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All 146 Albuquerque hotels

GuestHouse Inn & Suites

2.0 of 5 Hotel   |   10331 Hotel Ave Northeast, Albuquerque, NM 87123
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GuestHouse Inn & Suites
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Ranked #113 of 146 Hotels in Albuquerque
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21 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Clyde, Texas
Top Contributor
109 reviews 109 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

Convenient location right off I40 at. Eubank. We like to stop at Sadie's East after the long drive from Abilene and Guesthouse is just across the street. Our king sized bed for 59 was clean and comfortable. They don't have a rolling chair which makes it difficult for an amputee. The only handicap room they have is smoking.

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sajni, Guest Relations Manager at GuestHouse Inn & Suites, responded to this review

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. We do understand that many of our guests have different needs and we try to accommodate those needs to the... More 

1 review
1 of 5 stars Reviewed May 18, 2014

Terrible we had no one clean our room.The ironing bored was broken and they had no backups. By far the WORST hotel I've ever stayed at on hotel circle.Rooms were not updated at all.Breakfast looked horrible.

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sajni, Guest Relations Manager at GuestHouse Inn & Suites, responded to this review

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and... More 

Santa Fe, New Mexico
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 6, 2014

Found this facility while looking for a place to stay while showing horses at the New Mexico State Fairgrounds. I was very pleased with it. Upstairs room was quiet, neat and clean. Very functional. Due to show schedule we didn't partake in breakfast, other than to grab a cup of coffee.

Was this review helpful? Yes 1
sajni, Guest Relations Manager at GuestHouse Inn & Suites, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to your next visit! More 

2 reviews
2 of 5 stars Reviewed March 14, 2014 via mobile

All other hotels were booked solid! Last resort. Room was a polished turd and very dated. I have always had a fear of bed bugs. Laying in bed I thought I would look at the hotel reviews. (Should of before I checked in) ..This is after finding a hair under my covers and seeing blood trails on the ceiling. Was... More 

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Sajni, Guest Relations Manager at GuestHouse Inn & Suites, responded to this review

We appreciate that you have taken the time to share your experience and feedback. I'm sorry that your accommodations did not meet your expectations and that you ended up leaving, dissatisfied. On that note, your feedback is very helpful to us in our efforts to continuously improve upon our service and amenities. We hope you'll give us the opportunity in... More 

1 review
1 of 5 stars Reviewed March 24, 2013 via mobile

I stayed here for no more then two hours and left because it was a pit hole. I had my kids with me and we went into the room to hear the people in the next room having loud sex. I thought by turning up the tv all the way would help and that it would end soon. But no... More 

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new mexico
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 4, 2012

My room was located near the office (room 115), the male employee was friendly, parking lot was well lit, Target and other restaurants near by. The room was clean, a little odor but the size of the room was perfect.The beds were comfy, AC/heat, mini fridge and microwave all working. My son woke up red blotches around his ankles, he... More 

Was this review helpful? Yes 2
Vine Grove, Kentucky
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 13, 2012

We ended up at this hotel because every single one that we stopped at were full. I asked why and they all said that most hotels fill up on the weekends in Albuquerque during the summer. We were over-tired and had a late start so we were just stopping and asking if there were any rooms. This one had two... More 

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Arlington, VA
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 10, 2012

You get what you pay for. I have had a week's stay here once a year for five years - I come to Albuquerque to visit my son. It is quiet, clean and reasonable size. The refrigerator works, though the temperature control is missing and everything freezes. There is a microwave. Breakfast is bagels, donuts or toast. The TV works... More 

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13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 7, 2011

This hotel is grubby, unkempt and smelly. The woman who was at the desk when we went there was surly and unpleasant. Spend a bit more to stay at a cleaner friendlier property.

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 28, 2011

stayed here for one night room was average good location

Was this review helpful? Yes 1
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Additional Information about GuestHouse Inn & Suites

Address: 10331 Hotel Ave Northeast, Albuquerque, NM 87123
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse Inn & Suites 2*
Number of rooms: 50
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