was delighted that our concierge surprised you and sent you a little anniversary treat. I am also glad we insired your daughter to recreate our infused cucmber-lemon water - it is very refreshing. I hope you will visit us again soon and... More

Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Staying at the Marriott fairly often for a long term work project. Staff members are outstanding. Hotel is nice, typical Marriott; rooms are spacious and well cared for. Didn't have a great restaurant experience--lobster bisque tasted "off"--but having a Starbucks coffee experience (if not a "real" Starbucks) in the lobby is a big plus. The concierge lounge is very nice... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear mcubed201, Thank you so much for your great review! I am delight that we could make your visit so comfortable from the concierge lounge and its amazing service to the quality of your room. I do apologize about your dining experience. That is certainly not the norm at our award-winning restaurant the Bluefin Grille. Our staff indeed makes the... More

Houston, Texas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Providence Marriott Downtown is a great place for R&R and also accommodated my business meeting. I really appreciated my nice room and that the GM introduced himself and was willing to chat. I do not travel with a pet because cats don't like to leave their territory, but it is nice that some guests can bring their dogs. There were... More

Was this review helpful? Yes 5
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear elitepro, Thank you so much for taking the time to review our hotel. Your comments were awesome from our complimentary shuttle service to our beautiful pool. Yankee Magazine voted our hotel the Best Hotel for Pool Lovers 2014! I'm also delighted you enjoyed that we are pet-friendly. We do hope you will visit us again soon for some R&R... More

Fayetteville, Arkansas
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would say an "average" rating sums up my stay fairly well. I was here traveling with my partner who was in Providence for business. For what it's worth, the conference was held in the Omni (just a few blocks away) and I wish we had stayed there. However, because of our gold status with Marriott, we opted to stay... More

Was this review helpful? Yes 5
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear James D, Thank you so much for taking the time to share your experience with us. I apologize that you were not satisfied with your gold status experience. I will also speak with our team to discuss if additional signage is needed to assist in directing our guests. The pros you listed about your stay were fantastic. Our location... More

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Additional Information about Providence Marriott Downtown

Address: 1 Orms Street, Providence, RI 02904
Location: United States > Rhode Island > Providence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Providence Marriott Downtown 3.5*
Number of rooms: 351
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Also Known As:
Providence Marriott Downtown Hotel Providence
Marriott Providence

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