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All 146 Albuquerque hotels

Homewood Suites by Hilton Albuquerque Airport

3.0 of 5 Hotel   |   1520 Sunport Place SE, Albuquerque, NM 87106
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Ranked #26 of 146 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
NewJerseyFunTraveler New Jersey
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287 people have reviewed this hotel

Traveler rating
    154
    71
    36
    16
    10
See reviews for
108
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78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Aberdeen, WA
Contributor
16 reviews 16 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The Homewood Suites is/are - right next to the Albuquerque Airport - and the shuttle service IS WONDERFUL! - starts at 4am - they'll take you to the airport car rental, etc, arrange a pickup just for one traveler, etc. And the staff I interacted with - Felis' - she was fantastic! "Just call". The shuttle drivers were great, and... More

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New Jersey
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The property is beautiful. Our room was very clean and beautiful. The bed is extremely comfortable. There is a complimentary breakfast that is offered every morning with a wide variety of choices. The hotel is a 5 minute drive to the airport. A complimentary shuttle is offered starting at 4:00 am. I highly recommend this hotel.

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the positive feedback, we really apreciate you taking the time to document your stay and we're delighted you had a Great experience here with us. I will share this review with my entire team at our morning meeting!! More

Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

If you are staying over in ABQ, this is where you want to be. The top level service of a Hilton hotel, with all the comforts of home. Nice beds and linen, very warm staff, and Mon-Thurs they even provide a free dinner buffet. It is the type of place where they know your hame.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the positive feedback!! We really apreciate hearing when folks have a good experience with us. I will share this review with my entire Staff at our morning huddle tomorrow morning. Thank you again!! More

Brandon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff went above and beyond to ensure we had a pleasant stay. Desk attendants were prompt to handle an issue we had, and were always pleasant. The only negative, was housekeeping. Some of the housekeepers did not understand English (supposedly). At times they didn't "understand" some service requests.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the positive review! We really apreciate the positive feedback. I apologize for the confusion with our Suitekeepers, most of them do not speak any English, however, if you ever need anything from Housekeeping, please feel free to let the front desk know and we will translate your need to them and take care of it... More

Glendale, AZ
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was an excellent hotel. Clean, friendly and helpful. I definatley would stay there again. They have a cccomplimentary breakfast, pool/spa, computers, work out area and a little store where you can purchase soda, water and snacks. It is open all night. They also allowed me a late check out, something very few hotels allow you to do.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you!! We really apreciate the positive feedback and we will continue to strive toward making our guests happy with the little extras. I will share these kind words with my team, thanks again!! More

Eastvale, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were traveling back to Louisianna to celebrate my husband's grandmother turning 100. The room we received was large enough to accomadate a family of five. We also had my in laws come to our room to have dinner and we didn't feel overcrowded. The room was clean and the pull out bed was actually comfortable. I would recommend this... More

Was this review helpful? Yes 1
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the kind words!! I will share this feedback with my staff and give them a much deserved "atta boy" today in our daily staff meeting. Thank you again so much for the positive feedback. More

Cheyenne, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Have been staying at the Chandler, AZ Homewood Suites. The Chandler team was a lot more welcoming and engaging. The room was clean and the location was ideal. Really wish they would've had a Manager’s Reception like the one in Chandler.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I apologize that your stay wasn't comperable with what you are used to at another Homewood property. I will meet with our Front Desk manager and find out why you didn't feel welcomed warmly upon check-in. Again, I apologize for your experience and I hope we get the chance to make it up to you in a future stay. More

Monrovia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The rooms are very large and super clean. Centrally located to the places we were visiting. Free BIG breakfast and dinner during the week. Very friendly staff. Although it's right by the airport we never heard any planes flyover.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank You sooo much for the kind words!! Our staff will be delighted to hear you had a Good stay here with us. Thanks again so much and we look forward to seeing you next time you're in town. More

Cloudcroft, New Mexico
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The front desk clerk made no attempt to be welcoming or friendly when I checked in. The hotel did not have any bottled in stock, so I had to get back in my car and drive a mile away to the nearest gas station. If I had taken the shuttle from the airport, I would have been SOL and had... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I am sorry that this is the kind of experience you had here with us. I will speak with the front desk manager and have him meet with his staff to find out why you didn't feel welcomed warmly at check in. I will also check our bottled water stock and see why the fridge in the Suite Shop wasn't... More

Las Cruces, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

This Homewood Suites was in complete disrepair. 2 of the dressers were broken. 2 of the lamps were broken. The couch was torn and dirty. The carpet was dirty. The outside roof had trim that was broken in parts and missing in other parts. I usually like Homewood Suites, but would NOT recommend this location!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I apologize that you had this negative experience with our property. We are constantly finding and repairing worn and torn parts of our hotel. We really depend on guests to let us know when issues like this exist so we can fix them and we apreciate when issues are brought to our attention since we are such a busy property... More

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Additional Information about Homewood Suites by Hilton Albuquerque Airport

Address: 1520 Sunport Place SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque Airport 3*
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Also Known As:
Homewood Suites By Hilton Albuquerque Airport Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Albuquerque Homewood Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#18 Family Hotel in Albuquerque #24 Business Hotel in Albuquerque #31 Romantic Hotel in Albuquerque
Hotel Class
Number of rooms
107

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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