We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 146 Albuquerque hotels

Hotel Albuquerque at Old Town

3.5 of 5 Hotel   |   800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Hotel website
Affiliate website
Hotel amenities
Special Price
Albuquerque's Summer Sale
Save Saved
You added Hotel Albuquerque at Old Town to your Saves list
Hotel Albuquerque at Old Town
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
80%
Ranked #23 of 146 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
alamedafrances alamedafrances
  • Overview
  • Reviews (859)
  • Photos (624)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (246)
  • Location
  • More
true
Write a Review

859 people have reviewed this hotel

Traveler rating
    424
    258
    96
    44
    37
See reviews for
145
249
69
268
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
alamedafrances
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here on a Monday evening. The website pictures were enchanting; however, the actual hotel is a little older than the pictures project online. It has an absolutely beautiful lobby and a fantastic pool. The rooms could use some updating. The restaurant is totally less impressive - not only are some items ho- hum but they do not even... More

Was this review helpful? Yes
Roswell, NM
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Weekend stay for Sat and Sun nite. Beautiful hotel both inside and out. Our room was very nice and clean. It was a handicap accessible room and the bathroom was a little small but our main reason for choosing this type of room is for bad knees. They have a wonderful restaurant in the hotel and the Sunday brunch was... More

Was this review helpful? Yes
Northridge, California, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were in the banquet room for our family reunion. The food was delicious, service was attentive, and the room was spacious and well decorated. The hotel is classic and has a New Mexico charm. The grounds were beautiful, and the bathrooms were large and clean. A great time for us all!

Was this review helpful? Yes
San Antonio, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We got in late and slept in late! Spacious room, fast room service, comfortable bed, a little slow getting hot water to the shower, but it finally happened. Overall I would stay here again. Good for couples and families.

Was this review helpful? Yes
Augusta, Maine
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a two day training held in their Franciscan Ballroom. The hotel rooms were spacious and very comfortable, my room faced the mountains and had a wonderful view. The pool was luxurious and beautiful, the restaurant was good but did not offer much for someone not wanting the spicy food of the southwest. The conference facilities were... More

Was this review helpful? Yes
Albuquerque, New Mexico
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I wish there were a 6 star rating because I would give it to them with a smile. Last night (August 23, 2014) we held a 40th year High School reunion here. I cannot say enough about the job the hotel did for us. We had a number of people that showed up unexpectedly, and the hotel bent over backwards... More

Was this review helpful? Yes
Albuquerque, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Our family had a reunion dinner/dance at the Hotel Albuquerque In July 2014. Approximately 178 attended this function in the Hotel Albuquerque ballroom. The room was beautiful, with special thanks to the staff for all their attention to detail. The most amazing part was the food. It was outstanding. The steak/shrimp scampi plate was cooked perfectly, but so was the... More

Was this review helpful? Yes
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Janet B, Each and every review I have read about this event has been adamant about how much fun you all had! At the end of the day absolutely nothing makes us more pleased than to hear this! Thank you and your family for remaining such loyal and gracious guests. Serving you truly is what makes our job a... More

Albuquerque, New Mexico
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel to attend a convention being held there. We had a room on the fifth floor facing the patio area. The room was outfitted with a king-sized bed, desk, chair, bureau, and night stands. The décor was what I would call southwestern colonial. The bathroom fittings were clean but somewhat worn from years of cleaning, i.e.... More

Was this review helpful? Yes
Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

I recently attended an evening event at Hotel Albuquerque. It was fantastic! Good food, great service, they really catered to all of our needs and made it a night to remember!! I highly recommend Hotel Albuquerque for any event.

Was this review helpful? Yes
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Caroline H, Thank you tremendously for sharing such kind words in regards to our property! It was truly a pleasure to host you and your entire group! We hope your travel plans hastily bring you back to New Mexico and our friendly hotel as soon as possible. All the best and see you soon. -Matthew Troche More

Albuquerque, New Mexico
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a family event at Hotel Albuquerque and many of the guests stayed at the hotel for several days before and after the event. This hotel was a complete package. Its location was perfect for the adults to shop and walk Old Town ALbuquerque. The children had close access to museums and the zoo. And traveling to other parts... More

Was this review helpful? Yes
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Lovemath, Thanks for taking advantage of all the great perks that come along with being a guest at our fine hotel! We love when kids enjoy the location as much as the parents and are so glad that was your experience at Hotel Albuquerque! Whether your party large or small it is always a pleasure to be able to... More

Owners: What's your side of the story?
If you own or manage Hotel Albuquerque at Old Town, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Albuquerque at Old Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Albuquerque at Old Town

Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Albuquerque at Old Town 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Expedia, Priceline, Tingo, Hotels.com, Despegar.com, BookingOdigeoWL, Reservation Counter, Venere, Otel and Jetsetter so you can book your Hotel Albuquerque at Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
At Old Town Albuquerque
At Old Town Hotel Albuquerque
Hotel Albuquerque Old Town

624 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (194)
Viewed
Room/suite (31)
Viewed
View from room (45)
Viewed
Hotel & grounds (54)
Viewed
Bathroom (15)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (4)
Viewed
Dining (6)
Viewed
Pool/beach area (4)
Viewed
Other (33)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (352)
Viewed
Amenities (23)
Viewed
Champagne Suite (28)
Viewed
Junior Suite (41)
Viewed
Junior Suite - 2 (37)
Viewed
Pool (16)
Viewed
Presidential Suite (31)
Viewed
Restaurants and Bars (58)
Viewed
The Hotel (46)
Viewed
Traditional Double (38)
Viewed
Traditional King (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (79)
Viewed
Hotel & grounds (30)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (33)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Albuquerque with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Albuquerque #8 Business Hotel in Albuquerque #9 Family Hotel in Albuquerque #29 Romantic Hotel in Albuquerque
Hotel Class
Official Description (provided by the hotel)
The Hotel Albuquerque offers New Mexican hospitality in with Albuquerque sophistication. Adorned with a historic touch of contemporary furnishings inside its territorial-style exterior, the hotel is a one-of-a-kind experience. Comfort is melded with New Mexican elegance in every one of the 188 guest rooms. The hotel offers restaurants, bars and social venues on the property to satisfy the hungry, the high-class, and the ultra-chic. As a landmark to the city, the hotel sits quaintly in the historic Old Town area, where guests can conveniently walk to several attractions, parks, museums, and shops. After one experience at the Hotel Albuquerque, you’ll feel like calling Albuquerque your home."Hotels supporting cultural causes." ... more   less 
Number of rooms
188

Questions & Answers

Questions? Get answers from Hotel Albuquerque at Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer