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All 146 Albuquerque hotels

Hyatt Place Uptown

3.0 of 5 Hotel   |   6901 Arvada North East, Albuquerque, NM 87110 (Uptown)
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Hyatt Place Uptown
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73%
Ranked #65 of 146 hotels in Albuquerque
A recent review
5 of 5 stars reviewed 1 week ago
John M Huntington Bay, New York
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174 people have reviewed this hotel

Traveler rating
    60
    68
    24
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    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Huntington Bay, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I was at this Hyatt Place for 6 nights. What I like about Hyatt is that you get consistency, and this location lived up to all the expectations. Although there were tourists there, most of the rooms stays should be from business travelers. There is free wifi for hyatt members which is a plus and if you are there for... More

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you and look forward to seeing you again and again and again. Sincerely Shehnaz Mehta General Manager More

New Braunfels, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice customer service. Very clean and great housekeeping staff. Plenty of towels provided without having to ask over and over! However, the city of Albuquerque, overall, has a car break-in problem. We stayed for three nights and our car was broken into right in the hotel parking lot. Many others had the same problem at other hotels too. This... More

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

I am sorry to hear about your car break in. Did you report this to our Hotel staff? This is the first time I am hearing about this. I am extremely sorry that this happened and we do have security every night in our parking lot. Please give us another opportunity to serve you. Thank you General Manager More

Denton, Texas
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I went to NM and stayed in this hotel for 3 nights for a family reunion. The rooms are great. Comfy, spacious rooms. The breakfast was pretty good too. HOWEVER, the customer service was terrible. They were rude, gave my in-laws a flooded room, and cut me off when I tried to ask a question. The elevators need to be... More

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

I ma truly sorry for the lack of customer service you experienced. Please understand that this was the exception rather than the rule and we will take your comments seriously and ensure we use them to better train our staff. Thank you Shehnaz Mehta More

Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My overall experience was excellent but have to say I was disappointed by the inability to get more than one key for the room as their key machine was malfunctioning. The air-conditioning was also out in the lobby although the room air was excellent. We had trouble with the iron in our room not functioning and blowing the fuse several... More

Was this review helpful? Yes 1
shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your kind comments. Sorry about the key situation--we received our new Key computer and have replaced the A/C unit in the lobby. We hope you will give us another opportunity to serve you. Thank you Shehnaz Mehta General Manager More

Las Cruces, New Mexico
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Some hiccups checking in and checking out but great experience overall. Clean room, one of lights didn't work, but the AC did which is most important! The location is great, walking distance from the nice outdoor shopping with good selection of restaurants. Wifi was fast and housekeeping was thorough and nice. Will stay again if I'm in the area.

Was this review helpful? Yes
shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you. We look forward to seeing you again. Shehnaz Mehta General Manager More

North Plains, Oregon
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I am a business traveler but had to go to ABQ for a funeral. I chose this hotel for location and price and boy was I surprised. Great cleaning staff. great general manager, and a couple of people specifically at the front desk. Breakfast was good. Rooms clean. Location was perfect for walking distance to shops, and restaurants. In my... More

Was this review helpful? Yes
shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your kind comments and we look forward to hosting your stay with us again. Shehnaz Mehta General Manager More

Las Vegas, Nevada - USA
Top Contributor
297 reviews 297 reviews
52 hotel reviews
459 helpful votes 459 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The following is a very detailed review of the Hyatt Place Uptown. My husband and I stayed two nights on the Second Floor in a King Room facing the ABQ Uptown. We got a great rate being AAA members. LOCATION: There are three, yes, three malls within walking distance + a Trader Joe’s, Target and department stores! Mall #1 -... More

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your kind comments. General Manager More

Las Cruces, New Mexico
Top Contributor
61 reviews 61 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 16, 2014

I was in Albuquerque for one night on business and chose this hotel for proximity to Uptown shops and restaurants. I was greeted by two desk staff and was checked in very quickly. I asked for a room that faced the back of the hotel as there was road work being done on the street at the front of the... More

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you for your comments. General Manager More

Melbourne Beach, Florida
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 3, 2014

Although this hotel is fairly nice, I have to give it a poor rating. I traveled here for a wedding in May and booked three nights. I tried to add two more nights but was told they did not have any rooms for those nights. I checked with the desk several times, and was told there were no cancellations. I... More

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shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

I am very sorry for the inconvenience. Please call me personally at the Hotel so I may assist you. Thank you Shehnaz Mehta More

Salt Lake City, Utah
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 20, 2014

We stayed here on the advice of a relative who makes this his halfway stop in a 20 hour drive. We were making the same trip and it was perfect to come and collapse. They will do anything for you here, including make your dinner, although there is a charge for that. They do have lots of small items for... More

Was this review helpful? Yes
shehnaz49, General Manager at Hyatt Place Uptown, responded to this review

Thank you and come back and stay with us again. Shehnaz Mehta General Manager More

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Additional Information about Hyatt Place Uptown

Address: 6901 Arvada North East, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Uptown 3*
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Also Known As:
Hyatt Place Uptown Hotel Albuquerque
Hyatt Place Albuquerque
Hyatt Place Hotel Albuquerque
Albuquerque Hyatt
Hyatt Albuquerque

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#37 Business Hotel in Albuquerque
Hotel Class
Number of rooms
128

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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