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La Quinta Inn Albuquerque I-40 East / San Mateo

2424 San Mateo Blvd Northeast, Albuquerque, NM 87110-4053
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La Quinta Inn Albuquerque I-40 East / San Mateo
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Ranked #96 of 146 Hotels in Albuquerque
A recent review
4 of 5 stars Reviewed November 22, 2013
Carolyn S Round Rock, Texas
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133 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for La Quinta Inn Albuquerque I-40 East / San Mateo
See the most recent reviews
Round Rock, Texas
Top Contributor
118 reviews 118 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 22, 2013

Stayed here for one night. Had a nice evening. Motel was comfortable and clean and reasonable. Due to the snow storm closing I 40 stayed here to plan another route home. Decided on LQ because of reputation I was familiar with. Never disappointing!

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Fort Worth, Texas, Usa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 8, 2013

This place is horrible. First night the television didn't work. We waited a couple of hours to get it fixed. And it was obvious that the nonsmoking rooms had been smoked in. Second time was worse. TV didn't work so we were moved to a different room with dirty face towels, and NO BATH TOWELS. Cigarette holes on the comforter... More 

Was this review helpful? Yes 1
La Quinta A, General Manager at La Quinta Inn Albuquerque I-40 East / San Mateo, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta. As you see we have several great reviews. We do try to make everyone 100% satisfied, at times mother nature stops us... More 

Brattleboro, Vermont
Top Contributor
137 reviews 137 reviews
41 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 25, 2013

The facility is of the older style with exterior corridors and parking surrounding the building. Most patrons would be able to park immediately adjacent to their room, so helpful if there are many bags to carry. Room appeared to have been recently renovated, with a large bath sink/counter area, the towels were a cut above what was expected. There was... More 

Was this review helpful? Yes 1
La Quinta A, General Manager at La Quinta Inn Albuquerque I-40 East / San Mateo, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta. As you see we have several great reviews. We do try to make everyone 100% satisfied, at times we do not please... More 

Clovis, New Mexico
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 14, 2013

The hotel itself was clean, the staff was friendly, and the room was comfortable. The only drawback was that I could tell when my kids stomped around, but I never heard anyone else. There were no loud people or rooms other than mine. The breakfast had the normal yogurt, bagels, cereal, etc, but they were out of syrup. The price... More 

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La Quinta A, General Manager at La Quinta Inn Albuquerque I-40 East / San Mateo, responded to this review

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Albuquerque - San Mateo La Quinta. We look forward to providing you with exceptional service in the future. With are well trained and pleasant staff we strive to make each guest 100% satisfied. La Quinta continuously strives to create memorable moments with our guests,... More 

2 reviews
1 of 5 stars Reviewed October 14, 2013 via mobile

dated room, children making noises until late in the evening and dogs barking as early as 6 am in the morning. Front desk staff in am rude. Can I say more?? Also no telephone books. And breakfast was cold.

Was this review helpful? Yes
La Quinta A, General Manager at La Quinta Inn Albuquerque I-40 East / San Mateo, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta. As you see we have several great reviews. We do try to make everyone 100% satisfied, at times we do not please... More 

Fort Worth, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 13, 2013

My roommate and I stopped here on the way to Flagstaff. We stayed only one night, and the hotel was completely fine. We experienced no major issues. If you're just passing through town, then this place is perfect. We got an extremely low price, and the location was excellent.

Was this review helpful? Yes
La Quinta A, General Manager at La Quinta Inn Albuquerque I-40 East / San Mateo, responded to this review

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Albuquerque - San Mateo La Quinta. We look forward to providing you with exceptional service in the future. With are well trained and pleasant staff we strive to make each guest 100% satisfied. La Quinta continuously strives to create memorable moments with our guests,... More 

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2013

This place is very budget oriented. My bed smelled like it was already slept in for a week. Killed 4 fly's, 1 still buzzing around. Could not get fridge/microwave in room and someone put down that we were staying for 1 day, not the week...so we came back to the room after working overnight to dead key cards. Overall...pretty bad... More 

Was this review helpful? Yes
La Quinta A, General Manager at La Quinta Inn Albuquerque I-40 East / San Mateo, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta. As you see we have several great reviews. We do try to make everyone 100% satisfied, at times we do not please... More 

A TripAdvisor Member
5 of 5 stars Reviewed September 13, 2013

This hotel was very nice and everything went perfect. Bed and pillows are very comfortable...we called ahead while on the road to reserve the room and the staff was very helpful and it was a quick check in. Will be staying at this hotel next time!!

Review collected in partnership with La Quinta

Was this review helpful? Yes
La Quinta A, General Manager at La Quinta Inn Albuquerque I-40 East / San Mateo, responded to this review

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Albuquerque - San Mateo La Quinta. We look forward to providing you with exceptional service in the future. With are well trained and pleasant staff we strive to make each guest 100% satisfied. As you can see 99.9% of are guest are very pleased... More 

Bloomfield, NM
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 28, 2013

Clean, spacious, comfortable room. Was nice to have the microwave and fridge in room. Was about 5 miles from his training. The area is not great to check out and didn't have good views, but he just wanted something close to class. Did feel safe. The stairwell was really smelly. Definintely was good for dog lovers, although I didn't think... More 

Was this review helpful? Yes
La Quinta A, General Manager at La Quinta Inn Albuquerque I-40 East / San Mateo, responded to this review

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Albuquerque - San Mateo La Quinta. We look forward to providing you with exceptional service in the future. With are well trained and pleasant staff we strive to make each guest 100% satisfied. As you can see 99.9% of are guest are very pleased... More 

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