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BEST WESTERN PLUS Rio Grande Inn

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1015 Rio Grande Blvd NW, Albuquerque, NM 87104
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1 room 1 adult
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BEST WESTERN PLUS Rio Grande Inn
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1,094 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is an old hotel that has had some superficial remodeling, especially in the public areas. The hallways and the rooms still smell of tobacco smoke. I had asked for a room in a section of the hotel that had never allowed smoking. My hallway and the room smelled like the smokers had just vacated. Every staff member I spoke... More 

Helpful?
Thank Kenneth K
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Hi Kenneth, I am so sorry to learn that you did not enjoy your stay with us due to the smoke smell in the building. We have been a completely non-smoking hotel for more years than I can remember, at least 6 if not closer to 10. Having said that, we do get a rare person that smokes in the... More 

Wabeno, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The overall look of the place was great! All attendants were friendly and willing to go the extra mile to accommodate us. Comfortable beds and clean rooms. Would definitely stay here again! We ate breakfast at the restaurant on site, and had Krishna as a waitress. Fun to chat with, and got our food out quickly. Great gal.

Helpful?
Thank caroldebbout
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm pleased to hear that you enjoyed your stay with us and that our comfort of your room and beds, friendliness of the staff, and breakfast were to your liking. Krishna is a great part of our team and i will make sure she is aware of her great doings. We hope to have... More 

Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Title says it all. Christina was fabulous in the restaurant. By day 2 she had my order down for the free breakfast. I thought the breakfast room was understaffed, but the service was polite and earnest, the servers were working very hard. I wasn't upset, I figured smaller town, on the freeway, they were probably only busy at breakfast.

Helpful?
Thank lisa h
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm pleased to hear that you enjoyed your stay with us and that the comfort of your room, the breakfast at the restaurant and Christina your server were all to your liking. Christina is a great part of our team and I will make sure she is aware of her great doings. We hope... More 

California
1 review
5 of 5 stars Reviewed 1 week ago

If you're heading to Albuquerque, stay here. You can't beat the quality of the rooms, free REAL breakfast made to order, great ambiance, perfect location right by Old Town and the freeway for getaways, quiet, spotless, and the price is unheard of for this kind of quality. I'm a world traveler and have seen a wide range of accommodations. This... More 

Helpful?
Thank B K
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm pleased to hear that you enjoyed your stay with us and that our location, ambiance, value and breakfast were all to your liking. John and Christina are a great part of our team and I will make sure that they are aware of there great service. We hope to have you join us... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Until they get the HVAC working properly I would not recommend this Hotel. The location is very good, practically in Old Town and near a Wine Bistro. Its very convenient going East but not so much going East on I-40.

Review collected in partnership with Best Western

Helpful?
1 Thank A7476PWjamess
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your review. I'm glad to hear that our location was good. I will make sure to address your concerns to the head of the maintenance department so we can take care of the issue. We do hope to have you come try us again. Have a wonderful day and happy travels. Angela O. Guest Service Manager If... More 

Colorado Springs, Colorado
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Room was very clean with special touches like a little bird made from 2 wash clothes. Room and bathroom looked newly remodeled and very nice. Every staff member we encountered we very pleasant and friendly. Restaurant had a good Mexican dinner menu and food was pretty good. They even give you a $5 food voucher for each person in party... More 

Helpful?
Thank 4blacklers
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm pleased to hear that you enjoyed your stay with us and that the friendliness of staff, cleanliness of rooms, restaurant and the little added duck wash cloth that our housekeepers make were all to your liking. We hope to have you join us again the next time you're in our area. Have a... More 

Maricopa, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was a very clean hotel with excellent staff. There is a restaurant on the site and also a bar. Once you check in you do not need to drive anymore for the night. We found everyone very friendly and the best breakfast we have been offered in a motel that I can remember. You get your choice of at... More 

Review collected in partnership with Best Western

Helpful?
Thank Carol B
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm pleased to hear that you enjoyed your stay with us and that the friendliness of staff, comfort of rooms, cleanliness of the hotel, and restaurant were all to your liking. We hope to have you join us again the next time you're in our area. Have a wonderful day and happy travels. Angela... More 

antioch, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great place to stay....best value Best Western driving thru California, Arizona and N. Mexico ...very comfortable and great breakfast in attached restaurant....will stay here again....oh...and the gas prices are shockingly low compared to Calif. Happy Trails !

Review collected in partnership with Best Western

Helpful?
1 Thank Peter C
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm pleased to hear that you enjoyed your stay with us during your travels through new mexico and enjoyed the awesome gas prices in the city. Also happy to hear that our location, comfort of hotel and breakfast were to your liking. We hope to have you join us again. Have a wonderful day... More 

Houston, TX
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

arrived around 8 pm, kids and adults hungry. we had hoped to eat at the tramway, only to find out that the restaurant at the tramway was already closing. no reservations at any hotel--needed room to accommodate 2 adults, 2 cranky kids. greeted so warmly by hotel staff. restaurants nearby were closing soon so they recommended take-out /deliver pizza. happened... More 

Helpful?
Thank directconnect
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm pleased to hear that you enjoyed your stay with us and that the location, friendliness of staff, comfort of rooms, breakfast and decor were all to your liking. We hope to have you join us again the next time you're in our area. Have a wonderful day and happy travels to Houston. Angela... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Very good value for the price. I especially liked the breakfast because it was a voucher instead of just a tired old steam table, and There is a section on the menu that tells you what you can submit your voucher for as complete payment. Location was okay, I would imagine that depends on where you want to go. Very... More 

Review collected in partnership with Best Western

Helpful?
Thank mercert2016
dos1, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your lovely review. I'm pleased to hear that you enjoyed your stay with us and that the price, breakfast, cleanliness of the rooms and location were all to your liking. We hope to have you join us again the next time you're in our area. Have a wonderful day and happy travels. Angela O. Guest Service Manager... More 

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