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Albuquerque Marriott Pyramid North

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5151 San Francisco Road NE, Albuquerque, NM 87109
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Albuquerque Marriott Pyramid North
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326 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed two nights at the Albuquerque Marriott Pyramid North using two rooms for our family of six. The rooms were nice, but very dated and not particularly clean or kept up very well. The bedding felt damp, the furniture was quite worn, the blackout curtains had holes that let in a lot of light, and there was a lot... More 

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Debbie Q, Thank you for your feedback and for your nice comments and ratings regarding our staff. We really enjoyed having you stay with us. I wanted to let you know that we are addressing the other areas that you noted. We hope you and your family enjoyed your visit to Albuquerque and we hope to have the opportunity... More 

Maumelle, Arkansas
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had to stay in the area (Northern Albuquerque) and was extremely fortunate to find a Priceline Express deal for the Marriott Pyramid North. The building itself seems a little on the older side -- though it is rather cool with the interior pyramid structure and water features and such... but the rooms seem to have been updates in the... More 

Was this review helpful? Yes 3
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear maxntropy, What an upbeat and fun review to read! Thank you for the 4 Stars and we are so glad that you enjoyed your stay. We can hardly wait for your return! More 

Albuquerque, New Mexico
1 of 5 stars Reviewed 4 weeks ago

My family and I stayed at the Marriott Pyramid for one night to enjoy the pool and ammenities. We changed into our swim suits only to find the pool was closed. We were not informed of this when we checked in. We asked if they knew when the pool would open. We were told (in a very unprofessional manner, like... More 

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Sharon C, Thank you for taking the time to provide feedback about your stay. Please accept our sincere apologies for the experiences that you noted. In regard to the pool, there was a problem with a piece of the equipment that administers the chemicals to keep the pool safe to swim in. The problem took longer than hoped to... More 

Travelers are raving about these Albuquerque hotels

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were on a "girls trip". We picked this place out of a hat, really. After a day of travel and shopping, we plunked our stuff down in the very large room which was well-appointed. We went down to the bar to have a drink and some food. One of my friends ordered their house soup, I think they called... More 

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Cyndi H, Our thanks to you and the "girls" for choosing our hotel for your fun getaway. Loved your comments and we appreciate you taking the time to write a review. Wishing you a fun summer and we hope to see you again for the next getaway. More 

Woodbridge, Connecticut
Level Contributor
186 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I travel to town quite a bit on business and this is probably the cleanest and nicest property in town. The beds are very comfortable, the ac works well, and the staff is very friendly. They even have a concierge lounge. Good choice when in Albuquerque.

Was this review helpful? Yes 1
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Jleibo, Wow!! Absolutely love your comments!! So glad you enjoyed your stay with us and your recommendation. We are looking forward to your next visit. Have a fun summer! More 

Tempe, Arizona
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 25, 2015

This place is awesome!! The service, food, and amenities this hotel provides are top quality. Loved eating the morning breakfast here. The waterfall by the elevator makes your day! Also living in a pyramid looking hotel makes this stay feel out of this country!!

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear gorbah93, Loved you comments. Thank you so much for staying with us and for your nice review. Hope you have a great summer and we see you again soon. More 

Santa Fe, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2015

great Lobby, good staff, but do not go there to enjoy the pool with kids indoor pool is a joke, outdoor is as big as --- very small. The room is pleasant but the walls can be thin in case of babies next door ... Bed itself is great as you can expect from a Marriott.

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear alban51, Thank you for your review and for the nice rating. So glad you stayed with us on your recent trip and we hope to see you again soon. More 

United States
Level Contributor
277 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed June 9, 2015

Hotel was very busy with a conference, wedding and other events. Front desk staff was pleasant and accommodating. The room (#220) was okay but the bathroom could use some attention from housekeeping (grout, shower curtain, etc). Walls are very thin...listened to an unhappy and crying baby during the evenings. Don't expect a view when staying in this room...you see concrete... More 

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear AAHolt, Thank you for staying with us and for your feedback. We are so glad that you love the service from the staff. So sorry regarding your room view. We do have a few rooms with a blocked view and we try to only use them when we are at very high occupancy levels. The majority of the rooms... More 

Georgetown, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 2, 2015

We were there for a reunion (Navy) of over 300 people. The staff was great....prompt, and friendly. The atrium was a beautiful place to gather with friends and food. The restaurant servers did an outstanding job and served good food. Our large group kept them very busy. The large meeting rooms were kept clean and beverages were very well managed.... More 

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear TXLuv, What a nice review! Thank you so much for taking the time to share you thoughts about your recent visit. We had so much fun and enjoyed having your group with us. We are still talking about all the nice people we met and the stories we heard. We are glad that had such a great opportunity to... More 

Scottsdale, Arizona
Level Contributor
5 reviews
4 of 5 stars Reviewed May 29, 2015

Excellent, friendly staff. Rooms are clean and well appointed. Lobby is a 9 story indoor atrium which has large space by the restaurant for large groups. Only two elevators which is slightly problematic. Breakfast at restaurant is excellent. Hotel was quiet in spite on the fact rooms open onto the atrium. Very small pool - half indoor and half outdoors... More 

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Connie B What a nice review! Thank you so much for staying with us and for your nice comments. We are so glad that you enjoyed your stay and we look forward to seeing you again. More 

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