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Sheraton Albuquerque Uptown

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2600 Louisiana Boulevard NE, Albuquerque, NM 87110
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Sheraton Albuquerque Uptown
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874 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Albuquerque Uptown
See the most recent reviews
Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The desk staff was very helpful every time I chatted with them. I even got an excellent recommendation for a local restaurant that served the best burrito I've ever tasted! The bed and pillows were very comfortable in a spacious room. I spent six nights there, and it still felt welcoming by the end of the stay. If you stay... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear 397ryan, It is my pleasure to be in receipt of your 5 *Star guest review. To know that our front desk staff exceeded your expectations is the type of guest opinion that every hotel manager loves to hear! That our Sheraton Sweet Sleeper provided great rest and relaxation during your visit is noteworthy. Equally, I could not agree more... More 

Gilbert
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 29, 2015

I had the honor of staying at the Sheraton Uptown for a couple of nights. I was so impressed with everything from the front desk staff to the maids that kept the rooms clean. The room was immaculate. The bed was more than comfortable, including the pillows and linens. My room was very quiet also. It is right across the... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear LadybirdPeacock, It is truly wonderful to be in receipt of you 5 *Star guest review! Thank you very much for taking the valuable time to share the noteworthy observations. I have made it priority to address the guest room comment. Please know that it is such comments that truly makes us better every day. Wow, to read your mentions... More 

Dublin, Ireland
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 27, 2015

Stayed for 3 nights - had a large comfortable room - nice bathroom and very clean. The restaurant only opens for breakfast and lunch - dinner is served in the bar area. Service was poor. Our waitress also worked in the coffee dock/shop in this area and half way through our meal presented us with our bill as she had... More 

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Marykav, Thank you very much for taking the valuable time to share your 4 *Star guest review of our Sheraton Albuquerque Uptown. Mary, it is understood that we did not fully exceed your expectations as our guest and for this I sincerely apologize. It is wonderful to know that you and yours did enjoy your guest room. Likewise, I... More 

Denver
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Stayed four nights at the Sheraton uptown in April while the kids were on spring break. Had a nice visit, very centrally located near the mall and uptown shops, target and trader joes down the street. Pool was nice for the kids and received excellent customer service at check in and on the phone prior to arrival. Stayed here a... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear ropster, It is wonderful that you and yours totally enjoyed your spring break stay with us! The ABQ Uptown area does have so much to offer and is a great combination of shopping, food&beverage and entertainment. Equally, I am very glad to know that your family had fun exploring throughout Albuquerque to include but not limited to the children's... More 

Santa Fe, New Mexico
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed May 26, 2015

Always enjoy the facilities and staff at The Sheraton Uptown. There is a nice heated indoor pool and hot tub which I used with my daughter during this trip. The rooms was clean spacious and the beds were very comfy. We will be back again.

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Danielle, Please do allow me to say thank you for wonderful 5 *Star guest review! Your very nice comment of "Always a great stay!!" is greatly appreciated as it is always our goal to exceed your expectations. Danielle, we are very pleased with the recent pool and spa renovation. It is so nice to know that you and your... More 

Kuala Lumpur, Malaysia
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 26, 2015

The hotel as like any Sheraton, was great. They were clean, comfortable, and fresh. With this hotel, you get convenience, in a walking distance. The malls were across the road, with restaurants around the hotel. The staff were helpful too. When I wanted to check out, there was a long queue, and I was just asked to pass over the... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear roycie83, Please do allow me to say thank you for the wonderful 5 *Star guest review! It is great to know that we exceeded your expectations throughout your visit. I could not agree more in regards that the ABQ Uptown is so convenient for our guests as well as the perfect combination of shopping, food&beverage and entertainment. Much more... More 

Scottsdale, Arizona
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 19, 2015

This was my second stay at the Sheraton Albuquerque Uptown and it was another great one! The Sheraton staff is always friendly, and again greeted me when I went in and out of the hotel (if they weren't busy). They were VERY busy on the weekend I stayed with an event in the ballrooms but they had adequate staff on... More 

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Chris, Wow 'Great Second Stay'! That is truly the type of guest comment that every hotel manager loves to hear! Thank you very much for taking the valuable time to share your 4 *Star guest review. Chris, we are very proud to be a part of the ABQ Uptown area. It is the perfect combination of shopping, food&beverage and... More 

Miami, Florida
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 19, 2015

I booked this hotel at the last minute as I was driving around town. Parking was free but my room was a little outdated, specifically there were a few minor items that needed to be replaced in the bathroom. It is ok if you are looking for a quick place to stay otherwise I would recommend staying elsewhere.

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear TexasCane, Please do allow me to thank you for taking the time to share your guest review. Equally, your tripadvisor senior contributor status is noted and appreciated. I have made it priority to share your guest room observations with our engineering department for ongoing attention to detail during preventative maintenance. It is sincerely hoped that your travels will bring... More 

Denver, Colorado
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 17, 2015

The front desk staff was extremely friendly, helpful and polite. This hotel appears to be a little older but they have done some nice updating. I especially loved the toiletries they put out in the bathroom, it even included a shower puff! The only reason we did not give this hotel a perfect 5 stars, was because of the bed.... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear KellBell6644, Thank you for taking the valuable time to provide the 4 *Star guest review. It is such helpful guest comments that truly makes makes us better every day. I have made it priority to address your guest room observations as well. To exceed guest expectations and a restful night with our Sheraton Sweet Sleeper beds is of the... More 

Olympia, Washington
Level Contributor
196 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed May 15, 2015

We loved this hotel!! Our room was not ready by 3 p.m. [the check-in time] and we had been waiting for about an hour so the desk clerk upgraded us to the Club Level. We were able to use the club lounge to print our airline boarding passes. We had reserved under a special rate that included wifi, a bottle... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear bczican, Thank you very much for the wonderful 5 *Star guest review. To read your comments "Wonderful Hotel Visit" and "We loved this hotel!" are the type of guest observations that every hotel manager looks forward to receiving. I am very glad that you and yours were able to fully enjoy our Club Level and all its amenities. It... More 

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