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Homewood Suites by Hilton Albuquerque Airport

3.0 of 5 1520 Sunport Place SE, Albuquerque, NM 87106
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Certificate of Excellence 2014
Homewood Suites by Hilton Albuquerque Airport
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Homewood Suites by Hilton Albuquerque Airport
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303 reviews from our community

Traveler rating
    161
    75
    39
    18
    10
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112
60
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80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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colorado springs, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Super place to stay. Easy to access and close to downtown restaurants. Very quiet. Excellent staff who reflect the heritage of the area and know it well. The food is good and often is true southwestern food. The cranberry bit cookies for dinner were super! We have stayed in hotels all the way from the north of the city to... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much!! That's amazing to hear! I'll share your feedback with my team in this morning's "Morning Huddle" and make sure everyone hears how good your experience was. Thanks again, we hope to see you back soon!! More

Elgin, South Carolina
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful, we actually ate supper when we arrived. ..it was so nice not to have to go back out. We had a king suite, lots of room, separate living room and kitchen. ..we loved it full frig, microwave, stove. ..just like home

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for the Great feedback!!! We love to hear about the positive experiences and share them with our team. I'll read this review to my entire staff at todays "Morning Huddle". Thank you again, we hope to see you again in the future! More

Dayton
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Like the review before me, weirdly enough I was about to share the same experience. I stayed here for almost 2 weeks in October and was very pleased with most of the room. The couch and chair in the living area were rather worn and old looking. Everything else was very nice and clean. But now on to the bad... More

Was this review helpful? Yes 1
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the feedback. This is crazy that you both can hear the person next door so clearly. I am going to the ownership of our hotel with these complaints to let them know what is going on. We may need to get a contractor or someone over here to check out the insulation. Thank you again... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel. Great staff. Wonderful amenities. But I could hear the people in the room next to me as if they were in the same room. The first night was a guy snoring and the next night was a couple who were... I would not have been able to look them in the eye had we left our rooms at... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for your feedback! I'm glad that our Property and the Staff were Great! Now, about the issue of you being able to hear everything going on in the room next to you, I'm so sorry about that!! If you would be willing to call me and let me know the room number you were in, I would like... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Terrific, large quiet room at a great price. The complimentary breakfast was a nice convenience, but recommended if you're only in a hurry. Wouldn't have minded paying an extra $10-15 for a really good breakfast, but no complaints.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the kind feedback!! We really appreciate it, I will share this with my entire team during our "Morning Huddle" this morning. :) More

IL
Top Contributor
66 reviews 66 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, this was a great stay. The rooms are huge and the location is great for getting to the airport. You can almost walk to the rental return, which of course is unnecessary. There is no place nearby to eat, so either you drive somewhere or opt for room service. My desk chair would not adjust and I had to... More

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for your feedback, it helps us to get better when we know what issues guests have so we can address them. One quick note on the breakfast, it actually does start and end one hour later on the weekends,(7am to 10am)so I'm not sure what happened that you didn't notice the adjusted weekend hours, maybe a little more... More

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2014

I stay at Homewood Suites by Hilton very often, but this was by far the most up to date and welcoming hotel of the brand I've visited in quite some time. The room was bright, well-spaced, and extremely clean/comfortable. The rooms have DirectTV reception with over 200 channels. The wifi was quick, not blazing, but good enough for streaming one... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the kind feedback, we work so hard to make this property a Homelike experience for each and every guest and I'm glad that your time here was good! I will share this with our entire staff at todays "Morning Huddle". Thanks again, we hope to see you back in the future!! More

Tyler, Texas
Top Contributor
89 reviews 89 reviews
36 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 14, 2014

We were driving Route 66 and planned this as an overnight stop. The lobby was clean and nicely appointed. The front desk staff was helpful and friendly. Our suite was outstanding, comfortable, quiet, clean, and relaxing! Upon our request, the front desk clerk recommended a pizza to go place nearby. We ordered from Papa John's and it was delivered to... More

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you so much for the kind feedback, I will share this with my team during our "Morning Huddle" this morning. Thank you again and we hope to see you back soon!! More

Las Cruces, New Mexico
Top Contributor
81 reviews 81 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 14, 2014

Probably worst experience of a hilton run property. Trash lying around in hallways and when you step on/off elevator. 2 clerks upon check in neither of which could check us in easily or quickly. We had a dirty dish put away in the cupboard. Lazy.

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I'm very sorry to hear about your bad experience here with us. I will get with the Housekeeping and Maintanence Managers to talk with them about your concerns. I also apologize about the front desk experience you had. Thank you for your feedback, however, because it will only help us to get better. I hope we can get you back... More

Santa Fe, New Mexico
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 29, 2014

This was our go-to spot to stay in Alb due to the large rooms and ample breakfasts. We used the shuttle to the ariport many times which was very prompt and the drivers are friendly. At our last stay we were informed the general manager was no longer employed there, which was a major reason we stayed there also, He... More

Was this review helpful? Yes
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for your feedback. I'm so glad that you enjoyed your stay and that our staff was helpful and nice. We take great pride in our staff and are very proud of them. We are sorry to hear that you won't be returning due to the departure of our former GM, in this industry people come and go and... More

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Additional Information about Homewood Suites by Hilton Albuquerque Airport

Address: 1520 Sunport Place SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque Airport 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque Airport Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Albuquerque Homewood Suites

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