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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

3.0 of 5 1501 Sunport Place SE, Albuquerque, NM 87106
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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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156 reviews from our community

Traveler rating
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    15
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52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marseille, France
Top Contributor
55 reviews 55 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Just a place to sleep! Don't expect them to come and pick you up if you ask before arrival! You are supposed to have a phone on arrival and call them!!! They forget about you and don't apologize for not doing what they promized. The restaurant is just nothing! Eat before you go! Drinks were OK! Cannot say the rooms... More 

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Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

I wanted to thank you for leaving a comment about your stay at the Holiday Inn and Suites Albuquerque, Airport. I like to take the time and apologize for the troubles you had when staying at our property. We pride our self's in making sure each guest feels comfortable. We are currently going through a renovation, and will be updating... More 

OCEAN ISLE BEACH
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed feb 11 for a week..evening desk staff were terrible..went to front desk to get tissues and plastic cups that housekeeping didn't leave..got the tissues and the clerk said he would bring plastic cups to the room..don't know why he couldn't give me them but ok ...never showed up..no cup of ice for my drink!!! Really? ( there were... More 

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Marseille, France
Top Contributor
55 reviews 55 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just a place to sleep! Don't expect them to come and pick you up if you ask before arrival! You are supposed to have a phone on arrival and call them!!! They forget about you and don't apologize for not doing what they promized. The restaurant is just nothing! Eat before you go! Drinks were OK! Cannot say the rooms... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I was accommodated with a city view high floor room. It is simply stunning. Not only did I get a great view but it was away from the elevator and ice machine which one can appreciate after driving 11 hours. Luanne and Victor at the front desk were AWESOME! They are very friendly and professional and gave great advice on... More 

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Sabina K, Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Hello, First I would like to take this time to thank you for staying with us. Also would like to apologize for your loss. It is always nice when your feeling down to have a comfortable place to stay.. We are thankful that you choose our hotel.. you have a beautiful day. More 

2 reviews
2 of 5 stars Reviewed January 25, 2015

Arrived late around 10 with no problems at check-in. Hotel looks nice from the outside even has a starbucks and gourmet restaurant. Walking to your room is like a maze. Hotel crammed as many rooms as they could. Carpets are dirty and old, bathroom has no tub, no breakfasts. The only entrance will be the front door, so park close... More 

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Lordsburg, New Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

My husband, 3 year old daughter and I stayed at this hotel for 2 nights over the weekend. We booked though Expedia and when we arrived around noon they had our room ready and even gave us an amazing upgrade to a suite. The room was so big and nice. Bed was very comfortable and the Jacuzzi tub was very... More 

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Farmington, New Mexico
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed January 2, 2015

Stayed while taking a trip to Albuquerque. Room was nice with good internet. Hotel was going through a remodel project at the time of our visit. No free breakfast and restaurant area was very cold. Staff was nice enough to give kid's meal for free for a to go order. Easy access from I-25 and is a close to Isleta... More 

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holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

I want to thank you for you for taking the time to write this review. We are a full service restaurant, and we do not have free continental breakfast. Everything is off a menu and made to order. However kids always eat free! We are refreshing our look, but hope to see you when our hotel is all completely remodeled.... More 

1 review
2 of 5 stars Reviewed December 28, 2014

I chose to stay so my fault. Drove in tired so ignored my usual expectations for cleanliness and customer service. Rooms/motel dirty/nasty. Front doors/elevator didn't work properly. About money, not customer service - they won't survive. Do yourself a favor and find Yale street for better options (I discovered later) Might be able to get a paper or some coffee... More 

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holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

We are currently updating our hotel. There are 2 signs visible as soon as you walk in prior to check in. However, if the room was not cleaned then please contact us at the time of stay. Allow us to correct your accommodations. We do thank you for taking the time to convey your comments regarding your recent experience with... More 

Blacksburg, Virginia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

Very nice room, convenient to the airport. Staff were friendly and competent. No problem at all with the shuttle at 6 a.m. Overall, this Holiday Inn fully met my expectations, and II would happily stay here again.

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Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed here for two nights. This is an older hotel and hallways do need some work as they show a lot of ware. I was concerned about this when I first checked it, but the rooms have newer/ updated furniture and are clean. The front desk and restaurant staff are very friendly, courteous and helpful too. I would stay here... More 

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Additional Information about Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Address: 1501 Sunport Place SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Albuquerque Airport - Univ Area
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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