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Hotel Albuquerque at Old Town

3.5 of 5
800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
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Free breakfast with your stay
Hotel Albuquerque at Old Town
Ranked #24 of 144 hotels in Albuquerque
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517 reviews from our community

Traveler rating
    250
    161
    58
    22
    26
See reviews for
Families
93
 
Couples
167
 
Solo
48
 
Business
162
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Las Vegas, Nevada
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 21, 2013 NEW

the rooms are fair size , the bathrooms are a little small and don't have much room to put your toiletries, the door to the cabinet holding tv would not open all the way so you needed to prop chair in front of it to keep it open to watch tv. beds where all right but nothing special. they had... More

See 2 more reviews by cooks1957 for Albuquerque
Sacramento, California
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW via mobile

Attended an all class high school reunion here so had a group rate, which was fairly reasonable in relation to other convention hotels. The rooms are a good size and the beds very comfortable. Each room has a small angled balcony that affords great views of the surrounding area if high enough. The bathroom is a bit small, but there... More

Denver, CO
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2013 NEW

We stopped at Hotel Albuquerque driving to CO from AZ. It's located right off I-40, so it was REALLY easy to find. It's also really close to Old Town, so we had some fun sightseeing in the morning before we took off for Denver. Service: I tried to book a $90 rate on Expedia on the way in, but my... More

chicagoland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 15, 2013

This is an older hotel with a lot of charm. The staff was very accomodating and took care of us from the moment we arrived. It seems as though it is in need of a little TLC. The actual tower where the rooms are located is just OK! The room was just a little bigger than a typical hotel room.... More

Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review
May 19, 2013

Dear lynwayget, thank you for taking the time to write a review of your stay. We are happy to hear you were able to enjoy our hotel as well as the surrounding areas of the property. Our proximity to the historic Old Town is one of the many favorite’s aspects of the hotel. We are also glad to know our... More

Albuquerque, New Mexico
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 13, 2013

Just spent the past three days here at a conference. Lovely property for a conference. Nice ballroom for events. Food was EXCELLENT-something nit always connected with large number meals. Staff was friendly and helpful. Rooms comfortable and decorated in southwest motif giving you a true sense of place. Overall a wonderful property for a conference

See 3 more reviews by 60933Jill for Albuquerque
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review
May 19, 2013

Dear 60933Jill, thank you for choosing to stay with us at Hotel Albuquerque and for taking the time to write a review of your experience. We are thrilled to hear you had a wonderful stay and that you enjoyed our convention services as well as our friendly, helpful staff. Being a locally owned hotel we pride ourselves in presenting the... More

Roswell NM
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 11, 2013

We stayed on a week day and had heard about this hotel from a few friends. I read the review and many said it was a party hotel but when we were there we didn't experience any " loud drunk people" . The hotel is very nice but while we were there they were doing renovations and the restaurant was... More

See 3 more reviews by SmileyRoswellNM for Albuquerque
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review
May 19, 2013

Dear SmileyRoswellNM, we appreciate you sharing your recent experience with us. We are pleased to hear that you enjoyed the hotel. We do apologize for any inconvenience you might have had during your stay with us as this is definitely not the norm. As a hotel striving to always meet standards we are constantly updating our property and our current... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2013

This is a very large hotel with friendly staff, comfortable beds, nicely decorated rooms and in a good location. The room I stayed in (214) - a Traditional King - was very large and comfortable, bathroom was good - although it had a view of the carpark. Also there was no fridge, which I would've expected in such a large... More

Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review
May 19, 2013

Dear vandegrr, thank you for choosing to stay with us at Hotel Albuquerque at Old Town. We are happy to hear that you enjoyed our friendly staff, fantastic location, and our deluxe sleeping rooms. Our great location allows us to offer two views of Albuquerque’s unique landscape of either the beautiful Sandia Mountains or the historic Old Town. We are... More

Ruidoso, New Mexico
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

I stayed for a recent conference, hadn't been there for several years. I like the southwest decor and Indian blanket design carpet, even in the guest rooms. It really suits the location. Great service throughout my two night stay, all employees were friendly and greeted me with a smile. Saw some construction in the courtyard; looks like they will be... More

Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review
May 19, 2013

Dear LodgeAtSierraBlanca, thank you for taking the time to write a review of you stay. We are glad to hear your return stay was an enjoyable one. Being a locally owned hotel we pride ourselves in presenting the southwestern décor in a proper and well-kept manner and are happy that you enjoyed the property overall. We are happy to know... More

Ruidoso, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013 via mobile

The Hotel ABQ hosted the New Mexico Governors Conference on Tourism this year and I found it to be one of the best conference sites that I've experienced in New Mexico. The staff is very friendly and helpful, rooms are very clean & comfortable, and the hotel is in a great location in Old Town Albuquerque. When I travel to... More

Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review
May 19, 2013

Dear Ruidoso1, we appreciate you taking the time to write a review of your recent stay with us at Hotel Albuquerque at Old Town. We are very glad to hear that you enjoyed your stay while attending the conference. Our convention areas as well as the staff that manage it are excellent. We are pleased to hear our service and... More

Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 5, 2013

We spent three nights in this hotel. We had a mini suite which was quite spacious. The service was very good. Our only problem was our inability to adjust the room thermostat. The lobby is beautiful and the garden and pool are lovely (although under construction right now).

See 2 more reviews by Cinwantagh for Albuquerque
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review
May 19, 2013

Dear Cinwantagh, thank you for choosing to stay with us at Hotel Albuquerque at Old Town. We are happy to hear that you enjoyed our friendly staff, fantastic grounds, and our comfortable and spacious sleeping rooms. Thank you for writing a five star review of your recent stay with us. We look forward o welcoming you back to a construction... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(22)
  • Cafe Plazuela(9)
  • Room service(9)
  • Gift shop(6)
  • Parking lot(5)
  • Q bar(5)
  • Friday night(4)
  • Friendly and helpful(4)
  • Front desk staff(3)
  • Balloon Fiesta(3)

Additional Information about Hotel Albuquerque at Old Town

Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Albuquerque
#14 Family Hotels in Albuquerque
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hotel Albuquerque offers New Mexican hospitality in with Albuquerque sophistication. Adorned with a historic touch of contemporary furnishings inside its territorial-style exterior, the hotel is a one-of-a-kind experience. Comfort is melded with New Mexican elegance in every one of the 188 guest rooms. The hotel offers restaurants, bars and social venues on the property to satisfy the hungry, the high-class, and the ultra-chic. As a landmark to the city, the hotel sits quaintly in the historic Old Town area, where guests can conveniently walk to several attractions, parks, museums, and shops. After one experience at the Hotel Albuquerque, you’ll feel like calling Albuquerque your home."Hotels supporting cultural causes." ... more   less 
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Also Known As:
At Old Town Albuquerque
At Old Town Hotel Albuquerque
Hotel Albuquerque Old Town

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Hotel Albuquerque at Old Town
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