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Residence Inn Albuquerque

3.0 of 5 3300 Prospect Avenue NE, Albuquerque, NM 87107
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Certificate of Excellence 2014
Residence Inn Albuquerque
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Residence Inn Albuquerque
Residence Inn Albuquerque
Residence Inn Albuquerque
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134 reviews from our community

Traveler rating
    51
    53
    19
    7
    4
See reviews for
51
28
7
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Residence Inn is a clean, comfortable and spacious apartment to stay while in Albuquerque. It has a self catering kitchen, dining and living space. The staff are friendly and courteous. Breakfast was typical of this type of establishment. This is certainly fine for a business trip stay or if you are travelling with family en route to another destination.

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El Paso
2 reviews
5 of 5 stars Reviewed November 3, 2014

We usually stay at Marriott, rather it be a Residence Inn or Suites, however we made the mistake of booking a Penthouse without my husband realizing it was two story. Yes! our bad :( We had to cancel that reservation for my husband cannot be going up and down the stairs due to his bad back and so many other... More 

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Santa Fe, New Mexico
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stay here often for business and find the staff to be so helpful. They kindly handle special requests. I just talked to Dena, who is the head of housekeeping, about our next stay, to deal with my pet allergies and she was fantastic. They really go out of their way to accommodate guests. Thanks Dena and manager, Justin.

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Loma Linda, California
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 28, 2014

The room was very nice. We got a room for 6 people, so it was a suite with sleeper sofa and kitchen. We wished we had planned to use it because it was big for a hotel room. It was a spacious room. The only downside was a lot of noise from freeway. (You could request room on the other... More 

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Sarasota, FL
Top Contributor
123 reviews 123 reviews
30 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed October 24, 2014

While the staff at this hotel are quite pleasant, it is very noisy due to the adjacent interstate highway and the lack of insulation between rooms. We heard very loudly the toilet flushes and showers of guests next door. Further, the advertised " manager's reception " simply did not occur. It was a Tuesday evening and it was not offered... More 

Was this review helpful? Yes 1
412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear Art, Thank you for taking the time to write about your experience at my hotel. I will pass on the kind words to my staff. I'm sorry to hear about the noise issues. I have passed on the information to my engineering team and the hotel ownership so we can address the concerns with noisy plumbing. Please be aware,... More 

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

We stayed in this Residence Inn for 6 months and fell in love with both the property and the area. The rooms are spacious, had plenty of sunlight with nice kitchen, fireplace and plenty of storage space. The love the fact that this property has lush green lawns and plenty of outdoor space to relax. I miss this place and... More 

Was this review helpful? Yes 1
judyb_ATL
Top Contributor
70 reviews 70 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 16, 2014

Hotel is conveniently located, near the highway. Noise level is average, doesn't bother for sleeping or resting. Customer service is charming, very considerate and nice. Complimentary breakfast is fine, ask for green chilis and they will provide some. Coffee is best found offsite.

Was this review helpful? Yes 1
412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear Judy, Thank you very much for writing a review of my hotel. I'm glad you enjoyed your stay and I hope you stay with us again when you're in Albuquerque. I will forward your comments regarding the coffee to our brand management. Perhaps we can upgrade our coffee contracts in the future. If you need anything else, or have... More 

Greenville, South Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2014

I was on a girls weekend, and we needed more space than just a standard room. This hotel was perfect. We rented a loft suite, which gave us a living area with kitchen, a king sized bedroom and bath, and a king size bed in the loft, also with a separate bath. The location is great - it's near everything... More 

Was this review helpful? Yes 1
Amarillo, Texas
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 12, 2014

I hate not giving glowing reviews, but want to be honest. Residence Inn, as part of Marriot, has a reputation of excellent customer service and we were NOT disappointed. We got a room very last minute at this hotel and with the Balloon Fiesta going on, we were lucky to be sleeping anywhere... The front desk was absolutely wonderful and... More 

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412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear valued guest, I want to begin by thanking you for posting a review for my hotel. I appreciate when guests take the time to give us such valuable feedback. I apologize for the damp carpet you experienced. We had just cleaned the carpet before your arrival. We are very diligent in cleaning carpets after a pet departs as well... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed October 12, 2014

We recently stayed here for the Balloon fest. The two story suite was perfect for 3 adults. The location was perfect for highway access and we loved that there was a Whole Foods down the street. The staff were very friendly. My only complaint is that the rooms need updating. The carpet was stained as was the living room furniture... More 

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Additional Information about Residence Inn Albuquerque

Address: 3300 Prospect Avenue NE, Albuquerque, NM 87107
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Albuquerque 3*
Number of rooms: 112
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Also Known As:
Residence Inn Albuquerque Hotel Albuquerque
Albuquerque Residence Inn
Hotel Style:
#29 Family Hotel in Albuquerque
#39 Business Hotel in Albuquerque

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