service was aweful, they offer a "Fall Givaway" that bogus & un redeemable at you checkout. i'll never stay here again! more

We bid for a room in Albuquerque at priceline.com and won at $50.00. Upon arrival I asked about the restaurant and the desk clerk said that both the bar and the restaurant were open. When we went down to eat, the restaurant was closed and looked like it had been all day, so we ate at the bar. No other... more

The published rate for the period of time we were staying was about $90/night. I was able to get a Priceline deal for about 1/2 that price. Our flight was delayed and we arrived well past midnight, at about 1 a.m. When I attempted to check-in, the front desk attendant said that our reservation did not exist. I looked up... more

We had a dreadful experience at the Doubletree Albuquerque. When I reported the problem to Hilton Honors, I was promised a written letter of apology. After a week and a half, I'm still waiting...... I won't hold my breath. As mentioned in a previous reviews on other sites including this one, be aware that the place "stiffs" you $10 a... more

i stayed here with my family for the balloon festival. courteous staff and good service! they even give you a cookie when you check which were yummy. it was a little bit of a drive going to the festival but a nice place to come back to after a long day out. i would stay here again. more

This is a hotel that has amazing staff only the hotel is older and is in need of some updating. Pro's -Close to convention center -Friendly great staff -Updated lobby -I slept great -Room service is fast -Front desk staff provided free bottled water Con's -I could hear everything from my neighbor's room -Big crack under the door allows noise... more

My husband and I recently returned from a trip to Albuquerque, New Mexico in which we attended a wedding. We have stayed at plenty of hotels during our lifetime and never experienced having several of our items stolen as we were at the wedding. Someone from the hotel stole 2 ipod shuffles, a 8inch portable dvd player, a jewelry case,... more

I made a reservation in August for an October Conference, then reconfirmed in September. When I showed up, I was informed that the hotel was overbooked and that they would "walk" me over to a hotel that was quite far away. But they, said that they would provide transportation for me from the other hotel to my conference meeting the... more

Standard nice hotel. Rooms were updated, everything worked as designed. What brought this up from a 4 start to a 5 star was the staff and the internet access. The staff are super-friendly folks who are knowledgable about the town and willing to go the extra mile for you, and the internet access is still free. If I'm ever in... more