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Sheraton Albuquerque Uptown

3.5 of 5 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
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Certificate of Excellence 2014
Sheraton Albuquerque Uptown
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Sheraton Albuquerque Uptown
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757 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stopped in Albuquerque on our honeymoon to visit family and go to the Balloon Festival, so every hotel's prices were about 30% higher and booked up. We originally booked a hotel in the area for $100/night, but upon reading many awful reviews, we cancelled and called around town for other openings. The Sheraton was one of the few that... More

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Danielle, *First & foremost please allow me to share out utmost Congratulations- that You & Yours were our guests on your Honeymoon- very special indeed... That we 'Exceeded Your Expectations' & have received your 5Star Review- equally special! Your fantastic guest observations of all that Albuquerque & especially the Uptown area has to offer our guest is much appreciated.... More

Top Contributor
60 reviews 60 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was really a nice place to stay. The employee's were very helpful and informative. My only complaints are that the toilet flushes really noisily and we could hear quite well when people around us were in the shower. That seemed odd to me. But the location was great and it was easy to get to the balloon fiesta. The... More

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Lizel, Thank you for taking the valuable time to share your very nice review. So glad that your travels included the amazing Balloon Fiesta- it is truly a beautiful thing to 'make a memory' of! Equally, your kind guest services observations are noteworthy & I have made a point to immediately share with our Engineering Director as such preventative... More

Parker, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everyone was so nice at this hotel! We were in town for the Balloon Fiesta, and it was a crazy time for hotels, I know, but the folks at the Sheraton were just wonderful! They never flinched. The front desk people, housekeeping, the bartender--they were all great! Also, our room was really nice. I would definitely stay there again!

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Marianne, We are so glad that You & Yours had the opportunity of a lifetime to be at Balloon Fiesta in the 'Land of Enchantment' Albuwquerque, New Mexico! It is suc a beautiful thing to behold indeed... I have already take the moment in time to share your very nice words & compliments with our Hotel Family. Please do... More

Huntington Beach, California
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first time to Albuquerque NM for the International Hot Air Balloon Fiesta, we were so excited to go up in the mass ascension on the very first day! The Sheraton Hotel front desk staff was very busy when we checked in but Stephanie P. was able to get all 3 of our rooms on the 7th floor... More

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Joyce, Receiving your wonderful review is the type of guest service communication that every Hotel Manager looks forward to. To hear such nice comments of our staff is equally nice ~ I have made it priority to share your Very Best to Stephanie, Erin & Richard M. along with my appreciation as well. We are just glad that we... More

Saint Paul, Minnesota
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are very functional with good outlets and wifi connectivity. Club lounge is great from a nice breakfast to an easy to use pc/printer set up. Transportation is a great business perk with advance scheduling. I've stayed here multiple times and have been quite satisfied with this team and hotel for a business trip.

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Thank you for the very nice Review. We will do everything that we can to further 'Exceed Guest Expectations' & much more to achieve that 5Star Review. That you find the Club Lounge as well as the Shuttle Courtesy transportation of *Benefit is equally our goal. Please do feel free to reach out to me direct if I can do... More

La Mesa, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

our stay could not have been better. our large room had a lovely view of the sandia mountains. the hotel has a great location. every staff member was attentive and helpful. We were very pleased we chose this hotel to experience the balloon fiesta.

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Ian, In my response to You & Yours ~ please just let me say Thank You. That all was Perfect as you would expect it to be is just that ~ as you shared 'Excellent'! We sincerely lok forward to your timely return as Our Guest... Yours in Hospitality, Damen Kompanowski General Manager More

Los Angeles
Contributor
19 reviews 19 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very solid mid-range hotel. A boutique it is not. Nor is it a 5 star place. But for what it is, it is very nice. Large, clean rooms. Clean indoor pool. A very friendly staff. That said, while the staff was very warm and friendly, overall, I found the service a bit lacking. I wish that the... More

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear kmharness, Please do allow me to say Thank You for being 'Our Guest' especially during the fantastic 2014 International Balloon Fiesta!!! It is without question one of the most spectacular events to Enjoy~ Your very nice review & comments have already been 'Very Helpful' as we put the utmost appreciation into the after action review of this event and... More

Boca Raton, Florida
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Just stayed for 4 nights while attending the International Hot Air Balloon Fiesta. Right from the git my room key didn't work. I had to be assigned a different room. Key worked but there was a problem with the vent on the air conditioner. It was located on the wall and the fixed directional baffles were aimed at the pillows... More

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Thank you very much for taking the valuable time to share your thoughts in review. We are very glad that you did have the wonderful opportunity to be in the Beautiful 'Land of Enchantment' of New Mexico for and during the International Balloon Fiesta!!! It is understood that your expectations were not fully met during your stay especially in regards... More

Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Would recommend the Sheraton in Uptown to anyone staying in Albuquerque. All of the staff is very friendly and very easy to deal with. Was very impressed with cleanliness of the hotel. Loved that we were only minutes away from everything, a lot of the shops are walking distance from the hotel which was nice. Did have an issue with... More

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Chris H. Please allow me to say it was 'My Pleasure' to be in communication with you & your family to clearly 'Exceed Your Expectations'! It is noted that wonderful Reviews such as your 5Star Review especially via social media is the type that every Hotel Manager looks forward to receiving. With the noted initial guest inconvenience - the... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

I had fantastic service from EVERY employee in this hotel....from housekeeping to general manager! Every part of the hotel was extremely well maintained and spotlessly clean. Very comfortable beds and well cleaned rooms every day. Damen, the general manager, was particularly helpful and always extremely pleasant...I'm sure he went home sometime but it seemed like he was always right there... More

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

NanaJudy, Where should I begin as it is truly humbling and likewise so very nice to receive your wonderful 5Star Review! It is & was our pleasure to be ever present throughout your stay... I can not thank you enough & just look forward to being able to say 'Welcome Home' again in the very near future. I have taken... More

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Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton

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