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Residence Inn Albuquerque

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3300 Prospect Avenue NE, Albuquerque, NM 87107
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Residence Inn Albuquerque
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155 Reviews from our TripAdvisor Community

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Traveler rating
    59
    62
    21
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    6
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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From Here to There
Top Contributor
95 reviews 95 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice first generation Residence Inn. The room was clean, although it will soon be time for a renovation, as some of the furnishings are starting to show their wear. The "Market" was well stocked with a better variety than most RI's. My complaint isn't with this particular hotel property, but rather the poorly conceived "Mix" idea passed down by Marriott... More 

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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 3 days ago NEW

Im not so much here to talk about the hotel. Other good reviews can cover that experience. I wanted to comment on the people who work here. We have stayed at this same hotel about four times now. The hotel its self is great. Any bad reviews are people just trying to stir up trouble. We had two specific housekeepers... More 

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Philadelphia, PA
Top Contributor
109 reviews 109 reviews
42 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is located at the back of a cluster of highway hotels that is relatively close to the old city and downtown. We used it for a couple of nights while visiting our son. It's not fancy and it's neighborhood is not particularly picturesque, but it's affordable and functional. The rooms occupy a series of tightly-fitted buildings, each having... More 

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Binghamton, New York
Senior Contributor
27 reviews 27 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've spent the last six nights at this Residence Inn in Albuquerque NM (the one on Prospect Ave). I can't say enough good things about the quality of the room, the attention from the staff and the reasonableness of the rate. We booked the room far in advance so we did get a great rate. A friend of ours meet... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Well first of all the front desk lady was rude, unprefessional, and seems way to young for this kind of job. She has not any customer service skills pretty sure you all are gonna lose some business. I asked her where Dolores was and her response was I don't know she doesn't work here. After I have been coming here... More 

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412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear Dllscwbys1991, I would love to have a chance to speak with you directly regarding your hotel experience because it's certainly out of the ordinary. I want to verify your stay credentials because there are several strange coincidences in your comments. For instance, the former desk agent you kindly mentioned, Dolores happens to have a significant other who is a... More 

Oklahoma
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Amenities are this hotel are typical Residence Inn (Pool, court for tennis or basketball, outdoor grill area, etc.). However, the rooms are not typical. This place has several buildings each with 8 rooms (4 ground level and 4 upstairs). I stayed two nights; once on my way westward and once returning to Oklahoma. I was in different, but identical studio... More 

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Tucson, AZ, USA
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a penthouse suite and as with all Residence Inns I've stayed at, the rooms are very comfortable and pleasant to stay in. I prefer this style of the chain where it's like a condo rather than a regular hotel so I was happy it had this setup. The suite had 1 bedroom with bathroom downstairs with the... More 

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Denver, Colorado
Top Contributor
62 reviews 62 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 19, 2015

We are both Marriott Platinum members and travel extensively for business. We've been staying at this property for pleasure for several years as we visit family in Albuquerque about 6x per year. We were very excited about the renovation a few years ago and continued to choose this property. However, the last 3 stays over the last couple months were... More 

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412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear KitKatDenver-Delray, Thank you for taking time to review my hotel. I'm disappointed to hear about your recent experiences because my staff is working each day to ensure satisfaction for our guests and in your case, we have failed to gain your satisfaction. I'm willing to do whatever it takes to make this right and I hope we get a... More 

NM
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 19, 2015

We stayed here for 2 nights for a basketball tournament with our 4 kids. We were in a rush to check in and get to our first game and the woman working the front desk that night (didnt catch her name, maybe Marissa or Melissa..something with an M?) was absolutely wonderful. She was very pleasant and welcoming. We had a... More 

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1 review
5 of 5 stars Reviewed May 12, 2015

My family's first time staying at Residence Inn. We enjoyed our stay. Rooms are huge and very clean. The hotel staff was very friendly and accommodating. Rudys BBQ, Blake's Lotaburger and Wal-Mart are just mins away and from the hotel and I-40 is easily accessible. Can't wait to stay here again.

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