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Providence Marriott Downtown

3.5 of 5 1 Orms Street, Providence, RI 02904
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#4 of 13 Hotels in Providence
615 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Providence Marriott Downtown
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Providence Marriott Downtown
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615 reviews from our community

Traveler rating
    285
    193
    97
    28
    12
See reviews for
171
134
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173
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Yonkers, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We are a family of four and booked two rooms here for a very busy Water Fire weekend. They were great in honoring our request for connecting rooms even though they had a wedding onsite and there were many events going on around town. We got a rate with breakfast included. It was a plentiful buffet with a lot of... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I had been wanting to write a review for couple of the friendly staffs Vanessa Lynk & Roland Proulx at the front desk, they had been extremely pleasant ,approachable and helpful.Being an Plat Elite member i would recommend Marriott Providence downtown anyday.

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Charlotte, North Carolina
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 1 week ago

I can not say enough great things about the staff at this hotel. I work in hospitality and this staff went above and beyond my expectations! We were in town celebrating a friends upcoming wedding and the front desk sent champagne and snacks to the room. I also took the wrong bag at the airport and the front desk took... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear wstonum, Thank you so much for taking the time to review and recommend our hotel. I was delighted to read that we exceeded your expectation and that you had such a lovely stay for your friend's wedding. I do hope you can visit us again and experience more of the amenities our resort-style hotel has to offer. Yankee Magazine... More

Pigeon Forge, Tennessee
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything about this hotel was good and met expectations except for the shuttle service. It is supposed to run on the half hour. We reserved a spot for 8 on the 7:00 pm Fri night shuttle. When we got to the lobby, we were told that the shuttle was running behind & they had 2 cabs waiting for us. Trying... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Deat TamiT, Thank you so much for sharing your experience with us. I apologize for the delay you faced when utilizing the shuttle. When traffic gets out of hand, there certainly can be a wait. However, I would have preferred that you did not wait so long and that we called you a taxi. Our front desk associates and drivers... More

Wexford, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When I booked at a Marriott without doubt I know my stay will be good. I enjoyed the Downtown Providence Marriott, like all my Marriott stays the property was clean, tastefully decorated, friendly staff. The shuttle service even though I rented a car was a welcome touch and useful. Complimentary parking allows you to enjoy what the city has to... More

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PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear KarenH, Thank you for taking the time to review our hotel. As the only hotel in the city to offer free parking, we understand that your travel funds are better spent enjoying our beautiful city. Our complimentary shuttle service is a delight for those who prefer not to walk. Although walking around Providence is truly lovely and there are... More

Grand Junction, Colorado
Top Contributor
66 reviews 66 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our room at this hotel was not up to Marriott's usual standards, particularly given the steep price. The carpet was worn, the room smelled musty and we found dirty cleaning supplies upon checkin. That said, the staff was well above average and made up for the room. The bed was seriously comfortable and the pool was great! I felt it... More

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PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Allison R, Thank you so much for taking the time to review our hotel. I am so pleased to read that you enjoyed our connecting indoor and outdoor pools. This is why Yankee Magazine voted the Providence Marriott the Best Hotel for Pool Lovers 2014. I am also so glad that our staff and our service made such an... More

Puerto Plata, Puerto Plata, Dominican Republic
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I just arrived at this hotel a few minutes ago and have to say I am a bit disappointed. We paid $300.00 for one night. We are in town to attend a family event. The room is smaller than I expected; has a bit of an odor (as if it were a "smoking" room in the past), and we have... More

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear WedndyE, Thank you for taking the time to share your experience with us. I apologize that you we not satisfied with the view from your room. We do offer many city view and also rooms with a view of our beautiful connecting indoor and outdoor pools. Thank you for the great feedback about our beautiful Greatroom (lobby). It is... More

Cambridge, Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

this is a below average Marriott near a charming city. it is near the historic downtown but not what I would consider "walking distance" nor inviting walking conditions, although I am sure people walk from the hotel.... However, they have a free shuttle that will take you all over the city and pick you up at your request! the rooms... More

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PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear KTDub2014, Thank you for taking the time to review our hotel and to share your experience with us. I am sorry you felt our hotel did not meet Marriott standard. I am glad you took advantage of our complimentary shuttle service. It is best for those who do not prefer to walk. For those who do choose to walk,... More

Freehold
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'll preface by saying that we arrived around 8:30 pm after a very long drive we were a bit edgy. Check in was irritating as they would not let me check in both of my rooms. When I booked I had to use a different name for the second room and they required that person to show an ID. I... More

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Maggie965, Thank you for taking the time to share your experience with us. I apologize for the confusion when you arrived. I completely understand your frustration especially after a long journey. I am also sorry you were dissatisfied with your room service order. Our room service team has reviewed the basics and will continue to do so on a... More

Chevy Chase Maryland
Top Contributor
107 reviews 107 reviews
91 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reservation: easily made by Marriott website. Check-in: fast friendly and efficient. Room: a little on the small side, with two full beds. Nice flat screen TV. Very comfortable bed, but stiff sheets and pillow cases. In room air conditioner made a racket all night long, waking one of us up repeatedly. Nice bathroom and superb bath products. Free high speed... More

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Tackle, Thank you so much for taking the time to review our hotel. I am delighted to hear you enjoyed our connecting indoor and outdoor pools so much and hope you had a chance to dine or have a cocktail at our al fresco restaurnt AQUA. Our pools are really great and are the reson Yankee magazine voted the... More

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Additional Information about Providence Marriott Downtown

Address: 1 Orms Street, Providence, RI 02904
Location: United States > Rhode Island > Providence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Providence Marriott Downtown 3.5*
Number of rooms: 351
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Also Known As:
Providence Marriott Downtown Hotel Providence
Marriott Providence

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