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All 146 Albuquerque hotels

Comfort Inn & Suites North

2.0 of 5 Hotel   |   5811 Signal Ave. N.E., Albuquerque, NM 87113
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76%
Ranked #25 of 146 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Teakay48 Bergen, Norway
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110 people have reviewed this hotel

Traveler rating
    56
    26
    13
    5
    10
See reviews for
30
28
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Bergen, Norway
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Quality of room as expected ,and all required additional Equipment in the room working fine. Comfortable beds. Train running nearby, and blowing their whistle all night can be annoying, but not really a consern. All in all, a nice stay.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for your comments. We appreciate that you enjoyed your stay and hope to see you again in the future. Shelli More

1 review
1 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. Went to shower in the morning and found my clothes and shoes wet. They have a water leak from the ceiling and they denied it. I went back to speak with management but she was currently on an hour conference call. Wow! They don't care about their guests. Horrible experience.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I do care very much about our guests. If I had known you were coming back to the hotel at the time you did, I would have done everything I could to have changed my conference call. I do apologize for this. I also did not get the message to call you until I arrived at work this morning. It... More

Durango, Colorado, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was very comfortable, and had a nice large bathroom. The staff and service was very good. Breakfast was unusually good for a small motel, and Adela at breakfast was a sweetheart and very helpful.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for your comments and I am glad we were able to provide you with a good stay. I will pass on your comments to Adela as she will appreciate hearing them. Shelli More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were pleased to find a reasonably priced room. Didn't expect to find the following: broken bathroom door that would not shut, cracked and pealing ceiling in bathroom, and terrible intermittent noise from air conditioner. Also, sofa was stained. Called maintenance, friendly, but told couldn't fix. Called front desk and was told they would try and get us another room.... More

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I sincerely apologize for the items you mentioned in your comments. I will look into all of your accusations right away and follow through with any items needing attention. I do appreciate your letting us know of your findings so we are able to get on top of this right away. Shelli More

Overland Park, Kansas
Top Contributor
51 reviews 51 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed here on business. It is a good Comfort Inn, although at the time of our stay the staff left a little to be desired. Not your typical Choice Hotel friendliness. The rooms themselves were clean and comfortable and the bed didn't kill me which is rare. The only bummer about the room was no fridge. We just adapted and... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for taking the time to fill out this survey. We appreciate all responses so we know what areas we need to focus on. I appreciate your mentioning about the staff so I am able to get them turned around and get them back to where they need to be. Thank you for choosing to stay with us and... More

Albuquerque
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

On our recent journey back from a Michigan NASCAR race, coupled with visits with relatives and a stint along the Lake Michigan shoreline, our RV suffered a catastrophic axle failure as we descended into Albuquerque after a long climb out of the Texas panhandle. After sitting at the I-40 W, San Mateo exit (162 mile marker) for a day and... More

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Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

We really enjoyed having you stay with us. Thank you for allowing us the opportunity to get to know you. I am still jealous you went to the NASCAR race. We look forward to having you stay with us in the future and I will pass on your comments to Adela. Shelli More

Irving
1 review
5 of 5 stars Reviewed July 17, 2014 via mobile

I was traveling alone with my four children. My husband had booked this hotel for us. It is very hard to find a reasonable room to fit five, but this Comfort Inn provided a rollaway. When I asked the concierge, Diedre, if we could use one, she wasn't sure if they had one available, so she personally hunted one down... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you so much for your comments. I am glad that Deidre was able to help you out with everything you needed. I will definitely pass your comments on to her. We would love for you to come and stay with us again. Shelli More

Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 7, 2014

Check in was a challenge at first but desk clerk and GM immediately corrected the problem. Very friendly and helpful young lady at front desk. Gave 4 stars only because the bed was horrible! So soft and spongy you could easily roll off bed if to close to edge. Needless to say my wife and I didn't get much sleep... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for your response and we are appreciate your noticing how clean your room was. We are currently getting new mattresses and box springs for our rooms, unfortunately it is only a few rooms at a time. I do hope you stay with us again so we are able to put you in a room with new mattresses. Shelli More

Eagle Nest, New Mexico
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 14, 2014

I enjoyed my stay. It was my first time to stay at this choice hotel. I have stayed in other choice hotels in Albuquerque, This was among the best. The young lady at the front desk is a very good asset for the hotel. Breakfast was in line with other hotels. The room was very,very nice

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you so much for your comments. I appreciate knowing that the efforts of my team are recognized. We are glad you enjoyed your stay and I will pass your comments to Lynette at the front desk. We hope to see you in the future at our hotel. Shelli More

Darlington, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 11, 2014

The visit got off to a great start thanks to a warm welcome from Tessie on the front desk. I had requested a ground floor room but as she only had rooms on upper floors she apologised and promptly upgraded me to a ground floor suite. Very spacious room and well appointed to justify the "comfort" part of the hotel... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you so much for your comments. I will let Tessie know of your comments. She will be thrilled that someone noticed her efforts. We are glad you enjoyed the upgrade and were able to stay on your requested floor. We hope to have you stay with us again. Shelli More

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Additional Information about Comfort Inn & Suites North

Address: 5811 Signal Ave. N.E., Albuquerque, NM 87113
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites North 2*
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Also Known As:
Comfort Inn And Suites North
Comfort Inn & Suites North Hotel Albuquerque
Comfort Inn North
Comfort Inn Albuquerque
Albuquerque Comfort Inn

22 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#15 Romantic Hotel in Albuquerque #20 Family Hotel in Albuquerque
Hotel Class
Number of rooms
69

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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