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Hotel Cascada

2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
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Hotel Cascada
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Ranked #95 of 147 Hotels in Albuquerque
A recent review
3 of 5 stars reviewed 1 week ago
Adrian L
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213 reviews from our community

Traveler rating
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    42
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Scottsdale Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

As someone who has spent an average of 90 nights in hotels per year for 30 years, the above title to this review might seem a bit over the top. I am here to tell you that it is not! To summarize, I had to call security (twice), change my room( once) and nearly checked out at 2:00 to try... More 

Was this review helpful? Yes 2
Patrick H, Manager at Hotel Cascada, responded to this review

I am disheartened that you did not enjoy your stay due noise from an adjacent room. If you would like to discuss your experience further please do not hesitate to contact me. Thank You, Patrick Director of Operations More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I planned this overnight stay as a surprise for my 2 kids ( ages 12 & 4), upon check in I asked the front desk clerk checking me in, if I could have some pool towels for the waterpark. She advised that the waterpark is fully stocked with pool towels for guest convenience. Since my family and I only had... More 

Was this review helpful? Yes 2
Patrick H, Manager at Hotel Cascada, responded to this review

I am disheartened that your experience was not a pleasant one. I will share your comments with the management team to assist in our ongoing pursuit in providing an excellent experience to all our guests. Best Regards, Patrick Director of Operations More 

Travelers are raving about these Albuquerque hotels

Show Low, Arizona
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

This was by far the worst hotel experience I have ever had!!! I was totally duped by some really great professional photos of an "urban resort." It's a remodeled old hotel, which ok could still be kind of cool right? Wrong!! Besides the peeling wall paper, dirty carpets, smelly hall ways, stained furniture, non working sleep number beds, cold showers... More 

Was this review helpful? Yes 2
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience. I am disheartened that you did not enjoy your stay. I will be sharing your comments with the management team to assist in our ongoing pursuit of providing an excellent experience to all future guests. Thank You again, Patrick Director of Operations More 

Senior Contributor
32 reviews 32 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited the Hotel Cascada Waterpark today and found it to be a very besutiful attraction! Due to my early arrival we were able to get on the Flowrider (a surfing pool) early! Although the park was extremely exciting and new at first it slowly got more boring to both teenagers and adults. I recommend this hotel for your younger... More 

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Waterpark. I am glad you enjoyed what it had to offer, and had fun. I personally tried the Flowrider and did not do very well, but I did enjoy it. Thank you again, and I look forward to your next visit at the Hotel and Waterpark. Patrick Director... More 

Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed 1 week ago

My family reserved a room for the weekend. I called to see how much more the water park was. Adults $28.00 approx. Children $ 23.00 on top of $119.00 for a room. I went to a brithday party at the water park and it was not that impressive. But thought it would be nice for my family to stay at... More 

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience. For Hotel Guests we charge $30 for Waterpark Access, and the passes are good for two days for a saving of approx $20. I apologize for the miscommunication. This will be re-iterated to all the staff. I will share you comments with the management team to assist in our ongoing... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It all started off with a since of discussed. When I showed up at the check-in counter the young lady was talking to the other check-in clerk about how sick she was. She then proceeded to check me in. When she had my credit card to run she sneezed into her hand which had my credit card in it then... More 

Was this review helpful? Yes 4
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience. I am disheartened that you did not enjoy your stay. Regarding security and safety we do have two security guards that work over night. We also invite the State Police (they are based across the street from the hotel) in for free Starbucks coffee in an effort to have their... More 

Littleton
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Second time around. Check in was excellent. Parking was a challenge especially on the weekend. Lots of families, so the property was very busy! The hotel can be a challenge to navigate, lots of hallways and twist and turns, easy to get lost; not a plus should there be a fire. Room was ok. The towels were not the best,... More 

Was this review helpful? Yes 2
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience. I appreciate both your positive and constructive comments. In the event you stay here again, please contact me so I can personally welcome you back and hand pick one of my favorite rooms for you. Thank you again, Patrick Director of Operations More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My Husband and I stayed 4 nights for his training. Our room was very clean and comfortable, the staff was pleasant and very helpful!! We really enjoyed our visit and look forward to staying again next year!! Thanks again for everything!!!!!😊😊😊

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience while staying at the Hotel Cascada. I am glad that you and your husband enjoyed your 4 night stay with us. We look forward to your next visit, hopefully sooner than a year from now. Thank you again, Patrick Director of Operations More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Grand child approved. Lizzy gave her visit a 5 out of 5! Sandbox got a 10. This sandbox was clean, and with the price of the waterpark, added an extra dimension to the fun. The children's water slide was stupendous. My grand and her friends slid for the first time. The whole experience was enchanting. The weather didn't dampen their... More 

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience while staying at the Hotel Cascada. I am glad that you and your family enjoyed the Hotel and the Waterpark. Looking at the pictures it looks like the kids had a fun time. The next time you visit the Hotel, please contact me so I can personally welcome you back.... More 

albuquerque
Top Contributor
72 reviews 72 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We weren't able to stay at the Cascada (so I can't comment on the rooms). But we were attending a conference that was held there. So I can speak to the hotel's other features. 1. Newly remodeled. Looks very, very trendy. Very upscale looking. 2. Looks can be deceiving. 3. The food in their bar may be better, but the... More 

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience while at the hotel. I apologize that your stay was less than satisfactory. I will be sharing your comments with the management team so they are aware of your experience and make the necessary changes for future guests. Thank you again, Patrick Director of Operations More 

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Bi-Level Loft Suite (69)
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