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Sheraton Albuquerque Uptown

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2600 Louisiana Boulevard NE, Albuquerque, NM 87110
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1 room 1 guest
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Sheraton Albuquerque Uptown
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Sheraton Albuquerque Uptown
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913 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Scottsdale, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Hotel is in a great location, central Albuquerque, NE quadrant, across the street from the ABQ uptown mall. The hotel decor feels like it could use updating and improvement; it feels like the 70's, with a sort of impersonal, bland atmosphere. The room decor is also neutral and unexciting. The staff, however was great. Friendly, responsive, and welcoming. They... More 

Was this review helpful? Yes
Glendale, California
1 review
4 of 5 stars Reviewed yesterday NEW

We have visited this hotel twice in our cross country travels. The second time we visited, there was a small problem with our room. The staff...in particular the Night Operations Manager, Richard Manis, went above and beyond to resolve the problem and make us happy! The property is a little dated, which is why I didn't give it a 5... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear aggelikoula, Please do allow me to thank you for taking the valuable time to share a wonderful 4 *Star review as our guest at the Sheraton Albuquerque Uptown Hotel. It is our pleasure to always extend the "warm Welcome and Great Customer Service" that you so kindly mention. It is geat to hear that you and yours enjoyed our... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Location is perfect close to the airport but not to far away from the city old town and new. They give you $5 vouchers for every day you keep your towels and sheets and you can use them in their bar or restaraunt which both have a great menu. Very nice modern place to stay for a weekend or a... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear prodanjj, Thank you very much for the very nice 5 *Star guest review of our Sheraton Albuquerque Uptown Hotel. Wow, to receive you rcomment "Very nice, modern place to stay for a weekend or a month" ia the type of guest mention that every hotel manager loves to receive! Equally that you apreciate our "Make a green choice" guest... More 

Mount Kisco, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

From the moment one checks in with the front desk to Chris (all around man) to Richard Mannis who helps much more than being the night manager - one cannot say enough - your wish is his command to Damen Kompanowski - the general manager - even gave us some water for our morning walk. What a staff who goes... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear donalds, It is always our pleasure to host you and your family as our guests at the Sheraton Albuquerque Uptown Hotel. Thank you and yours for the wonderful 5 *Star review! Donald, I have enjoyed being able to share your very kind guest comments with our hotel family, especially Chris U. and Richard M. for exceeding your expectations again... More 

BOISE
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The lobby area is clean and contemporary. My room on the other hand had 5 large carpet stains which made me very glad I had flip flops. I wiped down my bathroom just in case. I left a comment card and heard nothing back which is not normal. Won't be back.

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear AnnB, Please do allow me to thank you for the recent review as our guest at the Sheraton Albuquerque Uptown Hotel. It is truly via all guest reviews, observations and information received that makes us better each and every day. Ann, upon receipt of your very helpful guest communication the specific guest room observations were immediately made priority between... More 

Phoenix, Arizona
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Albuqueruque is always our favorite stopping point on road trips, and Uptown is my favorite place to stay. While the Sheraton is starting to show it's age a little bit (the furniture in the room showed a lot of wear and tear), it's still a very nice place to spend the night. It's a great location - not too far... More 

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear TXAndrea, Thank you very much for taking the valuable time to share your very nice 4 *Star review of our Sheraton Albuquerque Uptown Hotel. Wow, your commet that "I couldn't ask for more' is the type of guest mention that every hotel manager loves to receive! Andrea, it is great to know that both Albuquerque and ABQ Uptown are... More 

Austin
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed a last minute hotel during a trip from Colorado to Texas, and we had a great experience with this Sheraton. The location was convenient to getting on and off of I-40 without being right on the highway (with the resulting noise issues). The staff was great - very friendly, helped me understand my options, put up with a... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear paoawol, Thank you very much for the 5 *Star guest review of our Sheraton Albuquerque Uptown Hotel. Wow, it is wonderful to be in receipt of comments such as "clean room, comfortable bed and great staff" which are clearly those type of guest mention that every hotel manager loves to hear. Equally, it is great to know that upon... More 

Texas
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything you would expect from a Sheraton. Now problems or unexpected difficulties. Hotel was clean and quiet. There is really nothing outstanding or unique, other than parking was difficult...unless you have an electric car, and then you can tie up the drop off zone with no charge.

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear ftcawo, It is wonderful to be in receipt of your 5*Star guest review of our Sheraton Albuquerque Uptown Hotel. Equally, it is noted that you encountered a guest challenge with parking during your stay. Please do accept my apology for this encounter with the below invitation shared in advance. We sincerely hope that your travels will bring you back... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Restaurant not open for dinner, must eat in bar area. Which is not designed for serving dinners. They set up an area with small tables and chairs adjacent to the bar, Unfortunately, it looks like a cafeteria. The bar wait staff can't keep up with it when they are busy, which they usually are. The hotel staff was both very... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Richard D, Thank you very much for the very helpful 4 *Star guest review of our Sheraton Albuquerque Hotel. I sincerely apologize for any guest inconvenience whatsoever as you have noted in regards to our restaurant diner service. It is most often found that our guest prefer the social hour environment of our Lobby Lounge and also our Sol... More 

Greenbrae, California
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

I decided to stay at the Sheraton for a treat while visiting Albuquerque. The visit was most disappointing. The staff was great but then the room: The carpet was gross with a massive spot like someone had dropped a cup of coffee. The veneer on the furniture was peeling . The safe was locked when I arrived. The clock was... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Ann0781, Please do allow me to thank you for taking the valuable time to share your recent guest review of our Sheraton Albuquerque Uptown Hotel with us as it is truly through all guest communications that we become better each and every day. Ann, I have made it priority to address your noteworthy guest room observations with both our... More 

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