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All 146 Albuquerque hotels

Hotel Cascada

3.0 of 5 Hotel   |   2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
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Ranked #83 of 146 Hotels in Albuquerque
A recent review
3 of 5 stars reviewed 2 days ago
NMBelen Belen, New Mexico
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141 reviews from our community

Traveler rating
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    27
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    13
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59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Belen, New Mexico
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel has been around for a long time and has gone through several name / owner changes over the years. The hotel is run down - the room was clean, but you can tell it's run down. It's dark and feels 'cheap'. The pillows on the bed are tiny - half the size of a queen size pillow but... More

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Sacramento, California
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife and I checked in on 18 Sept 2014 and checked out on 20 Sept 2014, This Hotel is extremely clean well Maintained, and the Staff were very pleasant. The restaurant had good food. One could not expect much more..It was a great stay and would repeat anytime I am in the area. Nothing to complain about here...

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am glad that you thoroughly enjoyed your stay, and look forward to welcoming you back in the future. Thank you again, and have a wonderful rest of your day! Patrick Director of Operations More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I'm not usually the type to go review things online... but this place earned a special place in my heart and if I could give it negative stars I would. My husband and I ecided to stay at this hotel because there was a function there that night we were attending. We booked our stay on Orbitz, and proceeded to... More

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Hello, and thank you for taking the time to share your experience at our hotel. I am very sorry that your experience was not a good one. I am very disappointed that we did not meet your expectations on numerous levels from customer service to the quality of the room. We have a new management team that is working diligently... More

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 1 week ago

I travel to a new city every week for work and this is the only stay I have ever been motivated to write a review for. All of the staff was helpful, 3 in particular stood out. The facilities are wonderful complete with a small cafe that serves Starbucks, a resonablely price waterpark, and access to a full gym that... More

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Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel when we realized we needed to spend some much needed family time away from the day to day. We got a bi-level king room. It was beautiful and suits our family of four perfectly. The sleep number bed is a plus! You have a gem with Annabelle. She has been the only one I have spoken... More

Was this review helpful? Yes 2
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel. I am glad the room was perfect for you. I am happy to hear Annabelle treated you well. I will share your comments with her. Thank You again! Patrick Director of Operations More

New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with a group of people traveling for a football game and this hotel was great. They were accommodating, helped with shuttle service, were friendly, and have a nice sports bar for us to gather at. I am not sure I will ever have a reason to go back to ABQ, but if I do, I will definitely... More

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am happy that enjoyed yourself during your travels while watching a football game. Thank you for choosing our destination as your place to relax and have some fun. Patrick Director of Operations More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a wonderful first experience with the family there. The sports bar and cafe had the most incredible food ever at a convenient price and the waterpark was a blast! Highly recommend to people visiting Albuquerque for the first time!!!

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am very happy to read that you thoroughly enjoyed yourself. I look forward to welcoming you back on your next visit to Albuquerque. Thank You again, Patrick Director of Operations More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Family trip to water park for daughters birthday customer service terrible son harassed by an employee when manager was notified nothing was done informed manager at front desk upon departure the establishment is operated by teenagers and although most exhibited professional behavior there is no mature adult to supervise customer services not returning.

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am sorry to hear you did not receive good customer service! We are currently doing extensive training in both the Waterpark and Front Desk focusing on providing excellent customer service, and I will ensure your comments are brought to their attention. Thank you again, Patrick Director... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

this was my forth trip to alburqurque from illinoise.my two friends andI come out her for a native American recovery convention.every year they get bigger the need for more room was here.my room was connected to the atrium.the wonderfull cleaning lady kept my room fresh and clean

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Hello, Thank you for taking the time to share your experience at our Hotel. I am happy to read that you enjoyed yourself and that housekeeping kept your room fresh and clean. Thank You again! Patrick Director of Operations More

Hurley, Mississippi, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I can't say enough about the staff at this hotel. The shuttle drivers were on time and informative about the area. Check in was easy, breezy. The water park was fun. The beds were comfortable and the sports bar had great food.

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am very happy to see that you had an excellent time! I look forward to welcoming you back on your next visit. Thank You again, Patrick Director of Operations More

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Additional Information about Hotel Cascada

Address: 2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cascada 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Park Inn By Radisson Hotel And Water Park
Radisson Albuquerque
Albuquerque Radisson

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