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Hyatt Place Uptown

3.0 of 5
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6901 Arvada North East, Albuquerque, NM 87110
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Hyatt Place Uptown
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Ranked #62 of 146 Hotels in Albuquerque
A recent review
4 of 5 stars reviewed 3 days ago
jameleer
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200 reviews from our community

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    28
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    15
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53
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

Clean, neat and a great Uptown location. You can walk to several very nice restaurants and upscale retail stores from here. The breakfast buffet has a nice variety of options. The room had a nice sitting area for watching TV and visiting with friends and family.

Review collected in partnership with Hyatt Hotels

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you and look forward to seeing you again soon. Shehnaz Mehta General Manager More 

Mesa, AZ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We highly recommend the Hyatt Place ABQ/Uptown. We had a King mini-suite on the 1st floor and we loved the way it was set up. The room was exceptionally clean, and the bed was very comfortable. The room was divided, with the sleeping area separated from the sitting area by a sort of half wall. The sitting area had a... More 

Review collected in partnership with Hyatt Hotels

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As a mother of two rowdy boys I often feel that we simply to not belong, feel comfortable at or welcomed at many hotel chains. My children and by extension my family is not impressed with opulent decor, stuffy quiet environments and impersonal staff. Not only is Hyatt place somewhere we would choose as the more comfortable, accessible option for... More 

Review collected in partnership with Hyatt Hotels

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Amarillo, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Our family enjoyed a 2 night stay here. The room was very nice and clean. Loved that there was a separate sitting area and a mini fridge. The location is incredible! Great shopping and restaurants within walking distance. This will be our "go to" hotel when staying in Albuquerque.

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your great comments. We appreciate it and look forward to seeing you again soon. Shehnaz Mehta General Manager More 

Denver, Colorado, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very nice hotel, conveniently located within walking distance of shops and restaurants. The room was spacious and very clean. The bed was very comfortable. Great staff, friendly and helpful. They gave us some great dinner recommendations. The free wireless internet services worked well and I always appreciate free wi-fi.

Review collected in partnership with Hyatt Hotels

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your comments and look forward to seeing you again soon. Shehnaz Mehta General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

This was a great hotel. I brought my dog with me for his very first road trip. The staff was excellent and I felt very comfortable and at home. The dog friendly atmosphere was wonderful which really was a stand out customer service for me!

Review collected in partnership with Hyatt Hotels

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your positive comments. We strive to exceed guest expectations and appreciate the feedback. Shehnaz Mehta General Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Third (and last) attempt to stay at this property hoping for a pleasant stay. This stay was worse than the first two, which were bad enough experiences. Every time there has been a hassle checking in, lost reservations, etc. and always trying to charge us more for a higher floor - this at a building that is a whopping 6... More 

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

I am truly sorry for the customer service, or lack of, that you experienced at our Hotel. It is our intention to go above and beyond our guest's expectations and I am truly sorry that we failed in this instance. I will definitely check into this issue and ensure that it does not happen again. Please give us another opportunity... More 

Woodbridge, Connecticut
Top Contributor
129 reviews 129 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 8, 2015

I just stayed at this property this past week. The rooms were ok, nothing great. The bed was very, very, soft. Too soft to be comfortable. The bathroom was adequate, but, the exhaust fan was falling out of the ceiling. The front desk staff was nice, but, not overly knowledgeable. The included breakfast was very nice.

Was this review helpful? Yes 1
shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you. Shehnaz Mehta More 

Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

Wonderful and friendly welcome from the front desk after a long and very delayed trip from the east coast. Large well appointed suites. Immaculate housekeeping. Nice breakfast each day and the front desk team were always ready to make something at the bar day or night. Great location, right across the street from a very lovely and high end shopping... More 

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your kind comments and we look forward to seeing you again soon. Shehnaz Mehta Area General Manager More 

Anchorage, Alaska
Top Contributor
102 reviews 102 reviews
57 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed January 30, 2015

We've stayed at this hotel a number of times but our last stay was anything but relaxing. The hotel had a problem with the fire alarm, which went off a dozen times between when we checked in and 9:30 p.m. If you've ever experienced this kind of alarm it is very piercing. I made two trips to the front desk... More 

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your comments and I sincerely apologize for the inconvenience you experienced. What you may not know is that I did come back at around 9.45 pm and was at the Hotel for most of the night ensuring that the Alarm was fixed. I understand that you were inconvenienced and I would appreciate you giving us another opportunity... More 

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