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All 146 Albuquerque hotels

Comfort Inn & Suites North

2.0 of 5 Hotel   |   5811 Signal Ave. N.E., Albuquerque, NM 87113
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Ranked #40 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Colorado_kid2 Colorado Springs, Colorado
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122 reviews from our community

Traveler rating
    57
    31
    14
    9
    11
See reviews for
34
30
8
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado Springs, Colorado
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night each of two nights traveling thru Albuquerque to our final destination. This is a nice Comfort Inn. One room had a fridge & Microwave, the other did not. No way to determine which you might get with an identical reservation. Rooms had lots of lamps and light, with many outlets for plugging in your gadgets. Beds were... More

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for staying with us and thank you for your comments. I definitely appreciate your comments in regards to maintenance issues as we have new maintenance plans in effect and things should be right on track very shortly and these items will not be occuring. I appreciate your bringing this to my attention. We hope to see you again.... More

Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 20, 2014

Stayed here coming thru town. It is well located just adjacent to the interstate, but there is absolutely nothing attractive around this motel. There is nothing walking distance in the way of food or drink, and no place really to walk or run for exercise (slightly sketchy bike path along a dry canal nearby but that is about all.) The... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I am glad you enjoyed your stay and glad you like the cleanliness, breakfast and enjoyed your stay. We are glad our little home away from home served your purpose on your travels to your destination. Shelli More

florida
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 11, 2014 via mobile

Staff was clueless. Tub leaked. Internet was slow. Had to call Internet service in NY myself to get it rebooted. Maid service never before 2:30. Toilet paper was cheap sandpaper and tissue was worse. Dining room uses all latex coated products and did not have any alternatives available. Staff was not helpful. Would not use this hotel again

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I do apologize you had to call our internet service in regards to connecting to the internet. We have the service available for our guests to call due to the wide variety of computers and devices that our guests bring that it is much easier four our guest to speak with a professional right away than one of our employees... More

Farmington, New Mexico
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 6, 2014

The front staff was very warm and friendly. They offered me a choice of floors and explained everything the hotel had to offer. Every time I left and returned they greeted me. I was pleased with the room. The bed was comfortable and clean. The bathroom appeared to have been redone recently as well as a new shower curtain. The... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

We are glad you enjoyed your stay. I know how important having a clean and inviting room is as well as a friendly staff that recognizes you as an important guest. You are important and we hope to have you stay with us again in the future. Shelli More

Sin City, Nevada
Top Contributor
109 reviews 109 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 3, 2014

Nothing but a great stay here. The front desk was friendly & professional. The room was clean, the bed was comfy & the wifi was OK. Breakfast was the normal Choice Hotel fair... Scrambled eggs, sausage links, waffles and the bread/ toast/ muffins... But fresh and hot! The girl that was running the area was spot on. A great place... More

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you so much for your comments. I am thrilled you enjoyed your stay and that you found our accommodations clean and our staff friendly and professional. We look forward to having you stay with us again. Shelli More

Yuma, Arizona, United States
1 review
2 of 5 stars Reviewed September 28, 2014

First impression was awful. When we got to the hotel and tried to check in, there was a line and no front desk clerk. The others waiting said they had already been waiting a while and eventually they just left. When the desk clerk finally walked out, he had a very poor attitude and his pants were nearly falling off.... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I am appalled by the way you were treated by my front desk team. This is not how we normally treat our guests and I want to appologize profusly. Please contact me so that I may find out some information about what employees may have been the ones to treat you this way so I may follow through. Shelli (505)... More

Gallup, New Mexico
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed September 25, 2014

The desk staff was friendly, but very unprofessional. She spent most of her time flirting with a long-term guest. Then, when I found the hot water pot contained only cold water for my evening tea the desk girl said "oh, no one ever drinks that" as if that removed her need to provide good customer service. Luckily I only stayed... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I sincerely apologize for the lack of customer service you received from my front desk agent. I guarantee this will not happen again as it is something that is not tolerated at this property. I will jump on these matters immediately and hope that in the future you might give us a try again so you may see this is... More

Baton Rouge, Louisiana
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 5, 2014

We had a lovely stay for 2 nights. Room and bathroom were clean. The door latch lock was loose, but nothing terrible. The best part about the stay was breakfast time. It was a huge and fresh assortment of food items. It was excellent. The hostess, Adela, was so friendly, welcoming and helpful. She has such a bright and kind... More

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

We are happy you enjoyed your stay with us. Everyone on our team tries their best to make sure everything is clean and comfortable for our guests. Adela will be thrilled with your comments about her. We look forward to seeing you again. Shelli More

Fort Defiance, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 4, 2014

We got a handicapped room and the shower head was broken & being held together with clear duct tape. When I reported it, the young lady said it has been broken for 2 months. Hello.....if something is broken, common sense should tell you to fix it. The only good thing about this facility was the breakfast, the comfortable bed, and... More

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I apologize for the problem you had with the shower. I can guarantee this has not been in this condition for a couple of months. I have installed a brand new handi-cap accessible shower head and handle. I do hope we will be able to have you try us again. Shelli More

Huntington Beach, California
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 3, 2014

After having some difficulty finding this hotel in the dark (have to go through another hotel parking lot as we were directed on our GPS) after a very long day of driving, we checked in easily about 8 pm. Since we had driven about 800 miles we just wanted a bite to eat close by and the only thing around... More

Was this review helpful? Yes 1
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I sincerely apologize for the inconveniences you encountered during your stay. I am on top of the plumbing and other issues you mentioned and will make sure that changes and corrections are made immediately. Please contact me if you would like to discuss this further. Shelli More

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Additional Information about Comfort Inn & Suites North

Address: 5811 Signal Ave. N.E., Albuquerque, NM 87113
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites North 2*
Number of rooms: 69
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Also Known As:
Comfort Inn And Suites North
Comfort Inn & Suites North Hotel Albuquerque
Comfort Inn North
Comfort Inn Albuquerque
Albuquerque Comfort Inn

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