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Sheraton Albuquerque Uptown

3.5 of 5 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
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Certificate of Excellence 2014
Sheraton Albuquerque Uptown
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Sheraton Albuquerque Uptown
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790 reviews from our community

Traveler rating
    434
    231
    77
    29
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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    (189)
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    (234)
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1 review
5 of 5 stars Reviewed 1 week ago

Richard Manis (Hotel Ops Manager) and Louis Nutall (Bellman) were incredibly friendly, helpful, and made my stay for the past four months feel like home. Not only did both recommend restaurants and constantly attend to needs, they also helped me ship out a large package after I left, making sure it got to Fedex on time.

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New Mexico
Top Contributor
54 reviews 54 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I am just middle of the road on this place. It's fine, nothing super special, very convenient location, room was nice. Lobby bar was okay, a little pricey, lot's of other places you could go very close by. Didn't eat here, other than the snacks on the club level lounge. We went in for the continental breakfast at 9:30 on... More 

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Cedar Rapids, Iowa
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

For the last several years we have stayed here. First because it is on the way to Scotsdale/Sedona and second it is a Starwoods property (we use SPG points). The motel always seems busy and the parking lot is overflowing. The hotel is very much showing its age but still comfortable. We like the beds. We enjoy a good and... More 

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Woodbridge, Connecticut
Top Contributor
96 reviews 96 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my second time at this property, and my impression is still the same. This is an average Sheraton, with a very nice and welcoming staff. The hotel is a bit dated, from the exterior to the interior. The carpet is worn in many areas, the elevators need updating, and the overall appearance is tired. The rooms are very... More 

Was this review helpful? Yes 2
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Jleibo, It is very nice to be in receipt of your guest survey. It is 'My Pleasure' to pass on your wonderful comments to our hotel staff & family! Additionally, please do know that your guest observations of the hotel property overall are equally helpful as we continue to improve & 'Exceed Guest Expectations' everyday. Yours in Hospitality, Damen... More 

Cookeville, Tennessee
Top Contributor
110 reviews 110 reviews
64 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got a very good rate through the Balloon Fiesta website and were very happy with the hotel. The room was squeaky clean and comfortable, and the front desk staff went out of their way to give us information and maps to nearby restaurants. We checked out very early to arrive at the Fiesta site before dawn but were not... More 

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear VCV, It is so god to hear that you & yours had a wonderful visit during the 2014 International Balloon Fiesta! Thank you very much for taking the valuable time to share the noteworthy 5Star guest review... As you mention so well, it is often the simplest 'little things' that can often make the greatest difference in guest service... More 

United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Sheraton uptown is fantastic. Everything about it is great. The staff is so incredibly friendly, gracious and helpful. They offer superb customer service, and really go out of their way to make you feel very welcome. The value was fantastic for such nice rooms with super comfortable beds and linens, along with beautiful high end finishes. The food is... More 

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Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Carrie B. Your outstanding 5Star Review of ourt property and hotel family is much appreciated! I am so glad to know that we 'Exceed Your Expectations'... Please do return very soon & often. Carrie, if there is anything that we can do in advance of your future stays to expedite the guest services experience please do not hesitate to... More 

San Diego, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I am an airline crew member and had to move/drive across the country with my parents to California. One the way we had the privilege of staying at the Sheraton. From the moment I called on the phone Rebecca and Damon provided excellent customer service and were able to provide me with my crew rate the day before Thanksgiving and... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

*Not Mixed up @ All! Plwease simply allow me to say Thank You & Yours for allowing us the opportunity to assist your family! Together with Rebecca, I took great pleasure in our communications to 'Exceed Expectations'... I have made a point to share with Stephanie and Louis of your thoughtfulness as well. To hear that you enjoyed New Mexican... More 

San Anselmo, California
1 review
5 of 5 stars Reviewed 3 weeks ago

I had an amazing experience at this hotel, and I travel for a living and am in many hotels all year long. I got to the front desk and was casually bemoaning the fact that I had left my chargers at home. Stephanie Parhizkof, at the front desk, said that she could help me with that if I could wait... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Exceptional Service is the type of wonderful guest survey that every Hotel Manager hopes to receive~ Thank You very much! Much more, the one ov a kind note of how Stephanie P' was able to go above & beyond to 'Exceed your Expectations' in the moment is even Better... I have mead it priority to express my very best together... More 

Livermore, California
1 review
4 of 5 stars Reviewed 3 weeks ago

...this place was great! I had to go to Albuquerque on business and I was really dreading being away from home and family. This hotel, however, was really very comfortable. The room was a little dated but super clean and quiet, the beds are ridiculously comfortable and I love the "going green" option of skipping room service and earning a... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Pam I. It is so nice to receive your noteworthy guest review. I am very glad to know that several of the wonderful guest amenity services to include our 'Go Green' program and our beautiful Club Lounge made a difference throughout your stay. To hear that traveling is not your passion & yet our Guest Service was helpful for... More 

Austin, Texas
Top Contributor
61 reviews 61 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed one night on the Club Floor, which is definitely worth the extra cost. In the Club Lounge there is a very ample breakfast buffet in AM and nice assortment of finger foods in PM. Guest Room spacious and bed was the expected 'heavenly' quality. Will definitely return to this location when back in ABQ. Close to many shopping Malls.

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Nona4, Please allow me to say how much we appreciate your noteworthy 5Star guest survey! That especially during this Holiday Season you were able to be 'Our Guest' is Special. I am very glad to know that the Club Lounge is to your liking as a wonderful amenity as well as cost effective... Nona, I agree ~ the ABQ... More 

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Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton
Hotel Style:
#11 Business Hotel in Albuquerque
#13 Family Hotel in Albuquerque
#20 Romantic Hotel in Albuquerque

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