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Candlewood Suites Albuquerque

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3025 Menaul Boulevard, Albuquerque, NM 87107
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Candlewood Suites Albuquerque
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132 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockton, California
Level Contributor
103 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

During a recent road trip, we made a reservation at the Candlewood Suites in Albuquerque. Since we were new to the area and visiting some vacation spots, we contacted the hotel to inform them we will be coming in for a late check-in. The reception, Courtney, acknowledged and informed us not to be worried and he should be expecting our... More 

Was this review helpful? Yes 1
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

On behalf of the entire staff here at Candlewood Suites Albuquerque, we want to sincerely apologize for the inconvenience and discomfort that you have experienced with our hotel. We value your commentary very much, especially since it is the only way we really know how we are doing. We take all issues, no matter how small or big, very seriously.... More 

Bend, Oregon
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chose Candlewood Suites for it's competitive price and convenience to I-40. Stayed 3 nights while attending a conference in Old Town. Access to the freeway is excellent and it's a quick trip to the airport. The room and bath were clean and modern, decorated in today's colors and finishes. Very good tub/shower combo with good counter space and storage in... More 

Was this review helpful? Yes
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am glad you enjoyed your stay and the very modern suites we have to offer. We hope to see you on future travels. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights and had to say they were great. We have many friends in Albuquerque so there was plenty to do. We had long days, usually waking up at 9 am and getting back to the hotel between midnight and 2 am, so the beds were very comfy. The suites are amazing- complete with a fridge, microwave,... More 

Was this review helpful? Yes
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your wonderful comments. I am happy to hear that you enjoyed your stay with us. We hope to see you on future travels. More 

Santa Fe
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 2, 2015

The place was just fine. The price is right. It is in a perfect location for visiting my mother at the rehab hospital next door. Our only gripe was the lack of rooms with king-size beds. It would have been a deal breaker except we were exhausted and needed to be in walking distance to the facility where my mother... More 

Was this review helpful? Yes 1
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am sorry that we did not meet your expectations. You are correct in saying we do not have King beds. We are an all Queen property. We would love to see a return visit next time in Albuquerque. More 

Melbourne, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 30, 2015

Seriously is one of the best places I have had the pleasure of staying. The rooms are large, the facilities are great, and the service is second to none. Definitely a place I'd stay again if we ever come back to Albuquerque. Things that makes this place outstanding (aside from their clean and beautifully laid out rooms): 1. Free laundry... More 

Was this review helpful? Yes 1
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your wonderful comments. I am glad you were able to enjoy the many amenities we have to offer. We hope to see you on your future travels to Albuquerque. More 

Auburn, Maine
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 29, 2015

We are familiar with these suites and this one lived up to our expectation. The room was clean and cozy. When we needed more towels the front desk was very helpful and courtesy. The room has a small kitchenette with actual dishes [and a dishwasher]. There is an in-house gym and laundry area. Their is also some food and drinks... More 

Was this review helpful? Yes
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am happy to hear that you enjoyed your stay with us. We look forward to your return. More 

Lompoc, CA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 28, 2015

Pleasant staff, however, COMPLETELT ineffective!! Problem 1- We were assigned a first floor ADA room, which has a roll-in shower. Neither of us are handi-capped, and the floor floods the bathroom completely when showering. Put down extra towels to keep water in, and requested extra towels at front desk and a room change for that night. Asked for bathroom to... More 

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Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations. It was my understanding that you were satisfied with our resolution of two complimentary nights. Our goal is to meet our guests expectations 100%. That being said, I am happy to discuss this with you. Please feel free to call me directly at any time. More 

Melbourne, Australia
Level Contributor
159 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed May 27, 2015

When we checked in, our aircon didn't work but they fixed it when we went out for dinner. However, it was so loud and the fan couldn't be turned down so it kept us awake. I cant complain about the room - it was a great size, very clean linen/towels and comfy beds. Limited toiletries so bring your own. Walmart... More 

Was this review helpful? Yes
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am sorry that we did not meet your expectations during your stay. We hope to see you on your future travels. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

Friendly staff, clean and comfortable room. Only a couple of complaints: the hallway smelled like mustard. Weird, right? Also, the air conditioner was really loud. Considering all the cameras and signs in the parking lot, I would avoid keeping any valuables in your vehicle. Otherwise, my stay was dandy.

Was this review helpful? Yes
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. We like to ensure the safety of you, our guest. In doing this we provide 24 hour surveillance that is monitored. We hope to see you on your future travels. More 

Bolingbrook, Illinois
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 20, 2015

For an extended stay it's not bad. The room was spacious but the hotel had seen better days, signs of wear were evident. The staff was friendly and helpful and housekeeping was reliable. The noises from outside were a contributing factor to my choice to not return.

Was this review helpful? Yes
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay. The hotel had a full renovation in early 2012 so I am unsure with the comment in regards to the wear. Again, I am sorry for the inconvenience you experienced. More 

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