The positives about this hotel are Vance and Dave the drivers. They were polite, knowledgable and willing to help with luggage etc; as well as free internet. The best thing about this hotel was leaving.. When we checked in the receptionist was gossiping on the phone and wearing a hoodie.. She was also studing and disinterested in helping us, was... more

Management is fairly rude and housekeeping is not much better despite daily tips. Our first room had only one bed even though the reservation was for three people. The second room was on the freeway side and very noisy. When I called and politely inquired about switching rooms I was told they did not have any more rooms available and... more

This hotel was nice - a little tired but not yucky! All rooms had balconies and we started off with a room at the front which had stunning views over the city - amazing at night - but moved the second night to a back room which was quieter. (Traffic noise at the front). Good value; very good complimentary breakfasts.... more

I have been seeing quite a few bad reviews of the Plaza Inn and I was terrified to go to the hotel this past July (I had booked the hotel without seeing reviews). I was pleasantly surprised because the reviews did not mention some of the good things I found in this hotel. I found that the staff was very... more

I arrived at 11:30 at night from a cross-country flight and was told that the inn was full. I had made the reservation months earlier and confirmed the reservation by phone three days before. The front desk clerk did find another place for me to stay at their rate and paid for the taxi to ferry me to the new... more

The location was not bad, it was easy to get to and easy to leave. The room was inexpensive but I would rather have spent another $10 a night more at another hotel. The bed messed up my back something horrible and made a lasting impression all day for the 5 days my family was there. Also, the attached restaurant... more

I stayed here because my Dad booked my Mom here for my Grandmas 90th Birthday. The pictures on Expedia looked great. Not so much. FREE hotel shuttle took 30 mins to arrive. Front desk had one person working. My smoking room did not come with an ashtray! I would rather spend the 90 bucks a night on a branded hotel... more

We booked this hotel through an online travel agency and specifically booked a room with two beds. The person at that checked us in was incredibly rude and acted offended that we'd used an online travel agency to book. We were given a one bed room and told there were no two bed rooms available. We were told that maybe... more

I cannot recommend the Plaza Inn in Albuquerque. When my husband and I arrived, the clerk said she had no record of our reservation. I produced a computer printout with our confirmation information and she apologized, saying she must have inadvertently assigned us a room for the next night instead. She did find an attractively decorated room for us; but... more