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Comfort Inn & Suites North

2.0 of 5
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5811 Signal Ave. N.E., Albuquerque, NM 87113
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1 room 1 guest
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Wife and I were traveling from Arizona to Colorado and chose the Comfort Inn via the internet. We were pleasantly surprised at the cleanliness and overall condition of this motel. .On our return from CO we stayed two more nights. Our Shi-Tzu enjoyed the doggie area to the rear of the motel. When we departed I left a recently purchased... More 

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for your comments. We are glad you chose to stay with us and enjoyed having your puppy with us as well. I do hope you received your book in a speedy time and are glad we were able to locate it and get it back to you. We look forward to seeing you again. Shelli More 

Fraser, Colorado
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The desk staff is always very welcoming and helpful. Rooms are very nice, and always clean. Adela in the breakfast are goes above and beyond to mke sure everyone has what they need. Would recommend this for anyone traveling to Albuquerque.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you so much for your comments. We appreciate when our guests take the time to acknowledge what they enjoyed about their stay. I will be sure to let Adela know of your comments as well as the rest of the team. Thanks again. Shelli More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

From Reg at front desk to Adela in breakfast room, all was excellent. We were so happy that we extended. The room, pool, spa were all immaculate. The breakfast things were very good. Quality staff is what caused us to write. We look forward to now visiting more Comfort Inns.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

We are very appreciative of your comments. Reggie and Adela will be thrilled you took the time to mention them. It is also great to know you extended your stay with us because of our service. We look forward to the next time you are in the area and do hope you choose to stay with us. Shelli More 

El Centro, California
Level Contributor
10 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Cassie rocks!! Excellent customer service!!! After traveling across 3 states, our family of 5 got in very late and Reggie was excellent and very friendly. Although, the first non-smoking room we entered reeked of smoke. Reggie put us in another one... but it was right across from the breakfast area!! the people across from our room kept us up all... More 

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I appreciate your giving kudos to Cassie and Reggie for the help they were to you. I also appreciate your bringing up other issues of noise and cleanliness so the we are able to do things to improve this right away. I realize you did have some issues and am glad we were able to resolve them to some degree... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I'd like to the complement Cassie. She made our stay especially enjoyable I made a mistake on the reservation she corrected it immediately. I would recommend this place for anyone who needs a hotel in Albuquerque New Mexico just ask for Cassie at the front desk she will gladly take care of your needs. To the managers or owners of... More 

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I am greatfull Cassie was able to help with the corrections on your reservations. She definitely goes out of her way to see that things go as smoothly as possible. She will be thrilled that you took the time out of your schedule to complete a survey and recognize her for her hard work. Thanks again. Shelli More 

Las Vegas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The lady at the front desk treated like second class citizens, treated the white guests like gold. rude and racist, reported her to GM who made us feel like valued guests, asked us to return and we may return later if the lady in the front doesn't work there.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I do apologize for how you felt from the vibes you received from our front desk team member. I know I have no excuse for her but would definitely like you to know that she is actually hispanic as you are. At the time you were at the hotel she was 9 months pregnant and did have her baby less... More 

Catonsville, Maryland
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This Comfort Inn in Albuquerque, NM was a little hard to find. Your GPS will take you to an Extended Stay hotel, the Comfort Inn is beyond that and behind a gas station. Don't give up looking for it. The front desk attendant was more than helpful. Our room's bathroom had work done in it (after maid service was completed)... More 

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for taking the time to fill out a survey. Your comments definitely let us know that we strive to take care of issues right away. We hope to see you again. Shelli More 

Las Cruces, New Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Good: Our room on the second floor (eastern side) was amazingly quiet, and I couldn't hear any sounds of traffic from Interstate 25. The queen beds, TV, and desk area were just fine. Sheets as white as snow, and beds soft (just as I like them to be). Air conditioner kept us cool, but was a bit noisy when... More 

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I would like to thank you for taking the time to give us some very constructive comments. Thank you so much for the positive that you made and I would like you to know that we are innitiating a new cleaning process to make sure items are always looking clean as they should. Shelli More 

Ganado
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

The employees are very courteous and helpful. I appreciated the service I received. The room was mostly clean and nicely arranged. There was a sticky spot on the carpet in our room that was a bit disgusting. However, it didn't bother us enough to change rooms. The WiFi worked well when we checked in, but the service deteriorated in the... More 

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I am so glad you enjoyed your stay with us. Our team appreciates when our guests take the time to notice them. Would like you to know the carpet has already been cleaned since you mentioned the stickiness. If you are in the area we would love to have you stay for National Waffle Day on August 24th. We look... More 

Estero, Florida
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 22, 2015

This is a well-run Choice Hotel which was clean and comfortable. The bed was a little too soft for us; however the room was convenient. There is no microwave nor refrigerator, so be aware. The price is right. The breakfast was OK. Good for an overnight stay.

Was this review helpful? Yes
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for taking the time to comment about our hotel. We are glad you enjoyed your stay and look forward to having you stay with us again. Shelli More 

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