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Hyatt Regency Albuquerque

3.5 of 5 330 Tijeras NW, Albuquerque, NM 87102
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Hyatt Regency Albuquerque
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571 reviews from our community

Traveler rating
    182
    195
    89
    72
    33
See reviews for
54
114
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285
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
  • All months
    (571)
  • Mar-May only
    (116)
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    (144)
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    (171)
  • Dec-Feb only
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Albuquerque, New Mexico
1 review
4 of 5 stars NEW

Demetris, the concierge was a jewel. She is personable, professional, and made spot-on recommendations and referrals. She was also able to book a last minute appointment--and was gracious and friendly every time I had a request or question. She made my experience so much more than the usual conference. While the entire staff at the Hyatt was friendly and efficient,... More 

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Saint Paul, Minnesota
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a night in February. The front desk was busy with early check-ins and housekeeping was running behind. The hotel clerk was friendly, and let me know what was going on without making excuses or communicating his stress level. I got a room (my coworkers had to wait until after lunch) and we were all satisfied. My... More 

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Megan R: We are committed to providing our guests with the highest quality services and facilities. Thank you for mentioning your room was well appointed with the amenities you needed for an Excellent stay. Thank you and we hope to see you soon! More 

Albuquerque, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The Front Staff, Concierge Service, and Room were friendly and attentive, but the locations restaurant was slow and the food was average at best. They had two Bar's, but we were told by the staff that they only open the second bar when they are at 100% occupancy. So we had over 200 people staying at the hotel for a... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Tom S: Your willingness to share your thoughts is very appreciated. Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your comments are important to the success of hotel, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We are in... More 

Portland, Oregon, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel since it was the convention hotel recommendation. It is an average Hyatt hotel. Comfortable and located in the middle of Albuquerque downtown. We could walk to local attractions and night life. Our primary reason for being here was for business convention. The service in the restaurant bar Forque need more staffing. Conventions have a lot... More 

Review collected in partnership with Hyatt Hotels

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear KristinTrevino: Thank you for staying with us and providing your stay comments. I hope you will allow us the chance to serve your future lodging needs, as we would like the opportunity to provide you the level of service you expect from the Hyatt Regency Albuquerque. We are hiring additional staff and invite you back to see our changes.... More 

michigan, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

They had some nice areas to congregate as a group the entire hotel was very clean and well kept. The food was very poor at best. Under cooked, over cooked cold service was slow. I think we had six meals none that were good.

Review collected in partnership with Hyatt Hotels

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

John N: I am disappointed to hear about your unfortunate experience. That was not our intention and we really appreciate your feedback and hope that you do give us the chance to make it right! We have contacted the Food & Beverage Team at the Convention Center and relayed your comments. I do hope that you don't judge the Hyatt... More 

Murrieta, California, United States
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the Hyatt for a week while attending an event at the convention center across the street. Great location with a large assortment of restaurants within walking distance. Professional staff, upscale facilities, nice exercise room, well run. Gold level Hyatt club members get free coffee at the Starbucks located in the lobby. Only downside, very soft plush towels... More 

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DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Dear Keith R: It appears that you enjoyed your stay with us, I do offer my sincerest apologies regarding the pillows and towels. We will be enhancing room amenities and invite you back to see our changes. Thank you for your feedback. It only helps to make us Excellent. More 

Sedona, Arizona
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I read alot of negative reviews about this hotel so I was leery. I am here to say that I loved this hotel. The rooms were beautiful as you would expect from Hyatt but the service is what astounded me. I got several welcome emails before I arrived and I responded and immediately got such a warm response from Demetrius.... More 

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Linda H. Excellent comments! Our team values your relationship with us and we are committed to providing you with the highest level of service simply because, you deserve Excellence. Thank you and we hope to welcome you back soon. More 

1 review
4 of 5 stars Reviewed 1 week ago

Very nice stay. We will definitely stay here again. The only downfall was that there was no parking and we had to pay to park. The staff was phenomenal and really went out of there way to see that we were pleased.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

375angelap: Thank you for staying with us and providing your positive stay feedback. We are delighted to read that you had an Excellent getaway despite the parking. We are committed to providing you with the highest level of service simply because you deserve Excellence. We look forward to welcoming you back. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The Hyatt Regency Albuquerque is a gem. Beautiful facility, clean and well appointed. The staff is exceptional the restaurant staff is extremely capable, and the rooms are so quiet it was as if I had the hotel to myself.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

H9866LMroberth: Thank you for staying with us and posting an Excellent review about our hotel. We would love to have you back! More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I were looking to enjoy a Saturday night away a couple weeks ago, and as Hyatt Passport members this hotel did the trick. Rooms are somewhat sparse with not as much furniture as you might expect for the floorspace, but the decor was nice and we couldn't ask for much more with the room. What made our... More 

Was this review helpful? Yes
DEMETRIS A, Excellence Ambassador at Hyatt Regency Albuquerque, responded to this review

Brendan L: Thank you so much for posting this review about our property. We are so glad you stayed with us. Your business is truly appreciated. Be Excellent! See you soon! More 

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Additional Information about Hyatt Regency Albuquerque

Address: 330 Tijeras NW, Albuquerque, NM 87102
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Albuquerque 3.5*
Number of rooms: 395
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Also Known As:
Hyatt Regency Albuquerque Hotel Albuquerque
Albuquerque Hyatt Regency
Hyatt Albuquerque
Hotel Style:
#34 Business Hotel in Albuquerque

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