We had a conference last week at the Lake Shore Lodge. The staff was very helpful and the service was really great. They were on time with our meals and provided dessert when we had not ordered it but requested it at the last minute. I had many questions and requests and everyone I spoke with on the staff had...
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We would highly recommend the Lake Shore Lodge for any special event or group dinner.
We were a little anxious having to plan the rehearsal dinner for our Son's wedding completely through phone conversations and emails since we live in a different state.
Meghan the event planner was so very helpful with menu planning and made sure that everything was...
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M H :
Thank you for taking the time to post your comments regarding your positive experience with us! We strive to ensure every single guest's expectations are exceeded - and I'm very pleased with your reaction to the event held with us. I hope that if you are ever in the Estes Park area again, you will return! Next...
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It's a rather soulless hotel, but the bed was comfy and it was a good view. The food in the restaurant was ok - big portions, but not especially tasty - but the service was excellent. There's a pool and a hot tub, too. I'd suggest it's ok if other places are booked or you're fans of large hotels.
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Hi Hamish,
Thank you for taking the time to share your experience with travelers to this site. I am sorry we didn't WOW you on your recent stay with us. We strive to make every trip a memorable one for every guest, and it appears that while you did not have a bad experience, it could have been better. I...
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Every time I think about this hotel, I turn red. They overcharged us for our room, especially since they knew that we were in town for a wedding that was at their hotel. We were supposed to get a "special rate" for the event. They told us that the special room rate block of rooms were sold out. They weren't....
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Hello Stephanie,
I am so sorry to hear that you were disappointed in your experience with us this past spring. I'm afraid that I was not here to resolve your concerns prior to your stay taking place with us, but I would appreciate the opportunity to correct any errors made if you would allow me to do so.
First of...
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We had traveled to Estes park for a conference. The Lake Shore Lodge Mountain Hotel is a beautiful building. There are many spectacular views. We did not get one of those views. Our room was a basement (listed as first floor) with a view of the parking lot retaining wall. We complained to the front desk upon registering and were...
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Hello Uncle Jack,
I'm sorry we were unable to provide for you one of our Mountain View Rooms, we do make every effort to explain the location of room types upon a reservation being made, however I'm afraid that on occassion room blocks, or guests who extend their stay without our knowing in advance make it difficult to provide our...
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Was there for 5 nights for workshop and conference. First fall snow but rooms were warm. Steak good, pasta so so from restaurant. Recommend book with Estes Park shuttle from Denver airport ground transportation instead cos it is a direct 1.5 hour without switching bus unlike with SuperShuttle.
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Hi Cottgirl:
Thank you for your feedback from your stay with us. We also appreciate hearing information that can improve other traveler's experience with us on the way to our location from outside of Estes. I will share your opinion about the Estes Park shuttle from DIA instead of Super Shuttle- we want our guests to be comfortable not only...
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I loved it so much and it was so beautiful I would not stay anywhere else. The room was the perfect size. When you step outside in the morning on to the balcony and see the view of the lake reflecting the mountains it is majestic. The restaurant was very good. the people at the front counter were very helpful...
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John S-
Thank you so much for your testament to our beautiful hotel, and the even more beautiful natural surroundings. We would humbly agree with you that we certainly do have the best views in town, and are more than happy to share it with anyone who would wish to stay with us! I hope someday you can return, and...
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My husband & I had a 2 room suite with Jacuzz tub, sounded romantic. The views were awesome but the furnishings left a lot to be desired. The couch was worn and the 2 chairs in front of the fireplace were falling apart and had staples holding the cloth on. While they did trade them out it meant they put...
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Hi GZ949-
I am very sorry to hear that your room furnishings did not meet your expectations. We agree with you.
The LakeShore Lodge has recently been purchased by a new ownership group, and has a new management team operating this beautiful hotel, in an amazing location! One of the first orders of business is to do a complete renovation...
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My wife and I stayed here recently and were incredibly impressed. The hotel sits on a really pretty lake in Estes Park with great views of the mountains. We actually had elk come right up to us in the parking lot which was SOOOOO COOL!!!! The staff was really nice and the rooms were clean and comfortable. The rates were...
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Hi Todd,
As a former Minnesotan myself (Lakeville), I can appreciate the enjoyment I've had on Prior Lake. However as beautiful as Prior is, I tend to agree with you that the natural beauty that surrounds our soon to be named Estes Park Resort is one of the best locations in the nation. Thank you for staying with us, and...
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As the coordinator for a recent corporate event we held at Lakeshore Lodge, I am delighted to give the Lodge and it's staff an overwhelming vote of approval.
As I was in the midst of making plans for our event, I read a review of the lodge on TripAdvisor that was entitled "The Wedding From Hell". I immediately panicked as...
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Hi Betty,
Thank you for taking the time to write regarding your experience with us. We acknowledge that despite the best of intentions, planning, and organization - sometimes event don't go perfectly. But I promise you that our entire team (as you experienced) is top notch and extremely professional in our efforts to make every event an outstanding success! We...
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