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Hotel Albuquerque at Old Town

3.5 of 5 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
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Hotel Albuquerque at Old Town
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Hotel Albuquerque at Old Town
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920 reviews from our community

Traveler rating
    455
    279
    100
    46
    40
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153
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283
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I recently went to brunch at this hotel and really enjoyed the experience. The food was delicious and there was such a wide array of everything you could possibly want in a buffet. I especially loved the bread pudding! Yumm. We sat outside on the beautiful patio and enjoyed the sound of the waterfall. To make the... More

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Albuquerque, New Mexico, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The Hotel Albuquerque's staff did such an amazing job at this years Southwest Conference on disabilities…early in October..it is not easy when you have so many types of disabilities to accommodate, but they handle it so well…I have lived in Albuquerque for over 25 years and this Hotel is still one of the best to stay! Close to old town... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My server Davida Casaus our was exceptionally great. I accidentally left my reading glasses on the table and Davida chased me out of the ballroom to give them to me. She went above and beyond my expectation. Great job!

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Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the time we walked in to leaving, our experience was WONDERFUL. Matt @ the front desk was so polite, courteous and welcoming. Our room, on the top floor with a balcony, was tastefully decorated New Mexican style, clean, the bed "perfectly comfortable" and the view spectacular. The restaurant @ happy hour was great. Victor the bartender was a delight... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel and restaurant were great. There was great customer service from the beginning all the way until I left early morning. The hotel is bigger than what it appears. The conference rooms are pretty large. The room's decor definitely emphasized ABQ's culture and history. Definitely an excellent place to stay and in a good location with much history.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel is awesome, the restaurant was excellent. Everything was great about it. Will definitely come back to Hotel Albuquerque again. Had a balcony view of Old Town able to watch the sunrise of Sandia Peak.

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Denver, Colorado
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I wanted to love this hotel; I loved this hotel right up until I actually GOT to the hotel. They do a fantastic job photographing the grounds to not show the 12 story Sheraton that the hotel actually is. We were a bit shocked as we were expecting a quaint boutique hotel as advertised. The entrance is nice with local... More

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Charleston, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent six nights here as part of a Road Scholar tour. The hotel is lovely and comfortable. The rooms spacious with great views. The pool huge and nicely landscaped as are the entire grounds. The staff was beyond pleasant and always smiling and accommodating. And the location could not have been more perfect. We walked to old town constantly,... More

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Pittsburgh
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently,my wife and I spent several nights at the Hotel Albuquerque while visiting New Mexico for a week. The Hotel is a fine one with a nice restaurant and bar, a hard working and courteous staff and much better than average rooms that are clean and spacious. The Hotel also has a large parking area. Most importantly (for us), The... More

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Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Marlowe, Thank you ever so much for such a comprehensive review of our property. It is always such a treat to hear when guest take full advantage of all our location and property have to offer. Keep in mind for all the great point of interests you pointed out, Old Town always has more to offer! On a side... More

Nashville
Top Contributor
103 reviews 103 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Hotel Albuquerque in Old Town while friends and I were waiting for the ABQ trolley. Very nice hotel! Wished I'd stayed here! The hotel staff were accommodating - gave us information ont he area and maps to assist us. We wanted to go in the gift shop but it was closed at the time.

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Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Geeluv05, Thanks you so very for being our guest! Sorry you didn't get the chance to visit our wonderful gift shop! If you ever return we will make sure you have the chance to see all the neat New Mexico curios they have inside. Thank you for the kind words again! All the best and hope to see you... More

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Additional Information about Hotel Albuquerque at Old Town

Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Albuquerque at Old Town 3.5*
Number of rooms: 188
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Also Known As:
At Old Town Albuquerque
At Old Town Hotel Albuquerque
Hotel Albuquerque Old Town

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