We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 145 Albuquerque hotels

Hotel Cascada

3.0 of 5 Hotel   |   2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
Hotel website
Hotel deals
Hotel amenities
Special Price
15% off room rate
Save Saved
You added Hotel Cascada to your Saves list
Hotel Cascada
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
50%
Ranked #84 of 145 hotels in Albuquerque
A recent review
4 of 5 stars reviewed 1 week ago
Evelyn M Columbia, Tennessee
  • Overview
  • Reviews (120)
  • Photos (59)
  • Amenities
  • Q&A
  • Room tips (39)
  • Location
  • More
Write a Review

120 people have reviewed this hotel

Traveler rating
    26
    34
    23
    26
    11
See reviews for
51
9
3
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Columbia, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

We had a great time at Hotel Cascada! The kids loved the water park, especially the slide and the lazy river. Rooms were clean and comfortable. The staff was friendly and helpful. The hotel offers affordable packages. Highly recommended!

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your feedback. I am glad you and your family enjoyed your stay at the Hotel and Water Park. Sounds like you had a great time. I look forward to your next visit with us. Thank you again, Patrick Director of Operations. More

2 reviews
2 of 5 stars Reviewed 1 week ago

Rooms were out of date and water damaged. Needed paint and lots of work in bathroom. Sheets and pillows were dirty bathroom needed to be scrubbed. But great turn around from house keeping. Will never stay there again. The only saving grace was the water park for the kids was fun but was way over priced. Kids had a blast... More

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your feedback regarding your experience at the Hotel and Water Park. I apologize that the cleanliness of the room was not up to par! I am sharing your feedback with the housekeeping manager in an effort to eliminate the issues that you unfortunately experienced. I am glad you enjoyed your time at... More

El Paso, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just want to say that this Hotel was wonderful. I was skeptical about some of the other reviews that I read. We stayed here this past weekend (July 11-13). The staff was very nice. The room we stayed in was very clean. I will say that I really couldn't hear much noise....it could be because of the air conditioner..that... More

Was this review helpful? Yes 1
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel and Water Park. I am glad you and your family had a great stay, and fun in the Water Park. I look forward to you visiting us again. Thank you again, Patrick Director of Operations More

Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have to come here but if I didn't have to I wouldn't the front desk staff is extremely rude. It also has a very limited menu and very pricey .It takes for ever to get to your room and you could lose your way very easily in this hotel. The only good thing about here is the van driver... More

Was this review helpful? Yes 1
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience. I apologize for your experience with the front desk. We take our customer service very seriously and I will address the issue you experienced with the front desk staff. I am glad that our Shuttle Driver was a delight. Thank you again for your feedback! Patrick Director of Operations More

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

What a nice weekend! Our children love the water park specially the flow rider; The instructors at the flow rider are very nice and really help the children to learn and have a memorable experince. The staff is very friendlly and the Breakfast is one will make you come back.

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience. I am glad you and your family enjoyed the hotel and the water park. Please let me know the next time you are at the hotel and/or water park so that I can personally welcome you back. Thank you again, Patrick Director of Operations 505-855-6072 More

El Paso, Texas
Top Contributor
98 reviews 98 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great for those weekend getaways. Our boys loved it. It also has a nice water park attached to it that is very well run and Kid friendly. It has 2 restaurants but I never used them. The are it is located make all other Albuquerque attractions very accessible. Room was the right size and comfortable. Do not stay next to... More

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience while staying at the Hotel Cascada. I am glad you and your family enjoyed your stay and had fun at the Water Park. Next time you are in the area, please do not hesitate to contact me so that I may personally welcome you back. Have a wonderful week. Best... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Loved it, everybody was beyond polite and I experienced great service. Nephew loved the waterpark and had a great time over all. I thought the rooms were clean and the front desk was extremely helpful with any questions I had. I look forward to coming back and bring able to experience another great day.

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am pleased that you and your nephew enjoyed your time with us. Please let me know when you make your way back to the Hotel so that I can personally welcome you back. Have a wonderful day! Patrick Director of Operations 505-855-6072 More

Harrisburg, Pennsylvania
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Tried to stay at the Hampton next door but the entire city was booked due to a soccer tournament. After all options exhausted, we checked this place. Rooms available and at a reasonable rate. Figured we were set since it had a restaurant inside as well. The rooms were old and not as clean as I am accustomed to. It... More

Was this review helpful? Yes 2
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for spending time sharing your experience at the hotel. I apologize that we did not meet your expectations during your stay. I would like to speak with you in person so I can get a better feel for all areas you felt we fell short. If you would like to discuss your experience, you can contact me directly... More

Senior Contributor
31 reviews 31 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a very bizarre place with a misleading website. Large, maze like place. I thought we were getting a good deal but once I saw the place from the outside and then got in the room, I wouldn't recommend it. The shower had some kind of white stuff at the junction between the floor and wall which was unappealing.... More

Was this review helpful? Yes
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the hotel. We are constantly using all feedback as a guide toward our ongoing pursuit to meet and exceed the expectations of our guests. If you would like to discuss your experience further please do not hesitate to contact me at 505.855.6072. Thank You again! Patrick Director of Operations More

Hollywood, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

This place is neither a "resort" nor a hotel. This is a motel at best. The website is 150% misleading. This review is about the motel only not the water park. had to go to 3 rooms before we got into a 1/2 decent room. The first two had dirty sheets and were filthy. The third at least had clean... More

Was this review helpful? Yes 3
CascadaGRM, Manager at Hotel Cascada, responded to this review

Thank you for sharing your experience at the Hotel. I apologize that your initial room you checked into had anything less than clean, crisp linen. This is unacceptable. I am addressing this with our Housekeeping department. We are also extremely focused on the condition of the rooms to ensure they meet all guest expectations. Thank you again for your feedback.... More

Owners: What's your side of the story?
If you own or manage Hotel Cascada, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Cascada? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cascada

Address: 2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cascada 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Tingo, HotelsClick, Despegar.com, BookingOdigeoWL, Priceline, Hotels.com and Venere so you can book your Hotel Cascada reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Inn By Radisson Hotel And Water Park
Radisson Albuquerque
Albuquerque Radisson

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Bathroom (5)
Viewed
Room/suite (2)
Viewed
Family/play areas (3)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (10)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (3)
Viewed
Room/suite (3)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (3)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Located in the midtown business district, the Hotel Cascada Urban Resort and Waterpark is conveniently near Albuquerque attractions and shopping and is immediately accessible to both I-40 and I-25. Albuquerque's Urban Resort completed a 5 million dollar renovation in June of 2013 and offers newly renovated, spacious guest rooms and suites with views of the mountains or courtyards. Guest rooms feature "Sleep Number" beds, a work desk, COMPLIMENTARY high-speed wireless internet, in-room coffeemaker, full size iron/ironing board, cable TV, and On-Demand movies with a COMPLIMENTARY USA Today at the front desk. Other features include complimentary outdoor parking, COMPLIMENTARY shuttle service to/from the airport.Also offering an on-site water park with 26 water features like a wave pool, lazy river, waterslides, and wave rider this hotel in Albuquerque keeps the whole family entertained (check days and hours of operation as they do change). ... more   less 
Number of rooms
300

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer