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Hyatt Regency Albuquerque

3.5 of 5
330 Tijeras NW, Albuquerque, NM 87102 (Downtown)
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Hyatt Regency Albuquerque
Ranked #28 of 144 hotels in Albuquerque
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319 reviews from our community

Traveler rating
    97
    113
    46
    40
    23
See reviews for
Families
26
 
Couples
67
 
Solo
34
 
Business
158
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2013

I stayed in the Hyatt Regency in Albuquerque for a conference in early April 2013. Some of the interior spaces are very nicely done. Bathrooms were large and the room was clean and well laid out. Room service was quite reasonably priced and actually decent food. You can walk around to bars and restaurants and they also have two bars... More

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DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
April 18, 2013

Dear koneko2: Thank you for staying with us during your conference in early April 2013. We are delighted to see that you had an overall great stay with us! We apologize for the slow, complimentary internet service in the lobby and appreciate your comments. We are working to correct this. Thank you for the recommendation and we look forward to... More

florida
Top Contributor
76 reviews 76 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 8, 2013

My husband & I stayed 1 night at this hotel. Good location, spacious rooms, nice restaurant named Forque located inside the hotel. While it does not have a regency room we had breakfast in their restaurant & had the Huevos rancheros...you can't go wrong...Yummy! I would recommend this Hyatt. I overall am a Hyatt fan.

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See 5 more reviews by FloridaTraveller1 for Albuquerque
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
April 9, 2013

Hello FloridaTraveller1: Thank you for sharing your experience in our hotel and Forque Kitchen & Bar. Customer service is very important to us and we are committed to providing the ultimate service to our guests. Thanks again and we'll see you on your next visit. More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 5, 2013 via mobile

Stayed 4 nights with my husband early April '13. I was here for a conference and this hotel had everything we needed and more. Check in was quick, room was spacious, spotless and tasefully decorated and the king bed was super comfy. Shower was awesome with powerful water pressure just the way we like it. Gym was beyond expectations -... More

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DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
April 8, 2013

Congratulations and Best Wishes on your marriage, LB294. Thank you for making us a part of the beginning of your 3-week honeymoon and conference. It really sounds like you enjoyed being at our hotel! We're excited to see that we hit our goal of exceeding your expectations and provided a memorable experience during your stay. We look forward to seeing... More

Philadelphia, Pennsylvania
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 1, 2013

We ended up here by shear Priceline luck. We're here for vacation so we're not making a big deal about lack of wifi or conference space, etc, so take this review from the perspective of a vacationer! The lobby is lovely, the bar had great drinks (with the funniest and quirky bartender), and the front desk service is great. We... More

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DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
April 5, 2013

Hi There, Bui101: Thank you for staying with us and enjoying the view from the 13th Floor. We're glad you had a great stay and look forward to your next visit. More

Whitehall, PA
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 31, 2013

Overall this is a very nice and well run hotel. The rooms are large and very clean. The furnishings are ok and will need to be updated soon. The staff is excellent. The two minor issues with my room were taken care of promptly and without further follow up. The check in and check out process was excellent. All members... More

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See 2 more reviews by Zebra11 for Albuquerque
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
April 5, 2013

Greetings from the Land of Enchantment, Zebra11: Thank you for being a Hyatt Gold Passport Member and taking advantages of Hyatt's program's perks. We do appreciate your feedback and for recognizing our attentive staff during your seminar. Please accept our deepest regret in this manner. We have just discovered the mice issue and have worked with a reputable pest control... More

Anaheim, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2013 via mobile

For someone who's worked in hotels for the last 5 years, I was very impressed with this hotel. Very nice staff, updated rooms, and rooms that were actually clean. Came for a wedding and the banquet servers were polite and nice. Thanks for a great stay. Gilbert was great at the front desk.

