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BEST WESTERN PLUS Rio Grande Inn

Certificate of Excellence
3.0 of 5
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1015 Rio Grande Blvd NW, Albuquerque, NM 87104
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BEST WESTERN PLUS Rio Grande Inn
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Ranked #20 of 148 Hotels in Albuquerque
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Pamela M Bremerton, United States
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884 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bremerton, United States
3 of 5 stars Reviewed yesterday NEW

Noisy air conditioner that sounded like a MACK truck was going to ram the room every time it came on during the night (about every 45 minutes) so I didn't get much sleep. Also, there was a glass shelf positioned just at eye level for my 9 year old grandson. It was on the wall next to the vanity and... More 

Review collected in partnership with Best Western

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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We loved this hotel, wifi in the rooms, massive comfy beds, clean bathrooms with enough towels to wash your hair as well. Great food and an all around relaxing hotel. TV and channels are awesome plenty to choose from and plenty of power points for all of your devices. I would highly recommend this hotel!

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Nunica,Mi
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel. Beds were great. Breakfest a small was good. Kind of spread out, but good. Nice place to stay and relax.we stayed to go to a baseball game there. Baseball was good, but they lost. We did get to see are dear friend that's plays there. That was great to see him

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Gillette, Wyoming
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Cute southwestern ambiance, but the rustic furniture is old and falling apart. Not to mention dirty. The blankets, towels and shower curtains are the old "cheap" kind. The breakfast is "made to order " instead of buffet, which means it takes a long time to get seated and get food. If you have an hour or more to waste on... More 

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Charlotte NC
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6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on an overnight in Albuquerque. Clean room, beds pretty good, linens good, 2Q room had all the basics including free wifi. Nice location--little less than a mile walk to Old Town. Starbucks next door. We got $5 breakfast vouchers, added a couple things so breakfast cost us $2 plus gratuity. It was fresh & fast. Great service. Our... More 

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Spokane, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location for the conference we were attending. Very helpful staff. Daily van service for my disabled husband was very helpful. Staff accommodating, pleasant, helpful. A couple issues were resolved swiftly and satisfactorily. Language barrier of houskeepers was a bit of a problem when room not adequately restocked.

Review collected in partnership with Best Western

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dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm very pleased to hear that the staff were very helpful and that any concern that you had was handled accordingly. We hope to have you back. Happy travels and have a wonderful day. Angela O. Guest Service Manager If you need to reach us, please contact us at: guestservicemanager@riograndeinn.com or 505-843-9500 More 

Frederick, Maryland
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We arrived at the airport, and called the hotel for the shuttle which was sent right away. Chantal (sp?), the shuttle driver was very personable and gave us great advice on places to go and things to do while visiting Albuquerque. When we arrived at the hotel, it was early and our room was not ready, however, the front desk... More 

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dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovley review. I'm happy to hear that the staff were helpful and accommodating as well as the shuttle driver. Chantal is a great part of our team and I will make sure she is aware of her great doings. I hope to see you next time. Happy travels and have a wonderful day. Angela O. Guest... More 

Grass Valley, United States
5 of 5 stars Reviewed 1 week ago NEW

We had been traveling all day and all we wanted was to get to the hotel and relax before having to go back out that night for dinner. This hotel was easy to find with easy freeway access and right next to the historical downtown part of Alb., the BioPark and most of the other things we wanted to see... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm very pleased to hear that you enjoyed your stay with us and the location was to your liking. We hope to have you back next time. Happy travels and have a wonderful day. Angela O. Guest Service Manager If you need to reach us, please contact us at: guestservicemanager@riograndeinn.com or 505-843-9500 More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice, clean, comfortable and refreshing. The room was two queen beds very cozy New Mexico style room. Would absolutely come back. They gave vouchers for breakfast at the Inn inside the Hotel and it had Great Mexican Food. We absolutely want to Thank the staff for everything they did for us. We enjoyed our stay!!!

Was this review helpful? Yes 1
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm very pleased to hear that the rooms were clean , cozy, comfortable and refreshing. I'm also very happy to hear that you enjoyed our breakfast provided as well as the staff. We hope to have you back. Happy travels and have a wonderful day. Angela O. Guest Service Manager If you need to... More 

Aurora, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very clean and comfortable with good facilities,I had a good stay and would stay again, a good pool and hot tub, it is a shame their food service is not up to this standard, while the greeter, Megan, rushes around trying to keep things moving by seating guests, clearing tables and answering question and bringing items to... More 

Was this review helpful? Yes 2
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your review. I'm pleased to hear that everything from comfort of your room as well as cleanliness to the amenities provided were all to your liking. I'm also happy to hear that the value and rooms were excellent. Megan is a great part of our team and I will make sure she is aware of her great... More 

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