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All 146 Albuquerque hotels

Hotel Cascada

3.0 of 5 Hotel   |   2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
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Ranked #83 of 146 hotels in Albuquerque
A recent review
3 of 5 stars reviewed 3 days ago
13generationnm Santa Fe, New Mexico
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  • Reviews (129)
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129 people have reviewed this hotel

Traveler rating
    29
    36
    25
    27
    12
See reviews for
56
10
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Santa Fe, New Mexico
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have past by the hotel/water park many times saying we need to check it out. It does show it's age. Signage to the water park from the hotel is confusing. Made it inside and was very busy, not a tube to be found. The wave room is pretty cool, one of the employees has mastered it, quite impressive. Ok,... More

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel and Water Park, as we use all feedback as a tool in our ongoing pursuit to providing an excellent experience. I am sorry to hear that we did not meet your expectations during your stay. If you would like to discuss your experience further, please do not... More

Clifton, New Jersey
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ok....let's start with the positives. The staff was really nice and hospitable. They warmly greeted you with a smile whenever they saw you and this was very nice. Andrew, the food and beverage director was fantastic! He really took care of us and he certainly did not have to go out of his way. Trey, the server in Altitude was... More

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Hello, and thank you for taking the time to share your experience while at the Hotel. I am very sorry that we did not meet your expectations while you were staying with us! I can certainly understand and appreciate your disappointment in all that you mentioned. We have a new management team at the hotel that is very focused on... More

Albuquerque, New Mexico, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although exhausting, the indoor water park was a huge hot for our birthday crowd. The hotel pool is also excellent. Make sure you get a room by the hotel pool if you have swimmer. The sliding glass back doors open to the very bright and lovely pool and atrium. Great staff.

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel and Water Park. It sounds like you and your party had an excellent time. Thank you again, and have a wonderful day! Patrick Director of Operations 505-855-6072 More

Hobbs, New Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Initially - the website for this hotel is very confusing and, I believe, intentionally misleading. I reserved a room two months in advance for myself and my two children. The website showed I had reserved a room with a king sized bed and a pull out. When I checked in suddenly I had paid for a room with only a... More

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for your feedback. I am deeply sorry that we did not meet your expectations, and offer my sincere apologies. If you paid more than what your initial agreement was, I would be happy to speak with you to get this rectified. As far as your experience in the departments you mentioned, I will be speaking with each department... More

Santa Fe, New Mexico
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had stayed here before and things appeared tattered. I was happy to see things have been upgraded and look pretty nice. New carpet and paint in hallways. Rooms appeared to have some upgrades. This is an older hotel but the lobby, restaurant, and bar have been redone. Never been a fan of the sleep number beds but that is... More

Was this review helpful? Yes
Paul M, Manager at Hotel Cascada, responded to this review

Thank you for taking time to share your experience. I am happy to hear you like the new look and feel of the Hotel and Waterpark. I will share your comments with the team. Thank you again, and have a great day. Patrick Director of Operations 505-855-6072 More

Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Only spent one night while traveling but found hotel cascada to have excellent customer service, good food, and very comfortable beds. The room was small and needed a little work but everything was clean. Families were really enjoying the water park. Would stay there again.

Was this review helpful? Yes
Paul M, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel and Waterpark. I am happy to hear that you enjoyed your stay. We hope to see you again the next time you travel through Albuquerque. Thank You again, Patrick Director of Operations 505-855-6072 More

Taylor, Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I had been slightly concerned due to some negative comments on various posts about cleanliness and quality of the hotel. I certainly did not need to worry. Our room was very clean, well-appointed, and comfortable. There were, of course, some signs of aging, but these are not prevalent and did not detract from the hotel. The water park was great... More

Was this review helpful? Yes
Paul M, Manager at Hotel Cascada, responded to this review

Hello Pat, Thank you for taking the time to share your experience while at the Hotel and Water Park. I am glad you and your family had a great time. I apologize that your room was not serviced the 2nd day of your stay. I too enjoy coming back to a fresh room after a day of fun when traveling.... More

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Always love staying here when in ABQ. Consistent great service. My favorite part is the short elevator ride down for my morning dirty chai latte at the Starbucks. I was talking to one of the staff members on my last trip and they were telling me how the owners spent over $5.5mm on renovating this place. Hats off to the... More

Was this review helpful? Yes
Paul M, Manager at Hotel Cascada, responded to this review

Thank you for sharing your experience while staying at the Hotel Cascada. I am glad you had another great experience. Please let me know the next time you come to the hotel so I can personally welcome you back. Thank you again, and have a great day! Patrick Hutchison Director of Operations 505-855-6072 More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel Cascada is a model of great design and service. The staff makes you feel welcome. Altitude is a hip sports grill with amazing food. Don't miss the Ahi Salad. The Amped Starbucks in the lobby could not be more convenient. This is a refreshingly new option when you are in Albuquerque or on a trip to Santa Fe!

Was this review helpful? Yes
Paul M, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience while staying at the Hotel Cascada. I am glad you enjoyed your stay and had a wonderful experience. Please let me know the next time you are staying at the hotel so I can personally welcome you back. Thank You again, and have a great day! Best Regards, Patrick Hutchison... More

Columbia, Tennessee
1 review
4 of 5 stars Reviewed July 14, 2014

We had a great time at Hotel Cascada! The kids loved the water park, especially the slide and the lazy river. Rooms were clean and comfortable. The staff was friendly and helpful. The hotel offers affordable packages. Highly recommended!

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your feedback. I am glad you and your family enjoyed your stay at the Hotel and Water Park. Sounds like you had a great time. I look forward to your next visit with us. Thank you again, Patrick Director of Operations. More

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Additional Information about Hotel Cascada

Address: 2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cascada 3*
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Also Known As:
Park Inn By Radisson Hotel And Water Park
Radisson Albuquerque
Albuquerque Radisson

59 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Located in the midtown business district, the Hotel Cascada Urban Resort and Waterpark is conveniently near Albuquerque attractions and shopping and is immediately accessible to both I-40 and I-25. Albuquerque's Urban Resort completed a 5 million dollar renovation in June of 2013 and offers newly renovated, spacious guest rooms and suites with views of the mountains or courtyards. Guest rooms feature "Sleep Number" beds, a work desk, COMPLIMENTARY high-speed wireless internet, in-room coffeemaker, full size iron/ironing board, cable TV, and On-Demand movies with a COMPLIMENTARY USA Today at the front desk. Other features include complimentary outdoor parking, COMPLIMENTARY shuttle service to/from the airport.Also offering an on-site water park with 26 water features like a wave pool, lazy river, waterslides, and wave rider this hotel in Albuquerque keeps the whole family entertained (check days and hours of operation as they do change). ... more   less 
Number of rooms
300

Questions & Answers

Questions? Get answers from Hotel Cascada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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