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All 146 Albuquerque hotels

Econo Lodge West

2.0 of 5 Hotel   |   5712 Iliff Rd., N.W., Albuquerque, NM 87105 (Formerly Comfort Inn West)
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57%
Ranked #96 of 146 hotels in Albuquerque
A recent review
4 of 5 stars Reviewed May 30, 2014
C D Phoenix, Arizona, USA
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  • Reviews (48)
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48 people have reviewed this hotel

Traveler rating
    15
    10
    7
    6
    10
See reviews for
12
9
7
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I booked this place with kids. I was so upset. A roach ran across my baby's face I went to the front desk I talked with a young lady I think evonna. She was trying to help but this stay was an epic failure

Was this review helpful? Yes 2
Zuni, New Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

Let's start with the positive... Accessibility to I-40, just a few hundred yards away, and on Coors Blvd. A short walk to Buffalo Wild Wings. That's it for the good stuff. Now for the things you want to know. There is no I option for zero stars. . . We checked in at 3:00 pm, Evonne met us with an... More

Was this review helpful? Yes 2
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Dear Lance, I would like to take this time to apologize for our entire staff that we did not exceed your expectations during your stay with us. I know how frustrating it can be to have to make multiple trips to a room, I have already met with our Front Desk Staff to ensure that no one will ever be... More

Grants, New Mexico
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 10, 2014

Well where do I begin? First off, this is not a "family friendly" facility. I stayed here in the weekend of June 7th and booked 3 rooms for 2 nights. When I checked in I asked for ground floor but the lady at the front said it would be an extra $15!!! Mind you, I am a choice privileges member!... More

Was this review helpful? Yes 2
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Jessica, We are sorry that we did not meet your expectations during your stay. As per our conversation we intend to make your stay right. We have a zero tolerance with our staff when it come to guest service and satifaction. I do hope that you do return to our hotel so that we may have a chance to EARN... More

Phoenix, Arizona, USA
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2014

This motel is being remolded, so there are things yet to be done. The room had new carpet and as very clean. front desk "Yolanda was terrific...very personable and came room to assist with internet connection. New TVs and adequate amenities. Breakfast was sparse and very week coffee. For the price, it was a very nice place to stay. Clean... More

Was this review helpful? Yes
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Thank you for your review of our hotel and staff. Your are right, we are working very hard in updating our hotel and we still have more to do. I am glad to see we are on the right track!!! More

1 review
5 of 5 stars Reviewed May 2, 2014

I read over several of the reviews here and I have to say that I'm surprised. I have stayed here many times and never had anything but excellent service and clean rooms. Robert the manager has always gone out of his way to make sure our stay was pleasant. Now the whole place has been upgraded with brand new carpeting,... More

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EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Thank you for your review. We have been working hard to update our hotel to provide a great stay for all our guest. Once again thatnk you and we hope to serve you again soon! More

Texas City, Texas
1 review
5 of 5 stars Reviewed March 6, 2014

I stayed last week, the hotel looks great the pool awesome, our room was clean, needs to be updated, but overall is OK. I want to point special thanks to the front desk clerk his name is Louis, very nice, he had our reservation ready as soon we arrive he make check is very smooth, we asked for first floor... More

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EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Thank you for your review, We take pride in our customer service, luis is top notch. We have done even more upgrades such as new flat screen tvs, new mattresses and new carpeting, I would love to invite you back so you can see our improvements! More

Irvine, California
2 reviews
1 of 5 stars Reviewed January 6, 2014

Wondering the good reviews posted here, not sure what kind of people are they? Stayed here for a night on our way to Grand Canyon. Bad stay I have ever had so far. Only good thing to mention is the location (close to highway). Scary environment, people shouting over night, poor walls - we could hear what neighbors are talking.... More

Was this review helpful? Yes 1
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Dear guest, First of all, I would like to apologize that we did not exceed your expectation during your stay. I have researched your stay and I am surprised about the noise. we have never had acomplaint with this room about noise. We would have certainly made things right if we had known you were having these issues. As far... More

Phoenix, Arizona
1 review
4 of 5 stars Reviewed December 19, 2013

I had a great time staying here people complain about things but I had a great time staying the woman I believe her name was Katie was working when I checked in was nice and professional and I don't think anything was wrong with the place I like the rooms and the breakfast was good and would definatly stay here... More

Was this review helpful? Yes
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Thank you for your review, We take pride in our hotel and guest service. All feed back is great it help us to maintain in certain area and also improve in others. More

Pune, India
Top Contributor
71 reviews 71 reviews
69 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 4, 2013

On our return West to East Coast road trip, we stopped by at the Econo Lodge, Albuquerque as it was conveniently placed on the highway to the west of the city. It would be about a 15 minutes drive to the city center. The rooms are clean and airy with a nice bath tub to rejuvenate in! I would surely... More

Was this review helpful? Yes
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Thank you for your review. It is alway great to hear feedback from our guests. I am glad you enjoyed your stay with us and we look forward to serving you again! More

Las Vegas, Nevada
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed October 20, 2013

Yes, I was sucked in by the price. Room was adequate size, but it didn't seem clean. Carpet badly spotted. Bed linens were patched and bed skirt was hanging in places. Curtain was also not all on the track. The inside pool and hot tub looked nice and some rooms have pool entrances. However, we checked in at 9 and... More

Was this review helpful? Yes
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

I would like to apologize to you that we did not exceed your expectations during your stay. We do take pride in providing great service to our guests. I already meet with my maintenance and my housekeeping staff to assure that this does not happen again. I thank you for you review as it helps us address any issues we... More

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Additional Information about Econo Lodge West

Address: 5712 Iliff Rd., N.W., Albuquerque, NM 87105 (Formerly Comfort Inn West)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge West 2*
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Also Known As:
Albuquerque Comfort Inn
Comfort Inn Albuquerque

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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