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Quality Inn & Suites North Albuquerque

Certificate of Excellence
2.5 of 5
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7620 Pan American Fwy NE, Albuquerque, NM 87109 (Formerly Clarion Hotel)
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1 room 1 guest
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Quality Inn & Suites North Albuquerque
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278 Reviews from our TripAdvisor Community

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Traveler rating
    129
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (278)
  • Mar-May only
    (61)
  • Jun-Aug only
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Albuquerque, New Mexico
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Female manager flipped out on me for not being there to switch out my towels with the maid and going to front desk to get them then again for checking out five min late after spending close to $1000 and almost a month with them! Talk about Dr Jekyll and Mr Hyde! I literally hid from that lady everytime I'd... More 

Was this review helpful? Yes
Qualityinn_ABQ, General Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for taking the time to provide us with your feedback. We sincerely apologize for any inconvenience caused to you during your stay with us. We always strive to give you the best service we can and hope that your next stay with us will be more comfortable. More 

Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Off frontage road on I-25. Rooms are accessible with interior hallways so one feels safe. Beautiful foyer and sufficient tables for breakfast. Hot sausage and gravy with scrambled eggs available as well as waffles and cereals. Very clean area. Comfortable bed, unfortunately the day I stayed the wifi was not functioning although it was fixed by next morning.

Was this review helpful? Yes
Qualityinn_ABQ, General Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon! More 

Little Rock, Arkansas
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Needed a room for 5 with the grand kids. Quality Inn had one that worked well for us. Easy to find location, comfortable room. The hotel was a little worn but clean. They were doing refurbishing but we were unaffected by it. The wifi however was a little spotty and slow. The front desk attendant said that it would be.... More 

Was this review helpful? Yes
Qualityinn_ABQ, General Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for providing us with your feedback. We are sorry that the internet was not working too well during your stay with us, but we are working on that diligently. We hope to see you again soon. More 

Ruidoso, New Mexico
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has the friendliest personnel in Albuquerque and some of the nicest rooms. The breakfast is only lacking as they use frozen scrambled eggs and the worst coffee in the world. Stay for the rooms and you won't be disappointed!!

Was this review helpful? Yes
Qualityinn_ABQ, General Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for taking the time to provide your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon! More 

Alamogordo
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Quality Inn, in general, is a good mid-range price lodging choice, and this one was no exception. The check-in was uneventful and even though I had already paid I remembered to ask if they gave a discount for AAA members, and they said "Yes" and redid the bill without any grumbling. The room was clean and pretty noise-proof and our... More 

Was this review helpful? Yes
Qualityinn_ABQ, General Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for taking the time to provide us with your feedback. We look forward to seeing you again soon. More 

Oklahoma City, Oklahoma
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2015

I was quite impressed with the phone skills and kindness by the woman taking our reservations. I again was impressed with the friendliness of the man working the front desk. Unfortunately, the whole impressiveness was tarnished quickly from there on. The man while kind let us know that one recording page said rooms were clean while the other said they... More 

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Tucson, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 6, 2015

The front desk clerk could have been a bit more personable upon check-in. He wasn't rude but more like disinterested and bored. He gave us no information whatsoever except where our rooms were. I thought it would have been nice to have mentioned that there was breakfast and where and when it was served. HOWEVER, he was instantly forgiven when... More 

Was this review helpful? Yes
Qualityinn_ABQ, General Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for providing us with your feedback. We sincerely apologize for any inconvenience caused to you during your stay with us and we hope to serve you better the next time that you do visit us. More 

Grants, New Mexico
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 29, 2015

We stayed the night of the 27th. The young lady who checked us in was very polite. My brother had checked in before my husband and I so she arranged to get us close as possible. We checked in late evening so we didn't get to test out any of the amenities =/ but our King Suite was very comfortable!!!... More 

Was this review helpful? Yes 1
Qualityinn_ABQ, General Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for taking the time to provide us with your feedback and we are glad that you had a comfortable stay. We look forward to having you stay with us again More 

Deming, New Mexico
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 27, 2015 via mobile

This place sucks... they put us at the farthest point away from the lobby on the walk up 3rd floor in a room with no AC that worked and they don't answer the frigging phone!!!! I have stayed at 3 quality inns in Abq this year and there was NO quality to ANY OF THEM...DO NOT STAY here!!

Was this review helpful? Yes 3
Qualityinn_ABQ, Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for taking the time to provide us with your feedback. We do have staff at the front desk 24 hours/7 days a week and an automated answering machine that does route calls to the front desk even if we are busy. This is a 168 unit property and when it gets busy, such as the night when you... More 

Bergen, Norway
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2015

Clean rooms, decent breakfast, good sound proofing from I-25 running right by, friendly and helpful staff. WiFi was not that great, only works in the lobby and not in the rooms. For a good nights sleep it's a good choice.

Was this review helpful? Yes
Qualityinn_ABQ, Manager at Quality Inn & Suites North Albuquerque, responded to this review

Thank you for taking the time to provide us with your feedback. We look forward to having you stay with us again. More 

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