The internet did not work at all for two days then worked very poorly for another 3 days. Manager could not be reached to discuss compensation. Wind whistling through the windows was so loud it was hard to sleep. In contrast, a colleague staying at the Hyatt was given a half price room for the week because they could not... More

On a trip home from Santa Fe, NM, my plane was sent back to Albuquerque because of smoke in the engine. The airline put us up in the Doubletree. Three hundred people filed into the hotel looking for rooms. The staff handled this task seamlessly and efficiently. The room itself was excellent. The hotel provided free shuttle service to the... More

Stayed 4 nights there in May 2012 as part of a conference at the Convention Center. Convenient location. Some food a few blocks away, but pretty quiet for a somewhat urban environment. Hyatt across the street offers more hotel food amenities (such as a smoothie place). This is an older hotel that has been updated in some areas. Very nice... More

I just wanted to stay here for one night as I was leaving for the airport this next morning. Check-in was a breeze and my room was fine. I had planned on getting breakfast in the morning (free with my HHonors status), but was not able to because there was a conference going on downstairs of young people. Instead of... More

I found this hotel to be a perfect place for me during my business trip. It is located the right distance from the arena I needed to visit as well as walking distance to many nice eateries. The staff was attentive and informative. Rooms were exceptionally clean and I had no trouble sleeping on the comfortable mattress.

Very much agree with other positive reviewers. Accomodations are better than very good, and service and overall staff attitude is excellent. Sleep quality is excellent. Location is convenient for wherever you need to go.

I had a big event to manage in Albuquerque, flying in on a Thursday and leaving on a Sunday. That first night, I heard everything. EVERYTHING. From the guests bathroom activity upstairs, to the quiet conversation in the room next door, to the two banks of elevators, all sounds were amplified. I am a sound sleeper, but I took two... More

Staff was extremely tentive and right on during my stay here. The bed was comfortable and the pillows were perfect. I was given a corner room which had a nice floor plan, not the usual come in here is the bathroom and the bed area ahead. The property is only 3 blocks from a slew of restaurants and eateries. The... More

On the way from Santa Fe to Tulsa my family and I stayed at this hotel for one night. After spending a few days in Santa Fe, Downtown Albuquerque felt much more like the rest of the major American cities - nothing special. However, since we completed most of our sightseeing by then, we were just interested in a good... More