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Quality Inn and Suites of Albuquerque

1.5 of 5
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6100 West Iliff Road, Albuquerque, NM 87121
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Quality Inn and Suites of Albuquerque
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Ranked #45 of 148 Hotels in Albuquerque
A recent review
4 of 5 stars reviewed 6 days ago
sunflower4me Las Cruces, New Mexico
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Cruces, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Upon arrival at this hotel I used the ladies room in the lobby and noticed a bug crawling on the floor. I was hoping I had not made a mistake by booking this hotel but I was relieved to find my room to be very clean and fresh-smelling. During my stay I noticed many dead bugs in the lobby area.... More 

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Muskogee, Oklahoma
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we travel we try to stay at quality Inn or a comfort Inn. So we booked this hotel based on price and location. When we checked in it was quick and painless, like other comments was not told about the door keys but did figure it out. The only real problem we had was there were no towels in... More 

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Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, Thank you for choosing to stay with us on your recent trip through Albuquerque. We appreciate your feedback. We are glad you enjoyed your stay with us. Thank you for your comments. We apologize for any inconveniences during your stay with us, we are sorry about your experience with housekeeping and are glad to hear the issue was... More 

Altus, Oklahoma
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Quality Inn is just off interstate 40 West Side of Albuquerque. There are plenty of places to shop and dine around this beautiful (looks like it was remodeled) Inn. Plenty of parking, quite, pretty, and peaceful for resting. The rooms are large and beds are great for sleeping. The Staff is very nice and helpful. The Breakfast (free) has... More 

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Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, Thank you for staying at the Quality Inn and Suites. We appreciate your review. We are very pleased to hear you had a wonderful stay with us. You are absolutely correct, we have recently renovated! Thank you so much for all the nice comments regarding our staff, guestrooms, breakfast and location. We definitely look forward to seeing you... More 

Phoenix, Arizona
2 reviews
2 of 5 stars Reviewed 5 weeks ago

what a hassle!! On the road to Phoenix and wanted to stop in ABQ for the nite. Had stayed at this Quality before. Called from 100 miles out and was put on hold forever. Tried to call 3 additional times with no answer! Had to call the 800# to get a reservation. Asked at the desk when we arrived and... More 

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Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, Thank you for staying with us on your recent trip through Albuquerque. We appreciate your review. Allow me to apologize on behalf of the entire staff for your experience with reservations and your intitial encounter with our front desk agent. As you mentioned staying with us in the past, you may have noticed all of the updated changes... More 

Louisville, Kentucky
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 30, 2015

We stayed here on Monday, 5/25/15. Lady at the front desk (did not get her name) was super efficient and fast. Gave us a great room for excellent price. Clean and had all the amenities. Had a great breakfast the following morning.

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Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, Thank you for staying at the Quality Inn and Suites. We appreciate your time and review. We are glad to hear you had a wonderful stay with us. Thank you for the compliments for our great staff! We are pleased you enjoyed the clean room with all the amenities and our breakfast spread. We hope to see you... More 

Peterborough, Ontario
Level Contributor
58 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 16, 2015

Not impressed at first, since we had a very snooty girl check us in. Never greeted us, never smiled, and never told us about breakfast. After unpacking for a 2 night stay we realized that the TV didn't work, and the fridge was not working! We called the front desk, and they told us maintenance would be right up. After... More 

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Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, Thank you for staying at the Quality Inn and Suites. We appreciate your feedback. Allow me to aplogize for your initial experience with our front desk staff and the maintenance issues in the guestroom. I am pleased to hear we were able to move you to another room to your liking. Thank you for recognizing the effort of... More 

Oklahoma City
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 13, 2015

We have stayed at Quality Inn's before, but not all are the same in quality.. This one however was very nice. It's was very clean, and the staff very helpful with directions to a great place to eat. We loved everthing about this particular site, of Quality Inn.

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Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, Thank you for staying at the Quality Inn and Suites. We are happy to hear that you enjoyed your stay. Thank you for the comments regarding our guestrooms and wonderful staff. We have quite a few nice restaurants in the area, we are always glad to help. We hope to see you again on your next trip to... More 

Farmington, New Mexico
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 11, 2015

Usually we stay over by the airport area on Yale, but since we were going to the aquarium and places near this hotel. I chose this one. The area is good surrounded by other hotels and its not a busy road cause its on a dead end. The rooms were nice however was a little disappointed there was not a... More 

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Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, We are so happy you chose to stay with us on your recent visit to Albuquerque. We are pleased you enjoyed your stay and were happy with the location of the hotel. Glad to hear you liked our breakfast spread. We do have rooms with microwaves and refrigerators based upon availability. We will definitely look into the water... More 

Pensacola, Florida
Level Contributor
158 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed April 16, 2015

We had a pleasant stay at this Quality Inn. We didn't any problems at all. The room was clean and the staff was friendly. The beds were very comfortable. We had a restful nights sleep and nice hot showers. We will stay here again if in the area. We didn't eat breakfast here so I can't comment.

Was this review helpful? Yes
Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, Thank you for staying at the Quality Inn and Suites. We appreciate your feedback. We are glad you enjoyed your stay with us. Thank you for your comments about our guestrooms and staff. We are glad you had a restful night before you set out on your travels. We wish you were able to stay and enjoy the... More 

Carroll, Iowa
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

My husband and I stayed here recently on a long trip around the southwest. We originally chose this hotel due to its outside room entrances and western location in the city, and found one of the best hotels we've visited in a while. We arrived mid-afternoon on March 21, 2015, and met the nicest, most professional front desk clerk. She... More 

Was this review helpful? Yes
Pina D, General Manager at Quality Inn and Suites of Albuquerque, responded to this review

Dear Guest, Thank you for making us a part of your southwestern adventure. We appreciate your review. We are glad you chose our location to stay at and are pleased that we were able to meet all of your needs. It is always a pleasure to hear that we are one of the best hotels you visited. Our staff makes... More 

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