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Providence Marriott Downtown

3.5 of 5 1 Orms Street, Providence, RI 02904
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Certificate of Excellence 2014
Providence Marriott Downtown
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Providence Marriott Downtown
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630 reviews from our community

Traveler rating
    293
    199
    98
    28
    12
See reviews for
174
140
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177
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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  • All months
    (630)
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    (139)
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Boston, Massachusetts
1 review
4 of 5 stars Reviewed yesterday NEW

I travel every week and so service is key. The folks from the front desk, to the concierge lounge are all so wonderful. Roland and Todd are the front desk folks who are great, and Liz is great in the concierge lounge. I recommend this hotel for work or leisure in Providence.

Was this review helpful? Yes
Boston, Massachusetts, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

My girlfriend and I really enjoyed our stay in this hotel. We wanted an affordable option close to the city with plenty of amenities. We weren't disappointed! The hotel is spread out into several long wings with the main entrance in the center. The lobby is warm and welcoming with flavored water near the reception desk and the bar to... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

So came up for alumni weekend and ended up here. Room was amazing and the room service almost made me stay another night. Food was slamming. Ordering was easy and if something was a miss it was taken care of right away. If your planning on going to Prov period not just a weekend I would hands down recommend this... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear bull174, Thank you so much for your excellent 5-star review of our hotel. We truly appreciate your feedback. I am delighted that you enjoyed your room service so much and that you found our staff service super-friendly. Thank you for recommending us. We look forward to seeing you soon! Best regards, Eric Churchill, General Manager More

East Lyme, CT
Top Contributor
74 reviews 74 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed here to attend Water Fire and celebrate our birthdays. Checking in was excellent which was done by Vanessa. Our room, although at an interception on the first floor and near the pool was nice and quiet. The room was spacious although the bathroom was tight. Everything was very clean. The only bad part, although minor, was that the... More

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PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear VinMar_10, Thank you so much for taking the time to give us feedback about your stay. I have share your comments with entire hotel team and recognized Vanessa for making such an impact during your stay. I do apologize that you did not receive tea bags when you needed them. Thanks again for sharing your experience. We look forward... More

Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at this Marriott for a weekend. Upon check in we were greeted with a very friendly staff especially Roland. Upon check in we were given water bottles and fruit. The hotel is really nice, clean, comfortable and an easy walking distance to downtown. As we went in and out of the hotel all weekend we were always... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Barbara D, Thank you so much for taking the time to share your experience with us. I have shared your review with the entire hotel team and have recognized Roland for making such an impact during your stay. I am so pleased you enjoyed our location and the ease of walking to most area attractions, awesome restaurants and shops.... More

Massachusetts
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in went smoothly and we found our room with ease. My husband had requested a king bed but upon entering the room, we found 2 doubles. Oh well. It was fine. The bed was pretty comfortable and the bedding was soft so we slept well. I suppose the room would have been bigger if we had the king bed... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear finrandy, Thank you so much for taking the time to share your experience with us. I am so pleased that you has a wonderful dining experience at the award-winning Bluefin Grille. I am also glad you had a chance to swim in our connecting indoor and outdoor pools. Yankee Magazine recently voted us Best Hotel for Pool Lovers. I... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This Marriott is among the BEST I have had the distinct pleasure at staying. Great Customer Experience from the moment I stepped on the property! Super Friendly Check-in, beautiful indoor & outdoor pools, elaborate gym with plenty of weights and cardio equipment all topped off with a Great complimentary Breakfast Included. Couldn't give a Higher Recommendation!

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear BarryPAleo, Thank you so much for taking the time to share your feedback about your stay and give us a 5-star review! My team is dedicated to creating exceptional experiences for our guests - and I'm pleased that we made a personal connection with you! I am so glad you enjoyed our connecting indoor and outdoor pools. Our hotel... More

waterford, ct
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently spent a couple of nights to celebrate our wedding anniversary. Check in went very smoothly. As other posters have said, Roland goes above and beyond every time. Our room had one king bed. I imagine 2 doubles would be a little tight. The bathrooms are very small. The door is in the way all the time. Difficult to even... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear sanibelover, Thank you so much for taking the time to share your experience with us. I am grateful for your feedback and will certainly speak to the team about reviewing processes when the hotel is so busy. I apologize if it appeared that the staff was overwhelmed. We will review our staffing levels for busy weekend such as these.... More

Queens, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I spent 2 nights at this hotel. We were treated royally by all. We arrived and were greeted by Allison, who could not have been nicer. Our driver, Brendan, who picked us up at the train station, was very helpful. During our stay we also were helped by Matt and Michaela. Would recommend this hotel to anyone.... More

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear flavia840, Thank you so much for taking the time to share your experience with us. I was delighted to read that Allison, Brendan, Matt and Michaela took such good care of you. I am glad you enjoyed our pool - we were recently voted Best Hotel for Pool Lovers by Yankee Magazine 2014. Thank you as well for recommending... More

New Haven, Connecticut
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not fancy but is clean and comfortable and all employees seemed happy to be at work and to be hospitable - which is not always true these days in the hospitality industry. Initially I was assigned a room that overlooked several highways, and though the room seemed close to the roads, it was actually reasonably quiet because... More

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear barbfam, Thank you so much for taking the time to rate our hotel as number one in customer service. I also appreciate that you enjoyed our location, room service and the Bluefin Grille, free parking and our complimentary shuttle service. Your feedback is very important to us - we share every review with the entire hotel team. We do... More

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Additional Information about Providence Marriott Downtown

Address: 1 Orms Street, Providence, RI 02904
Location: United States > Rhode Island > Providence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Providence Marriott Downtown 3.5*
Number of rooms: 351
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Also Known As:
Providence Marriott Downtown Hotel Providence
Marriott Providence

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