Checked in on Tuesday--unclear directions regarding internet access...called guest request and they brought a network cord...that was fine, but it didn't work in the network port...later, found a cord coming out of the floor that was hidden, but intended to connect to laptop. Also called b/c no pants hangers...worst was after a very weak "surf and turf" special in the... more

So, I am grateful that I could find anywhere to stay in Providence that was, minimally, clean and safe. We came so that my daughter could figure out her interest in Brown University--did she or didn't she want to apply? The hotel isn't going to win any award for its aesthetics, but the room was clean and comfortable, and the... more

I try to stay at this particular hotel once a month. I find it to be relaxing, clean and very accommodating. The rooms are very luxurious, always clean and very consistent. The lobby is beautiful, parking is free and they have a very nice bar and restaurant. I would recommend it to anyone. I can always count on the Marriott... more

the hotel's staff was excellent - friendly, helpful! close to the Providence Place mall, Federal Hill. Hotel has a shuttle that takes you there - avoid parking hassels more

Overall it was a decent trip thanks to free parking, a decent restaurant, and the pool, which was large, heated and was half inside and half outside. Even the pool though was in need a good cleaning. It was brownish on the bottom and the whirlpool had a thick layer of grime around it. My husband was there on business... more

We had a wonderful one night stay during August. When I checked in a lovely girl at the front desk upgraded us to the VIP suite when I mentioned that it was our anniversary. We had really lovely stay, of course the rooms was gorgeous, the bed was gigantic, straight out of my dreams and we were so comfortable. I... more

My husband and I had a free hotel stay and enough Marriott points to bring two other couples with us to celebrate our anniversary. We called ahead to see if we could check in early and they said sure so we got there around 1PM, one of the couples room was ready so we changed into our swim suits and... more

I recently stayed here and enjoyed the hotel quite a bit. Just a few things were atypical of a hotel of this caliber: no safe in the room meant lugging laptop around whenever we left the room. We could have left it with the staff at the front desk, but that should not necessary in such a professional hotel. The... more

This hotel had free parking and great shuttle service. Best service from any hotel over 6 days. Only 1 local beer on tap - and it was out. more