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Holiday Inn Hotel & Suites Albuquerque North I-25

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5050 Jefferson St NE, Albuquerque, NM 87109
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Holiday Inn Hotel & Suites Albuquerque North I-25
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Holiday Inn Hotel & Suites Albuquerque North I-25
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80 reviews from our community

Traveler rating
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    22
    11
    15
    18
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25
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26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Las Vegas, New Mexico
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently stayed here with my family while in Albuquerque for a graduation. The room was clean and well appointed. We took the kids down for a swim as the pool looked great and had a large waterslide. While we expected it to be busy on a Saturday afternoon, the amount of people in the pool was outrageous. We counted... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

May 24, 2015 Dear Benjamin B, Las Vegas New Mexico: I appreciate your taking the time to share your recent comments about our hotel. I want to personally apologize for the frustration that you experienced with our pool facility and for not meeting your expectations. However, I was happy to read about the positive comments about your guestroom and cleanliness.... More 

Riverton, Wyoming
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Holiday Inn always has a great chain but this place is great! Our first contact was Claudia Martinez, Director of Sales. She got us a great rate and made sure that our rooms would be held for us when we were arriving late. The front desk personnel during the stay were helpful and friendly. We ate in the restaurant every... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Riverton, Wyoming: Thank you very much for your complimentary comments posted to the tripadvisor review site about the Holiday Inn & Suites - North Albuquerque. I was very glad to hear that you enjoyed our services and product. I will pass your positive comments about your service from our Director of Sales, the restaurant and the front desk on... More 

Clovis, New Mexico
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 17, 2015

We arrived to the hotel at 2 pm today ,upon arrival I presented the aaa card and my Ihg properties member card . I was told I firstly that I would not get points since I booked thru aaa and not their site white I explained that I couldn't book thru their site since I had tried 2 hrs to... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

April 19, 2015 Dear woodslasher Clovis, New Mexico: I appreciate your taking the time to share your recent disappointment with our hotel through TripAdvisor. I want to personally apologize for the frustration that you experienced and for not meeting your expectations. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction... More 

Travelers are raving about these Albuquerque hotels

Firestone
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed March 25, 2015

We had a great time at Holiday Inn Hotel & Suites. We were traveling to and from Tombstone, AZ and stayed here on the way down and on the way back because we liked it so much. There is a pool, free wifi, restaurant with great breakfasts. We stayed in a king suite and loved it. I could work well... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Cindy W, Firestone: Thank you very much for your complimentary comments posted to the tripadvisor review site about the Holiday Inn & Suites - North Albuquerque. I was very glad to hear that you enjoyed our services and product. I will pass your positive comments about the free WiFi, pool, and restaurant to my associates. Our goal is to... More 

Highlands Ranch, Colorado
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 24, 2015

1st impressions are not everything. On townfor business and found the hotel is sandwiched in between a couple of commercial buildings where parking is cramped. The interior is quite the opposite. The staff is terrific. Amenities are everything you'll need. Lastly the rooms are modern. This hotel is in the middle of many dining options and central to everything. A... More 

Was this review helpful? Yes 2
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

February 26, 2015 Dear inthelifebiz of Highlands Ranch, Colorado: I really appreciate your taking the time to share your positive comments about the Holiday Inn & Suites Albuquerque. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I am glad that we have met your expectations. I... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

Not the best but not the worst. Next to a strip club and claim jumper which is a weird mix. Also at night they lock the front door and they have no door bell so you have to wait for the front desk person to see you standing there.

Was this review helpful? Yes 1
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear David M: I really appreciate your taking the time to share your comments about the Holiday Inn & Suites Albuquerque. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I apologize for the security measures during the late hours. We usually have the intercom speaker inside... More 

Colorado
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed November 4, 2014

We booked this hotel through Priceline's express deals. After a six hour drive it was nice to get here. The hotel looks brand new. It is beautiful inside and out. The rooms and public areas were impeccably clean. The room was very comfortable. Service was great. Our kids we sad that they wouldn't get to use the pool which looked... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

November 6, 2014 Dear juhoo26 (Colorado) on Nov 4, 2014: I appreciate your taking the time to share your positive comments about the Holiday Inn & Suites Albuquerque on the TripAdvisor comments. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I am glad that we have... More 

Rego Park, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 31, 2014

I have to say i was not pleased, first i was over billed, i had a prepaid reservation and i was still charged for my room until i complained. second, every night i was there i had to go to the front desk to have my room key reset. The first time it happened they reset my card without verifying... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

November 1, 2014 Dear Tercesq of Rego Park New York: I appreciate your taking the time to share your recent stay with our hotel through the TripAdvisor website. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I deeply apologize for the inconvenience with issues with your... More 

McCook, Nebraska
Top Contributor
50 reviews 50 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 15, 2014

just remodeled ( formerly a Quality inn), very clean, help went out of their way to make sure we had everything we needed or wanted. used coupon for this stay. Price was very reasonable. we were given a 2 queen room on the second floor. room was very clean, it had the usual fridge, microwave, coffee maker, etc. what was... More 

Was this review helpful? Yes 1
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

August 17, 2014 Dear Grandmahall, McCook, Nebraska: I appreciate your taking the time to share your positive comments about the Holiday Inn & Suites Albuquerque on the TripAdvisor comments. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I am glad that we have met your expectations... More 

Fowler, Colorado
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 10, 2014

We made the trip to Albuquerque to see our granddaughter before she returned to Nevada. The room was very nice. It was clean and the bed was comfortable. We ordered a little room service. They were very prompt. All the staff was friendly. Our granddaughter wanted to swim. The pool was crowded, but the other kids included her in their... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

August 12, 2014 Dear Sharon B on 8/10/14: I really appreciate your taking the time to share your positive comments about the Holiday Inn & Suites Albuquerque. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I am glad that we have met your expectations. I will... More 

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