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Howard Johnson Albuquerque Midtown

900 Medical Arts Avenue NE, Off I25 & I40, Albuquerque, NM 87102 (Formerly Plaza Inn Albuquerque)
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Howard Johnson Albuquerque Midtown
Best prices for: 1 room 1 guest
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314 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Central nm prairie
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really appreciated the cordiality and helpfulness of the staff in this hotel. The room was clean and well maintained.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
HoJoSalesManager, General Manager at Howard Johnson Albuquerque Midtown, responded to this review

Good afternoon. Thank you for staying at our property. Our entire staff was elated with happiness and encouragement when we got your 5 Star review. We have worked really, really hard the past 3 months to make changes to our property for you, our guests. Without you guys, we would not have jobs. So we thank you in advance for... More 

Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed 5 days ago NEW

the only two positives is that it is near the hospital and the morning staff was friendly. I killed a spider and a cockroach in my room. there was stuff like wrappers and plastic bags left from the previous guest. the room that I called and reserved was not ready and they wanted us to wait after being up over... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
HoJoSalesManager, General Manager at Howard Johnson Albuquerque Midtown, responded to this review

Good afternoon. Thank you for staying at our property. I am so sorry about your experience at the property. We strive for our guest to have the best experience possible and we dropped the ball with your stay. For that I am so sorry. We train our staff every week in cleaning our rooms as we would our homes. We... More 

Travelers are raving about these Albuquerque hotels

Moriarty, New Mexico
1 review
5 of 5 stars Reviewed 5 days ago NEW

Nice clean remodeled rooms and lobby and breakfast area great rates for state government employees we love this place they treat us like family i stay there at least once a week sometimes more for work on the road!

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
HoJoSalesManager, General Manager at Howard Johnson Albuquerque Midtown, responded to this review

Good afternoon. Thank you for staying at our property. Our entire staff was elated with happiness and encouragement when we got your 5 Star review. We have worked really, really hard the past 3 months to make changes to our property for you, our guests. Without you guys, we would not have jobs. So we thank you in advance for... More 

Tucson
1 review
4 of 5 stars Reviewed 1 week ago via mobile

My family stayed at the hotel on Friday and Saturday evening. We had a special rate garnered via Trivago. We opted to "pay later" instead of via the third party website. I paid cash on my arrival, leaving the debit card reserved with for incidentals only. To my shegrin the staff processed a hold on my account for the entire... More 

Was this review helpful? Yes 1
HoJoSalesManager, General Manager at Howard Johnson Albuquerque Midtown, responded to this review

Good afternoon. Thank you for staying at our property. I am so sorry for our mishap on the cash payment and placing a hold on your card. I know when hotels do that to me it is very frustrating and i cant afford a hold on my card. With this said, I have retrained our staff on how to handle... More 

Silver City, New Mexico
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really like what you have done with the remodeling. I'm looking forward to seeing your plans for the rooms. I also was pleased with the way the breakfast is now being handled.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 2
HoJoSalesManager, General Manager at Howard Johnson Albuquerque Midtown, responded to this review

Good afternoon. Our hotel is under going some amazing renovations in all of the public areas and the guest rooms, however the guests rooms may not be done until September of 2015. We would love for you to come and stay with us again and see our growing changes. Our breakfast is our proudest growth and is totally amazing. We... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

The shuttle bus was very accommodating to my mother, the house keeping staff were very polite and helpful. Although front desk staff was less helpful. We stayed 3 nights but had to get our cards rekeyed daily. On our last day they attempted to switch our room key cards 5 times it was fairly late in the evening we had... More 

Was this review helpful? Yes
HoJoSalesManager, General Manager at Howard Johnson Albuquerque Midtown, responded to this review

Thank you so much for your feedback from your stay here at The Howard Johnson Abq Midtown. I am so sorry that we dropped the ball when you and your family checked in. We are currently refreshing our look and switching out guests rooms, guest room doors, mattresses, furniture...etc as a Howard Johnson Hotel. Our lobby has a new look... More 

Gallup, New Mexico, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been a frequent visitor of this hotel ever since it was formerly the Plaza Inn. It is undergoing renovations as it is being converted to a Howard Johnson. The new management has made an effort to correct the mistakes of the past management. But what I am writing about today is to highlight one particular staff who stood... More 

Was this review helpful? Yes 2
HoJoSalesManager, General Manager at Howard Johnson Albuquerque Midtown, responded to this review

Thank you so much for your review our our hotel. Your comments make us very excited to read and also allows us to focus on the staff and awarding them for their efforts, especially our breakfast attendant, Poli. Thanks to all of her hard work, and your comments, she will receive a $25 gift card for making your stay so... More 

South Daytona, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I'm not entirely sure why this hotel gets such bad reviews. We stayed here from 5/29-6/1 and it was great. The staff is extremely friendly and always willing to help. Breakfast is different everyday and not bad for a free hotel breakfast, very impressed. Our room was 132 on the bottom floor. extremely clean and cozy, air conditioner worked great... More 

Was this review helpful? Yes 1
HoJoSalesManager, General Manager at Howard Johnson Albuquerque Midtown, responded to this review

Thank you so much for your review our our hotel. Your comments make us very excited to read and also allows us to focus on the "Scary" parts. We are in the process of updating our painting in the pool area and hopefully putting new furniture in there as well as getting a hand painted mural to brighten the place... More 

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