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All 146 Albuquerque hotels

Econo Lodge West

2.0 of 5 Hotel   |   5712 Iliff Rd., N.W., Albuquerque, NM 87105 (Formerly Comfort Inn West)
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Ranked #105 of 146 Hotels in Albuquerque
A recent review
3 of 5 stars reviewed 3 days ago
Nekoboy Lewistown, Pennsylvania
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52 reviews from our community

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    13
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13
10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lewistown, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I will keep this short. Clean, safe, and fair price. Located right off 40 and close to many restaurants. Nothing special and nothing to really say it was a bad place. The breakfast they offer however is a joke, it's pretty much toast, and waffles. If we were lucky we could get a bowl of cereal, but the milk was... More

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Westerville, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 12, 2014

The last place that I would ever stay. Room dirty, no amenities not even tissues just as well we carry our own. Bed uncomfortable. Air conditioner must be that old it was so noisy we turned it off. Light switches very dangerous, didn't work properly. Very noisy with people coming and going at all hours. Broken and missing tiles in... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 4, 2014

Where do I start! This was way over priced. I reserved 3 rooms for my family & I to stay while driving from WI to AZ. We arrive and it's 1 guy working by himself. He checks us in. My room was NOT cleaned and had beer bottles and pizza boxes left behind. The bed was not made. I went... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 2, 2014

When we checked in @ 2:30 we went to our room & it wasn't even cleaned!! And to top it off there was roaches crawling around & dead ones in the drawers!! We ended up going across the street to Days Inn & that was very nice & clean with friendly staff. We got a refund from Econolodge West I'm... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2014 via mobile

I booked this place with kids. I was so upset. A roach ran across my baby's face I went to the front desk I talked with a young lady I think evonna. She was trying to help but this stay was an epic failure

Was this review helpful? Yes 2
Zuni, New Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 23, 2014

Let's start with the positive... Accessibility to I-40, just a few hundred yards away, and on Coors Blvd. A short walk to Buffalo Wild Wings. That's it for the good stuff. Now for the things you want to know. There is no I option for zero stars. . . We checked in at 3:00 pm, Evonne met us with an... More

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EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Dear Lance, I would like to take this time to apologize for our entire staff that we did not exceed your expectations during your stay with us. I know how frustrating it can be to have to make multiple trips to a room, I have already met with our Front Desk Staff to ensure that no one will ever be... More

Grants, New Mexico
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 10, 2014

Well where do I begin? First off, this is not a "family friendly" facility. I stayed here in the weekend of June 7th and booked 3 rooms for 2 nights. When I checked in I asked for ground floor but the lady at the front said it would be an extra $15!!! Mind you, I am a choice privileges member!... More

Was this review helpful? Yes 2
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Jessica, We are sorry that we did not meet your expectations during your stay. As per our conversation we intend to make your stay right. We have a zero tolerance with our staff when it come to guest service and satifaction. I do hope that you do return to our hotel so that we may have a chance to EARN... More

Phoenix, Arizona, USA
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 30, 2014

This motel is being remolded, so there are things yet to be done. The room had new carpet and as very clean. front desk "Yolanda was terrific...very personable and came room to assist with internet connection. New TVs and adequate amenities. Breakfast was sparse and very week coffee. For the price, it was a very nice place to stay. Clean... More

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EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Thank you for your review of our hotel and staff. Your are right, we are working very hard in updating our hotel and we still have more to do. I am glad to see we are on the right track!!! More

1 review
5 of 5 stars Reviewed May 2, 2014

I read over several of the reviews here and I have to say that I'm surprised. I have stayed here many times and never had anything but excellent service and clean rooms. Robert the manager has always gone out of his way to make sure our stay was pleasant. Now the whole place has been upgraded with brand new carpeting,... More

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EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Thank you for your review. We have been working hard to update our hotel to provide a great stay for all our guest. Once again thatnk you and we hope to serve you again soon! More

Texas City, Texas
1 review
5 of 5 stars Reviewed March 6, 2014

I stayed last week, the hotel looks great the pool awesome, our room was clean, needs to be updated, but overall is OK. I want to point special thanks to the front desk clerk his name is Louis, very nice, he had our reservation ready as soon we arrive he make check is very smooth, we asked for first floor... More

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EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Thank you for your review, We take pride in our customer service, luis is top notch. We have done even more upgrades such as new flat screen tvs, new mattresses and new carpeting, I would love to invite you back so you can see our improvements! More

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Additional Information about Econo Lodge West

Address: 5712 Iliff Rd., N.W., Albuquerque, NM 87105 (Formerly Comfort Inn West)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge West 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Albuquerque Comfort Inn
Comfort Inn Albuquerque

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