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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

3.0 of 5 1501 Sunport Place SE, Albuquerque, NM 87106
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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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152 reviews from our community

Traveler rating
    34
    44
    45
    14
    15
See reviews for
33
39
11
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Arrived late around 10 with no problems at check-in. Hotel looks nice from the outside even has a starbucks and gourmet restaurant. Walking to your room is like a maze. Hotel crammed as many rooms as they could. Carpets are dirty and old, bathroom has no tub, no breakfasts. The only entrance will be the front door, so park close... More 

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Lordsburg, New Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband, 3 year old daughter and I stayed at this hotel for 2 nights over the weekend. We booked though Expedia and when we arrived around noon they had our room ready and even gave us an amazing upgrade to a suite. The room was so big and nice. Bed was very comfortable and the Jacuzzi tub was very... More 

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Farmington, New Mexico
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed while taking a trip to Albuquerque. Room was nice with good internet. Hotel was going through a remodel project at the time of our visit. No free breakfast and restaurant area was very cold. Staff was nice enough to give kid's meal for free for a to go order. Easy access from I-25 and is a close to Isleta... More 

Was this review helpful? Yes
holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

I want to thank you for you for taking the time to write this review. We are a full service restaurant, and we do not have free continental breakfast. Everything is off a menu and made to order. However kids always eat free! We are refreshing our look, but hope to see you when our hotel is all completely remodeled.... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I chose to stay so my fault. Drove in tired so ignored my usual expectations for cleanliness and customer service. Rooms/motel dirty/nasty. Front doors/elevator didn't work properly. About money, not customer service - they won't survive. Do yourself a favor and find Yale street for better options (I discovered later) Might be able to get a paper or some coffee... More 

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holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

We are currently updating our hotel. There are 2 signs visible as soon as you walk in prior to check in. However, if the room was not cleaned then please contact us at the time of stay. Allow us to correct your accommodations. We do thank you for taking the time to convey your comments regarding your recent experience with... More 

Blacksburg, Virginia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

Very nice room, convenient to the airport. Staff were friendly and competent. No problem at all with the shuttle at 6 a.m. Overall, this Holiday Inn fully met my expectations, and II would happily stay here again.

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Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed here for two nights. This is an older hotel and hallways do need some work as they show a lot of ware. I was concerned about this when I first checked it, but the rooms have newer/ updated furniture and are clean. The front desk and restaurant staff are very friendly, courteous and helpful too. I would stay here... More 

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tadpoleinthesea
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 18, 2014 via mobile

Booked because of airport shuttle for a quick overnight after a late flight. Called for shuttle and waited for an hour at 1100pm - shuttle never came. Had to pick up rent a car early incurring 65$. The Night staff at front desk is a joke. Young kids who dont care about hotel guests. No one seemed to care about... More 

Was this review helpful? Yes 1
holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Greetings from us here at Holiday Inn & Suites Albuquerque. I'm very sorry to hear of the inconvenience you encountered during your stay with us. This situation was uncalled for. The front desk employee should have been more responsive to the shuttle issue, and guest service is our #1 priority. We brought this up in our morning meeting yesterday and... More 

Chama, New Mexico
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 16, 2014

Called the wrong Holiday Inn for a ride from the airport. A very friendly, clean cut, well dressed young man picked us up and when I realized my mistake, he was very courteous to drive us a few blocks to the correct hotel. My red face and late hour caused me to leave a small case in the van. When... More 

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Ceres, California
2 reviews
5 of 5 stars Reviewed November 10, 2014

My room had plenty of space, comfortable bed, Love the shower and water pressure was great. Good price for the room. linens were nice and white, no questionable stains. Breakfast in the lobby café was very good. Quick and free shuttle service and anywhere in a 3 mile radius. Overall a great stay.

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 13, 2014

The rooms were average and clean. I loved the snail shower and the hot water pressure. That was very relaxing. All else was good and average to price paid. Overall, nice stay. The only trouble was a little noise from the room above from children jumping around.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Michael T, Thank you for taking the time to post a review of our property. We are glad you enjoyed your stay with us. However, we would like to apologize for the neighboring noise may have caused you. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used... More 

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Additional Information about Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Address: 1501 Sunport Place SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Albuquerque Airport - Univ Area
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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