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Hotel Cascada

2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
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Hotel Cascada
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Ranked #87 of 148 Hotels in Albuquerque
A recent review
4 of 5 stars reviewed 3 days ago
Reem H Phoenix, Arizona
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228 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (55)
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    (40)
All months
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked a three night stay, thinking we would use the water park. When we checked into our nicely appointed room, the internet wasn't working, so we changed to another room. The front desk personnel were really top knotch and helpful. However,the new room had such poor internet that it was useless, plus the window led into the hallway, a... More 

Was this review helpful? Yes
Phoenix, Arizona
4 of 5 stars Reviewed 3 days ago NEW

The front desk staff Faye M, Amelia C and Jon D were highly professional and courteous. They were genuine and provided a higher quality service than is provided at exclusive hotels and resorts. I also received exceptional customer service and assistance from Duane in engineering who went out of his way to be helpful. This made for a memorable stay.... More 

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Silver City
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Upon arrival, the staff was chatting and giggling, too busy to help us. When they finally noticed we were there, they boy spent more time moving the hair out of his face than anything else. It was irritating. Being a waterpark hotel, you know families are going to be staying here so rooms with only double beds with rounded edges... More 

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel and Waterpark. If you would like to discuss your experience at the Hotel further. I will be sharing your comments with the Hotel staff to assist with our ongoing pursuit of providing excellent service to all our guests. I am glad to see you enjoyed the Waterpark.... More 

Madison, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We always scope out a waterpark on summer trips. I was a little shocked to find that there were no great options for outdoor waterparks in the ABQ area, so I came across Hotel Cascada and their indoor waterpark... so I gave it a shot. We were very pleased. Check in was quick, simple and friendly. We lucked out and... More 

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel and Waterpark. I am pleased that you and your family enjoyed every aspect of your stay! Next time you visit, please ask for me so I can personally welcome you and your family back. Thank you again, and have a wonderful day! Patrick Director of Operations More 

El Paso, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel has sleep number beds that have a mind of their own. Trying sleeping in a bed that goes changes number all through the night. And the other bed was so rounded that if you got close to the edge you'd roll off. Pillows were tiny squares. Water Park, I give 3 stars.

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for your comments. I would like to let you know we are currently replacing many of the sleep number beds throughout the course of the year. During your next visit, please contact me so that I may place you in one of my favorite rooms. Thank you again, and have a wonderful day! Patrick Director of Operations More 

Travelers are raving about these Albuquerque hotels

Merkel, TX, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was great; clean rooms; hotel staff was very accommodating. Michelle in Marketing was awesome and very professional. Altitude Bar (in hotel) was very nice, lots of TV's. Jacob Ruiz (Bartender) was "on his game"; I never had to ask for anything.

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank You for taking the time to to share your experience at the Hotel and Restaurant. I am glad your enjoyed your overall experience. I will share your wonderful comments with Michelle, Jacob, and the rest of the team. Please let me know the next time you visit the Hotel so I can personally welcome you back. Thank You Again,... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Good night's sleep, no frills, affordable. One complaint, the room didn't have a coffee maker. Aside from that, the bed was comfy and the room was clean. We didn't visit the water park. With price, location (right off I-40) and cleanliness we'd consider stopping again.

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share you experience while at our Hotel. Aside from the coffee maker, I am glad you enjoyed your stay. Please let me know the next time you visit so I can personally welcome you back. Thank You again, Patrick Director of Operations More 

Las Cruces, New Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Reading previous reviews I hoped for the best and prepared for the worst. Hotel is nice and well kept. A little older but it's not falling apart. The regular pool is nice and they have mini golf course. The water park is great for younger kids. The two big slides they have are exciting. The minimum height is 46" I... More 

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank You for taking the time to share your experience while at the Hotel and Waterpark. I am happy to see that you and your family enjoyed all areas of the Hotel. Please ask for me during your next visit so I can personally welcome you and your family back to the Hotel. Thank You again, Patrick Director of Operations More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Spent the day at the waterpark and it was a great time. The staff was very friendly. My 9 year old daughter rode the flow rider and got a personal lesson from one of the lifeguards. Thank you Janer, you were great! The lobby of the hotel is beautiful. We will be making plans to stay here on our next... More 

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Waterpark. I am glad that you and your family thoroughly enjoyed the Waterpark. I will share your comments with Janner. When you do reserve a room with us, please let me know so I can handpick one of my favorite rooms. Thank You again, Patrick Director of Operations More 

Albuquerque, New Mexico, United States
Level Contributor
66 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to the water park for the day (didn't get a room). We had a blast! My husband and I (early 30's) and our son (15 months) went together. There was enough pool to entertain us for 4 hours or more. For the little kids they have a nice pool full of kids safe slides and water spouts. For... More 

Was this review helpful? Yes 2
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience in the Waterpark. I am glad that you and your family had an excellent time. We look forward to providing more memorable experiences to you and your family. Thank You again, Patrick Director of Operations More 

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Bi-Level Loft Suite (69)
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