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Sheraton Albuquerque Uptown

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2600 Louisiana Boulevard NE, Albuquerque, NM 87110
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Sheraton Albuquerque Uptown
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Sheraton Albuquerque Uptown
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846 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Top Contributor
81 reviews 81 reviews
42 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Wonderful hotel. I booked due to it having a Tesla car charger installed. That allowed me to fully charge my car overnight and continue my trip across country. Very modern and nice hotel, wonderful location within walking distance of many shops and restaurants. Room was spotless and very nicely equipped. Bed was superb. Thanks for a great stay.

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear MichaelF8, Please do allow me to say thank you for the wonderful 5 *Star guest review of our Sheraton Albuquerque Uptown. To receive the guest mention of 'Wonderful hotel' is the type of guest comment that every hotel manager loves to hear. Michael, we are very proud to have the recently installed and partnered Tesla car charger at our... More 

Mesquite, Texas
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this room based on its location (I asked friends for recommendations for the area of town) and the fact that they are a pet friendly hotel. From the moment I walked through the doors, I was treated well and with respect and so was my hubby and dog. The room was on the 8th floor which is accessed... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Vthompson410, It is wonderful to be in receipt of your 5 *Star guest review of our Sheraton Albuquerque Uptown. To know that you and yours received such a nice 'Welcome' and enjoyed your stay throughout is equally wonderful! Vthompson, it is very good to know that you liked the amenities of our hotel especially the Club level and all... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Old hotel, updated rooms didn't seem quite there yet. Lobby is very trendy with bar and food service. Room was clean. Bed wasn't comfortable. Pillows were pitiful. Wifi is not free. No free breakfast, so that is another $12 per person on top of the room. Unless you are a member of their club expect to pay for every little... More 

Was this review helpful? Yes
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear TripAdvisor Member, Please do allow me to thank you for taking the valuable time to share your observations of your recent stay as 'Our Guest'. It is understood that there were several areas that did not meet your expectations during your stay. For this I do sincerely apologize as it is our ultimate goal to not only meet but... More 

Albuquerque, New Mexico
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I attended a celebration for my sorority (120 years old) and the Sheraton Uptown made the evening that much more special. The decorations were beautiful, the room was magical, the food was amazing and the service was outstanding. I have celiac disease so I have to eat gluten free. My meal was fantastic. It was moist and flavorful. It wasn't... More 

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear tishaja, Please do allow me to say thank you for taking the valuable time to share your guest review of what was truly an event that was 'Our Pleasure' to host. The 120th celebration of your sorority was just that *Special indeed! It is always so nice to know that we have extended outstanding service as you mention while... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Sheraton is very modern and comfortable. Great location, lots of food and shopping within walking distance. The staff here is the best. And a special Thank you to Richard Manis and Richie Valdez for the best customer service. Ask for them if you need anything, although anyone here is friendly and more than willing to help. Sheraton Uptown keep... More 

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Lakishab, Wow, to receive your 5 *Star guest review with the personal comment of 'Best Sheraton that you've ever stayed in' is the type of review that every hotel manager loves to receive! That you and yours found our hotel as well as all that the ABQ Uptown area has to offer to your liking is equally very nice... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The night Manager Richard M. and Rainelle gave us great service and went out of the way to make our stay pleasant. Strongly recommend this hotel! Rooms were very clean. Great location, parking lot was accommodating to our 20ft uhaul and car hauler.

Was this review helpful? Yes 2
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Kaitlin88, It is wonderful to know that you received *Great Guest Service during your recent stay as 'Our Guest'! It has been my pleasure to share your 5 *Star guest review with our hotel family to include my personal note of appreciation to Richard M. and Rainelle for exceeding your expectations throughout. Kaitlin, I certainly understand that during such... More 

Boise, Idaho
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

...this sheraton location was a big disappointment to me...i stayed there for a week & by the end i had wished i choose a different hotel..the only saving grace was their lobby/bar area, the wonderful fruit infused water jar & the staff were friendly & good...the location is good, a couple blocks away from good restaurants & stores....the first room... More 

Was this review helpful? Yes 2
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear vikki s, Thank you very much for taking the valuable time to share your guest review of our Sheraton Albuquerque Uptown. It is understood that there were several areas noted throughout your stay that led to your disappointment. Vikki, for this I sincerely apologize as it is our goal to exceed your expectations as our guest. I have made... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have been to numerous Sheraton Hotels throughout Canada and the USA, and this was one of our favourite visits. As we travel with a golden retriever, any hotel visit tends to be unique. The front desk team, especially the Supervisor Eddie Schell, were excellent...more than helpful, including granting some requests we had. The room was great... More 

Was this review helpful? Yes 2
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Tim, Wow, what a wonderful 5* Star guest review of our Sheraton Albuquerque Uptown. Thank you for the very nice words and I have made it priority to share with our hotel family together with my personal note of appreciation to Eddie and the Front Desk *Team! Tim, to receive the guest comment of "Exceeded Our Expectations" is clearly... More 

Denver, Co
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been staying at this hotel over the past 10 years. It has been a wonderful hotel, good location. good views from rooms. excellent club level. I stayed 2 nights in March one Friday one Saturday . This hotel is sold out most nights, this is one of the problems I have seen over the past year. They are... More 

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Chuck, Thank you very much for taking the time to share valuable guest observations that truly makes us better every day. I have made it priority to share your letter with our hotel family for timely attention to detail as well as preventative maintenance as it is our goal to exceed your expectations. Chuck, likewise your noteworthy comments to... More 

Golden, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I want to commend the night shift at the Sheraton. I drove in at 2am with my boys for a baseball tourney in Arizona, where our first stop was ALB. I had almost all the teams equipment and wanted to insure everything stayed intact. Can't have ten 12 year old boys without their stuff! The manager Richard Morris ensured it... More 

Was this review helpful? Yes 1
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Brittney, First and foremost, we sincerely hope that the boys had a great baseball tournament in Arizona while it continues to be a championship season for them all Spring and Summer long! It is 'My Pleasure' to be in receipt of your wonderful 5* Star guest review of the Sheraton Albuquerque Uptown. Likewise, I have enjoyed being able to... More 

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