The room smelled heavily of cigarette smoke. Yuck. There were all sorts of marks on one wall where apparently someone had thrown luggage. I don't know what else could have caused those black skid marks but luggage wheels. It looked like an area of the wall had been patched badly to fix damage. Pretty icky. We'd had a reservation to... more

My husband, father-in-law and I stayed at this Best Western as the first and last stops on a whirlwind trip of the west. HUGE kudos to the staff and management! Employees are friendly, helpful, happy and well trained. The rooms are just perfect for those wanting a little extra without spending a fortune. The Bath & Body Works products, and... more

Great value, close to airport , shuttle to airport right on time , staff very helpful. more

I stayed here for one night and was pleasantly surprised by the quality of the room which I thought good value for money. The front desk staff where welcoming and friendly too. There was a frequent courtesy bus service to the airport just minutes away. My only gripes were the flimsy thin white curtains which failed to block out the... more

This hotel is wonderful! Very nicely located near the Airport, which makes it a great property. To me, the most important things about a hotel are comfortable beds, strong showers, decent towels, cleanliness, and sound proofing.This hotel hit everything!! The friendly staff were always smilling to guest. The check in staff were particularly friendly and chatty. I would defenetly stay... more

I made reservation on trip advisor, got to hotel and was upgraded to a very large suite with a jacuzzi... Stayed 2 nights, I actually got some rest traveling from one state to another. I live in Carlsbad NM and came to Albuquerque on buisness than on to Arizona. Hotel personal were great and Breakfast was plentiful, very clean hotel... more

This place really suprised me specially for the price I payed. A "full hot breakfast", snacks in the evening, bottled water plus all the amenities I would have expected to pay for at any other place, FREE. I also had some clients with me who where also left suprised by the comfort of the room to the comfort that was... more

I received the "wow" factor in service and accomodations. Everyone was really nice, friendly and helpful. I couldn't believe the Freebies, free internet, free full hot breakfast, free bottled water, free copies, free shuttle to airport so I took my rental car early and they picked me up from the rental car return for free, free snacks in the evening,... more

If they give out awards for the "worst sound proofing" to hotels, this one would win. For 5 and a half hours, I listened to the very loud thumping of the person above me, the ice machine in the hall, the people on either side, the traffic noise. The sound annoyance was secondary to the ambient light problem while trying... more