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Providence Marriott Downtown

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1 Orms Street, Providence, RI 02904
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Providence Marriott Downtown
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Providence Marriott Downtown
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897 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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English first
  • All months
    (897)
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San Rafael, California
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent three nights at this Marriott. On the good side, The room is clean and was ready on time. The hotel service in general was helpful and kind. The concierge particularly helpful when I needed to ship packages and I really appreciated the shuttle service (drives you to and fro for free with a reservation). The in-door, out door... More 

Was this review helpful? Yes
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Daisyss, Thank you so much for taking the time to share your experience with us. I am so pleased to read what a great visit you had. Thank you for your feedback about your room. I was so happy to know that you enjoyed our concierge services as well as our complimentary shuttle service. As the Best Hotel for... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

I cannot say enough good about the staff, the amenities, the location, and the PVD Marriott itself. I chose to host my business meeting for 40 at this hotel due to it's close proximity to downtown Providence, as well as the reputation of the hotel pool. The hotel is very nice, the meeting rooms (with WINDOWS!!) were excellent, the A/V... More 

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Debra R, Thank you so much for taking the time to share your experience with us! I am so pleased to know your meeting was such a success. I have shared your comments with the entire hotel team. I will be sure to recognized Joanna for her helpful expertise. We look forward to serving you in the future. Sincerely,... More 

New York, USA
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The location is convenient but the hotel is starting to look old. Sound proofing is poor so I heard conversations from neighboring rooms and the hallways. No room safes - central bank of safes by the check in desk which is a pain to use. On line checkin and check out was convenient.

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear we_are_off_again, Thank you for tasking the time to share your comments with us. I am very pleased that you found our mobile check in so convenient. I am sorry you were disturbed by your neighbors. That must have been very frustrating. I do hope you enjoyed your visit to Providence overall. Sincerely, Eric Churchill, General Manager More 

Maine
1 review
4 of 5 stars Reviewed 5 days ago NEW

Upon entering the hotel we were blown away, it was spacious and gorgeous. The staff was friendly and quick to check us in. The elevators were slow (only one was in service), the hallways were clean and well lit. Our room was nice, but whatever scent they use was overbearing, as my toddler said "Yuckkkkk! STINKKYYY" We had a pool... More 

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear cristin116, Thank you so much for taking the time to share your feedback about your stay. I am so glad you enjoyed your visit. I am sorry that it was a bit noisy near the pool. Our indoor and outdoor connecting pools are extremely popular in the summer time. I am so pleased you enjoyed your stay. We would... More 

Kensington, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Arrived with my Australian Shepherd after a 9 1/2-hour drive in pouring rain for a one-night stay en route to Nantucket. Friendly, helpful staff greeted us and made our arrival an easy one. Was able to order a healthy dinner at the bar at 10 p.m. Room was close to a well-lighted, covered entrance which made it easy to walk... More 

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear L0uise64, Thank you for taking the time to share your experience with us. I am pleased that you and your four-legged family member had such a great stop-over visit. Thank you for mentioning that our restaurant (yes, even at the bar) offers healthy options. I am also so glad you had a wonderful swim the next morning of your... More 

North Conway, New Hampshire
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for just one night. The hotel is spotless and well run. The outdoor bar area is great. Well trained, pleasant staff but you expect that at a Marriott. Well located to area attractions and easy to get to=a quick on and off to Route 95.

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear bluto011, Thank you for taking the time to share your experience with us. I am so pleased that you had such a good time. I appreciate that you found our location so convenient. We are within walking distance to most area attractions, restaurants and shopping. We also offer complimentary shuttle service within a 1.5 mile radius to the hotel.... More 

5 of 5 stars Reviewed 6 days ago NEW

We had a great four-day stay at the Providence Marriott with our three children and dog. We reserved two patio rooms next to the pool; although the rooms are small, it is nice to be centrally located. Eugene on the concierge level was especially helpful and made my daughter's night when he procured a gluten-free dessert. We hope to come... More 

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Kristine M, Thank you so much for taking the time to share your review with us! I am so delighted that your family enjoyed their vacation with us! Our poolside rooms with patio are the best! I am so pleased you were clever enough to secure two! Our poolside rooms are a hot commodity in the summer. Families just... More 

Boston, Massachusetts
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I am a former Providence resident and love this city....excited to be moving back...but need to make a few trips so trying out different hotels. We were really excited to try this property because the reviews see overall good. Sadly, a lot of little things went wrong, felt off...1. POOL: The pool is really cool and a great setting BUT... More 

Was this review helpful? Yes 2
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear mmmlara88, Thank you for taking the time to share your experience with us. I am so glad that you enjoyed our pool area and outdoor lounge AQUA. It is cool and the food and signature cocktails are awesome. I am also pleased that your bed was comfy, you enjoyed the lobby and that you found our staff to be... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

Our server Derrick was very attentive and helpful. We attended a banquet and he was very kind to our table the whole evening. I would definitely return to this hotel because of service like his. He went as far as even exchanging a drink for my girlfriend at the bar.

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Mario P, Thank you so much for taking the time to share your review and to tell us about your excellent dining experience with Derrick as your server. I had already made sure he was recognized for this and have shared your review with the entire hotel team. We look forward to serving you in the future! Best regards,... More 

Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I am giving a star for being able to get an early check in on a Thursday. After a long drive...that's a big fat plus!! I'm giving a second star to the absolute courteous and professional service from the front desk and the chocolates were a very, very nice touch! Now for the negatives.... The room (203) must have a... More 

Was this review helpful? Yes 1
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this review

Dear Malia R, Thank you so much for taking the time to share your experience with us. I apologize for the issues you encountered. I am glad that our engineer was able to assist you with your AC unit. I will certainly recognize Felix for providing you with great service. I want to explain why we only allow plastic at... More 

Hotel Review Summarization

What travelers say

  • Very nice(9)
  • Free shuttle(6)
  • Pool area(5)
  • Breakfast buffet(3)
  • Concierge lounge(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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