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All 145 Albuquerque hotels

BEST WESTERN PLUS Rio Grande Inn

3.0 of 5 Hotel   |   1015 Rio Grande Blvd NW, Albuquerque, NM 87104 (West Old Town)
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75%
Ranked #20 of 145 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Lisa D McIntosh, United States
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582 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
McIntosh, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The staff was very friendly and helpful. The room was immaculate, the bed super comfy. No microwave in the room, but has a fridge, iron and hair dryer. Even though the hotel is right off the interstate there is no traffic noise. The parking lot is gated and locked at night so your vehicle is secure. I have stayed at... More

Review collected in partnership with Best Western

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Houston
Top Contributor
52 reviews 52 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As far as location (proximity to I-40 and Old Town Albuquerque) and accommodations (well-appointed room, comfortable bed, clean bathroom), I was prepared to give this room an "Excellent" rating. Additionally, we were given vouchers for a sit-down breakfast in the hotel restaurant the next day which was unexpected. I thought that was "icing on the cake"! The disappointment for me... More

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Birmingham, Alabama
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

With a city as beautiful as Albuquerque, this hotel lived up to the challenge. The decor was lovely, the amenities were excellent, and our room was beautifully appointed and clean. We even had an adorable little towel animal waiting to greet us on our bed! Close to several different restaurants and walking distance to Old Town Albuquerque, we only wished... More

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tucson, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was convenient to both I40 and close to I25. Check in was easy; very nice girl at front desk. The bed was very comfortable; and the room was very clean. Free 'made or order' breakfast as well

Review collected in partnership with Best Western

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Latham, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Nice, easy access to interstate and Old Town. Beds were clean and comfortable. The hallways and parking lots were littered, but we were pleased with everything else. The breakfast was very good, we used the $5 voucher included at check-in and were very satisfied with the food, though the waitress did not seem very interested in her job. Highly recommend... More

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dos1, Guest Relations Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review. I'm happy to hear that our accommodations were what you were looking for and that you enjoyed our wonderful breakfast option. Thank you for recommending our hotel. I do apologize the service the restaurant provided and I will make sure I let that department know of it. Have a great day and I hope that... More

Yorktown, VA
1 review
5 of 5 stars Reviewed 1 week ago

For my money, this is the best place going in ABQ. My wife and I have stayed here three times and have found the staff to be particularly helpful and the rooms quite comfortable. Highly recommend a visit to the nearby Old Town Albuquerque and lunch or dinner at the St Clair Winery & Bistro next door.

Review collected in partnership with Best Western

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dos1, Guest Relations Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the kind words and nice review. I'm glad you enjoyed your stay with us again. We appreciate you coming back and giving us your business. Thank you for the recommendations. The Bistro is a good choice and real close to us. Hope to see you the next time you are in our area. Have a safe trip... More

Roswell, United States
1 review
4 of 5 stars Reviewed 1 week ago

Rated 7 due to no microwave in the room and the excessive PET FEE. $20 per stay would be excellent for our VERY SMALL Poodle. $20 per night would definitely give me the idea I need to go back the Albuquerque Airport Best Western that charge $20 per visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
dos1, Guest Relations Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your review. Sorry for having no microwave in your room. We do provide microwaves just have to let the front desk know and we can have one put in there. I do also apologize for the pet pee issue. We take guest suggestions serious and I will make sure to address the department that handles the pet... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel rooms are nice and clean, and the beds are very comfortable. The hotel staff are very friendly and is a nice place to stay. However as soon as we get to the restaurant the service was shocking and the food was cold considering the amount of time we had to wait for the food. Even with the food... More

Was this review helpful? Yes 1
dos1, Guest Relations Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the thorough review. I glad to hear that everything went well with my staff at the hotel. I'm happy to hear that you were comfortable with the rooms. Sorry to hear about the issues that you had with the restaurant I will make sure to inform the restaurant supervisor of them. Hope that you will stay with... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Rooms are nice. Staff are polite and friendly. Location is ok. I've only had breakfast and that was appalling! Service for orange juice was 15 mins! Waitress was not bothered about us! The breakfast took 45 mins and was wrong, bits of the breakfast where not cooked and the other bits where cold! Stay here but don't eat here!

Was this review helpful? Yes 1
dos1, Guest Relations Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review. I'm happy to hear that my staff with the hotel were polite and friendly. I do apologize for the service with the restaurant. I will make sure to talk to the restaurant staff and inform their supervisor of the things that need to be addressed. I do hope that the next time you are in... More

Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed 1 week ago

the room was very clean, bed was very comfortable, air conditioning worked well, bathroom was a little cramped. We ordered room service from the bar and grille and the food was excellent. Salads were nice and cool; meats were hot. Getting the little paper packets of salt and pepper with plastic wrapped flatware was a little weird. Hard to eat... More

Was this review helpful? Yes
dos1, Guest Relations Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the review. I'm glad you enjoyed your stay. I do apologize for the type of silverware that we provided you with. I totally understand. I will make sure that all room services are provided with non plastic silverware. Hope you have a safe trip back to Santa Fe. Come back and visit some other time. If you... More

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Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104
Phone Number:
Location: United States > New Mexico > Albuquerque > West Old Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Rio Grande Inn 3*
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Also Known As:
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Family Hotel in Albuquerque #11 Business Hotel in Albuquerque #20 Spa Hotel in Albuquerque #20 Casino Hotel in Albuquerque #24 Romantic Hotel in Albuquerque
Hotel Class
Official Description (provided by the hotel)
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 
Number of rooms
173

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