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Embassy Suites by Hilton Albuquerque - Hotel & Spa

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1000 Woodward Place NE, Albuquerque, NM 87102
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1 room 1 guest
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Embassy Suites by Hilton Albuquerque - Hotel & Spa
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754 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, NM
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked with this hotel because we are Hilton Honors members. Upon arrival the check in staff were very friendly and courteous. The property is nice and open like most embassy suites are. Although, I do have to say that this property could use a little more up keep. They do appear to be frequently visited with large groups and such,... More 

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Virginia Beach, Virginia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Desk was friendly and an on-line check in meant our room was ready early. That was great! Room standard for chain. I do wish housekeeping (most places, not just here) would take a second to properly insert bags into waste cans so light items wouldn't just float on top and spill over. Perhaps if management sees this.... Not enough luggage... More 

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Austin, Texas
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed for a week at this hotel for the first time to attend a conference and do work in the area. The meeting space is great and the staff were very friendly. I love having a little wet bar area in the room especially staying for a week. This was a very convient location for me with access to... More 

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Pittsburgh, PA
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Located within 10 minutes of the airport, close to the city. Hotel is ideal as a base to visit the local tourist attractions or even Santa Fe or Acoma. Hotel rooms were clean and comfortable. Staff friendly and helpful. Pool was smaller than I like.

Was this review helpful? Yes 1
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Wow Yuki - thank you for the wonderful comments about the Embassy Suites by Hilton Albuquerque. We pride ourselves on being very 'local' when it comes to tourist attractions and the surrounding areas! We hope that you will come back and visit us again soon. If you haven't already made plans, the International Balloon Fiesta, October 3-11, 2015, is an... More 

Stephenville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay at the Embassy Suites in Albuquerque. Room was clean and beds comfortable. The complimentary breakfast was excellent. Hotel is conveniently located with easy access to Albuquerque's attractions.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Thank you for your recent TripAdvisor review; we appreciate your feedback. You mentioned a handful of our wonderful amenities: complimentary full cooked to order breakfast, our convenient location and the comfortable/clean 2 room suites. We are happy to hear that you enjoyed your stay with us at the Albuquerque Embassy Suites Hotel and Spa by Hilton. We invite you to... More 

Tucson, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently visited the Embassy Suites in Albuquerque on business. I would find it tough to be more disappointed in a hotel stay. First, keep in mind that Embassy Suites are always overpriced for what you're getting, and that lack of value colors this review. The stay started well enough. The hotel is easy to find, and the check-in was... More 

Was this review helpful? Yes 1
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Thank you for the recent TripAdvisor review, we appreciate your honest feedback. It sounds like we missed the mark and your hotel experience with the Albuquerque Embassy Suites Hotel and Spa wasn't very good. If you could please email me directly at Jessica.chamberlain@JQH.com I would appreciate the time to speak with you about the details of your stay. As a... More 

United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Comfortable rooms, close to Downtown Albuquerque with a nice spa and great breakfast with made to order omletes -delish! Convienient free parking available on premises and quick freeway access. Only drawback is that it is a bit isolated

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Thank you for the recent TripAdvisor review, we really appreciate you taking the time to share your comments with us. We are glad to hear you enjoyed the complimentary full cooked to order breakfast, the complimentary parking, easy access to the freeway interchange and our Spa Botanica. There are many great amenities at the Albuquerque Embassy Suites Hotel and Spa;... More 

Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The facility was excellent and the staff support and service was sterling!! We had a week long to attend to and the quality and caliber of this staff made all of the difference for us. This was our second year with this team and facility. We have already signed for the next two years conferences based upon both the staff... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello John F - Thank you for the recent TripAdvisor review. We are happy to hear that we were able to meet your expectations for your week long business meeting. It was an absolute pleasure to have you and your convention here! We are excited to have continued our business relationship with you and the crew for a couple more... More 

Albuquerque, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great food, new menu was delicious, and the breakfast unbeatable! Fitness center was just remodeled and looked amazing! Staff here was very professional and attentive! Well oiled machine here! Great job management!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Thank you for the recent feedback on TripAdvisor. We are happy to hear your enjoyed your stay - all the way around! We invite you to come back for another visit real soon! See you soon - Jessica C More 

Farmington, New Mexico
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Embassy Suites is probably my favorite hotel in Albuquerque, and I travel to Albuquerque constantly. I have stayed in many of the area hotels and this one seems to have the best service with very nice suites. It does have its' flaws like a small fitness area and so-so food in the dining area but the breakfast buffet is terrific... More 

Was this review helpful? Yes
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello and thank you for your recent TripAdvisor review; we appreciate your feedback. It sounds like you visit us often, thank you for your continued loyalty! We strive to provide the best guest experience as possible so we will take your comments into consideration when looking at ways to improve our service in making the guests happy. I am happy... More 

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