We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Hotel website
Hotel deals
1501 Sunport Place SE, Albuquerque, NM 87106
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
Professional photos View all
Browse nearby
Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
Write a Review

159 reviews from our community

Traveler rating
    37
    44
    45
    16
    17
See reviews for
36
39
11
53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (40)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (37)
All months
Atlanta
Top Contributor
54 reviews 54 reviews
26 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed today NEW

We had a wonderful stay here before heading to ski in Colorado. The front desk went out of their way to truly ensure that we had everything we needed. They are going through a remodel right now and it is already clear to see that the lobby and the rooms are getting some upgrades. Oh one more thing - their... More 

Was this review helpful? Yes
Los Ranchos de Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW

I am still here at this place. Last night checking in I was a little dismayed at the unsavory characters hanging about the nice lobby. There was no parking spots left, I parked on the street. I got to my room and was going to take a shower before bed.....no hot water, slightly warm, never hot. I then got ready... More 

Was this review helpful? Yes
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I can't believe the hotel runs and operates!My family and i checked in at 3pm with a reservation. We were given a dirty room that had blood stains and hair in the bed!!It only went down from there...the sauna was broken the hot tub was so gross I couldn't bare to get in it! When I complained I was told... More 

Was this review helpful? Yes
Marseille, France
Top Contributor
55 reviews 55 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 21, 2015

Just a place to sleep! Don't expect them to come and pick you up if you ask before arrival! You are supposed to have a phone on arrival and call them!!! They forget about you and don't apologize for not doing what they promized. The restaurant is just nothing! Eat before you go! Drinks were OK! Cannot say the rooms... More 

Was this review helpful? Yes
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

I wanted to thank you for leaving a comment about your stay at the Holiday Inn and Suites Albuquerque, Airport. I like to take the time and apologize for the troubles you had when staying at our property. We pride our self's in making sure each guest feels comfortable. We are currently going through a renovation, and will be updating... More 

OCEAN ISLE BEACH
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 17, 2015

We stayed feb 11 for a week..evening desk staff were terrible..went to front desk to get tissues and plastic cups that housekeeping didn't leave..got the tissues and the clerk said he would bring plastic cups to the room..don't know why he couldn't give me them but ok ...never showed up..no cup of ice for my drink!!! Really? ( there were... More 

Was this review helpful? Yes
Marseille, France
Top Contributor
55 reviews 55 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 10, 2015

Just a place to sleep! Don't expect them to come and pick you up if you ask before arrival! You are supposed to have a phone on arrival and call them!!! They forget about you and don't apologize for not doing what they promized. The restaurant is just nothing! Eat before you go! Drinks were OK! Cannot say the rooms... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed February 7, 2015 via mobile

I was accommodated with a city view high floor room. It is simply stunning. Not only did I get a great view but it was away from the elevator and ice machine which one can appreciate after driving 11 hours. Luanne and Victor at the front desk were AWESOME! They are very friendly and professional and gave great advice on... More 

Was this review helpful? Yes
Sabina K, Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Hello, First I would like to take this time to thank you for staying with us. Also would like to apologize for your loss. It is always nice when your feeling down to have a comfortable place to stay.. We are thankful that you choose our hotel.. you have a beautiful day. More 

2 reviews
2 of 5 stars Reviewed January 25, 2015

Arrived late around 10 with no problems at check-in. Hotel looks nice from the outside even has a starbucks and gourmet restaurant. Walking to your room is like a maze. Hotel crammed as many rooms as they could. Carpets are dirty and old, bathroom has no tub, no breakfasts. The only entrance will be the front door, so park close... More 

Was this review helpful? Yes
Lordsburg, New Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

My husband, 3 year old daughter and I stayed at this hotel for 2 nights over the weekend. We booked though Expedia and when we arrived around noon they had our room ready and even gave us an amazing upgrade to a suite. The room was so big and nice. Bed was very comfortable and the Jacuzzi tub was very... More 

Was this review helpful? Yes
Farmington, New Mexico
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed January 2, 2015

Stayed while taking a trip to Albuquerque. Room was nice with good internet. Hotel was going through a remodel project at the time of our visit. No free breakfast and restaurant area was very cold. Staff was nice enough to give kid's meal for free for a to go order. Easy access from I-25 and is a close to Isleta... More 

Was this review helpful? Yes
holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

I want to thank you for you for taking the time to write this review. We are a full service restaurant, and we do not have free continental breakfast. Everything is off a menu and made to order. However kids always eat free! We are refreshing our look, but hope to see you when our hotel is all completely remodeled.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (13)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Room/suite (3)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question