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Albuquerque Marriott Pyramid North

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5151 San Francisco Road NE, Albuquerque, NM 87109
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1 room 1 adult
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Albuquerque Marriott Pyramid North
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361 Reviews from our TripAdvisor Community

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Adams, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

check in was ok......the next morning when taking a shower there was no hot water at all for our family of 4....went to the front desk to ask for more towels. And complain about, no hot water....clerk said nothing he could do about the hot water........the clerk said, he would get us towels..........he would take care of it....2 hours later... More 

Helpful?
Thank Ed A
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Ed A, Thank you for your feedback and we are sorry that your stay was impacted by the issue with the hot water and the towel delivery. We replaced the shower cartridge in your room and have also followed up on your service experience with our team members. We hope that you otherwise enjoyed your visit to Albuquerque and... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I come to Abq often. I usually stay at another Marriott property, but I thought Id try this one, because it was a little further north and I needed to travel north the next day. I read the reviews, so I thought it would be fine. IM SHOCKED that anyone would give this hotel over a 2-3 TOPS!!!! What I... More 

Helpful?
Thank Jenjen325
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Jenjen325, Thank you for your comments and we are sorry that your particular room was not up to your standards or our own. We have addressed the areas you noted and can assure you that your room is not typical of our hotel. I want to also share with you that we are in the process of updating the... More 

Travelers are raving about these Albuquerque hotels

Henley-on-Thames, United Kingdom
Level Contributor
295 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Starting with the plus points: the staff were friendly and polite, the room was large, and the bed and pillows were comfortable. Parking was free, and the parking lot is enormous. The breakfast buffet was good (but see below). WiFi was free in the lobby. Now the stuff I wasn't so keen on: there was a charge of $9.95 to... More 

Helpful?
Thank sometimesong
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear somtimesong, Thank you for staying with us and for your nice 5 star ratings for our service and cleanliness of the property. In regard to the breakfast, as a full service Marriott and in comparison select service hotels, our breakfast consists of a wide variety of menu choices for our guests in additional to a large, freshly prepared breakfast... More 

Placitas, New Mexico
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

This is a landmark, easily noticed driving through Albuquerque. The staff was quick and helpful. Rooms were of a good size; interesting decor, reflecting the Mayan culture. The price was excellent; only $71, in a Marriott full service hotel. Breakfast was good, we chose a made to order over the reasonably priced buffet. Our favorite movie theater and fine restaurant... More 

Helpful?
Thank alice w
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear alice w, Thank you for your nice comments. We are so happy that enjoyed your stay with us and that the location worked out so well. We hope to see you again soon! Happy New Year! More 

Austin, Texas
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 21, 2015

Love this place... Friendly staff, good bar and great location! Rooms are a bit older but clean and nice. I haven't eaten here but the food we saw looked good. Parking was nice and safe. BTW the rate was incredible!

Helpful?
Thank James A
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear James A. Love your comments! Thanks for staying with us and for taking the time to share a review on your stay. We are looking forward to seeing you again. Have a Happy New Year! More 

West Greenwich, Rhode Island
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 21, 2015

Very clean and nice Marriott property. Used the fitness center and enjoyed the restaurants on property. Rooms were modern and well kept and the staff in general was very friendly. Would definitely stay here again if back in the area.

Helpful?
Thank Christine D
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Christine D, We are so happy that you chose to stay with us during your recent visit and that you enjoyed your stay with us. Thank you for the nice review and we look forward to seeing you again the next time your travels bring you to Albuquerque. We hope that 2016 will be a great year for you. More 

Cedar Falls, IA
Level Contributor
111 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 14, 2015

This is a typical Marriott. The rooms are nice and clean. Decent little lobby bar. The downsize is the location as it is not that close to bars/restaurants nor any attractions. This is more of a business hotel than a leisure one.

Helpful?
Thank exacta123
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear exacta123, Thank you for your review and for staying with us. We are glad that you enjoyed your stay. We wanted to share with you that we do have a variety of restaurants and bars that are within no more than a 5 minute drive of the hotel and a wonderful Italian restaurant that is within walking distance. We... More 

La Jolla, California
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 4, 2015

Stayed here for the first time during the balloon festival. I chose this Marriott because of its location. The hotel is located right next to the freeway, so access to the festival is very easy via the freeway or the side streets. If you're looking for a view of any sort, this place isn't for you. It's surrounded by business... More 

Helpful?
1 Thank KKayLJ
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear KkayLJ, We appreciate you taking the time to share your thoughts on your recent stay. Thank you also for your kind words regarding the overall staff and their service. As you noted, we are getting started on giving our hotel a fresh, new, more contemporary look and feel. We will be beginning with our restaurant, lounge, and atrium areas... More 

Winchester, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 24, 2015

This was a week-long business trip, four nights. PROS: The hotel was clean and relatively quiet. The rooms were comfortable. The mattress was superb. Housekeeping and desk staff were helpful and friendly. Bar staff attentive and friendly. Location for our trip was excellent - within walking distance to our Albuquerque office. Green program admirable, but these are fairly standard now... More 

Helpful?
Thank 0ldCrone
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear OldCrone, We appreciate you taking the time to comment about your recent stay with us. We want to thank you for your very nice comments regarding our hotel and particularily our staff. We genuinely care about our guest's experience and want to ensure that it is a warm memorable one. In regard to your comments regarding the amenities in... More 

Highlands Ranch, Colorado
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 19, 2015

We have been traveling to the ABQ for ten years and we also lived in ABQ for 5 years. Hence, while writing this, I completely "get" that hotel properties in the ABQ should not be compared to Denver, or Phoenix or Chicago as they are usually dated and the decor is always southwestern and that can be done very well... More 

Helpful?
Thank Dana H
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Dana H Thank you for your review and especially your very nice comments regarding our staff. They truly enjoy caring for our guests and we are so glad that they added a nice experience to your trip. In regard to your comments about the hotel, I wanted to assure you that we take all of our guests comments to... More 

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