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All 146 Albuquerque hotels

Albuquerque Marriott Pyramid North

3.0 of 5 Hotel   |   5151 San Francisco Road NE, Albuquerque, NM 87109
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Ranked #65 of 146 Hotels in Albuquerque
A recent review
3 of 5 stars reviewed yesterday
brmusicman Washington DC, District of Columbia
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281 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Top Contributor
728 reviews 728 reviews
338 hotel reviews
386 helpful votes 386 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at this property one night for business. It was fine; while I would probably stay here again, I will also look at other properties in the area on my next visit. Road access to the hotel is extremely difficult off I-25, partly due to road construction. The hotel is accessible from a one-way frontage road; if you are... More

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1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

First off I work at a Marriott hotel and this is nothing like a Marriott hotel. I checked in for 2 nights with 2 rooms and they were both horrible outdated and not at all what we were expecting. We came to swim as my girlfriend is pregnant and the pool was absolutely horrible. I called the hotel the day... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear kjohnson120, We appreciate your feedback and am sorry that your stay did not go as planned. In regard to the pool, our website indicates that we have an indoor/outdoor pool with a large picture of the set-up. I'm sorry if the indoor/outdoor feature of the pool was not fully explained when you called. We keep the water temperature of... More

Walnut Creek, California
1 review
1 of 5 stars Reviewed 6 days ago NEW

On 10/21 I checked in to the Albuquerque Marriott Pyramid North for 3 nights. On 10/21, I left my room for dinner for 2 hours. During that period of time, someone surreptitiously entered my room and stole my pain medication that I need for my disability(there are no in-room safes). The G.M. told me that 'in her 25 years in... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Chuck D. We are surprised to see your posting and your comments regarding your recent experience during your stay. When you reported that you were unable to find your medicine, we took this seriously and spent a great deal of time and resources in searching your room with you, searching your car, and checking the room lock for access... More

Kabul, Afghanistan
Contributor
18 reviews 18 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is adequate but outdated. Standard rooms lack large windows. Like most "premium hotels" they charge for most amenities including internet. Far better value for a business traveler can be found at other nearby properties.

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear homelesscanadian, We appreciate you staying with us. In regard to your comment about our windows, our building has a very unique shape which is where the "Pyramid" in our name comes from. With this shape, there are a very small percentage of our guest rooms that have only one window in them. These are less than 10% of our... More

Phoenix, Arizona
Top Contributor
115 reviews 115 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this Marriott as part of a business trip to a facility in north Albuquerque. It provided a typical Marriott hotel room- basically clean with a comfortable bed and desk. I thought the best feature was the lounge/ restaurant downstairs- very friendly service and decent food, which was helpful since there aren't any restaurant choices without making a... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Southwest_Gaucho, Thank you for your nice comments regarding your stay with us. We are so glad that you enjoyed your stay with us and we hope to see you again soon. Best Wishes More

Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed overnight for a friend's wedding. Good room location, heard the atrium waterfall but not any freeway traffic. Easy access to the wedding and the reception room. Only drawbacks were no free breakfast (we ate elsewhere) and we were overcharged (receipt didn't show correct wedding room rate). Clerk at the front corrected that for us at check-out, so I was... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Kewellbeans, Thank you for your review and for staying with us. We appreciate the rating your gave us. We hope you enjoyed the wedding and your overall visit to Albuquerque. We look forward to your next visit to our city and would love to have you stay with us again. Best Wishes More

Fairfield, Connecticut
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is the third time I have stayed in this hotel. At its core, it is a typical Marriott, but the décor and feel of it is definitely NM. The bar and lobby area is very cool and the open layout makes it appear like a very large hotel. I found staff to be helpful, but there seem to be... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Jose O, We appreciate your comments and thank you so much for staying with us. We hope you enjoyed your visit to Albuquerque and hope to see you again soon. More

Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 20, 2014

Stayed one night on a business trip. This was my second time at the Pyramid and it consistently met my exceptions of a Marriott hotel. Last time my room was at 10th floor, this time the front desk wasn't able to find any room higher. Anyway, not much difference in my opinion. The evening offerings at the club lounge was... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Leroy KP, Thank you for the high rating and for your feedback. We are so glad you enjoy staying at our hotel and we look forward to your next visit! More

Jacksonville, Florida
Top Contributor
128 reviews 128 reviews
18 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed October 20, 2014

Stayed here to be close to the balloon festival and were thrilled, after driving for 6 hours, when entering the lobby at 3:01 (1 minute after check-in time). The lobby decor was lovely but, despite there being only a couple of people in front of us, found the wait for a clerk long. This was followed by being told our... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear dmarun, Thank you for sharing your feedback and we apologize about the wait on your room. It is not normal for us to not have our guestrooms ready for our arriving guests by check in time. Unfortunately, we had a couple of days during Balloon Fiesta that we had so many departing guests leaving near the noon check out... More

Tucson, Arizona, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 18, 2014

The front desk was perfect, very nice room, cool look to the bar. So why can't the service person smile, say you're welcome (or no problem which I destest) or even make eye contact? Also, when a patron asks to change a tv channel, don't roll your eyrs and sigh. I will come back to the hotel but not the... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Steve B. Thank you for staying with us and for writing a review. Please accept my apologies related to the service in the bar. Our restaurant and bar staff usually have high service scores and I will be following up on your comment. Thank you also for your nice comments regarding the hotel and your overall stay with us.... More

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Additional Information about Albuquerque Marriott Pyramid North

Address: 5151 San Francisco Road NE, Albuquerque, NM 87109
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Albuquerque Marriott Pyramid North 3*
Number of rooms: 310
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Also Known As:
Albuquerque Marriott Pyramid North Hotel Albuquerque
Marriott Albuquerque

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