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Hyatt Regency Albuquerque

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330 Tijeras NW, Albuquerque, NM 87102
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Hyatt Regency Albuquerque
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Hyatt Regency Albuquerque
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630 reviews from our community

Traveler rating
    208
    213
    98
    74
    37
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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  • Any
English first
  • All months
    (630)
  • Mar-May only
    (173)
  • Jun-Aug only
    (144)
  • Sep-Nov only
    (171)
  • Dec-Feb only
    (142)
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2 reviews
5 of 5 stars Reviewed 1 week ago

We wanted a comfortable and private place to get away from the home distractions for mife's birthday, and Hyatt filled the bill perfectly. Good view out the window, good bed, convenient parking, quiet, clean, and convenient 110 AC outlet by bed.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear richardbD1844JY: Your willingness to share your Excellent "Romantic get-away" experience is genuinely appreciated. We'd love the opportunity to provide you with the continued level of service you'd expect from our associates. Thank you and we hope to see you again! More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

My stay was paid for but I still appreciated the bang for the buck that these guys delivered from Brian in room service to Ron the engineer and more, these guys know customer service! My only complaint: Apparently Corporate - likely to save money - decides for their guests the temperatures of their rooms. The thermostat on the wall? Only... More 

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear isliss: Thank you for staying with us and recognizing Brian and Ron's great customer service. They certainly provided you with a memorable experience and we hope you will allow us the opportunity to continue serving your future lodging needs. See you soon! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I never thought I would have to worry about theft from hotel staff at such an expensive hotel. I rented two rooms this past weekend at the Hyatt Regency to celebrate completing my graduate degree. In the morning following the celebrations my friends and I were hanging out in one room while we heard a strange noise in the hall.... More 

Was this review helpful? Yes 1
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear MKruse1: Thank you for staying with us and your willingness to share your thoughts is very appreciated. We are disheartened to have had this unfortunate situation occur at our hotel and humbly apologize. Our Management Teams are looking into the situation to ensure it does not happen again. We care about our guests at the Hyatt Regency Albuquerque and... More 

Amarillo, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Great experience until I got home and found the staff had charged $450 in fraudulent credit card charges to my card. The bar was great, the people great, the room was great. The fraudulent credit charges, not so great.

Was this review helpful? Yes
DEMETRIS A, Exccellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Sam C: Thank you for staying with us and providing your great stay experience feedback on TrpAdvisor. Our staff takes your comments very seriously regarding fraudelent charges and have researched your stay information. We note that at the time of check-in, a pre-authorization holding the balance of almost $450 was withheld from your account. At the time of settlement... More 

Amarillo
1 review
1 of 5 stars Reviewed 2 weeks ago

Loved the Hotel. The bar was great. It is very convenient to the Convention Center. But then I got home and discovered over $450.00 of fraudulent charges to my credit card. I am still trying to get that resolved.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Darrell D: Thank you for staying with us and providing your feedback. We investigated this immediately upon being notified by you on May 7, 2015. As discussed with our Accounting Department on that date, there were 4 reservations under your name. The Hyatt Central Reservations did catch the original mistake and cancelled three of your nights right away, but,... More 

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hyatt is really well positioned downtown. Other than its convenience the location is great due to the relative peace and quiet at night time for such an area. The rooms are very large and well appointed. The staff are very friendly and professional. Indeed our thanks goes to the valet parking operators who went the extra mile and shuttled... More 

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

mattk83, Your willingness to share your Excellent experience is genuinely appreciated. We'd love the opportunity to provide you the continued level of service you expect from our associates. Thank you and we hope to see you again! More 

Minneapolis
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the convenience of getting there to the people you meet as you arrive and then leave the stay is a great experience and a great value. If you have breakfast make sure you try the Huevos Rancheros.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Michael B: Thank you for rating us 5-stars and your willingness to share your Excellent experience is genuinely appreciated. Thank you and we hope to see you again! More 

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very comfortable facility. Great location for downtown business trip; excellent pool and workout room. I especially love that it includes a sauna. Forque is a well above average hotel restaurant. Staff is friendly and knowledgable.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

davejoan1810, Thank you for recognizing our extremely knowledgeable and friendly staff. We are committed to providing our guests with the highest quality services and facilities. Please know that your comments are important to the success of our organization. Thank you for staying with us and we hope to see you soon! More 

ND
Top Contributor
67 reviews 67 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. Has everything you need. Downtown Albuquerque is quiet at night. Excellent rooms with fast wifi. A short taxi ride to Old town Albuquerque. Comfortable beds with lot's of pillows and a radio with an ipod hookup.

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear kohl02: Thank you for the Excellent review. We look forward to seeing you again! More 

Kansas City, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

1) Request prior to arrival for pillows not fulfilled 2) Calls to operator and front desk at several times during the day were never answered 3) Requests for housekeeping service on Saturday - Began at roughly 12pm - ultimately three requests were made over the course of the day - my room was never cleaned. I was only able to... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 3
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Eric J.: Our staff takes your comments very seriously and has used your feedback to improve. We apologize for the inconveniences you experienced during your stay and sincerely regret that your stay was less than Excellent. The experience you encountered is not indicative of the Hyatt Regency Albuquerque nor our associates. We certainly invite you back to receive the... More 

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