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Hotel Albuquerque at Old Town

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800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
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1 room 1 adult
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1,305 Reviews from our TripAdvisor Community

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Valencia, CA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good location for a meeting. Walking distance to Old Town. Facilities are well maintained, but the rooms could use a bit of freshening. Nice big TV in room. Some construction taking place on the property which kills the view, but should only be temporary. Note, stairs exit outside the hotel, so don't plan on going to or from the gym... More 

Helpful?
Thank doggystravels
Ruidoso, New Mexico
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel is brimming over with old world charm. However, a little below the surface it starts showing it's age. Our room was OK, but for the price there is much room for improvement. The bathroom was very small, lighting was inadequate, not enough outlets to charge electronics, and lamps looked like they had been there since the 70's. On... More 

Helpful?
Thank Jerry G
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here on the way through town and were pleasantly surprised. The front desk was sooooo pleasant. The hotel is very clean and food was very tasty from the restaurant. The price for the motel offset the slightly higher prices of the restaurant. Very close to Old Town and we felt safe in the neighborhood. We will be staying... More 

Helpful?
Thank Julie D
Level Contributor
337 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I loved this place. I was there for a conference... as a speaker.. and the facilities were wonderful... conference rooms, hotel rooms and the service. I was treated especially well by Matthew at the desk when I was having trouble printing something in the business area. He was exceptional and the service was so welcome.

Helpful?
Thank MarySEverett_Wa
LIBERTY
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Even though the hotel is a bit old and it shows in areas the hotel is decorated very nicely. The gal at the front desk was very nice. She had an unusual name that started with a T...something like Tamara. The room was clean and updated for the most part. The problems we encountered were really not the fault of... More 

Helpful?
Thank sarlanis
Naples
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

So here goes...staff was very attentive and welcoming. Had some maintenance issues which were attended to in a prompt fashion. Rooms are OK, some with balconies but..there is no sound insulation at all between rooms. You hear everything...and I mean everything..which is not fun at 4 AM. If you neighbor sneezes or worse, you hear it. Even the gardener started... More 

Helpful?
Thank skarpman
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Hotel Abq in Old Town is a gorgeous taste of New Mexico. Thoroughly enjoyed my stay. I have to give accolades to the Audio/Visual Techs who offered assistance with our conference, as we had numerous technical related items that needed to be properly hooked up, etc. John Strader and Joe Perry(AV Techs) offered much appreciated and prompt assistance with any... More 

Helpful?
Thank Taylor H
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

My grandparents recently stayed at the Hotel Albuquerque for my graduation in December. I am always hesitant when it comes to hotels because my parents are quite picky about their accommodations. To begin, they were greeted by Jeremiah who lightened the mood with his bubbly attitude and transparency about the hotel and the attractions in the area. What a great... More 

Helpful?
Thank Carodeez
Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location. But best of all, warm and welcoming and thoughtful service. Clean, nice restaurant. Staff that makes you feel right at home. Room service and housekeeping adds special little touches that go above and beyond what is expected. I travel to the area often, and I would not stay anywhere else.

Helpful?
1 Thank pedneuro
Chicago, Illinois
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference. Check-in was easy and pleasant. The hotel rooms are a good size, and clean. They seem a bit dated, especially in regards to the bathrooms. The convention rooms were fine but were constantly freezing, and there was often a draft blowing down on you from above- this happened in many of the rooms, not... More 

Helpful?
Thank Christine A
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