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Holiday Inn Express Albuquerque (I-40 Eubank)

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10330 Hotel Ave NE, Albuquerque, NM 87123
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Holiday Inn Express Albuquerque (I-40 Eubank)
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Holiday Inn Express Albuquerque (I-40 Eubank)
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154 reviews from our community

Traveler rating
    41
    48
    26
    22
    17
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62
47
9
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A clean room but you can hear every word of your neighbors conversation. Our room had comfortable beds and pillows. There was adequate parking, even for a full size truck. I am a light sleeper so noise is an issue for me but besides that a nice hotel.

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Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked a room for three nights to enjoy the city and take the annual bus tour to the Trinity site, sponsored by the National Museum of Nuclear Science. This hotel is convenient to the museum and to many shopping and dining establishments. It is also significantly quieter than other places we have stayed in ABQ. It was very clean... More 

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California Mountains
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our first stop on our trip across country, we are happy to be able to have our small dog with us. The front desk staff was very nice and even gave us some treats for our pooch. The room was clean and breakfast was the usual fare. There is a small grassy area for pets WITH bags available, so it... More 

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Holliday, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

Only complaint is I like interior style room setup instead of outside access but that's a preference not a flaw. Staff was great even though a large group of military kids fresh out of boot camp from Cali. were extremely rude. Staff handled it like champs. Had a place to do our laundry due to our teething baby. Also had... More 

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Dubuque, Iowa
Top Contributor
183 reviews 183 reviews
19 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed March 18, 2015

Since this is a Holiday Inn property, I would expect work to be done on this motel in the near future. I was driving alone so my expectations did not need to be high. I got a good night's rest and left early. Stopping early might have given me more choice, but this was not bad.

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Oxford, Nebraska
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 17, 2015

This is a very old motel, and really needs some refurbishing. It seemed fairly clean. Everything in the room and exterior are old and worn, looking. The bathroom only has a toilet and a shower, but there was not room to hardly turn around, let alone dry off. The air/heating unit was noisy. It has outside entries and is noisy... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear roaminhusker, Thank you for your recent stay with us and reviewing our property. It is nice to know that you noticed the cleanliness of the property. However, please accept my sincerest apologies for the air conditioning issue you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize... More 

Berkshire, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2015

We stayed one night. Hotel was average for Holiday Inn Express. Staff was very, very friendly. Breakfast was a little soggy/chewy but edible and buffet was well tended by staff. Hotel has indoor pool and hot tub. Our room was right off the indoor pool area but we were informed door was sealed and we had to exit our room... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear Jamie4278, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly staff and bathroom amenities. Your comments about the quality of breakfast will be forwarded to the hotel management. We are confident that... More 

Springer, New Mexico
Top Contributor
127 reviews 127 reviews
42 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed March 13, 2015

This is an older property that has been converted to a HIE. We were in room 250, right up over the front desk. Two queen beds which were very comfortable. Shower was excellent, cooler was quiet. TV did exactly the channels advertised. Breakfast was as well done as any we have had in a HIE. Only issue we had was... More 

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Dallas, Texas
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 18, 2015

We should have been suspicious when all of the rooms opened to the parking lot instead of to an interior hall. Not normal for Holiday Inn Express and Suites. We were greeted by a very nice desk clerk. But, that’s where the niceties stopped. We were in a room with two queen beds. There was a “work” desk with an... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear John B, Thank you for staying with us and providing us with your valuable feedback. It is wonderful to know you appreciate the our front desk staff. We are sorry to hear that we failed to meet your expectations with the room condition. We appreciate the candid feedback we receive and welcome any opportunity to improve. While we understand... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 14, 2015

I do not know what chain hotel this started out as but it should not be under the Holiday Inn Express brand. The rooms are small, the wallpaper is coming off the walls, the noise from the pool is distracting, and all is outdated......the list of negatives is long. The only good thing is it is right off I-40, but... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear Dick S, Thank you for writing a review about your recent stay with us. We appreciate that you find our location to be convenient. On the other hand, we’re sorry we fell below your expectation regarding the room layout and noise issues. We will look into these concerns. We assure you that the feedback of our hotel will be... More 

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