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All 146 Albuquerque hotels

Hotel Albuquerque at Old Town

3.5 of 5 Hotel   |   800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
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Ranked #23 of 146 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Helene W Larchmont, New York
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862 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
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English first
Larchmont, New York
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed our 4 night stay in the hotel with breakfast package. Our room was comfortable with a king size bed and complimentary roll away which worked well with our 12 year old daughter. The mountain view from our room was spectacular.The breakfasts at the restaurant were very good. My daughter's tradition of eating ice cream on her birthday was... More

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Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

So we stopped here for a nite on our road trip to ca. The hotel is in a great location. We could walk around old town no problem. The rooms were clean a large . The beds comfortable. bathrooms great. Only thing us the air conditioning a bit loud. Could be a problem for lite sleepers. All in all I... More

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Toronto, Ontario
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

We booked two rooms for a 2 night business trip. On arrival both myself and my colleague experienced problems with our rooms. I was unable to find a way to turn the air conditioner off and my colleague's shower in his room sprayed hot water in all directions. I called to get help in turning off the air unit but... More

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alamedafrances
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here on a Monday evening. The website pictures were enchanting; however, the actual hotel is a little older than the pictures project online. It has an absolutely beautiful lobby and a fantastic pool. The rooms could use some updating. The restaurant is totally less impressive - not only are some items ho- hum but they do not even... More

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Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Alamedafrances, Thank you so very much for taking the time to let us know about your visit to our lovely city. We always appreciate when a guest provides feedback in terms of where we excelled and where perhaps we may have some room to improve. Keep in mind our menu is constantly evolving in order to better serve our... More

Roswell, NM
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Weekend stay for Sat and Sun nite. Beautiful hotel both inside and out. Our room was very nice and clean. It was a handicap accessible room and the bathroom was a little small but our main reason for choosing this type of room is for bad knees. They have a wonderful restaurant in the hotel and the Sunday brunch was... More

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Northridge, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were in the banquet room for our family reunion. The food was delicious, service was attentive, and the room was spacious and well decorated. The hotel is classic and has a New Mexico charm. The grounds were beautiful, and the bathrooms were large and clean. A great time for us all!

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Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Mary D, Capturing the charm of our wonderful state is exactly what we aim for here at Hotel Albuquerque at Old Town! It is always such a joy to hear when a guest's visit to our hotel provides an avenue into all the wonder which the Land of Enchantment has to offer. Thank you immensely for the visit and... More

San Antonio, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We got in late and slept in late! Spacious room, fast room service, comfortable bed, a little slow getting hot water to the shower, but it finally happened. Overall I would stay here again. Good for couples and families.

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Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear KristiatSAtown, However brief your time here may have been, we are so pleased to hear that it was relaxing! Thanks for letting us hear about your visit. We truly hope your next stay provides you more time to experience all our wonderful hotel has to offer. (My personal favorite is our wonderful restaurant Gardunos! Make sure to try the... More

Augusta, Maine
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for a two day training held in their Franciscan Ballroom. The hotel rooms were spacious and very comfortable, my room faced the mountains and had a wonderful view. The pool was luxurious and beautiful, the restaurant was good but did not offer much for someone not wanting the spicy food of the southwest. The conference facilities were... More

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Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Erowyn62, We are so glad your business trip also provided a small bit of extra time to enjoy everything our wonderful hotel and location have to offer. Thanks for taking time out of your busy schedule to tell us about your time here at Hotel Albuquerque at Old Town! Should you ever return, please keep in mind that our talented... More

Albuquerque, New Mexico
2 reviews
5 of 5 stars Reviewed 1 week ago

I wish there were a 6 star rating because I would give it to them with a smile. Last night (August 23, 2014) we held a 40th year High School reunion here. I cannot say enough about the job the hotel did for us. We had a number of people that showed up unexpectedly, and the hotel bent over backwards... More

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Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Rugmannm, Please know we appreciate your attempt for the rarely seen six star rating! It means the world to us that your experience was entirely unforgettable and only hope you are able to join us again as soon as possible! It’s always particularly fun for us to hear that a class reunion at our hotel provided time for some... More

Albuquerque, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Our family had a reunion dinner/dance at the Hotel Albuquerque In July 2014. Approximately 178 attended this function in the Hotel Albuquerque ballroom. The room was beautiful, with special thanks to the staff for all their attention to detail. The most amazing part was the food. It was outstanding. The steak/shrimp scampi plate was cooked perfectly, but so was the... More

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Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Janet B, Each and every review I have read about this event has been adamant about how much fun you all had! At the end of the day absolutely nothing makes us more pleased than to hear this! Thank you and your family for remaining such loyal and gracious guests. Serving you truly is what makes our job a... More

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Additional Information about Hotel Albuquerque at Old Town

Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Albuquerque at Old Town 3.5*
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Also Known As:
At Old Town Albuquerque
At Old Town Hotel Albuquerque
Hotel Albuquerque Old Town

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Albuquerque #8 Business Hotel in Albuquerque #10 Family Hotel in Albuquerque #29 Romantic Hotel in Albuquerque
Hotel Class
Official Description (provided by the hotel)
The Hotel Albuquerque offers New Mexican hospitality in with Albuquerque sophistication. Adorned with a historic touch of contemporary furnishings inside its territorial-style exterior, the hotel is a one-of-a-kind experience. Comfort is melded with New Mexican elegance in every one of the 188 guest rooms. The hotel offers restaurants, bars and social venues on the property to satisfy the hungry, the high-class, and the ultra-chic. As a landmark to the city, the hotel sits quaintly in the historic Old Town area, where guests can conveniently walk to several attractions, parks, museums, and shops. After one experience at the Hotel Albuquerque, you’ll feel like calling Albuquerque your home."Hotels supporting cultural causes." ... more   less 
Number of rooms
188

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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