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Holiday Inn Hotel & Suites Albuquerque North I-25

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5050 Jefferson St NE, Albuquerque, NM 87109
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Holiday Inn Hotel & Suites Albuquerque North I-25
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Holiday Inn Hotel & Suites Albuquerque North I-25
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (20)
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Santa Fe, New Mexico
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Please be advised the the " Review Hidden Fees" was posted originally at the wrong location on the Yale avenue location. I Thank the Yale Avenue Holiday Inn Manager for helping me to correct this . I might add that I stayed at her Holiday Inn in Summer of 2014 and though I did not review it at the time-... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

July 24, 2015 Dear shaufnm1, Santa Fe, New Mexico: I appreciate your taking the time to share your recent disappointment with our hotel regarding hidden fees. I was glad to hear that the Holiday Inn Express on Yale and that IHG has already settled with a refund on your issue. We want our guest to be met with a well-trained... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

I am a fan of the hotels. This one has a very cool slide that my 8 year old son enjoyed very much. Has a very nice lounge as well. Only complaint was the limited hours of the restaurant and can only get food/room service during certain hours.

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Mike B: Thank you very much for your complimentary comments posted to the tripadvisor review site about our hotel. I was very glad to hear that your 8 year old son enjoyed our pool slide and that you enjoyed our lounge facility. I will pass your comment on to my Restaurant Manager about our food service hours to evaluate... More 

Michigan
1 review
1 of 5 stars Reviewed June 19, 2015

While on vacation to the Grand Canyon, we booked a room on-line for the return trip home. The email confirmation had the wrong date - instead of booking two days in advance, it booked a room two weeks out. We noticed the mistake and called within 24 hours. Not only would the hotel not honor the correct booking date, leaving... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Ryan H, Michigan: I appreciate your taking the time to share your recent disappointment with our hotel through TripAdvisor. I want to personally apologize for the frustration that you experienced and for not meeting your expectations. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I... More 

Greeley, Colorado
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 3, 2015

Had a conference with the Army Corps of Engineers and this was a perfect spot to work from. Clean rooms, nice café, very friendly staff. Good bartenders with a nice spot to relax. If you want to go out there is a outback and claim jumper just across the street.

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear roger80634, Greeley Colorado: Thank you very much for your complimentary comments posted to the tripadvisor review site about the Holiday Inn & Suites - North Albuquerque. I was very glad to hear that you enjoyed our services and product. I will pass your positive comments about the clean room, positive staff, good bartenders and nice place to relax. Our... More 

Las Vegas, New Mexico
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 21, 2015

I recently stayed here with my family while in Albuquerque for a graduation. The room was clean and well appointed. We took the kids down for a swim as the pool looked great and had a large waterslide. While we expected it to be busy on a Saturday afternoon, the amount of people in the pool was outrageous. We counted... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

May 24, 2015 Dear Benjamin B, Las Vegas New Mexico: I appreciate your taking the time to share your recent comments about our hotel. I want to personally apologize for the frustration that you experienced with our pool facility and for not meeting your expectations. However, I was happy to read about the positive comments about your guestroom and cleanliness.... More 

Riverton, Wyoming
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2015

Holiday Inn always has a great chain but this place is great! Our first contact was Claudia Martinez, Director of Sales. She got us a great rate and made sure that our rooms would be held for us when we were arriving late. The front desk personnel during the stay were helpful and friendly. We ate in the restaurant every... More 

Was this review helpful? Yes 1
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Riverton, Wyoming: Thank you very much for your complimentary comments posted to the tripadvisor review site about the Holiday Inn & Suites - North Albuquerque. I was very glad to hear that you enjoyed our services and product. I will pass your positive comments about your service from our Director of Sales, the restaurant and the front desk on... More 

Clovis, New Mexico
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed April 17, 2015

We arrived to the hotel at 2 pm today ,upon arrival I presented the aaa card and my Ihg properties member card . I was told I firstly that I would not get points since I booked thru aaa and not their site white I explained that I couldn't book thru their site since I had tried 2 hrs to... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

April 19, 2015 Dear woodslasher Clovis, New Mexico: I appreciate your taking the time to share your recent disappointment with our hotel through TripAdvisor. I want to personally apologize for the frustration that you experienced and for not meeting your expectations. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction... More 

Firestone
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed March 25, 2015

We had a great time at Holiday Inn Hotel & Suites. We were traveling to and from Tombstone, AZ and stayed here on the way down and on the way back because we liked it so much. There is a pool, free wifi, restaurant with great breakfasts. We stayed in a king suite and loved it. I could work well... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear Cindy W, Firestone: Thank you very much for your complimentary comments posted to the tripadvisor review site about the Holiday Inn & Suites - North Albuquerque. I was very glad to hear that you enjoyed our services and product. I will pass your positive comments about the free WiFi, pool, and restaurant to my associates. Our goal is to... More 

Highlands Ranch, Colorado
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 24, 2015

1st impressions are not everything. On townfor business and found the hotel is sandwiched in between a couple of commercial buildings where parking is cramped. The interior is quite the opposite. The staff is terrific. Amenities are everything you'll need. Lastly the rooms are modern. This hotel is in the middle of many dining options and central to everything. A... More 

Was this review helpful? Yes 2
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

February 26, 2015 Dear inthelifebiz of Highlands Ranch, Colorado: I really appreciate your taking the time to share your positive comments about the Holiday Inn & Suites Albuquerque. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I am glad that we have met your expectations. I... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

Not the best but not the worst. Next to a strip club and claim jumper which is a weird mix. Also at night they lock the front door and they have no door bell so you have to wait for the front desk person to see you standing there.

Was this review helpful? Yes 1
Steven C, General Manager at Holiday Inn Hotel & Suites Albuquerque North I-25, responded to this review

Dear David M: I really appreciate your taking the time to share your comments about the Holiday Inn & Suites Albuquerque. We want our guest to be met with a well-trained staff and product that puts guest needs and satisfaction before anything else. I apologize for the security measures during the late hours. We usually have the intercom speaker inside... More 

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