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Homewood Suites by Hilton Albuquerque Airport

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1520 Sunport Place SE, Albuquerque, NM 87106
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Homewood Suites by Hilton Albuquerque Airport
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359 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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4 of 5 stars Reviewed 3 days ago NEW

Great accommodations, rooms are great! Suites are well appointed and clean. Each bedroom has its own spacious bathroom. The hotel is very convenient to the airport. During our stay the A?C seemed to be turned off or not functioning throughout the main lobby and hallways which wasn't too bad until you came down for breakfast. Although the morning breakfast staff... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the feedback, both good and bad. I am going to address the coffee issue with my Kitchen team and see what we can do about getting that issue corrected. The A/C is fixed now, it was down for a few days, and it has been really hot here in ABQ, so it made it especially... More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had family reunion in Albuquerque and this hotel and location was the perfect staging place. They easily accommodated 30 people without even a blink of the eye. The location was excellent. Rooms are quiet and never heard a plane when inside the hotel. Definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the Kind review!! We are so happy you and your family had a Great stay here with us, please feel free to come back again soon!! I will share this feedback with my entire team so they can hear the praise as well :) More 

San Gabriel, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Since Homewood Suites has a full kitchen I brought back leftovers from dinner and purchased frozen food from the local market for lunch the next day. After returning from my outing my sons frozen food was gone and there seemed to be a hole in the middle of my leftovers from the night before. The supervisor came with the girl... More 

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I apologize sincerely for this terrible situation! This is not acceptable and the situation was dealt with quickly and completely on our end with this employee. This is not something that has ever happened in my 3 years with this property and I hope that you will come back to us and let us prove our excellent customer service to... More 

San Antonio
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room itself was quite nice, although the ac did not keep the room cool. The mainelevator worked 50 per cent of the time we were there and the room was serviced 75 per cent of the time. Our room faced a wall, but if you craned your neck, you couls see the valley. It is convenient to the airport... More 

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for taking the time to give us this feedback, it only helps us to improve. I apologize for the issues you experienced with maintenance issues, I will pass these issues along to my Head of Engineering so that he can make sure they have been addressed and fixed. I hope you come back to see us in the... More 

Seminole, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Having prior experience with this brand, I have been used to certain items in the kitchen area, specifically at least one large pot and colander. This room had neither of these, and the number of plates and utensils and some glasses were less than the required four. Spoke to front desk person, and a lady (who I think was head... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

We apologize that the room suite did not provide the correct amount of amenities your family. We are pleased that when this issue was brought to our attention that the head of housekeeping provided the amenities to you promptly. We appreciate your feedback on the fitness center having a limited amount of equipment, the pool being cold and the hot... More 

Houston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The only think that I was not happy with was the fact that AC in the bedroom was frozen when I got there. I was a little hot the first night and did not realized I should have turned it off. The second night the guests upstairs where making a lot of noise. I sounded like a child was jumping... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

We would like to apologize for the AC not working properly during your stay. We will address this issue with the AC freezing with the head of maintenance and solve this issue promptly. We appreciate and thank you for your feedback, it will only help us to get better! We hope you come back to see us again. More 

New Cumberland, West Virginia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay at Homewood Suites wherever we can find them. This one is right near the airport and the expressway downtown. Easy to get anywhere from here. Quiet, even a little isolated. Loved the big suite with two TV's and lots of room. Only complaint was all the smokers standing right at the entrance. Makes the whole lobby smell. But... More 

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

We appreciate all of the thing you liked about this property. The Homewood Suites being convenient to the airport, expressway and downtown. We are pleased that you like the two TV's and the room being quiet. As far as the smoking right outside the entrance, I will get with my team and see what our possibilities are about having a... More 

Johnson City, Tennessee
Level Contributor
236 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at many different Homewood Suites properties and this one is the best ever. The suites are large, clean, and very comfortable. The location is directly across from the airport and away from restaurants and attractions but an easy driver up I25 to every location. The staff were professional, friendly and courteous. There is air traffic noise if... More 

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for taking the time to give us your feedback. We appreciate your wonderful response on the room suites. We're so glad you enjoyed your stay! I also appreciate your feedback on the AC in the room and will be getting with our maintenance to solve that issue. Please come back to see us!! More 

Farmington
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in order to be close to Isleta Amphitheater. We were in town for a concert and this hotel was the perfect place to stay. It was close to the venue and we had zero problems. Hilton Hotels always deliver a great experience and this trip was no different. Parking lot was a little crowded but... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for taking the time to give us your feedback. We're so glad you enjoyed your stay! Please come back to see us!! More 

Las Cruces, New Mexico
Level Contributor
171 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I generally like Homewood but hadn't stayed at one in a while. Checkin was easy and hospitable.The room shared a wall with the elevator even though my Hilton profile says away from the elevator. I gave it a chance and it was OK. Really, no elevator noise at all. The Poor rating is due to the disarray at breakfast and... More 

Was this review helpful? Yes 1
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I apologize that you feel there was some sneaky pricing going on with our Brand. We would like the change to compensate and speak with you about the Hospitality surcharge if you have time and want to talk about it. Its a very common charge that most hotels have on their bill, but its not something we wouldn't be willing... More 

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