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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites

Certificate of Excellence
GreenLeadersBronze level
2.5 of 5
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2400 Yale Boulevard Southeast, Albuquerque, NM 87106
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1 room 1 guest
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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
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731 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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La Quinta, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The desk clerks were very helpful. They were willing to assist in taking up and bringing down our luggage since there's no elevator. We managed & were pleased that they took the time to go around from desk even though we did it ourselves.

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your feedback regarding your stay at the Best Western Airport Albuquerque! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. Call me Anita Escarcega direct at 505-242-7022 or email aescarcega@innsuites.com to make future reservations, Thank you for being a loyal BEST WESTERN guest. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I was very surprised to find the front desk had my lost cane. It had my name on it and while they did not check the register to see if they had a guest with the same name, they did look at the name when I inquired about the lost cane. They were helpful when I wanted to use the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Rest assured we will continue to... More 

Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Passing through Albuquerque and was looking for something affordable but a step up from the cheap motel chains. Found the Best Western near the airport and was pleased with how clean the property was. Also had free wifi, solid continental breakfast and a good cable selection. Highly recommended.

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

We would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel and the 5 star Rating! It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback and thank you for choosing to stay with us! If you are ever... More 

Prescott
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

convenient location for us on our way to Taos but rooms not clean enough for me. We had a doggy room that still had stains from previous dogs. I thought that's what we get charged extra for, to get a clean room, dogs or no dogs. Also lots of dust in corners and some broken fixtures.

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Big Bear Lake, California
Level Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

We have now stayed twice at this Best Western as we traveled home. The room amenities are very good and the rooms are large. Best of all, they have several pet friendly rooms which we needed. Not all Best Westerns have such accommodations. The room we received this time, while farther from the lobby (not an altogether bad thing, being... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your recent TripAdvisor review, I am happy to hear that you enjoyed the hotel's many free extras. We realize that you have many choices when it comes to lodging, and we sincerely appreciate your business. We look forward to seeing you next time you are in the area. If you have any questions or concerns... More 

Socorro, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everytime I have stayed in a Best Western I have enjoyed my short time there. The service has always been good. The employees are quite helpful. I especially like their rewards program. In fact my most recent stay was paid for by my rewards points. I needed to stay at a motel near the airport and was happy to take... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN we hope to serve you again in the future, Please contact... More 

NY
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Best Western should be embarrassed to have their name on this! Kept shoes on and slept on covers! Filthy. Rugs ripped, sliding glass doors wouldn't open, no paper towels, coffee maker missing parts so it wouldn't work..not like we had coffee cups anyways, beer bottles on patio.

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Cheyenne, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel and so close to the airport. It is conveniently located and the service I received was excellent. The room was clean and smelled fresh. I requested a first floor room and got one. Front desk personnel were cheery and very professional. There was a wide variety of breakfast foods to meet the needs of a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

We would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel and the 5 star Rating! It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback and thank you for choosing to stay with us! If you are ever... More 

Pinole
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My overall stay at Best Western was pretty good. I did not like the fact they did not change my bedding the entire four days I was there. They did no clean the room good each day. The representatives were very helpful and breakfast was very good. I would overall recommend this hotel to others.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

topeka, ks, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel in the past, and it was adequate. This time, bugs, bugs, and little interest in the maid service to take care of it. Did not have daily cleaning of room to do basic tasks for first four days.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

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