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Econo Lodge West

2.0 of 5
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5712 Iliff Rd., N.W., Albuquerque, NM 87105 (Formerly Comfort Inn West)
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1 room 1 adult
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64 Reviews from our TripAdvisor Community

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Albany, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Such a nice place! The staff is so courteous. The rooms were kept very clean and smelt great. The indoor pool has clean water and very cool to hang out at. I stayed here for 1 night and atmosphere is great especially on Fridays and Saturday nights. The staff was very friendly. I would consider coming again the next time... More 

Helpful?
Thank Cody R
Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had a wonderful stay here with a group of friends. This is a well-kept and simple motel. Very quiet and located well. All the staff and employees here feel like they're your buddies, warm and kind. I will be back here every time I visit Albuquerque in the future. We selected it primarily for the included free parking, so... More 

Helpful?
Thank Marcus W
Kewaunee
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here last night. I was seriosuly disappointed. The room was not clean. It looked like they haven't vacuumed in months. They left dirty comforters on the beds. The locks on the doors didn't seem very secure. Very thin walls, can hear what's going on outside, traffic, other people talking,etc. There are 2 tiny pillows on each bed. The... More 

Helpful?
Thank Alica H
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be... More 

Travelers are raving about these Albuquerque hotels

Level Contributor
6 reviews
1 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel a couple of years back and had a very bad experience. I complained to Choice Hotels who contacted the manager/owner. We enjoyed a complimentary night as a result that was wonderful and changed our minds about this location. The week prior to Christmas I rented a room as they have rooms which connect to the... More 

Helpful?
Thank Ronda S
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

I just found out through booking.com that this hotel charged me even though I cancelled and obtained a cancellation number. I was told policy is policy and that they will not (not cannot) issue a refund. My husband has been unemployed since October and easy able to make the trip scheduled to see his dying mother and this is the... More 

Helpful?
Thank Becky D
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be... More 

Las Vegas, NV
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 18, 2015

This property far exceeded our expectations. The room was neat & clean. Everythng worked perfectly. Great pool. Special kudos to Cory, who was super dilligent. Our smoke free room was just that. Sounds obvious, but we travel a lot, and way to many motels do not enforce the no smoking rule in these rooms.

Helpful?
Thank jrlvbound
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be... More 

Munfordville, Kentucky
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 16, 2015

Handicap room was around to the back and crowded parking. A bit noisy most of the night. The one big advantage was that there are two good restaurants within walking distance. It was quite a distance to get to the ice machine in the lobby.

Helpful?
Thank Sam S
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be... More 

Dallas, Texas
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 23, 2015

Arrived to find that our reservation was not correct and was assigned a second floor room when ground was requested with Choice Hotels reservations,due to physical problems. Clerk on duty did make the change and assign a ground floor room. There were 3 adults in my party and the room had only towels for 2. The breakfast was just fair.... More 

Helpful?
1 Thank SophiaBrighton
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be... More 

Laughlin, Nevada
Level Contributor
157 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 stars Reviewed April 20, 2015

Online pictures are of a different place or really old. This place was clean but boy is it worn out. Our room smelled of smoke and it was a no smoking room. The room was clean, the bed a little lumpy and bathroom tiny. It had a tub but no stopper so it was a glorified shower only. They do... More 

Helpful?
2 Thank Judy C
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be... More 

Albuquerque, New Mexico, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 6, 2015

We used to rent a room here at least 4 times a year for my kids birthdays. We have 5 kids so we liked the pool side rooms. The old management was friendly and never had a problem with us using the kitchen area in the front. There were a few shady characters here and there but for being right... More 

Helpful?
1 Thank Raven R
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

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