We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 146 Albuquerque hotels

Courtyard Albuquerque

3.0 of 5 Hotel   |   5151 Journal Center Boulevard, Albuquerque, NM 87109
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Courtyard Albuquerque to your Saves list
Courtyard Albuquerque
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
73%
Ranked #53 of 146 hotels in Albuquerque
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Carlos P Albuquerque, New Mexico
Write a Review

94 people have reviewed this hotel

Traveler rating
    32
    36
    12
    6
    8
See reviews for
16
20
6
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

visiting this great and amazing hotel was the best decision i have ever made and it was all because of the woman who runs this place. Her name is Jessica and she is the most professional woman i have gotten to know. I definitely reccomend coming in for a stop and saying hello to jessica!!!

Was this review helpful? Yes
Justin T, General Manager at Courtyard Albuquerque, responded to this review

Than you for giving us the opportunity to serve you, during your visit in Albuquerque. I am very pleased that you were given the proper service and left with a desire to return. We are always committed to providing the very best in service to our guests. Sincerely, Justin Telford More

Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

I have to say I was sadly disappointed for my first stay at the Courtyard Albuquerque Marriott. When I arrived, it was later than planned. I was tired and wanted to have something to eat and go relax. The gentleman at the front desk was pleasant and very helpful. He mentioned that I could get room service if I wanted... More

Was this review helpful? Yes
Justin T, General Manager at Courtyard Albuquerque, responded to this review

Thank you for your recent stay here at the Courtyard and for providing feedback on your experience. We rely on our guests comments, to help us improve to deliver exceptional service. We look forward to seeing you again in the future and if needed, a meal on me. Sincerely, Justin Telford General Manager More

Monument, Colorado
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 13, 2014

I travel every two weeks. I generally stay at Hilton, Hyatt, or Marriott hotels. I will not stay at Marriott again. They just dont care. We tried to get waited on in the restaurant twice. The wait staff is more interested in hanging at the bar and gossiping. If you need help with luggage, well say a prayer because it... More

Was this review helpful? Yes
Justin T, General Manager at Courtyard Albuquerque, responded to this review

Thank you for your recent visit to our property, as well as providing us valuable feedback. We feel bad that you encountered less than superior service. We do take pride in and are committed to making every effort to provide the very best in service and hospitality. We will use your feedback as a tool to train our Restaurant and... More

Meridian
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2014

Hotel is nice. Upgraded lobby area to include a Bistro that serves limited selections for dinner. Limited but convenient. "Thanks goodness for the Starbucks in the Lobby! The room coffee was terrible!

Was this review helpful? Yes
Justin T, General Manager at Courtyard Albuquerque, responded to this review

Thank you for your recent stay at the Courtyard Albuquerque and for providing feedback about your experience. I am happy to hear that overall it was positive, other than the in room coffee. We will see if anything can be done about that. We are happy to hear that you felt the staff was excellent, it is our goal to... More

Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2014

My husband and I stayed here for a week and the customer service was excellent. Everyone was always nice and made sure we were well taken cared of. We will be staying here again! Very convenient location. The rooms are nice and well kept.

Was this review helpful? Yes 5
Justin T, General Manager at Courtyard Albuquerque, responded to this review

I can't say thank you enough for sharing your comments here and am pleased that you were so well taken care of resulting in a very positive experience. That is our ultimate goal. We look forward to seeing you here again in the future. Sincerely, Justin Telford General Manager More

Tulsa, Oklahoma, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 8, 2014

Stopped in Albuquerque on a whim and call Marriott for a recommendation. They referred me to this hotel. The entrance wasn't intuitive, but that is my only complaint. The lobby is impressive, the actual Courtyard is beautiful and the room clean and comfortable. We were going out to eat, but one of the wait staff asked if we would want... More

Was this review helpful? Yes 4
Justin T, General Manager at Courtyard Albuquerque, responded to this review

Thank you for your recent stay and for taking the time to share your comments. I am thrilled that you had such a positive experience and would recommend to anyone. That is our ultimate goal to any guest that walks through our doors, to have the same experience that you did. Thanks again for sharing your experience and we look... More

Fairfax, Virginia
Top Contributor
73 reviews 73 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 5, 2014

Have stayed here 1/2 doz times over last few years; friendly staff, convenient to what I need to do in area, and generally good value. Well, now either corporate or this particular facility has eliminated the heretofore free 24x7 lobby coffee service replacing it with a Starbucks..read $3 a cup. Gone also is the available breakfast buffet to be replaced... More

Was this review helpful? Yes
Justin T, General Manager at Courtyard Albuquerque, responded to this review

I wanted to say thank you for your loyalty over the last few years to not just Marriott, but our Hotel. Also, for taking the time to post comments about the hotel. With the new Marriott Bistro / Starbucks standard, I can understand that the old standard of free lobby coffee and buffet breakfast was a big part of that... More

Senior Contributor
37 reviews 37 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 4, 2014

The location was prefect for my wife and me, as we were finishing our road trip. The room was nice, but a little cramped and it would have been nice to have some of the same amenities that we often find at other Marriott locations (such as coffee and hot water [for tea] in the lobby). Other than a few... More

Was this review helpful? Yes
Justin T, General Manager at Courtyard Albuquerque, responded to this review

Thank you very much for staying with us and for leaving comments on your experience here. Your feedback is vital to our success. So glad to hear that you were pleased with your stay, We look forward to another visit in the future. Sincerely, Justin Telford General Manager More

Phoenix, Arizona, United States
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 8, 2013

This Courtyard has an excellent lobby for working or grabbing a bite to eat. It's "Bistro" is perfect for a quick Starbucks and yogurt in the morning and a salad a night. Great internet connection and all the amenities you want in a Marriott. Customer Service was excellent. Gym was lacking - treadmill belt slipped etc. but nice to work... More

Was this review helpful? Yes 2
Justin T, General Manager at Courtyard Albuquerque, responded to this review

Thank you for taking the time to post comments about your experience, we truly rely on feedback from our guests to ensure a improved and more positive stay. I am very happy that you have found the new BISTRO and renovated Lobby to be perfect and excellent. Additionally that the Customer Service was excellent, its the team that makes the... More

Las Cruces, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 21, 2013

I choose this hotel because my husband and I attended a bowling tournament in Bernalillo, NM, and we had a nice experience at this Courtyard on our way back from Colorado Springs, Co in May of 2013. We also lived in Rio Rancho, NM so we felt pretty confident staying there. The lobby was clean and inviting, so first impressions... More

Was this review helpful? Yes 1

Been to Courtyard Albuquerque? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Albuquerque

Also Known As:
Courtyard Albuquerque Hotel Albuquerque
Courtyard Albuquerque Hotel
Albuquerque Marriott
Albuquerque Courtyard
Address: 5151 Journal Center Boulevard, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#41 Family Hotel in Albuquerque
#48 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Albuquerque 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Priceline, Marriott, Tingo, HotelsClick, Otel, Hotels.com, Venere and Agoda so you can book your Courtyard Albuquerque reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Courtyard Albuquerque, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.