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All 146 Albuquerque hotels

Albuquerque Marriott Pyramid North

3.0 of 5 Hotel   |   5151 San Francisco Road NE, Albuquerque, NM 87109
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Ranked #61 of 146 Hotels in Albuquerque
A recent review
3 of 5 stars reviewed 3 days ago
Jose O Fairfield, Connecticut
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275 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fairfield, Connecticut
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is the third time I have stayed in this hotel. At its core, it is a typical Marriott, but the décor and feel of it is definitely NM. The bar and lobby area is very cool and the open layout makes it appear like a very large hotel. I found staff to be helpful, but there seem to be... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Jose O, We appreciate your comments and thank you so much for staying with us. We hope you enjoyed your visit to Albuquerque and hope to see you again soon. More

Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed one night on a business trip. This was my second time at the Pyramid and it consistently met my exceptions of a Marriott hotel. Last time my room was at 10th floor, this time the front desk wasn't able to find any room higher. Anyway, not much difference in my opinion. The evening offerings at the club lounge was... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Leroy KP, Thank you for the high rating and for your feedback. We are so glad you enjoy staying at our hotel and we look forward to your next visit! More

Jacksonville, Florida
Top Contributor
121 reviews 121 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here to be close to the balloon festival and were thrilled, after driving for 6 hours, when entering the lobby at 3:01 (1 minute after check-in time). The lobby decor was lovely but, despite there being only a couple of people in front of us, found the wait for a clerk long. This was followed by being told our... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear dmarun, Thank you for sharing your feedback and we apologize about the wait on your room. It is not normal for us to not have our guestrooms ready for our arriving guests by check in time. Unfortunately, we had a couple of days during Balloon Fiesta that we had so many departing guests leaving near the noon check out... More

Tucson, Arizona, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The front desk was perfect, very nice room, cool look to the bar. So why can't the service person smile, say you're welcome (or no problem which I destest) or even make eye contact? Also, when a patron asks to change a tv channel, don't roll your eyrs and sigh. I will come back to the hotel but not the... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Steve B. Thank you for staying with us and for writing a review. Please accept my apologies related to the service in the bar. Our restaurant and bar staff usually have high service scores and I will be following up on your comment. Thank you also for your nice comments regarding the hotel and your overall stay with us.... More

Greenwood, Missouri
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a good basic hotel to stay in with the family for the balloon fiesta. It had the basics, was clean, right off the highway. There was a hotel and bar that were decent. It is about a 40 minute walk to balloon fiesta but we drove and it took about 10-15 in traffic. Nothing really special about this... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear ninagogo, Thank you for staying with us and I'm glad you found our location worked out so well for attending Balloon Fiesta. We're glad you enjoyed your overall stay. Hope you enjoyed the event and your overall visit to Albuquerque. More

US
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel on the first weekend of the Albuquerque Balloon Festival 2014. Good location near the festival site. Room was very comfortable, clean, and quiet. Staff made the stay very good. Always friendly and knowledgeable about the festival and the local area. Even had snacks to takeaway at 0430am for the start of the balloon festival. Monday Night... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear ip241au, We are so glad that you enjoyed your stay with us and enjoyed the Balloon Fiesta. We also liked hearing that our complimentary grab and go breakfast in the early morning for our guests heading to the park for the events worked out so well for you. Thank you for staying with us and for the great review.... More

Senior Contributor
32 reviews 32 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was not really impressed with the hotel it self as other have mentioned it is outdated and a bit noisy. Being that it was the only hotel that had rooms available, I did not care so much and just wanted to rest. The Beds are really comfortable and clean sheets. Overall I was surprised with how well kept the property... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Castlepine, We are so glad that you enjoyed our beds and thank your for your compliment on how well the staff maintains the hotel. We hope you enjoyed your visit to Albuquerque and that you will visit again. Best Wishes More

Nanticoke, Pennsylvania
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

We were there just before the opening of Balloon Fiesta 2014. (We left before the crowds descended) We tend to stay at Marriotts a lot because they are usually consistent and we haven't had a bad experience. This Marriott, while perhaps not as fancy as some, was clean and comfortable. The rental car agent told us how to get around... More

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Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Makiewlak, What a nice review! Thank you so much for staying with us and for your wonderful comments. Our team appreciates it very much. We hope you enjoyed your visit and we look forward to seeing you again soon! More

Santa Fe, New Mexico
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for the opening weekend of Balloon Fiesta 2014 and we loved our stay. The front desk staff was so nice and accommodating. We got pleasant hellos from all hotel staff and offers for help with luggage and information on the Balloon Fiesta. When 4:30 am came around there were sacks of continental breakfast to go ready for... More

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Mmmnlem M, Such nice comments regarding our staff. Thank you so much!. We are glad you joined us for Balloon Fiesta and that you enjoyed our extra touches such as our complimentary Grab and Go breakfast for our guests going to the early morning events. We hope you also enjoyed our 10 story "balloon" that decorated our atrium. Thank... More

Waco, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a little tricky to get to with nearby construction. The parking was great, and I walked right up to the front desk. I then had to wait while the man behind the desk answered several phone calls. He was not pleasant at all when he checked me in, and he did not comment on my Elite status or... More

Was this review helpful? Yes
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear jlbran84, We appreciate your feedback and want to assure you we have followed up on your comments with our team. Our goal to always provide our guests with a great experience when they travel and your feedback is very helpful. Thank you for staying with us and best wishes. More

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Additional Information about Albuquerque Marriott Pyramid North

Address: 5151 San Francisco Road NE, Albuquerque, NM 87109
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Albuquerque Marriott Pyramid North 3*
Number of rooms: 310
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Also Known As:
Albuquerque Marriott Pyramid North Hotel Albuquerque
Marriott Albuquerque

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