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All 28 Estes Park hotels »

The Estes Park Resort

1700 Big Thompson Ave, Estes Park, Rocky Mountain National Park, CO 80517 (Formerly Lake Shore Lodge Mountain Hotel & Conference Center)
Hotel amenities
Ranked #15 of 28 hotels in Estes Park
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveler rating
    11
    7
    6
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Date Rating
Marie G
Broomfield, Colorado
1 review
5 of 5 stars Reviewed February 8, 2012

We had a conference last week at the Lake Shore Lodge. The staff was very helpful and the service was really great. They were on time with our meals and provided dessert when we had not ordered it but requested it at the last minute. I had many questions and requests and everyone I spoke with on the staff had... More

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M H
Altoona, Pennsylvania
1 review
1 helpful vote
5 of 5 stars Reviewed January 4, 2012
1
person found this review helpful

We would highly recommend the Lake Shore Lodge for any special event or group dinner. We were a little anxious having to plan the rehearsal dinner for our Son's wedding completely through phone conversations and emails since we live in a different state. Meghan the event planner was so very helpful with menu planning and made sure that everything was... More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 20, 2012

M H : Thank you for taking the time to post your comments regarding your positive experience with us! We strive to ensure every single guest's expectations are exceeded - and I'm very pleased with your reaction to the event held with us. I hope that if you are ever in the Estes Park area again, you will return! Next... More

Hamish S
Cambridge, United Kingdom
Senior Reviewer
9 reviews
2 helpful votes
3 of 5 stars Reviewed January 3, 2012

It's a rather soulless hotel, but the bed was comfy and it was a good view. The food in the restaurant was ok - big portions, but not especially tasty - but the service was excellent. There's a pool and a hot tub, too. I'd suggest it's ok if other places are booked or you're fans of large hotels. More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 20, 2012

Hi Hamish, Thank you for taking the time to share your experience with travelers to this site. I am sorry we didn't WOW you on your recent stay with us. We strive to make every trip a memorable one for every guest, and it appears that while you did not have a bad experience, it could have been better. I... More

StephanieStarr
Reviewer
3 reviews
3 helpful votes
1 of 5 stars Reviewed November 22, 2011
3
people found this review helpful

Every time I think about this hotel, I turn red. They overcharged us for our room, especially since they knew that we were in town for a wedding that was at their hotel. We were supposed to get a "special rate" for the event. They told us that the special room rate block of rooms were sold out. They weren't.... More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 23, 2012

Hello Stephanie, I am so sorry to hear that you were disappointed in your experience with us this past spring. I'm afraid that I was not here to resolve your concerns prior to your stay taking place with us, but I would appreciate the opportunity to correct any errors made if you would allow me to do so. First of... More

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Uncle Jack
Melrose, Massachusetts
Top Contributor
85 reviews
37 helpful votes
3 of 5 stars Reviewed November 10, 2011
2
people found this review helpful

We had traveled to Estes park for a conference. The Lake Shore Lodge Mountain Hotel is a beautiful building. There are many spectacular views. We did not get one of those views. Our room was a basement (listed as first floor) with a view of the parking lot retaining wall. We complained to the front desk upon registering and were... More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 20, 2012

Hello Uncle Jack, I'm sorry we were unable to provide for you one of our Mountain View Rooms, we do make every effort to explain the location of room types upon a reservation being made, however I'm afraid that on occassion room blocks, or guests who extend their stay without our knowing in advance make it difficult to provide our... More

cottgirl
Perth, Australia
Senior Contributor
22 reviews
6 helpful votes
4 of 5 stars Reviewed October 30, 2011

Was there for 5 nights for workshop and conference. First fall snow but rooms were warm. Steak good, pasta so so from restaurant. Recommend book with Estes Park shuttle from Denver airport ground transportation instead cos it is a direct 1.5 hour without switching bus unlike with SuperShuttle. More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 20, 2012

Hi Cottgirl: Thank you for your feedback from your stay with us. We also appreciate hearing information that can improve other traveler's experience with us on the way to our location from outside of Estes. I will share your opinion about the Estes Park shuttle from DIA instead of Super Shuttle- we want our guests to be comfortable not only... More

john s
San Antonio, Texas
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed October 20, 2011

I loved it so much and it was so beautiful I would not stay anywhere else. The room was the perfect size. When you step outside in the morning on to the balcony and see the view of the lake reflecting the mountains it is majestic. The restaurant was very good. the people at the front counter were very helpful... More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 20, 2012

John S- Thank you so much for your testament to our beautiful hotel, and the even more beautiful natural surroundings. We would humbly agree with you that we certainly do have the best views in town, and are more than happy to share it with anyone who would wish to stay with us! I hope someday you can return, and... More

gz949
Spicewood,TX
2 reviews
4 helpful votes
3 of 5 stars Reviewed October 20, 2011
1
person found this review helpful

My husband & I had a 2 room suite with Jacuzz tub, sounded romantic. The views were awesome but the furnishings left a lot to be desired. The couch was worn and the 2 chairs in front of the fireplace were falling apart and had staples holding the cloth on. While they did trade them out it meant they put... More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 20, 2012

Hi GZ949- I am very sorry to hear that your room furnishings did not meet your expectations. We agree with you. The LakeShore Lodge has recently been purchased by a new ownership group, and has a new management team operating this beautiful hotel, in an amazing location! One of the first orders of business is to do a complete renovation... More

Todd S
Prior Lake, Minnesota, United States
1 review
5 of 5 stars Reviewed October 2, 2011

My wife and I stayed here recently and were incredibly impressed. The hotel sits on a really pretty lake in Estes Park with great views of the mountains. We actually had elk come right up to us in the parking lot which was SOOOOO COOL!!!! The staff was really nice and the rooms were clean and comfortable. The rates were... More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 20, 2012

Hi Todd, As a former Minnesotan myself (Lakeville), I can appreciate the enjoyment I've had on Prior Lake. However as beautiful as Prior is, I tend to agree with you that the natural beauty that surrounds our soon to be named Estes Park Resort is one of the best locations in the nation. Thank you for staying with us, and... More

Betty W
Bayfield, Colorado
1 review
2 helpful votes
5 of 5 stars Reviewed October 1, 2011
2
people found this review helpful

As the coordinator for a recent corporate event we held at Lakeshore Lodge, I am delighted to give the Lodge and it's staff an overwhelming vote of approval. As I was in the midst of making plans for our event, I read a review of the lodge on TripAdvisor that was entitled "The Wedding From Hell". I immediately panicked as... More

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Christopher Carey, General Manager at The Estes Park Resort, responded to this review
January 20, 2012

Hi Betty, Thank you for taking the time to write regarding your experience with us. We acknowledge that despite the best of intentions, planning, and organization - sometimes event don't go perfectly. But I promise you that our entire team (as you experienced) is top notch and extremely professional in our efforts to make every event an outstanding success! We... More

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The Estes Park Resort Also Known As

  • Lake Shore Hotel
  • Lake Shore Estes Park
Address: 1700 Big Thompson Ave, Estes Park, Rocky Mountain National Park, CO 80517 (Formerly Lake Shore Lodge Mountain Hotel & Conference Center)

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