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Baymont Inn and Suites Albuquerque Downtown

2.0 of 5
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411 McKnight Ave NW, Albuquerque, NM 87102 (Formerly Quality Inn & Suites Downtown)
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Baymont Inn and Suites Albuquerque Downtown
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Ranked #58 of 146 Hotels in Albuquerque
A recent review
4 of 5 stars Reviewed March 15, 2015
Phyllis S Urbandale
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277 reviews from our community

Traveler rating
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    65
    31
    20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Baymont Inn and Suites Albuquerque Downtown
See the most recent reviews
Urbandale
2 reviews
4 of 5 stars Reviewed March 15, 2015

Most of the environment was good. The carpet had stains that should have been spot cleaned when the last occupant left the room. There was a space where the refrig and microwave had been(?) Other than that it was a nice room for the money.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Debra H, General Manager at Baymont Inn and Suites Albuquerque Downtown, responded to this review

Dear Phyllis S, Thank you for taking the time to review our hotel. I apologize for any inconvenience. I have taken you concern to our housekeeping department. We appreciate your feedback. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Sincerely, Debra Hyvarinen General Manager More 

Fort Erie, Ontario
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2015

On our way to Phoenix in February, we stayed at this hotel at a very reasonable cost. So on our way home in March, we returned to this location and were greeted by the same two individuals who greeted us in February.....and they remembered us. We were on the third floor, but there was an elevator to move our luggage... More 

Was this review helpful? Yes
Debra H, General Manager at Baymont Inn and Suites Albuquerque Downtown, responded to this review

Dear radar643, Thank you very much for taking the time to review our hotel! I am pleased to hear that our staff provided you with such great service. Rest assured we will continue to provide our guests with great service and value you have come to expect from us. We hope to see you again very soon! Sincerely, Debra Hyvarinen... More 

Bismarck, North Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 6, 2015

This property has been a consistent place for us when traveling from North to South since for several years now. We enjoy the proximity to Old Town and the Interstate.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Debra H, General Manager at Baymont Inn and Suites Albuquerque Downtown, responded to this review

Dear BobR1718, Thank you for taking the time to review our hotel. We are pleased that we can make you stay comfortable. We are looking to your next visit to Albuquerque. Sincerely, Debra Hyvarinen General Manager More 

florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2015

My room was spacious, clean and exceeded my expectations. The staff was friendly and smart. The hotel was very clean and breakfast was great!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Debra H, General Manager at Baymont Inn and Suites Albuquerque Downtown, responded to this review

Dear funforever066, Thank you very much for taking the time to review our hotel! I am pleased to hear that our staff provided you with such great service. Rest assured we will continue to provide our guests with great service and value you have come to expect from us. We hope to see you again very soon! Sincerely, Debra Hyvarinen... More 

Colorado Springs, Colorado, United States
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 4, 2015

We were on our way to Phoenix, and we needed a place to stay for one night - nothing fancy, just a good night's sleep. The room was pleasantly appointed and effective. The bed was a bit stiff, but at home we have a Sleep Number bed, so it is not fair to compare with our normal bed. The breakfast... More 

Was this review helpful? Yes 1
Debra H, General Manager at Baymont Inn and Suites Albuquerque Downtown, responded to this review

Dear Colorado JAK, Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again. Sincerely, Debra Hyvarinen General Manager More 

Dulce
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 26, 2015

The beds were hard. The traffic is loud. It's right off the interstate so we heard police sirens, racing cars, and loud trucks. The location is hard to get too. The room was clean but it's located in a rough area. I don't recommend it. We were scheduled for two nights. Left after the one night. Won't stay there again.

Was this review helpful? Yes
Debra H, General Manager at Baymont Inn and Suites Albuquerque Downtown, responded to this review

Dear dadirtyrabbit, Thank you for taking the time to review our hotel. We appreciate your feedback. I truly apologize for any inconvenience you experienced. We did just recently replace all our mattresses. Again thank you for you feedback. Sincerely, Debra Hyvarinen General Manager More 

Kingman, Arizona, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

We needed a decent place to stay for one night while in ABQ. For $50 we got a decent, clean, comfortable room. Right off 1-40 for easy access (but very little traffic noise which was nice). The breakfast buffet was better than most - hot scrambled eggs & sausage along with the usual waffles & cereal. They were a little... More 

Was this review helpful? Yes 1
Debra H, General Manager at Baymont Inn and Suites Albuquerque Downtown, responded to this review

Dear Beth W, Thank you for taking the time to review our hotel. We are so pleased to hear that you enjoyed your stay and that you enjoyed our breakfast. Sincerely, Debra Hyvarinen General Manager More 

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