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Albuquerque Marriott

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2101 Louisiana Blvd NE, Albuquerque, NM 87110
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524 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW

I went to this hotel this past weekend. It was so nice and very relaxing. This will be my choice of hotel to visit for now on. The staff were very nice. They were very helpful. The room was really nice and very neat. Room service was very good. The food was delicious and very fresh.

Helpful?
Thank Norma P
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for taking the time to post this excellent review. We are glad you enjoyed your stay and that you received Marriott's brilliant service. I will forward your comments to our management team. Your business is greatly appreciated. Enjoy this beautiful day. Take care. More 

Texas
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Typically stay at the Embassy Suites but did not have rooms so went with the Marriott. Very nice front desk services but the hotel itself is older and doesn't feel updated. Really like the location and the ability to walk around the town a bit and to restaurants. Certainly meets all the typical needs but would not be my first... More 

Helpful?
Thank HWHDKT
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

We appreciate your honest review of our hotel. We always try to maintain Marriott's high quality standards and apologize that we fell short. We are sorry you were not satisfied with our hotel. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking... More 

Tularosa, New Mexico
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a meeting and banquet. The room was very nice with a view of the Sandia Mountains. It was very clean, room and comfortable. The beds and linens were very nice. I would stay here again.

Helpful?
Thank percyqh55
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is extremely important to us. We are so glad you experienced Marriott's brilliant service. Your business is greatly appreciated. Again, thank you and enjoy the rest of this lovely day. Take care. More 

Alamosa, Colorado
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A friend used her points for two nights at this Courtyard Marriott at the Albuquerque Airport and we were both disappointed. We used the pool the first time there. Water was cold. Hot tub was lukewarm and dirty. On our way back, we did not chance the pool again. The restaurant's hours were extremely limited and the prices were high.... More 

Helpful?
Thank Erin S S
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for posting this review on a Marriott property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. I will also contact the... More 

Menomonie, Wisconsin
Level Contributor
18 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

One of the best Marriotts that I have stayed at. Nice gift shop. We where there New Years Eve. It was still so quiet! The staff was just great and so helpful! We always stay on the concierge floors, in case there is no where else to eat around the hotel. Great food worth the extra money. Right off the... More 

Helpful?
Thank Shelley U
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. We value the comments we receive regarding our great customer service and are so pleased to hear you were able to experience it! Your business is greatly appreciated. Enjoy this lovely day. Take care. More 

Rockmart, Georgia
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I was in Albuquerque for a conference last month. Staff was very helpful but there were problems with the room. Wasn't as nice as other Marriott's I have stayed at. Had lots of problems getting the shower to adjust. Seemed to be either real cold or real hot, no in between.

Helpful?
Thank Petey0527
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next... More 

Las Cruces, New Mexico
Level Contributor
223 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the first time recently. The hotel is nice but aging. It is well maintained though the rooms are a bit on the small side even when we got a corner room. The pools are great, the fitness center open 24 hours, and the room service has good hours, though not 24/7. The staff were excellent and... More 

Helpful?
Thank docallergy
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for taking the time to post this excellent review. We are glad you enjoyed your stay and that you received Marriott's brilliant service. I will forward your comments to our management team. Your business is greatly appreciated. Enjoy this beautiful day. Take care. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean, and provides a great value. Rooms are nice and updated, The staff is very friendly, the location is great- right across the street from the mall in case you need anything. Everything you expect from a Marriott property.

Helpful?
Thank Jenjen325
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. We are so delighted to hear you enjoyed our hotel along with the hotel amenities. I am thrilled to have the pleasure of sharing your experience with the hotel associates. Your business is truly appreciated. Have an awesome week. Take care. More 

Las Cruces
Level Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

So if I were just staying here with my family I would probably satisfied, but here for a conference, eating meals - disappointing! The rooms are nice, ask for a room on the east side, they're much larger. The lobby and bar area are equally nice and shopping and a plethora of eating places are within walking distance and the... More 

Helpful?
Thank crucesaggie
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Please accept my sincere apology for the issues you encountered during your recent stay. I greatly appreciate your honest feedback. The management team will be advised immediately and will share your comments with their staff. This will assist with the hotel's daily training scenarios. your business is truly appreciated. Have an amazing week. Take care. More 

Yakima
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel was beautiful and the check in staff was friendly. I was disappointed that there was NO breakfast associated with the room and there was a $15 charge for internet service!! The next night we stayed at a Radisson Hotel and the Marriott could take a few pointers.

Helpful?
Thank Zella W
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Please accept my sincere apology for the issues you encountered during your recent stay. I greatly appreciate your honest feedback. The management team will be advised immediately and will share your comments with their staff. This will assist with the hotel's daily training scenarios. your business is truly appreciated. Have an amazing week. Take care. More 

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