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All 146 Albuquerque hotels

Hotel Cascada

3.0 of 5 Hotel   |   2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
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Ranked #83 of 146 hotels in Albuquerque
A recent review
4 of 5 stars reviewed yesterday
rebeez Tucson, Arizona
  • Overview
  • Reviews (124)
  • Photos (59)
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  • Room tips (41)
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124 people have reviewed this hotel

Traveler rating
    28
    36
    23
    26
    11
See reviews for
53
10
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Only spent one night while traveling but found hotel cascada to have excellent customer service, good food, and very comfortable beds. The room was small and needed a little work but everything was clean. Families were really enjoying the water park. Would stay there again.

Was this review helpful? Yes
Taylor, Texas
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I had been slightly concerned due to some negative comments on various posts about cleanliness and quality of the hotel. I certainly did not need to worry. Our room was very clean, well-appointed, and comfortable. There were, of course, some signs of aging, but these are not prevalent and did not detract from the hotel. The water park was great... More

Was this review helpful? Yes
Paul M, Manager at Hotel Cascada, responded to this review

Hello Pat, Thank you for taking the time to share your experience while at the Hotel and Water Park. I am glad you and your family had a great time. I apologize that your room was not serviced the 2nd day of your stay. I too enjoy coming back to a fresh room after a day of fun when traveling.... More

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Always love staying here when in ABQ. Consistent great service. My favorite part is the short elevator ride down for my morning dirty chai latte at the Starbucks. I was talking to one of the staff members on my last trip and they were telling me how the owners spent over $5.5mm on renovating this place. Hats off to the... More

Was this review helpful? Yes
Paul M, Manager at Hotel Cascada, responded to this review

Thank you for sharing your experience while staying at the Hotel Cascada. I am glad you had another great experience. Please let me know the next time you come to the hotel so I can personally welcome you back. Thank you again, and have a great day! Patrick Hutchison Director of Operations 505-855-6072 More

2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel Cascada is a model of great design and service. The staff makes you feel welcome. Altitude is a hip sports grill with amazing food. Don't miss the Ahi Salad. The Amped Starbucks in the lobby could not be more convenient. This is a refreshingly new option when you are in Albuquerque or on a trip to Santa Fe!

Was this review helpful? Yes
Paul M, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience while staying at the Hotel Cascada. I am glad you enjoyed your stay and had a wonderful experience. Please let me know the next time you are staying at the hotel so I can personally welcome you back. Thank You again, and have a great day! Best Regards, Patrick Hutchison... More

Columbia, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a great time at Hotel Cascada! The kids loved the water park, especially the slide and the lazy river. Rooms were clean and comfortable. The staff was friendly and helpful. The hotel offers affordable packages. Highly recommended!

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CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your feedback. I am glad you and your family enjoyed your stay at the Hotel and Water Park. Sounds like you had a great time. I look forward to your next visit with us. Thank you again, Patrick Director of Operations. More

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Rooms were out of date and water damaged. Needed paint and lots of work in bathroom. Sheets and pillows were dirty bathroom needed to be scrubbed. But great turn around from house keeping. Will never stay there again. The only saving grace was the water park for the kids was fun but was way over priced. Kids had a blast... More

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your feedback regarding your experience at the Hotel and Water Park. I apologize that the cleanliness of the room was not up to par! I am sharing your feedback with the housekeeping manager in an effort to eliminate the issues that you unfortunately experienced. I am glad you enjoyed your time at... More

El Paso, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just want to say that this Hotel was wonderful. I was skeptical about some of the other reviews that I read. We stayed here this past weekend (July 11-13). The staff was very nice. The room we stayed in was very clean. I will say that I really couldn't hear much noise....it could be because of the air conditioner..that... More

Was this review helpful? Yes 1
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel and Water Park. I am glad you and your family had a great stay, and fun in the Water Park. I look forward to you visiting us again. Thank you again, Patrick Director of Operations More

Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have to come here but if I didn't have to I wouldn't the front desk staff is extremely rude. It also has a very limited menu and very pricey .It takes for ever to get to your room and you could lose your way very easily in this hotel. The only good thing about here is the van driver... More

Was this review helpful? Yes 1
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience. I apologize for your experience with the front desk. We take our customer service very seriously and I will address the issue you experienced with the front desk staff. I am glad that our Shuttle Driver was a delight. Thank you again for your feedback! Patrick Director of Operations More

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

What a nice weekend! Our children love the water park specially the flow rider; The instructors at the flow rider are very nice and really help the children to learn and have a memorable experince. The staff is very friendlly and the Breakfast is one will make you come back.

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience. I am glad you and your family enjoyed the hotel and the water park. Please let me know the next time you are at the hotel and/or water park so that I can personally welcome you back. Thank you again, Patrick Director of Operations 505-855-6072 More

El Paso, Texas
Top Contributor
98 reviews 98 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great for those weekend getaways. Our boys loved it. It also has a nice water park attached to it that is very well run and Kid friendly. It has 2 restaurants but I never used them. The are it is located make all other Albuquerque attractions very accessible. Room was the right size and comfortable. Do not stay next to... More

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience while staying at the Hotel Cascada. I am glad you and your family enjoyed your stay and had fun at the Water Park. Next time you are in the area, please do not hesitate to contact me so that I may personally welcome you back. Have a wonderful week. Best... More

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Additional Information about Hotel Cascada

Address: 2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cascada 3*
Reservation Options:
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Also Known As:
Park Inn By Radisson Hotel And Water Park
Radisson Albuquerque
Albuquerque Radisson

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#51 Business Hotel in Albuquerque
Hotel Class
Official Description (provided by the hotel)
Located in the midtown business district, the Hotel Cascada Urban Resort and Waterpark is conveniently near Albuquerque attractions and shopping and is immediately accessible to both I-40 and I-25. Albuquerque's Urban Resort completed a 5 million dollar renovation in June of 2013 and offers newly renovated, spacious guest rooms and suites with views of the mountains or courtyards. Guest rooms feature "Sleep Number" beds, a work desk, COMPLIMENTARY high-speed wireless internet, in-room coffeemaker, full size iron/ironing board, cable TV, and On-Demand movies with a COMPLIMENTARY USA Today at the front desk. Other features include complimentary outdoor parking, COMPLIMENTARY shuttle service to/from the airport.Also offering an on-site water park with 26 water features like a wave pool, lazy river, waterslides, and wave rider this hotel in Albuquerque keeps the whole family entertained (check days and hours of operation as they do change). ... more   less 
Number of rooms
300

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