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Fairfield Inn Albuquerque University Area

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1760 Menaul Road NE, Albuquerque, NM 87102
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Fairfield Inn Albuquerque University Area
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169 Reviews from our TripAdvisor Community

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    61
    47
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    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Laurel, MD
Top Contributor
57 reviews 57 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband had a conference so I tagged along. We were placed at this hotel which seemed a little sketchy as you drive up to it because of the construction on the street in front of it. Check in went smoothly. The young lady at the front desk Melanie (I think) was very friendly and got us into our room... More 

Was this review helpful? Yes
Justin T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

Hello DMS1908, Thanks for the thorough feedback reported about your experience and suggestions. We are always looking to improve, based on comments directly from guests. Overall it seems that you enjoyed it, other than the beds. I apologize they did not meet your expectations, but am happy to report that is an item we are working on approval to replace... More 

Chula Vista, California
Top Contributor
152 reviews 152 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here without knowing the area, or the hotel. This hotel was right in the heart of the highway interchange area. It wasn't hard to get to, but a little challenging during rush hour traffic. The hotel is quite large, indoor swimming pool and small gym. I asked for a quiet room (since we we're next to the freeway (I40/I25))... More 

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Justin T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

Good Afternoon ldo96, Thanks for letting us know of the issue with the phone, we and I appreciate it when we hear direct feedback and apologize that a manager had yet to get back to you. We have discussed the phone issue with our Team and am confident that this will no longer be a issue. If there is anything... More 

Anderson, South Carolina
Top Contributor
241 reviews 241 reviews
30 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While traveling to the Grand Canyon we had a vehicle breakdown that was going to take several days to repair. I called the Marriott toll free number and selected this property for our emergency stay over. The front desk staff was very nice and accommodating and offered several restaurant recommendations. The property is clean and convent to I-40 and I-25.

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Morongo Valley, California
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

New Management staff bent over backwards for us. We are seniors and asked for a room near the elevator and got it. Room was nice although this is an older property. A little hard to find as there were road repairs on the way so GPS got confused. The window did not open "for safety"and I love fresh air but... More 

Was this review helpful? Yes
Justin T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

Hello, Thanks for your recent stay and for the comments about your experience. We aplogize for the window not opening. When yuo stay here again, request a room on the East Side, where those do open :) . We look forward to serving you again. Sincerely, Justin T. More 

Canyon
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We took a last minute family trip to Albuquerque and thought we could find a room when we got there since we weren't familiar with hotels in the area. We wanted to see the rooms before we committed. We had a hard time finding rooms available. All the hotels we called were booked!! This hotel would not be my first... More 

Was this review helpful? Yes 2
Justin T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

Good Morning, Thanks for your recent feedback about your stay with us. We apologize about the pool experience, we will discuss with our staff and take steps to help ensure a more family friendly experience in the future. Thanks again, Justin T More 

Denver, Colorado
Top Contributor
75 reviews 75 reviews
24 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were just here for a quick overnight and found the rooms large and well appointed, esp. for the low rate we were paying. The hotel is older but has been updated. The kids loved the large pool and the breakfast buffet was basic but adequate. Please note that the hotel allows pets (we have a son who is highly... More 

Was this review helpful? Yes 1
Justin T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

We are happy to hear that overall you were pleased. Occasionally, we have people bring in pets that dont make us aware, so having a gorund floor mandate isnt always 100%, but the ones we are aware of , we do keep on first floor. The pool is a BIG hit, so good to also hear your kids loved it.... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

While this hotel seems a little dated you can tell they take care of it. Rooms were clean and comfortable. Tyler at the front desk was efficient and friendly. Everything my family wanted to do in Albuquerque seemed to be within a few miles of the hotel in every direction so very conveniently located for us. Highly recommend.

Was this review helpful? Yes 1
Justin T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

Thank you for providing your feedback here. We are vey happy to hear that you were well taken care of by Tyler and other staff. We look forward to seeing you again when needed in Albuquerque. More 

Oneonta, New York
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 17, 2015

Good basic hotel tucked practically under the intersection of I-25 and I-40. Quiet (despite location), clean and comfortable room and bed. Check in was slow because there were a number of us and the phone kept ringing, and there was only one person on duty. He handled it all very well, but he needed help. Heater in room was very... More 

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Justin T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

We appreicate you staying with us and for your comments. Overall are pleased you enjoyed it and we will certainly look at the AC in your room and others to ensure they are operating properly. Please let us know if we can ever be of assistance in the future. More 

Vienna
Top Contributor
122 reviews 122 reviews
65 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 11, 2015

From pur point of view a rather unpretentious place.But the room was bis enaugh for us and our 4 suitcases, clean, as is the small bathroom as well, wifi, but no in room safe deposit box, in room coffeemaker, no helpful staff (luggage!), but very friendly and helpful the reception. Beds comfortable. Breakfast with an sufficient variety of good food

Was this review helpful? Yes
Mariam T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

Thank you for commenting yon your experience here in Albuquerque. We are happy to hear that the room was comfortable enough and reception was helpful, as they should be. We are always committed to improvement, so if there is anything specific we can work on, please let us know. Sincerely. Justin T. More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2015

Was driving from our winter stay in Arizona and stopped in New Mexico for a night rest. We found this Fairfield Inn just off the I40 which was surrounded by many restaurants. The hotel was boutique style and seemed fairly new and very clean. The staff were very friendly however did not offer free breakfast. Would highly recommend this hotel... More 

Was this review helpful? Yes 1
Justin T, General Manager at Fairfield Inn Albuquerque University Area, responded to this review

Thank your for taking time to comment on your experience with us. We are very happy to hear that overall it was great and would recommend it. We do always have a free hot breakfast.. Was that reported by staff ? We look forward to seeing you again. Justin T. General Manager More 

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