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Providence Marriott Downtown

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1 Orms Street, Providence, RI 02904
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Providence Marriott Downtown
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Providence Marriott Downtown
Providence Marriott Downtown
Providence Marriott Downtown
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779 reviews from our community

Traveler rating
    392
    224
    112
    39
    12
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211
158
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242
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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ma
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel has great potential. Good location, free parking, shuttle service, nice lobby, beautiful outside courtyard pool area; however, the rooms are old and worn. As we checked in, as I mentioned, the lobby is nice and wine, water and refreshments were being offered. Check in service with Michaela was top notch. As Marriott Gold we were on one of... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I've dined at the bluefin grill a few times in the past, and have had wonderful experiences each time. The menu is great, and the wait staff is expectional. Cristina waited on me the most recent visit to the bluefin and she was phenomenal! She was very attentive to her tables and myself especially and had a great knowledge of... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I love to travel and I have stayed in many different hotels and normally don't write reviews. Regardless of how the service was. I'm writing this review because I have never experienced such amazing service before like I did at the Providence Marriott. Daniel was amazing! When he found out it was my friends birthday, he pulled out all the... More 

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Glen Allen, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff in the Concierge Lounge is fantastic. The area is clean and the staff is accommodating. Ms. Elizabeth St. Vil is great when it comes to customer service. The service is warm and friendly. I have been staying at this location since October 2014 monthly.

Was this review helpful? Yes 1
New Windsor, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this Marriott every week for 6 months and my experience was awesome. The only complaints I had in that entire time is that the hotel is a little outdated, and there was one morning I had no hot water. Other than that, I had an amazing experience. My very first night, I went to the bar and... More 

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have been staying at the Providence Marriott Downtown at least 2 weeks a month since July of last year. They have treated my team and me like family week after week. The staff is FANTASTIC. Daniel in the Great Room is invaluable when I need something around town or a restaurant recommendation, and Fran and Rob in the BlueGrille... More 

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Watertown, Massachusetts
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is newly renovated as of 2014, so I highly recommend enjoying the hotel at this time. The lobby has new furniture and warm colors, and the large AQUA poolside lounge is just beautiful in the summer. (We hosted a cocktail hour for our wedding guests at AQUA - very nice.) I've stayed both in a standard king room... More 

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Georgetown, Massachusetts
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been staying at this Marriot for about 3 or 4 months on business. It is just over the top when it comes to customer service. The front desk, valet service, restaurant and overall management are top notch. There are signs posted out in their parking lot saying how much they value their guests above all else and as... More 

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Providence, Rhode Island
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an excellent experience dining at the Bluefin Grille with its great variety in flavor and taste. We especially enjoyed being served by Jonathan Garcia, and lovely, lively, and hospitable waiter. LOVE HIM!

Was this review helpful? Yes 1
New York
Top Contributor
64 reviews 64 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We are Marriott Rewards Members for 18 years and travel a lot for business. We booked this hotel last minute while traveling and it is higher priced for the condition of the rooms. Yes, the lobby is nicely decorated. Yes, the front desk person was friendly and pleasurable. She was quite busy and we waited for 15 mins to check... More 

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PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear RCCRUISER2006, Thank you for taking the time to provide us with feedback about your stay. I appreciate your positive comments about our service and staff. I will be certain to share them with the team. I will also address your concerned mentioned in your review. I apologize that your room was not up to standard but appreciate that you... More 

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