I am always made uncomfortable by the somewhat affected cheer of American service staff. Not so at this hotel where the staff are not only friendly, but actually charming. I had to go get a rental car in the morning and the hotel shuttle driver ran me there even though she was not really obliged to run me anywhere except... More

Stayed here after taking a late-arriving flight into town and had was impressed with the customer service provided by the staff here. Very courteous, kind and went above and beyond with the little things, which definitely add up! (offered to and moved our luggage to the van for us while we were eating the complimentary breakfast, brewed us a fresh... More

We stopped here on the last leg of our cross country trip. We were not in the main building we were in Something that resembled a condo / apartment and I was impressed. This was by far the biggest hotel room I have ever had. The room was recently renovated and the king bed and the pull out couches were... More

My brother and I arrived in Albuquerque around midnight and had booked this hotel to get a good night sleep at a fair price before driving north to Taos to visit family. My experience is limited to about 8 hours but I very much appreciate that everything went without a hitch; late night check in, clean and quiet room, decent... More

We did not have a reservation and the hotel was pretty much full so they gave us the handicap room. I believe we had the Rio Grand Suite on the first floor. I don't know why it was called a suite. To me, it was a standard room with a desk and a work chair along with the usual dresser,... More

Very helpful staff at check in, offered to carry my luggage, I must look clapped out as well as old. Very clean room, only one chair in the room but another on the balcony. Good aircon, comfy beds, good breakfast, very nice pool, not a great deal of dining options in the immediate area but airport hotels often have a... More

Nice hotel for the price. Could not speak to the location as we did not go anywhere in Albuquerque except the Hard Rock Casino. Area seemed safe. Breakfast was good. Fitness center just ok. Bed was very comfortable and the bathroom very clean.