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Sheraton Albuquerque Airport Hotel

3.5 of 5 2910 Yale Boulevard SE, Albuquerque, NM 87106
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Certificate of Excellence 2014
Sheraton Albuquerque Airport Hotel
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Sheraton Albuquerque Airport Hotel
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313 reviews from our community

Traveler rating
    126
    117
    41
    20
    9
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55
83
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rye, New York
Top Contributor
57 reviews 57 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very well run business hotel with excellent rooms and front desk service. The restaurant is very good for breakfast and the Huevos Rancheros superb. A very comfortable bed as well. The shuttle to the airport is 24/7.

Was this review helpful? Yes 1
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Estell S, We would like to thank you for your wonderful review about your most recent stay here at the Sheraton Albuquerque Airport Hotel. I am excitied to hear that the service from the front desk to the bell staff was excellent for you! We are looking forward to your future presence and will have your superb Heuvos Rancheros waiting!!... More 

Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

While the location is good, This hotel just needs work. In the Club lounge, they serve cold breakfast eggs sandwichs and the staff doesn't even understand the problem. The bar staff is not attentive and they often take their time for service. often, there is a horrible smell on low floors and in the lobby. This will be my last... More 

Was this review helpful? Yes 1
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Faulkner8251, We would like to thank you for your review in rgards to your most recent stay here at the Sheraton Albuqerque Airport Hotel and apologize about the quality of food in the Sheraton Club Lounge, the customer service from the lounge and the odor on the floors. Please rest assure that i have taken your feedback and shared it... More 

Bangkok, Thailand
Top Contributor
100 reviews 100 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What seems to be a recently renovated hotel made this stay enjoyable, even for the one night before the flight home. The rooms are large and bright with comfortable furnishings and well equipped and clean bathroom. A high floor is good as you either look over the airport or the valley to the city. They do have a shuttle to... More 

Was this review helpful? Yes 2
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

GJB21456, We would like to thak you for your wonderful review in regards to your most recent stay here at the Sheraton Albuquerque Airport Hotel! I am glad to hear that everything from the furniture provided in the rooms to the complimantary shuttle we offer to the airport! We value your business and loyalty and look forward to seeing you... More 

Irvine, California
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel was very actually very nice, rooms were updated, bathrooms were nice, lobby is nice, shuttle service was good. All was good until I was checked out waiting at the bell station for the shuttle and a maid came by. She drank out of her water bottle then proceeded to take that same water bottle to the complimentary water station... More 

Was this review helpful? Yes 1
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Kellycm2, I want to thank you for your review about your most recent stay here at the Sheraton Albuquerque Airport Hotel. I am glad to hear that the lobby, the rooms and the shuttle service was very nice for you! I do apologize about the lobby attendant drinking from her water bottle and placing it on the nozzle of our... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I'm a BIG customer service person as I work in customer service as well. After a loooong drive from El Paso with two small children we decided to book a room at the Sheraton in hopes to catch an early flight back home to Atlanta in the AM. Upon arrival I was greeted fairly quickly by the front desk lady... More 

Was this review helpful? Yes 1
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Greene_82, I want to thank you for taking the time to complete our surveys regarding your most recent stay here at the Sheraton Albuquerque Airport Hotel. I certainly apologize about the delay it took to receive your requested items and have sharede this with the department manager to ensure this doesnt happen in the future. It seems as though I... More 

Los Alamos
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sheraton, right there at the Sunport entrance, is one of my favorite places to stay when I have an early flight. The rooms are large and comfortable, the shuttle around the corner to the departures area runs regularly, and it's just a well-run, nicely appointed place. I've been familiar with it through a variety of owners over the years... More 

Was this review helpful? Yes
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

OhGoodGrief, Thank you for your wonderful review about your most recent stay with us! I am glad to hear that we are your favorite place to stay before your early flights and find our location convenient! We are happy to know that the rooms are large and comfortable, the shuttle service as well as the Rojo Lounge and Rojo Grill... More 

El Paso, Texas
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Everything was excellent. Room decor created a positive energy flow. Bathroom was beautiful. Vanity area was well-lit. Bed was warm and comfortable. Bar downstairs was fun and had excellent specials. Not much to do around hotel if you don't have a car. Didn't purchase wifi.

Was this review helpful? Yes
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Road_Family915, We would like to thank you for your positive review about your most recent stay here at the Sheraton Albuquerque Airport Hotel! I am excited to hear that everything was excellent from the room decor and in room amenities to the Rojo Lounge specials downstairs! We hope that you enjoyed your stay so much that it keeps you choosing... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2014

Rooms are very comfortable, you can walk to the airport it's so close. Good customer service and friendly front desk and bellman staff. Good gym size and there is a restaurant and bar area too. I travel to ABQ for business a lot and always like staying here

Was this review helpful? Yes
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Mbl2345, Thank you for you positive review about our property during your most recent stay with us!! We are glad to hear that the location, customer service from our front desk and bellman, the Sheraton Fitness by Core Performance and the Rojo Grill area was accommodating to you! Thank you for being a loyal guest and continue to choose our... More 

Twin Falls
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 18, 2014

This hotel is conveniently located near the airport. The shuttle driver was prompt and friendly. In fact, all the staff I encountered during my one night stay were very helpful and friendly. We did eat in the restaurant located on the main floor and the service was prompt with a nice selection on the menu. The food was tasty and... More 

Was this review helpful? Yes
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Donna H, Thank you for your great review on our location as well as the food you received from our Rojo Grill during your most recent stay with us! We are always excited to hear about the prompt and friendly service our staff is providing to all of our guests throughout their stay in Albuquerque. Thank you for your business,... More 

Taos Ski Valley, New Mexico
1 review
5 of 5 stars Reviewed December 17, 2014

I fly in and out of ABQ for business fairly frequently and often arrive late or depart early. The Shareton is practically in the airport so you can't get a room any closer. The rates are very reasonable even when checking in at the last minute with no reservation. The rooms are clean, modern and quiet. The staff is friendly... More 

Was this review helpful? Yes
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Nick B, We are pleased to hear that you choose our location for your business trips and are accommodated with our reasonable rates. It is wonderful to have such great feedback about our staff bring friendly and efficient as well as an outstanding review for Haymish our bartender!! Please rests assure I will be sharing this review with his direct... More 

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Additional Information about Sheraton Albuquerque Airport Hotel

Address: 2910 Yale Boulevard SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Albuquerque Airport Hotel 3.5*
Number of rooms: 276
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Hotel Style:
#28 Romantic Hotel in Albuquerque
#36 Family Hotel in Albuquerque

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