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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites

Certificate of Excellence
GreenLeadersBronze level
2.5 of 5
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2400 Yale Boulevard Southeast, Albuquerque, NM 87106
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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
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714 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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    (714)
  • Mar-May only
    (178)
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    (187)
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    (177)
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    (172)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

The Best Western Albuquerque was just what we needed after a 12 hour drive. The hot tub was to temperature and the pool area was clean. The beds were pillow-top and there were plenty of pillows. The breakfast was great, including scrambled eggs, sausage, and biscuits and gravy. We have always been extremely satisfied with Best Western, and this was... More 

Was this review helpful? Yes
4 of 5 stars Reviewed 1 week ago NEW

Best Western Airport Albuquerque Inn Suites Hotel is our choice of hotel to stay in whenever we fly out of Albuquerque. The hotel is very near the airport -less than ten minutes drive- so we don't worry about traffic or bad weather (snow) getting to the airport on time. The hotel service is superb as the employees do their job... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Rest assured we will continue to... More 

Colorado Springs, Colorado
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I would wish that all other hotels would be as outstanding as this one. From the management to front desk to all the other good people that work there. They are all outstanding. I like that this hotel is near the airport too.

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you for your recent TripAdvisor review of the Best Western InnSuites Hotel Albuquerque, the hotel management would like to say thank you for all the great comments, and hope when you return to Albuquerque you will stay with us again. Please contact me Anita Escarcega 505-242-7022 or email aescarcega@innsuites.com with any questions or to book a future reservation, Thank... More 

Kennewick, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

nice place, great people and quit very nice place, great people and quit A very nice place to stay. A very quit place to stay. Very friendly staff and very close to the airport. Pool was great the breackfest were great. Good place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you for taking the time to provide your TripAdvisor Feedback. Our hotel staff is very proud of our hotel and we always share the great reviews with everyone. We look forward to seeing you on your next stay! Please do tell your family and friends about your experience with us. Word of mouth is one of our best friends.... More 

Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't see how this hotel got a 4 out of 5 stars. However, if you're looking for a hotel to sleep and you don't mind having updated rooms or using stairs, then you'll you be okay here. The room smells old, there were stains on the curtains and bathroom was somewhat clean. The eating area in the lobby can... More 

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Las Cruces, New Mexico
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband had exams to take and needed to be in Albuquerque for 3 days and nights. I decided to tag along so we wanted to get a hotel that was convenient for a 1 car situation, and met my picky standards. After reading reviews we decided to give this BW a try. Jocelyn was SO accomodating when I called... More 

Was this review helpful? Yes
InnSuitesDOS, Public Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

I am pleased you noticed all the hard work we have been doing at the property. We live in world where people are quick to point out the negative and complain about everything and it is refreshing to receive positive comments. The positive comments are morale building for the entire staff. Thank you again for your kind words. We hope... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent Location for our visits to New Mexico and the general area.Easy access for the interstate and the airport. Resturant in front of the property for an easy walk. The Suites here are Great and I would recommend one for all, plenty of room and comfort. The Breakfast was outstanding and Great in every way.

Review collected in partnership with Best Western

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Rest assured we will continue to... More 

Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

They won first prize on tripadvisor. Thus I chose it. First they have stairs and no elevator. Which will be a problem if you have luggage. Second : sink height is too high. Location near airport is great. But so are other hotels. So while its an ok hotel, I dont see why the first prize

Was this review helpful? Yes
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Miami, Florida
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly management and staff. The hotel is clean and managed well. I would recommend this property to my friends, family, and associates. Thanks Best Western for showing such great service on a continual basis.

Was this review helpful? Yes 1
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN we hope to serve you again in the future, Please contact... More 

AMARILLO, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

They up graded us up to the Roosevelt Presidential Jacuzzi Suite. Very nice of them to give such a nice room on our 64th Wedding Anniversary trip. We did stay there 2 more nights. They have the best breakfast bar that will out shine all the others.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you so much for your recent TripAdvisor review, I am happy to hear that you enjoyed the hotel's many free extras. We realize that you have many choices when it comes to lodging, and we sincerely appreciate your business. We look forward to seeing you next time you are in the area. If you have any questions or concerns... More 

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