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Hyatt Regency Albuquerque

3.5 of 5 330 Tijeras NW, Albuquerque, NM 87102
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Hyatt Regency Albuquerque
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Hyatt Regency Albuquerque
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493 reviews from our community

Traveler rating
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    170
    78
    64
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harrisburg, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Spent a week traveling around New Mexico staying here our final night. Stayed at fabulous hotels in Santa Fe and Taos. This Hyatt was terrible! Rooms were sparsely furnished and towels were threadbare! My husband and I wanted to go to the lobby bar, have a drink, eat and watch the World Series like we had been doing all week.... More

Review collected in partnership with Hyatt Hotels

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Los Alamos, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Carpet was wet upon arrival near the bathroom entry way. Not just wet, but sticky also. In the room , my friend and I had equally difficult times trying to connect to the Wifi. Parking was expensive. Overall just not a great experience for a hotel that looked so nice.

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Grand Marais, Minnesota
Top Contributor
103 reviews 103 reviews
44 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I found this Hyatt to be below standard. While my room was large and clean, the bed was poorly made, the rug and chairs stained, towels thin, sheets due for replacement (I had a hole in one of my bed sheets), furniture showing wear. I would generalize this hotel as a convention factory. They seem to maintain facilities and service... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great views from the ample-sized, clean rooms, and staff went out of their way to accommodate requests. The restaurant in the hotel and shops made the location convenient for a business visit. There's a good gym and pool with hot tubs too.

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Thank you for acknowledging our genuine hospitality and convention facilities, Chitraku. Let's us know when you are back! More

Tucson
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing noteworthy here. Big glass and concrete behemoth. Nightly rate was reasonable but became too pricey with all of the add-on charges such as parking, bottled water, internet, etc. Inner city location in a sterile setting. not within walking distance of much.

Review collected in partnership with Hyatt Hotels

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Rick P: Thanks for posting your stay comments and we always appreciate hearing from our guests. Guest satisfaction is our top priority, so I regret that your stay was underwhelming. Internet is complimentary and I apologize that you were unaware of this. In addition, we do have Concierge Services available to help with restaurants within walking distance and various tourist... More

Carlton, United States
1 review
5 of 5 stars Reviewed 1 week ago

I would highly recommend the Hyatt Regency in Albuquerque. The hotel itself is beautiful, and our room was spacious and comfortable. The hotel staff made our stay exceptional. Everyone was helpful and skilled, and made us feel welcome.

Review collected in partnership with Hyatt Hotels

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Thank you Jennifer Z, for your gracious comments. We enjoyed making you feel special and hope to see you again! More

Vermont
Top Contributor
152 reviews 152 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

I was underwhelmed staying here for a conference. The beds are hard and the way they make them is really uncomfortable for sleeping. The chair in my room was grungy. The bathroom was a nice size. The conference facilities are nice. If you want to buy Breaking Bad souvenirs, it's a good spot. It's only two blocks from Central where... More

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

vermonterk: Thank you for your review. We are addressing your comments with a rejuvenating room makeover in 2015 in order to make improvements for rewarding experience. We appreciate you choosing to stay with us and sincerely apologize that we were unable to exceed your expectations in all areas. Please come back to see our new look! More

Falls Church, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at Hyatt Regency during a conference and had a very nice rate for a nice hotel. Good service, friendly staff, amenities I like including heated outside lap pool, fitness center. You could even get supplies, bathrobe, yoga mat on loan on request. Two excellent lunches provided for our meeting. Would stay here again for sure.

Review collected in partnership with Hyatt Hotels

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Thank you for writing, Cindy C. We appreciate you staying with us during your conference, and are glad you found our hotel well suited for your needs. We strive to continually improve our guest experience and do hope you’ll consider staying with us again should your travels bring you back to Albuquerque. Again, thank you for the wonderful review. More

Baltimore
Top Contributor
134 reviews 134 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 1 week ago

First the good: the rooms (bed and bath) are generously sized and clean. The bed comfortable. The location good if you are going to be downtown. If you are parking a car it will set you back $20/night. Desk staff courteous and competent. But there are lots of nits. The chair at the work table is far too low for... More

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Vandal72: Thank you for acknowledging our friendly staff, oversized and clean rooms even though you are not satisfied with your stay overall. Guest satisfaction is our top priority, so I regret we leaving you underwhelmed. Your feedback is welcomed as it encourages improvement for future stays. I appreciate your time in reviewing our hotel. More

MINNETONKA
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hyatt was just what you would expect for a downtown hotel. Well appointed, clean, great staff. Our room (6th floor) faced North overlooking the Convention Center plaza. The room was clean but had a couple of problems when we checked in. A call to the front desk resolved the noisy ventilation system and the broken TV cable within a... More

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Hammer09: Thank you for reviewing our hotel on TripAdvisor and commenting about your nice stay. I'm so sorry that you were unaware that we do have refrigerators and microwaves available. We take pride in providing the best accommodations and service so any lapses during your stay that you experienced were taken very seriously. We will be experiencing an exciting makeover... More

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Additional Information about Hyatt Regency Albuquerque

Address: 330 Tijeras NW, Albuquerque, NM 87102
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Albuquerque 3.5*
Number of rooms: 395
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Also Known As:
Hyatt Regency Albuquerque Hotel Albuquerque
Albuquerque Hyatt Regency
Hyatt Albuquerque

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