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DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
April 5, 2013

Greetings from the Duke City, poefolk3434: It is great to hear that you had a great stay with us. Thank you for taking the time to review our hotel and we'll see you on your next visit! More

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 31, 2013

Stayed for meetings in convention center across the street. Nice public spaces, clean standard Hyatt room. Serivice was willing but a little spotty: after asking for the missing cream and sugar, we got one pot of real cream, no sugar. asked for the sugar and got more coffee. Finally, after asking what the problem was, we received a tray of... More

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DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
April 5, 2013

Dear happyfeet91: Thank you for your review of our hotel while you were attending meetings at the convention center. The Hyatt Regency Albuquerque is known for its friendly and helpful staff who always strive to answer our guests wishes. We formally apologize for the spotty service and have addressed this issue with our associates. We are looking forward to welcoming... More

Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2013

We received a gift certificate to stay at this hotel during the holidays. My husband and I decided to go for our wedding anniversary. Although I never received an email confirmation for my room, the reservation process was great. Gilbert was great when we were checking in and he even upgraded us to a corner room on the 17th floor.... More

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See 6 more reviews by ReebokB for Albuquerque
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
March 27, 2013

ReebokB: Thank you for staying with us during your exciting celebration and for recogizing Gilbert during your check-in process. I know that upgraded mountain view was a plus. We are delighted to see that the secured, city underground parking was a great option and that you visited Starbucks. I apologize that you did not receive an e-mail confirmation regarding your... More

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 20, 2013 via mobile

Stayed here for 1 week during a convention Front desk and check in was quick and easy The issue is the room. The patchwork job done to the wallpaper was awful . Sheets were stained , no coffee machine , poor lighting. Convenient location was a plus

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DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
March 22, 2013

Dear G P: We sincerely apologize that your experience at our property was less than memorable, "not typical". I only hope that you will give us another opportunity to restore your faith in the Hyatt Regency Albuquerque and demonstrate the world-class service that defines our core values. Our Rooms and Engineering Department are reviewing this isolated situation. Please contact me... More

Helix
Top Contributor
89 reviews 89 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 14, 2013

Great hotel! I stayed here twice in a 12 day period. The gym has better equipment than the club I belong to at home! The place does fill up on the weekends, and one conference was so packed I couldn't even get a drink at the bar (my only critique). If you're a Hyatt club member, you get a free... More

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See 5 more reviews by Rebecca M for Albuquerque
DEMETRIS A, VIP Ambassador at Hyatt Regency Albuquerque, responded to this review
March 15, 2013

Thanks so much for your kind comments Rebecca M. We're so glad to see that you (along with many others) were able to enjoy the gym and found all the equipment you needed there! We can't tell you how much our staff will enjoy hearing your compliments. We look forward to seeing you again soon! More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(6)
  • Hotel restaurant(6)
  • Great Place(4)
  • Front desk staff(4)
  • Old town(3)
  • Room service(3)
  • Coffee maker(3)

Additional Information about Hyatt Regency Albuquerque

Address: 330 Tijeras NW, Albuquerque, NM 87102
Phone Number:
Region: United States > New Mexico > Albuquerque > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotels in Albuquerque
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience our multi-million dollar transformation! You'll savor every bite in our completely new restaurant, FORQUE Kitchen & Bar and start your evening properly in the rejuvenated Lobby Lounge, HQUE. Our fine hotel is located in the heart of downtown just steps from entertainment, restaurants, nightlife, museums and the Albuquerque Convention Center. We are the premier choice in the city!Choose from 395 Deluxe, spacious guestrooms overlooking the city and the Sandia Mountains. Enjoy our roof-top lap pool and hot tubs. Tighten up in our Complimentary fitness center offering Life Fitness equipment all with personal LCD screens for live TV and music. Refresh in the new Lobby at Keva Juice or Starbucks. Plan your adventure with our experienced Concierge. Discover the freshest property while visiting Albuquerque. ... more   less 
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Also Known As:
Hyatt Regency Albuquerque Hotel Albuquerque
Hyatt Regency Albuquerque Hotel
Albuquerque Hyatt Regency
Hyatt Albuquerque
Albuquerque Hyatt

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Hyatt Regency Albuquerque
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