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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites

Certificate of Excellence
GreenLeadersBronze level
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2400 Yale Boulevard Southeast, Albuquerque, NM 87106
Best prices for: 1 room 1 guest
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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
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620 reviews from our community

Traveler rating
    303
    187
    81
    32
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I wanted to take the time to write you today about the excellent >service our group has had working with both Victoria and Anita at the >Best Western Airport location. We utilize this hotel frequently for >groups or individuals traveling and have been exceedingly pleased with >everything the hotel has to offer specifically the excellent service I >receive from both... More 

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Grants, NM, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Parking was terrible; no food on breakfast buffet an hour before it closed; no sound insulation in ceiling -- I could hear every noise the people above me made; gross stains on carpet, ottoman, and desk chair; nice TV, terrible reception and very few channels.

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are going through some renovations to make implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with... More 

Jupiter
Top Contributor
137 reviews 137 reviews
46 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is not a good hotel. The rooms size is ok and the prize is good. But that's it. The bathroom was very bad. Very little space and not clean. The breakfast was not great and the lobby was small and not nice at all. The hotel is dated and needs a complete renovation. The parking space is limited and... More 

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

New Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We liked this place overall and might even stay there again. It is well located. The staff is the best part. Our room was hot and temp was difficult to control. The Continental Breakfast was added way after the hotel was built, and is crammed in one side of the lobby. It is perfectly adequate for a cold breakfast, but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN, Also If at any time during your stay there is a... More 

1 review
2 of 5 stars Reviewed 1 week ago

Checking in was a nightmare. There was only one desk clerk and a lot of people were lined up seeking to stay for the evening. When we finally got to the front of the line, the clerk plugged in the reservation number and informed us the reservation had been cancelled. As it turned out, we later discovered that both my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the error with our reservations system and the confusion upon your arrival. This event has lead us to different training protocols to better our desk agents in case this situation occurs again. Your satisfaction... More 

1 review
5 of 5 stars Reviewed 1 week ago

every thing was wonderful rooms are excellent and great breakfast the only thing I would complain about would be the pillows lumpy and very small you should bring your own other then that this was a great place to stay

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN, Also If at any time during your stay there is a... More 

Grants, New Mexico
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time staying at this Best Western Inn and Suites. I loved it. I loved the location (right by the airport, the UNM athletic facilities), I especially loved the strong wi-fi. I especially enjoyed the great hot breakfast spread in the morning. The rooms have a nice decor to them, very comfortable. I will make this Best... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your recent TripAdvisor review, I am happy to hear that you enjoyed our Hot full breakfast in the morning and free WiFi, We realize that you have many choices when it comes to lodging, and we sincerely appreciate your business, Please contact me Anita Escarcega personally to make reservations 505-242-7022 or email aescarcega@innsuites.com, Thank you... More 

Winona, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It's not the Ritz, but it's nice, comfortable, close to the airport and reasonably priced. Every afternoon, they serve hot chips and cheese (like at the ballpark) and beverages for a social hour, and the free hot breakfast is very good every morning. I'm not sure what other people are complaining about; I've always found the staff to be nice... More 

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your recent TripAdvisor review, I am happy to hear that you enjoyed the hotel's many free extras. We realize that you have many choices when it comes to lodging, and we sincerely appreciate your business. We look forward to seeing you next time you are in the area. If you have any questions or concerns... More 

1 review
5 of 5 stars Reviewed 1 week ago

The room surprisingly, had two separate rooms separated by french doors, two FULL bathrooms and sinks, one on each side. This was perfect for my family of four, one of which snores, so the door was a god send. Two patios! The outdoor pool was heated, so my kids had a blast swimming in March. The outdoor lounge was super... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are happy to hear you enjoyed our Two room suite and out door heated pool, Next time you are in the area ask for... More 

Prescott, Arizona
Top Contributor
137 reviews 137 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This older hotel/motel has about everything you would want. The staff is very friendly and accommodating, the rooms are nice and the bed comfortable, the breakfast is rather good, there are snacks in the evenings, and the price is right. The only negative is that there is no sound insulation between the rooms and you hear people walking and toilets... More 

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your feedback regarding your stay at the Best Western Airport Albuquerque! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. Call me Anita Escarcega direct at 505-242-7022 or email aescarcega@innsuites.com to make future reservations. Thank you for being a loyal BEST WESTERN Customer. More 

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