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All 74 Estes Park accommodations

Historic Crags at the Golden Eagle Resort

2.5 of 5 Lodge   |   300 Riverside Dr, Estes Park, CO 80517
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Historic Crags at the Golden Eagle Resort
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A recent review
3 of 5 stars reviewed 3 weeks ago
BillyGeoff
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89 reviews from our community

Traveler rating
    25
    34
    13
    11
    6
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23
48
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Nice historic lodge - room configurations a bit strange, but understandably upgraded throughout the years. We had a parking lot facing room - ask for city view if you have a choice. Walls and floors not not very beefy - you'll hear everyone walking down the hall or stairs - again, this is an old facility and advertised as such.... More

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Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

There are not many places more beautiful than the Rocky Mountain National Park in the fall when the Aspen Trees shimmer in golden splendor, but there are better places as a home base. I am not sure what the Lodge is like, but don't let them place you in the Annex! Our stay was in a "One Bedroom" and although... More

Was this review helpful? Yes 1
Diamond R, Manager at Historic Crags at the Golden Eagle Resort, responded to this review

First, we thank you for your brief comments about your recent stay and apologize for the dissatisfaction you experienced upon your arrival due to being unable to check-in to our lodge accommodations. The annex is complimented by kitchen equipped with a mini refrigerator, stove top burners, microwave, coffee maker and many other essentials. Additional in-room amenities include cable television, flat... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 30, 2014

Although the views are lovely, the customer service was lacking. Among many problems during our two day stay was the fact that I had to ask for maid service on the second day. When I did, the employee argued with me about whether or not I needed it. I did! And, at the rate I was paying, it should have... More

Was this review helpful? Yes 1
Diamond R, Manager at Historic Crags at the Golden Eagle Resort, responded to this review

Thank you for sharing your feedback. It is with regret that we hear about your experience. Our team members have been coached on importance of customer service as we want to make sure our guests are always treated with utmost respect and courtesy. The business cards at our front desk have been checked for accuracy to ensure our guests have... More

Sacramento, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed August 26, 2014

First the staff have been great...very welcoming and helpful. Rustic...hmmm. That word has a wide range of meanings. When I'm 100 years old, I hope I'm shape that's at least this good. The lobby, restaurant and bar are charming, a bit worn (in a good way) and wholly appropriate for an old mountain resort. Our room, a two-bedroom suite, was... More

Was this review helpful? Yes 1
Buffalo, New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2014

The staff are friendly,the room has kitchenette which was nice,location is great ..the only problem that rooms are small and there is no house keeping..rates are reasonable but there is $5 a night resort fee

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Pueblo, Colorado
Top Contributor
122 reviews 122 reviews
26 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed August 13, 2014

Diamond has put considerable effort into improving this 100 year old lodge. We stayed here in 2011, and it was not very good at all. A mouse in our room, for instance; but the gracious staff moved us to another room. We stopped by last fall, without staying, and checked out the improvements. After doing so, we decided to stay... More

Was this review helpful? Yes 2
Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

We went up for a quick one night get-away. The main floor was historic, rustic, and charming. The desk clerk was kind and friendly. We stayed in a room below the restaurant dining room,. It looked out onto a tree covered slope and across the valley and parts of downtown. There is noise from the dining room in the evening,... More

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Scottsdale, Arizona
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

We stayed here the 4th of July week 2014 and had a great time. Our room faced north overlooking the mountains and town. People at the front desk were very pleasant and helpful. Do not understand some of the negative comments. Only downside was the shower. Hot and cold water fluctuated. The restaurant was pricey but very good quality. Will... More

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Topeka, Kansas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 31, 2014

Recently spent 3 nights there in July. I booked a studio from Expedia and was given an efficiency studio at the studio price. After driving a very long drive to reach Estes Park, I let it go. I felt the front desk was rude. I had read they were very friendly but that was not my experience. They never spoke... More

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Diamond R, Manager at Historic Crags at the Golden Eagle Resort, responded to this review

We are deeply sorry to hear of the challenges you faced during check in and on your recent visit here. It is disappointing to know you encountered an unfriendly welcome, inconveniences within your room, a billing error and noise disruption. We would greatly appreciate the opportunity to resolve the billing error immediately and hope you’ll contact us directly not only... More

Senior Contributor
39 reviews 39 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed July 22, 2014

This is an old lodge, looks pretty good on the first floor but thats it. Our room was very small (after begging to be moved from a minuscule one) and looked like it was furnished from a shabby thrift store. It overlooked a very noisy parking lot where bears root through the garbage at night to a sometimes audience of... More

Was this review helpful? Yes 1
Diamond R, Manager at Historic Crags at the Golden Eagle Resort, responded to this review

We regret to hear you were dissatisfied with your initial room. This being said, we are glad we were able to accommodate you in a new room. We strongly advise guests to bring any concerns to the attention of our team members at the time of stay, therefore allowing us the opportunity to amend their concerns promptly. Our security team... More

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Additional Information about Historic Crags at the Golden Eagle Resort

Address: 300 Riverside Dr, Estes Park, CO 80517
Location: United States > Colorado > Estes Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Historic Crags at the Golden Eagle Resort 2.5*
Number of rooms: 33
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Also Known As:
Historic Crags At The Golden Eagle Hotel Estes Park

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