We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 146 Albuquerque hotels

Hotel Cascada

3.0 of 5 Hotel   |   2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
Hotel website
Hotel deals
Hotel amenities
Special Price
15% off room rate
Save Saved
You added Hotel Cascada to your Saves list
Hotel Cascada
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
50%
Ranked #82 of 146 Hotels in Albuquerque
A recent review
4 of 5 stars reviewed 4 days ago
nycsundevil New York
Write a Review

137 reviews from our community

Traveler rating
    32
    38
    26
    29
    12
See reviews for
58
10
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here with a group of people traveling for a football game and this hotel was great. They were accommodating, helped with shuttle service, were friendly, and have a nice sports bar for us to gather at. I am not sure I will ever have a reason to go back to ABQ, but if I do, I will definitely... More

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am happy that enjoyed yourself during your travels while watching a football game. Thank you for choosing our destination as your place to relax and have some fun. Patrick Director of Operations More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I came into the hotel wanting just a regular room. I did not know nothing about the water park or the kinds of rooms that were at Hotel. I came in and a young lady named Rose helped me. Rose exlplained how the water park and rooms worked. I was not convinced to stay here for the price. But Ms.Rose... More

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am happy Rose at the Front Desk made a difference in your stay! I have shared your comments with Rose and the entire team. We look forward to welcoming you back to our hotel! Thank You again, Patrick Director of Operations More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a wonderful first experience with the family there. The sports bar and cafe had the most incredible food ever at a convenient price and the waterpark was a blast! Highly recommend to people visiting Albuquerque for the first time!!!

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am very happy to read that you thoroughly enjoyed yourself. I look forward to welcoming you back on your next visit to Albuquerque. Thank You again, Patrick Director of Operations More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Family trip to water park for daughters birthday customer service terrible son harassed by an employee when manager was notified nothing was done informed manager at front desk upon departure the establishment is operated by teenagers and although most exhibited professional behavior there is no mature adult to supervise customer services not returning.

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am sorry to hear you did not receive good customer service! We are currently doing extensive training in both the Waterpark and Front Desk focusing on providing excellent customer service, and I will ensure your comments are brought to their attention. Thank you again, Patrick Director... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

this was my forth trip to alburqurque from illinoise.my two friends andI come out her for a native American recovery convention.every year they get bigger the need for more room was here.my room was connected to the atrium.the wonderfull cleaning lady kept my room fresh and clean

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Hello, Thank you for taking the time to share your experience at our Hotel. I am happy to read that you enjoyed yourself and that housekeeping kept your room fresh and clean. Thank You again! Patrick Director of Operations More

Hurley, Mississippi, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I can't say enough about the staff at this hotel. The shuttle drivers were on time and informative about the area. Check in was easy, breezy. The water park was fun. The beds were comfortable and the sports bar had great food.

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am very happy to see that you had an excellent time! I look forward to welcoming you back on your next visit. Thank You again, Patrick Director of Operations More

1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at ALOT of hotels and have never seen such an expensive hotel be so disgusting. I travel to Albuquerque every summer for the live racing, we had been trying to find a place out kids would love! We were very disappointed and I feel like we got taken and lied to! To begin with my husband had... More

Was this review helpful? Yes 12
Patrick H, Manager at Hotel Cascada, responded to this review

Dear Guest, I am very very disheartened to hear about your experience at the Hotel. I sincerely apologize for your experience! Staff being rude is unacceptable, and will be dealt with swiftly. Regarding the bug issue, we re-evaluated our Pest Control Program very recently and decided to to spend 3x what we have in the past in an effort to... More

Camarillo, California
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I like this hotel for the most part. The public spaces in front are nice they have a breakfast place and a sports lounge (I do not like sports soooo). The staff is friendly and helpful but I also the rooms need updating. The carpet which there are too many different types to count throughout are spotted as was the... More

Was this review helpful? Yes
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at our Hotel. I am happy to hear you enjoyed dinner, and the Hotel in general. I look forward to your next visit. Please ask for me so I can personally welcome you back. Thank you again, Patrick Director of Operations More

Santa Fe, New Mexico
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have past by the hotel/water park many times saying we need to check it out. It does show it's age. Signage to the water park from the hotel is confusing. Made it inside and was very busy, not a tube to be found. The wave room is pretty cool, one of the employees has mastered it, quite impressive. Ok,... More

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Thank you for taking the time to share your experience at the Hotel and Water Park, as we use all feedback as a tool in our ongoing pursuit to providing an excellent experience. I am sorry to hear that we did not meet your expectations during your stay. If you would like to discuss your experience further, please do not... More

Clifton, New Jersey
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 8, 2014

Ok....let's start with the positives. The staff was really nice and hospitable. They warmly greeted you with a smile whenever they saw you and this was very nice. Andrew, the food and beverage director was fantastic! He really took care of us and he certainly did not have to go out of his way. Trey, the server in Altitude was... More

Was this review helpful? Yes 1
Patrick H, Manager at Hotel Cascada, responded to this review

Hello, and thank you for taking the time to share your experience while at the Hotel. I am very sorry that we did not meet your expectations while you were staying with us! I can certainly understand and appreciate your disappointment in all that you mentioned. We have a new management team at the hotel that is very focused on... More

Owners: What's your side of the story?
If you own or manage Hotel Cascada, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Cascada? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cascada

Address: 2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cascada 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Tingo, Priceline, HotelsClick, Hotels.com, Odigeo and Venere so you can book your Hotel Cascada reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Inn By Radisson Hotel And Water Park
Radisson Albuquerque
Albuquerque Radisson

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Room/suite (3)
Viewed
Bathroom (5)
Viewed
Family/play areas (3)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (2)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Pool/beach area (4)
Viewed
Dining (4)
Viewed
Hotel & grounds (9)
Viewed
Family/play areas (1)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Albuquerque with
any amenities