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Hyatt Regency Albuquerque

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330 Tijeras NW, Albuquerque, NM 87102
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Hyatt Regency Albuquerque
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Hyatt Regency Albuquerque
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622 reviews from our community

Traveler rating
    205
    211
    98
    74
    34
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58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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    (165)
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There are newer reviews for Hyatt Regency Albuquerque
See the most recent reviews
Albuquerque, NM
Top Contributor
53 reviews 53 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed and dined at this Hyatt to celebrate my wife's birthday. The staff were very welcoming and were aware of the reason for our visit. They went out of the way to make this a special occasion with a room upgrade and some nice extra touches. The room and bathroom are generous and the bed really comfortable. Despite a... More 

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear NMtravelertoo: Our team appreciates your Excellent review and definitely would love to have your back for another special occasion. We are glad that the birthday weekend was a great one! More 

California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was disappointed by how badly prepared the Hyatt was for our four-day convention. We arrived before check-in, but didn't get a room until a couple of hours after check-in (and it wasn't even the room we had originally paid for). The room didn't have a full roll of toilet paper, there was a minor problem with the key cards,... More 

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear yotekai: Thank you for staying with us and recognizing our very friendly staff clean hotel. We our delighted to see that our 24-hour security dealt with noise from drunken members as quickly as possible. Although staffed appropriately prior to the NUVO dance event, unfortunately we had an unusually high number of call-offs. We have been in the process of... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was superior. Beautiful, elegant, and extremely clean. Fantastic, friendly, and knowledgeable staff. Perfect downtown location. Lovely views and very convenient. Walking distance to many restaurants and shops. The restaurant, Forque, is genuinely excellent, as is the room service. This hotel is responsible for converting me to a Hyatt Regency fan. I can't wait to go back.

Was this review helpful? Yes 2
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Miranda P: Thank you for the Excellent 5-star review and we can't wait to have you back soon. Exciting changes are happening! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was amazing. Beautiful, extremely clean rooms, gorgeous lobby, view, and surroundings, extremely convenient downtown location, ridiculously good restaurant, tremendously helpful, friendly, and competent staff. This is the first time I have ever felt any brand loyalty towards a hotel. I will definitely be back.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Miranda P: Thank you for providing your stay feedback and we hope you will continue allowing us the opportunity to serve your future lodging needs. We love seeing the 5-star rating and thanks for the brand loyalty! More 

Litchfield Park, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The customer service I received from Casey was second to none. He was absolutely a pleasure to deal with. I highly recommend this hotel to anyone traveling for business or pleasure. It is very convenient to the convention center, lots of dining options and the hotel convention space was very nice, food was great and staff did a fabulous job... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear sue s: We are so proud to have Casey working as our Front Office Manager and appreciate knowing that he was truly instrumental during your stay! Your willingness to share your Excellent experience is genuinely appreciated. We'd love the opportunity to provide you the continued level of service you'd expect from our associates. Thank you and we hope to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I spent two nights at the Albuquerque Hyatt recently. It is a 5star establishment and everything was perfect. Very quiet, good nights sleep, and close to some fantastic restaurants within walking distance

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear timothyka: We are committed to providing our guests with the highest quality services and facilities. Thank you for rating us with 5-stars. See you soon! More 

Fort Worth, TX
Contributor
20 reviews 20 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 4 weeks ago

In reading over the reviews left of this location it seems that they are unable to accommodate large groups efficiently. We had the misfortune of staying while a large dance competition was taking place at the hotel. The first thing that was frustrating was that, despite the reservations being on the same credit card, we were placed on the 5th... More 

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear raffin: Please know that your comments are important to the success of our organization as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We will be experiencing a rejuvenating makeover this year and hope you will allow us the opportunity welcome you back to the Hyatt... More 

Denver, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This is a typical urban Hyatt, but dont stay there if you like your room less than 80 degrees. Also, there are no nearby restaurants open on Sundays, so be prepared to wait a long time for food.Other than that, the rooms are average and the pool is nice.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Daniel B: Thank you for providing your stay feedback and we apologize for any inconveniences you may have experienced during your stay. Our Engineering team members have opened valves in each room to allow for the change for cooler thermostat operation settings and AC Units are operating to standards. Your willingness to share your thoughts is very appreciated. We're... More 

Datil New Mexico, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel handled a great many people very well, and I would stay there again. It was easy to get back and forth between the room where we stayed and the various other places we wanted to be in the hotel and in Albuquerque. Service was gracious.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Carol P: Thank you for the Excellent 5-star review during the NUVO Dance Competition and we certainly invite you back to allow us the opportunity to again display the world class serve that Hyatt is known for. More 

Silver City, New Mexico
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Yes, this is a beautiful hotel, yes the location is very convenient to downtown restaurants; but the hotel is nothing without the staff. In my opinion, the staff at Hyatt Regency Albuquerque is what keeps the hotel running like a well oiled machine. Starting with Cesar M. Chavez, Guest Services Supervisor, whom we met as we drove in and requested... More 

Was this review helpful? Yes 2
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

dratravels: Thank you for recognizing our staff who went well above and beyond for you. We hope you will allow us the opportunity to continue serving your future lodging needs. More 

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