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All 146 Albuquerque hotels

Comfort Inn & Suites North

2.0 of 5 Hotel   |   5811 Signal Ave. N.E., Albuquerque, NM 87113
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75%
Ranked #33 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Robyn E
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115 reviews from our community

Traveler rating
    57
    28
    13
    6
    11
See reviews for
31
30
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a lovely stay for 2 nights. Room and bathroom were clean. The door latch lock was loose, but nothing terrible. The best part about the stay was breakfast time. It was a huge and fresh assortment of food items. It was excellent. The hostess, Adela, was so friendly, welcoming and helpful. She has such a bright and kind... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

We are happy you enjoyed your stay with us. Everyone on our team tries their best to make sure everything is clean and comfortable for our guests. Adela will be thrilled with your comments about her. We look forward to seeing you again. Shelli More

Fort Defiance, Arizona
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We got a handicapped room and the shower head was broken & being held together with clear duct tape. When I reported it, the young lady said it has been broken for 2 months. Hello.....if something is broken, common sense should tell you to fix it. The only good thing about this facility was the breakfast, the comfortable bed, and... More

Was this review helpful? Yes 1
Huntington Beach, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After having some difficulty finding this hotel in the dark (have to go through another hotel parking lot as we were directed on our GPS) after a very long day of driving, we checked in easily about 8 pm. Since we had driven about 800 miles we just wanted a bite to eat close by and the only thing around... More

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I sincerely apologize for the inconveniences you encountered during your stay. I am on top of the plumbing and other issues you mentioned and will make sure that changes and corrections are made immediately. Please contact me if you would like to discuss this further. Shelli More

Roswell, New Mexico
Top Contributor
98 reviews 98 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean and comfortable. Near freeway, but quiet. Near lots of things to do. We arrived at 1:00 PM, but desk lady checked us in without problem. She was very nice and seemed to enjoy her job. Wifi was good. Didn't eat breakfast there, so cannot comment except to say that it smelled good. Will definitely return.

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

We appreciate your response and happy you enjoyed your stay. We are glad we will see you again. Shelli More

1 review
4 of 5 stars Reviewed 3 weeks ago

Everyone was very helpful. The breakfast served by Adela was excellent. We will definitely stay here again. The only problem was that there is no lights at the entrance on Signal St. That is where our Magellan GPS took us and it was pitch black. We went into the neighbouring hotel parking lot before we finally found the Comfort Inn... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

We are glad you enjoyed your stay. Thank you for mentioning Adela as that will make her happy. Also we appreciate your comments about the lighting and we have already turned it over to our corporate office for a sugestion. We look forward to seeing you again. Shelli More

Bergen, Norway
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Quality of room as expected ,and all required additional Equipment in the room working fine. Comfortable beds. Train running nearby, and blowing their whistle all night can be annoying, but not really a consern. All in all, a nice stay.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for your comments. We appreciate that you enjoyed your stay and hope to see you again in the future. Shelli More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights. Went to shower in the morning and found my clothes and shoes wet. They have a water leak from the ceiling and they denied it. I went back to speak with management but she was currently on an hour conference call. Wow! They don't care about their guests. Horrible experience.

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I do care very much about our guests. If I had known you were coming back to the hotel at the time you did, I would have done everything I could to have changed my conference call. I do apologize for this. I also did not get the message to call you until I arrived at work this morning. It... More

Durango, Colorado, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The room was very comfortable, and had a nice large bathroom. The staff and service was very good. Breakfast was unusually good for a small motel, and Adela at breakfast was a sweetheart and very helpful.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for your comments and I am glad we were able to provide you with a good stay. I will pass on your comments to Adela as she will appreciate hearing them. Shelli More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We were pleased to find a reasonably priced room. Didn't expect to find the following: broken bathroom door that would not shut, cracked and pealing ceiling in bathroom, and terrible intermittent noise from air conditioner. Also, sofa was stained. Called maintenance, friendly, but told couldn't fix. Called front desk and was told they would try and get us another room.... More

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I sincerely apologize for the items you mentioned in your comments. I will look into all of your accusations right away and follow through with any items needing attention. I do appreciate your letting us know of your findings so we are able to get on top of this right away. Shelli More

Overland Park, Kansas
Top Contributor
51 reviews 51 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed here on business. It is a good Comfort Inn, although at the time of our stay the staff left a little to be desired. Not your typical Choice Hotel friendliness. The rooms themselves were clean and comfortable and the bed didn't kill me which is rare. The only bummer about the room was no fridge. We just adapted and... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for taking the time to fill out this survey. We appreciate all responses so we know what areas we need to focus on. I appreciate your mentioning about the staff so I am able to get them turned around and get them back to where they need to be. Thank you for choosing to stay with us and... More

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Additional Information about Comfort Inn & Suites North

Address: 5811 Signal Ave. N.E., Albuquerque, NM 87113
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites North 2*
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Also Known As:
Comfort Inn & Suites North Hotel Albuquerque
Comfort Inn And Suites North
Comfort Inn North
Comfort Inn Albuquerque
Albuquerque Comfort Inn

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