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All 146 Albuquerque hotels

BEST WESTERN PLUS Rio Grande Inn

3.0 of 5 Hotel   |   1015 Rio Grande Blvd NW, Albuquerque, NM 87104 (West Old Town)
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Ranked #23 of 146 hotels in Albuquerque
A recent review
5 of 5 stars reviewed 3 days ago
saintbernard california
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505 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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california
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights while on our way to Santa Fe. Staff was great, excellent included breakfast, great location. My only comment concerns the softness of the bed. I had a really soft bed and it was too soft. I didn't complain and it was my fault for not asking to check out another room. Be sure and check... More

Review collected in partnership with Best Western

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dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review and for staying with us. I am glad that you liked the hotel enough to rate it so highly. I am concerned that your bed was too soft. I don't believe I can determine your guest profile from your user ID on this website. I would love to know what room you were in so... More

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

We spent 2 nights here and it was wonderful. Room was very clean, comfortable and quite. The had excellent breakfast meals in the restaurant. We had the same host both days a fine man named Juan. His only concern was our comfort. He was very good treated us like we were his family. Our entire stay was excellent except we... More

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dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review and for staying with us. I am glad that you liked our hotel and will be returning to stay with us in the future. Judging from the photo, it appears that you ordered a Wedge Salad to go. I am assuming since the order was to go that the server provided you with all the... More

ontario
Top Contributor
149 reviews 149 reviews
35 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

we booked with hotwire. we got to the hotel and asked, if possible could we have a room with a king bed. the counter person, told us that our room was pre-assigned and could not be changed. this is the first time that we encountered such a situation. as we were staying 4 days, we thought they might treat us... More

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dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review. I wish you would have contacted us to exchange rooms, especially since you were staying four days. You say it is not in your nature to complain, but you took the time to write a paragraph about how much you hate a particular room. It feels like that energy would have best been spent picking... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Passing through from DC to LA. This place is less than a mile off off the I40 which helps when you've been driving for hours. The staff was helpful. The room was spacious and decent price. The pool is enclosed and water is clean. Overall very nice place to stay!

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dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review and for staying with us. We hope you made it to LA safely and were glad to hear that our pool and staff made your experience that more enjoyable. Take care. If you need to reach us, please contact us at: guestservicemanager@riograndeinn.com or 1 (505) 843-9500 More

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago NEW

I must say that Anthony was great getting me my book of rooms for my wedding. When my guests called and said that they did not get the book rate, I called and Daniel S. really helped me point out what happened. I need to call Anthony in the AM and see if we can add more rooms to the... More

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dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the comments. We have noted your request and will speak to you soon. If you need to reach us, please contact us at: guestservicemanager@riograndeinn.com or 1 (505) 843-9500 More

Boaz, Alabama
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

After driving 24 hours from Alabama,this is where we landed! It is located close to the interstate. The rooms are clean and spacious. We had two meals in the restaurant ( supper and breakfast) and could not have been more pleased. The pool and the hot tub were enclosed and very nice. I wish we had more time here. Do... More

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dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review. I am glad that you enjoyed the accommodations but was concerned about the duration of the drive. We wish you safe travels to your final destination. If you need to reach us, please contact us at: guestservicemanager@riograndeinn.com or 1 (505) 843-9500 More

Sacramento
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent location, staff including the room cleaning ladies. My only complaint is the coffee in restaurant is terrible. .Had much better coffee when I was in the Marine Corps. Front desk staff are very helpful and go out of the way to assist you.

Review collected in partnership with Best Western

Was this review helpful? Yes
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for taking the time to write a review. I hate to say I laughed when I read your comment about the coffee served in the restaurant but I did. I will definitely share your thoughts with the restaurant and keep on eye out for future comments from our customers. If you need to reach us, please contact us... More

Bullhead City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very clean room. Good wi-fi. Friendly and professional staff. Very convenient to freeway and gas station. Very comfortable bed. Convenience of restaurant serving breakfast and dinner. The lobby was very clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review and kind words. We appreciate the feedback and have noted the amenities from Wi-Fi to our beds that you have complimented. If you need to reach us, please contact us at: guestservicemanager@riograndeinn.com or 1 (505) 843-9500 More

Reno, United States
1 review
4 of 5 stars Reviewed 1 week ago

The overall experience was good. The food at the restaurant wasn't all that great, nor the appearance of some of the staff, but nothing that affected our stay. The room we were in was on the small side, but very clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review. We appreciate the score but will improve in the quality of food we serve and our appearance. Your thoughts are helpful and are noted. If you need to reach us, please contact us at: guestservicemanager@riograndeinn.com or 1 (505) 843-9500 More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay, walking distance to the Old City, close to the main highway. The staff are extremely friendly and accommodating. The rooms are bright, clean and freshly decorated. Really enjoyed our time there. Excellent value and price. Thank you Best Western!

Was this review helpful? Yes
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review and kind words. We appreciate the feedback and hope to see you soon. If you need to reach us, please contact us at: guestservicemanager@riograndeinn.com or 1 (505) 843-9500 More

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Additional Information about BEST WESTERN PLUS Rio Grande Inn

Also Known As:
Best Western Plus Rio Grande Hotel
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western
Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104
Phone Number:
Location: United States > New Mexico > Albuquerque > West Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Albuquerque
#11 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Rio Grande Inn 3*
Official Description (provided by the hotel):
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 
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