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Sheraton Albuquerque Uptown

3.5 of 5 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
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Certificate of Excellence 2014
Sheraton Albuquerque Uptown
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Sheraton Albuquerque Uptown
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782 reviews from our community

Traveler rating
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    75
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Anselmo, California
1 review
5 of 5 stars Reviewed yesterday NEW

I had an amazing experience at this hotel, and I travel for a living and am in many hotels all year long. I got to the front desk and was casually bemoaning the fact that I had left my chargers at home. Stephanie Parhizkof, at the front desk, said that she could help me with that if I could wait... More

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Livermore, California
1 review
4 of 5 stars Reviewed yesterday NEW

...this place was great! I had to go to Albuquerque on business and I was really dreading being away from home and family. This hotel, however, was really very comfortable. The room was a little dated but super clean and quiet, the beds are ridiculously comfortable and I love the "going green" option of skipping room service and earning a... More

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Austin, Texas
Top Contributor
61 reviews 61 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed one night on the Club Floor, which is definitely worth the extra cost. In the Club Lounge there is a very ample breakfast buffet in AM and nice assortment of finger foods in PM. Guest Room spacious and bed was the expected 'heavenly' quality. Will definitely return to this location when back in ABQ. Close to many shopping Malls.

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Ruidoso, New Mexico
1 review
3 of 5 stars Reviewed 3 days ago NEW

We had stayed at this place in first part of November and when we got they said they had no king beds left i asked are you sure and than the front desk checked again and gave me a price thinking i was getting a room with a king size bed and did not. When we got there i did... More

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Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The first day great but the day after you get a rude front desk manager who doesn't smile , doesn't interact barely even makes eye contact , embarrass you to the point of scolding you the customer because of a decision made by the manager on duty the day before . Very uncomfortable second night .

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Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Gabby312Ch Hope your travels back home were uneventful and relaxing for you. I am glad I was able to sit with you before you left, as promised I addressed your concerns. Please let me know if there is anything else I can do. Hope you have a great holiday. Yours in Hospitality, Damen Kompanowski General Manager More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the hotel for a training with work. There are quite a few good places to eat within walking distance. The hotel staff was very helpful and friendly. The food at the restaurant was good and reasonably priced but there was not a big selection. Hotel rooms were your typical hotel rooms with a few updates.

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Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Travnlena, It is nice to hear that ooverall you were pleased with the guest services provides as well as the area amenities. The Albuquerque Uptown area is a wonderful local to Rest & Relax in the 'Land of Enchantment' - New Mexico... Please do choose to return as 'Our Guest' again very soon. We will always strive to achieve... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

This place is by far the most accommodating hotel I've ever stayed at. I don't really watch TV but the TV in my room worked just fine. The front lobby people were very energetic and extremely nice about my request. They never made me feel like I was a bothering them, even if they were super busy. Manager Richard Manis... More

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Top customer service is a great thing to see as your noteworthy guest comment & please do allow me to say Thank You! We take a great deal of pride as well as satisfaction in being able to 'Exceed Guest Expectations'. It is such valuable guest observations that keeps us made aware of how we are doing... I have shared... More

Top Contributor
50 reviews 50 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is your standard Sheraton hotel plain and simple, nothing too exciting but that's OK. I was recently here for a work trip and it lives up to the quality I expect to find in a Sheraton. The rooms were very comfortable and the staff were all extremely courteous and friendly! The hotel bar was small and relatively underwhelming but... More

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Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Tim, I sincerely hope that you will choose to visit us again very soon in Albuquerque. I do believe that our hotel with it's amenities as well as our outstanding Guest Services will 'Welcome you Home'! Please do not hesitate to reach me direct if I need to do anything to ensure your next *Perfect stay!!! Yours in Hospitality,... More

Los Angeles, California
Top Contributor
54 reviews 54 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in New Mexico on a business trip, and was really pleasantly surprised by the efficiency of this hotel staff. In particular, the manager Richard Manis was incredible and went above and beyond. Ditto Louis Nutall who was in guest services, and drove me and a client to dinner (at Zinc, which was pretty good). He recommended Rebel Donuts... More

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

dear leanne c. Please do allow me to say thank You for the outstanding guest review. Equally, the level of your tripadvisor status is noted which only further adds to the volume that your comments~observations carry... We do take great pride in the area of 'Exceeding Guest Expectations' certainly with our wonderful property & it's comfortable guest facilities but also... More

Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was here for 3 nights. I was bored in the evening after work because I never had a tv that worked properly and you have to pay extra for internet ( for each device). The HD channels on the TV didn't work the first night so I couldn't watch the only premium channel they have, Showtime. It also eliminated... More

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Brian G, Please do allow me to share appreciation for the valuable guest review. It is understood that there were several challenges during your stay and for this I do apologize. Brian, I have immediately shared the concerns noted to our Engineering and maintenance direction for priority corrective action. Likewise, I do hope your travels return you to Albuquerque... More

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Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton

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