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Albuquerque Marriott Pyramid North

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5151 San Francisco Road NE, Albuquerque, NM 87109
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Albuquerque Marriott Pyramid North
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Albuquerque Marriott Pyramid North
Albuquerque Marriott Pyramid North
Albuquerque Marriott Pyramid North
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308 reviews from our community

Traveler rating
    69
    117
    86
    23
    13
See reviews for
57
59
25
119
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lynbrook, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This was our third stay at this hotel in the past few years. Our last trip here was in December when I came to spend my mother's final days with her. The staff during that visit showed both professionalism and an enormous amount of compassion...we were so deeply touched by how we were treated. Three months later and we returned... More 

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Missoula, Montana
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good customer service but weirdly unreliable Cable service. TBS not working at all Thursday March 26! during Sweet 16! Other channels worked except networks were spotty. CBS! Other Sweet 16 channel! Didn't work until UNC game had ended! Hotel blamed cable provider. Must be a horrible cable provider.

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Woodstock, ga
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a great night sleep!! Wished we had requested a higher room. Higher rooms get a great view of the mountains. It was my fault!!! Would definitely stay again. We enjoyed the Bar and lounge area!! It was very relaxing. A nice waterfall that really helped soothe. Overall a very relaxing time!!!

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Roswell, New Mexico
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Years ago, I visited the hotel when it was fairly new. I visited again a few years back when it was a Marriott and wasn't impressed. So much so, I turned in my Rewards card to the hotel. This trip wasn't so bad and the staff definitely has customer service in the forefront of their attention. Helpful and pleasant staff.... More 

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear CTAWilson, Thank you for taking time to share your thoughts on your recent stay with us. We appreciate your feedback very much. Your comments have been shared with the specific hotel teams for their follow up. In regard to the issue with CBS, we did lose service on this channel for a few days while we waited for the... More 

Rio Rancho, New Mexico
Contributor
16 reviews 16 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We recently stayed at this hotel in our hometown for one night. We are Marriott elite members and used our free stay for this purchase. There was some confusion with the front desk staff as to how the free stay worked, but he went to speak with his manager and came back and was able to continue checking us in... More 

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Anchorage, Alaska
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 14, 2015

Good room, good people, and great ambiance. Spectacular indoor waterfall. Comfortable clean room with great beds, coffee in the room with all the amenities, and convenient outlets for charging your smart phones. The restaurant had a good breakfast, even on Saturday, ala carte or buffet. The omelet cook was on standby to create your favorite egg dish. Great convention center... More 

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COLORADO SPRINGS
Top Contributor
55 reviews 55 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 10, 2015

Easy to find hotel off freeway with a unique open design. Check-in was quick and efficient and service from Noah was great. Rooms requested were not available, so we took rooms on the 6th floor. Spacious and comfy but dated. Breakfast and evening snacks were great in the concierge lounge! Service from most of the staff was fantastic.

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Diane H, Thank you for your review and your nice comments. Noah will receive a special award from us for you mentioning his service. We appreciate you staying with us and hope to see you again soon. More 

Reston
Top Contributor
62 reviews 62 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 1, 2015

The hotel seemed a little dated but was clean and comfortable. The rooms are around the edges of the building leaving a soaring atrium in the middle - very nice and impressive. The room was clean and comfortable but was otherwise run of the mill - would not hesitate to stay here again,,,

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Albuquerque
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 26, 2015

I was at this hotel all day long for a conference (though I did not spend the night there). I needed to use the internet in the conference room of this hotel to complete some work while attending this conference (in a very cold conference room, incidentally, in the middle of winter). The hotel told me I was not allowed... More 

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Jeanette M, It appears that there may be some misunderstanding in regard to our internet service in our conference space. In this area, it is the decision of the group that contracts the space as to whether they want the internet service turned on. While many groups do, some groups chose not to have internet service available. Groups make... More 

Santa Fe, New Mexico
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 26, 2015

We stayed here over Valentine's Day weekend as a quick getaway. The hotel is very nice. We were upgraded to a top floor room which required room key use in the elevator. We're pretty simple so it's little things like that that make us feel appreciated. The bed was comfortable and the room was clean. We had room service which... More 

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear drwoodman, Thank you so much for staying with us on that special weekend and for your very nice review. We are so happy that you enjoyed your visti and hope to see you again soon! More 

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