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Hampton Inn University Midtown Albuquerque

2.5 of 5 2300 Carlisle N.E., Albuquerque, NM 87110
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Certificate of Excellence 2014
Hampton Inn University Midtown Albuquerque
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Hampton Inn University Midtown Albuquerque
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311 reviews from our community

Traveler rating
    181
    80
    36
    10
    4
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87
72
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn University Midtown Albuquerque
See the most recent reviews
Utah
1 review
4 of 5 stars Reviewed 4 weeks ago

I travel to ABQ frequently. I have tried many idfferrent hotels but none compare to the service I recieve when Anthony is manning the front desk. He is helpful, kind, and goes out of his way to ensure my stay is trouble free. He has even baked extra cookies when I have asked him to. Anthony cares about his customers... More

Was this review helpful? Yes
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Thank you Seth, we all agree with you, Anthony is a jewel , Anthony is such a great employee he treats all his fellow works and guests like family. He is very respected by all the staff and is a joy to work with. The front desk staff follows his lead. We are posting your comments on our Tripadvisor board... More

Mesa, Arizona
Top Contributor
85 reviews 85 reviews
58 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice Hampton Inn, located right off the I-40 freeway at Carlisle. The room was comfortable and well equipped and the staff was friendly and helpful. The only problem I had with this property was figuring out how to leave. You enter the parking lot on a one-way street but there is no signage on how to... More

Was this review helpful? Yes
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good morning, you are our 300 reviewer, we where waiting for this review and thank you, flyboy1946, from Mesa, Arizona. You made our day, week and month with such a great 5 Star review of our hotel, and yes it is a bit tricky to get to. Thank you for the kind words regarding our staff, we all work hard... More

Carlsbad, NM, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

I highly recommend this Hampton. Truly friendly and engaging staff. Clean and modern room. Quiet night's sleep. Very good quality breakfasts. Afternoon lemonade was a nice touch. Can be a bit tricky getting to hotel off the interstate. First time to stay and I missed the turn in. But once you are there your stay will be enjoyable.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good morning, and Thank you, Dan B, from Carlsbad, New Mexico, home of Carlsbad Caverns. Hilton continues to improve the breakfast items for our guests, they set the bar very high for all Hilton Brand Hotels, our staff is friendly because they are friendly always happy to help our guests, and lemonade and cookies is a nice feature that our... More

Las Vegas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 17, 2014

We stayed at this hotel while on a college campus visit. We were pleasantly surprised by the nice rooms. Staff was pleasant and the breakfast offered was good. We were right next to the elevator but happily we didn't hear any noise from the hallway. We did hear a little noise from the freeway, I would suggest a room on... More

Was this review helpful? Yes 1
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good morning, Kari J, from Las Vegas, we are close to the University of New Mexico and also the North Campus of New Mexico State University. Our name sake say's it all Hampton inn University Midtown, close to all you would want. Our Executive Housekeeper Darlene inspect each and every room to make sure the quality for our guest is... More

1 review
5 of 5 stars Reviewed October 14, 2014

I always book our business travelers at this hotel not only for location, but primarily because we know they are getting a Clean Room and most importantly a CLEAN BED ! We appreciate the fact they wash and replace the duvets after every guest. The staff is friendly and the building is safe & secure. There is also the best... More

Was this review helpful? Yes
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good day, Leslie B. what a great review for us on Tripadvisor, with so many hotels in our city, you make our day, our staff takes pride in doing the very best to keep the hotel clean, and have guests such as you being loyal guests. We are close to several restaurants. Our Executive Housekeeper, Darlene is a professional she... More

Prescott AZ
Contributor
18 reviews 18 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 13, 2014

This hotel is very good to excellent, but may be hard to get to without GPS (tricky entrance and exit). Had two days of meetings at the University of New Mexico SOM and this was an excellent location for them and restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good Day, Happy Jack, Thank you, for the nice review, and our hotel name says it all, Hampton Inn University Midtown, we are very close to UNM, we are also member of the Lobo Club and very proud ones at that. The entrance is a bit tricky but once you are here, you see how close we are to everything,... More

Memphis, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014

Beware of the Hampton duvets on their beds. They are heavy and hot. If you take it off, there is only a sheet remaining which is too light. The duvet might be all the popular style, but is not suitable as a bed covering.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good day, Elvin C, not good news Hilton is upgrading it's bed package for Hampton's, you bring up a good point, the duvets are nice, but I understand they can get to hot, we hope you enjoyed our hot breakfast buffet and our other amenities. We take every read them and act on all of them we are here to... More

USA
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 9, 2014

Call and get directions off the interstate, if you miss the narrow driveway, you have to go around several streets to get back. Only negative was the poor water jets on the hot tub and the cheap towels that were used for the pool & hot tub.

Review collected in partnership with Hampton

Was this review helpful? Yes 4
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good morning, FranChinoHillsCA, we agree it is a bit tricky to get in, have notified the proper department about the water jets, and let housekeeping know about the towels. We value all reviews and we work at it every day. Thank you for your review. Your Host Joe M Gallegos Director of Sales Email; joe.gallegos@hilton.com More

Sinking Spring
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2014

Used this Hotel during the Balloon Fiesta and found it to be convent to the fiesta shuttle service and other areas in the city in a safe and central area. Hotel staff was pleasant and helpful and willing to assist in locating local attractions and eateries. The hotel is clean and attractive inside and out. The room is well appointed... More

Review collected in partnership with Hampton

Was this review helpful? Yes 3
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good day, Gerald J, you made our day with your 5 Star review, as a Hilton Brand hotel we meet all standards and do are very best to exceed them. Our staff works very hard to do so. Our staff knows are city very well and we do our best to update everyone on any new events, Thank you again... More

Silver Spring, Maryland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 5, 2014

Typical Hampton Inn. We stay at Hampton Inns frequently. When I booked on the web site there was no charge for a "Hospitality sur charge." When I checked out of the hotel it was added to the bill. Fortunately we had the original confirmation print out. When I refused to pay they deducted it but claimed it was a "hospitality... More

Was this review helpful? Yes 3
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review

Good day, Burt L, we don't want our guests to think we have hidden charges, no one likes that and I don't either. On our Hampton Web site we have to do a better job to let our guest know ahead of time it is on the site however it needs to stand out better than what it is, I... More

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Additional Information about Hampton Inn University Midtown Albuquerque

Address: 2300 Carlisle N.E., Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn University Midtown Albuquerque 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn Albuquerque - University / Midtown Hotel Albuquerque
Albuquerque Hampton Inn

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