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BEST WESTERN PLUS Executive Suites

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4630 Pan American Freeway NE, Albuquerque, NM 87109-2201
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BEST WESTERN PLUS Executive Suites
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492 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, Wisconsin
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was a last minute reservation, but definitely was not a last minute choice. We have chosen this location before and continue to enjoy the friendly staff. We were not disappointed and will continue to stay at this location as a first choice whenever we pass through Albuqueque.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you so much for your great review! Thank you also for choosing to stay with us and for your loyalty of choosing us in the future the next time you are in Albuquerque. My staff is thrilled to read your review and we here are so happy that you enjoyed your stay. Please give us a call and let... More 

Madison, Wisconsin
Top Contributor
124 reviews 124 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I was upgraded to the Presidential Suite which was wonderful!!, except the a/c was broken and there wasn't a microwave. After much debate, I asked to be moved to another room. Thankfully, the new room had a/c which I turned up full blast! Everything was comfortable after that and will consider another trip to this hotel.

Was this review helpful? Yes 1
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Wow! Thank you so much for that amazing review. Thank you for your loyalty to us here at Best Western PLUS Executive Suites. I'm glad that you enjoyed your stay and that you took the time to write a great review. I hope you enjoyed the city of Albuquerque just as much as you enjoyed staying here. If there is... More 

Lincoln, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel, excellent staff and service. Room layout is a little different than other Best Western hotel suites we've stayed in but very nice. Loved breakfast. WiFi didn't work well on the third floor. Will stay there again when in Albuquerque.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you so much for your great review! I'm thrilled that you fully enjoyed your stay. Thank you for choosing to stay with us the next time you are in Albuquerque. It is our honor to serve you and provide you with superior customer service. If there is anything at all we can do to make your next stay even... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Always nice to be treated first class by Brad, Lexus and the rest of the staff. I enjoyed breakfast and Jessie was great this morning. They take care of our company whenever we come in. Thank you and good job to BW Plus Exec. Suites!

Was this review helpful? Yes
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you so much Michael P for that amazing review! I'm thrilled that you and your company enjoy staying with us. It is our honor to provide you with superior customer service and we are willing to do anything we can to make you feel at home. Thanks again for taking the time to write an amazing review! More 

Spencer
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was helpful every time needed directions or help of any kind. Room was clean and breakfast was excellent as well. Only problem with stay was traffic was very heavy and had a little trouble finding hotel. Not sure about directions given when reservations were made.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you Eugene S for that great review! Im thrilled that your stay was very pleasant. Sometimes the traffic is heavy is around rush hour time as you mentioned due to us being located in a central area of Albuquerque. It will be an honor for you to come back and stay with us again in the future. Thanks again... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We both would recommend it to anyone who wants a friendly , helpful staff, A very clean hotel inside and out. I placed a review also on facebook, as I was so pleased. We have had a couple days of unhappiness in the past 2 months

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you so much for your fantastic review!! We really appreciate you taking the time to write about how much you enjoyed your stay and that you also went to Facebook and gave us a review. I just cant thank you enough and I hope you come back and stay with us again the next time you are in Albuquerque.... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Apparently a window opening into the lobby is still in vogue. The A/C unit in our room had manual controls, so its either on or off; seemed like it had not been updated in 20 years. Room was clean though; everything works, but I was expecting more from a 3 star hotel.

Was this review helpful? Yes 1
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you Hasan M for taking the time to write a review about your stay. I am terribly sorry you did not fully enjoy your stay. We are currently updating the property and there are many more updates to come. I hope there were other things you enjoyed about your stay and I hope you enjoyed the city of Albuquerque.... More 

Highland, California
Top Contributor
83 reviews 83 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife always wants Suite Hotels with an area separated from the bed as she gets up earlier than I and reads. The two room concept at this Best Western sounded good, and we did like the room. The only problem with this concept was that the air conditioner was in the bedroom and it didn't cool the 2nd room... More 

Was this review helpful? Yes
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you so much for staying with us and for being willing to stay with us again the next time you are in Albuquerque. About the issue with the A/C, there is a HVAC switch in the living room which brings the cold air from the bedroom to the living room. If that switch isn't cut on the living room... More 

Albuquerque, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall hotel was nice. Beds very comfortable, with a excellent choice of pillows available. Staff friendly, courteous, and very professional!!! The parking area that goes around the property needs some work, BIG POT HOLES in back lot. Not Easy to get into or out of street that Hotel on, especially during rush hour Traffic. Even with a couple less than... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you Anna O for that great review. I'm thrilled you enjoyed your stay and the staff here so much. Since we are located in such a prime area in Albuquerque it does make it a little difficult to cross traffic during rush hour sometimes. But once you get use to the streets around the property its pretty easy navigating... More 

Surprise, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We made a reservation for a big suit and when we arrived they had given that particular room away. We had 8 people in our party do is was a bit irritated. The front desk attendee (Brianna) was soo nice and apologetic. She got us set up in another room, even took us there to make sure that it would... More 

Was this review helpful? Yes
Brad M, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you for taking the time to write a review about your stay here with us at Best Western PLUS Executive Suites. I'm glad you enjoyed and stay and I hope you come back to stay with us again. I also hoped you liked the city of Albuquerque. If there is anything at all we can do to make your... More 

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