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Embassy Suites Albuquerque Hotel & Spa

3.5 of 5 1000 Woodward Place NE, Albuquerque, NM 87102
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Certificate of Excellence 2014
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Embassy Suites Albuquerque Hotel & Spa
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Embassy Suites Albuquerque Hotel & Spa
Embassy Suites Albuquerque Hotel & Spa
Embassy Suites Albuquerque Hotel & Spa
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617 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pueblo, Colorado
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First time staying in this hotel. The customer service was excellent, the room was clean and the Managers Reception was just what we needed after a long day. The breakfast was excellent, we could not have done any better at a restaurant. Next time the need arises to stay in Albuquerque, this hotel is first choice.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

the check in was very fast but okay. there was very little adult supervision in pool as in 40 children under age 11 with only about 3 adults around. the breakfast was very good as fresh cooked egs and pancakes.

Review collected in partnership with Embassy Suites Hotels

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Mancos, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The experience was wonderful. Helpful staff, immaculate room, great breakfast and happy hour. Wish I'd thought to bring a swimming suit. Next time I will. I definitely will chose this hotel chain again. It was what I always expect in a traveling experience, but so often it falls short. Not this time.

Review collected in partnership with Embassy Suites Hotels

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Galveston, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on our way home on my daughters birthday (01-02-15). We like the extra space at E.S. and stay at them whenever possible. E.S. always provides great customer service, awsome breakfast, clean rooms etc...but that night (I'm sure the staff will remember that night for a very long time) that night things went off the rail. We had upgraded... More 

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Albuquerque, United States
1 review
5 of 5 stars Reviewed 1 week ago

Love the complimentary evening reception and complimentary breakfast. Great experience, used the spa and had a wonderful Swedish massage. The meeting rooms for our company event were clean and the wait staff stayed on top of refills and replenishing the buffet

Review collected in partnership with Embassy Suites Hotels

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EmbassyABQ, General Manager at Embassy Suites Albuquerque Hotel & Spa, responded to this review

Thanks Debbie for the wonderful comments from the Spa staff to the Banquet Staff. Hope to see you again soon. Obed More 

Las Cruces, New Mexico, United States
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

As you can read I have stayed here before and had both good and bad experiences. I realize that every dog has his day, both good and bad so I thought I would give it another go. I made my reservation over the phone and told the young lady that I wanted a 9th floor room with the balcony so... More 

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EmbassyABQ, General Manager at Embassy Suites Albuquerque Hotel & Spa, responded to this review

I am so sorry you found your bathroom unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest to ensure you have... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I've always been pleased with Embassy Suites hotels and this one is no exception! Everything from the complimentary breakfast, to the fitness center, to grabbing a Starbucks while heading out the door is right non spot to accommodate the business traveler and family visitor. The rooms are set up for the business traveler with Internet and a nice work station.... More 

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EmbassyABQ, General Manager at Embassy Suites Albuquerque Hotel & Spa, responded to this review

Thank you for the review and thanks for givng the great comments about all the amenities in our hotel. Obed More 

New Market. MD, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My administrative assistant selected this hotel for a business trip I had. I had no idea that it was going to be as nice as it was and was thrilled when I got to the hotel. The hotel staff is very helpful and courteous. The gym, had just the right amount of cardio equipment in very good operating condition as... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyABQ, General Manager at Embassy Suites Albuquerque Hotel & Spa, responded to this review

Hi Mark, Reveiws like yours I love to share with the staff. We hope to see you again very soon. Obed More 

Goleta CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this very nice hotel in years past and always received excellent customer service. I received pretty bad customer service by telephone however on January 14, 2015. I made three room reservations for the identical dates, and one of the three rooms was $42.94 more expensive for the three night stay than the other two rooms. I... More 

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EmbassyABQ, General Manager at Embassy Suites Albuquerque Hotel & Spa, responded to this review

HI Lisa, Ronnie is right. Our rates are always change up and down. We are like the airlines. Prices changes all the time at the hotel based on occpauncy. Sorry for the confusion, Obed More 

Davenport, Florida
Top Contributor
53 reviews 53 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All I can say is WOW! Our first day at the hotel, we pampered ourselves with a full spa day, complete with couples massages, couples steam shower, facial for him, body treatment for me, we both got manis & pedis too, we felt like royalty! Everything at the hotel is perfection, from the location to the staff to the food!... More 

Was this review helpful? Yes 1
EmbassyABQ, General Manager at Embassy Suites Albuquerque Hotel & Spa, responded to this review

Glad to see that you got to enjoy our Spa while you were here. Our ladies in there do a fanatstic job. Hope to see you again soon. Obed More 

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Additional Information about Embassy Suites Albuquerque Hotel & Spa

Address: 1000 Woodward Place NE, Albuquerque, NM 87102
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Albuquerque Hotel & Spa 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Embassy Suites Albuquerque
Albuquerque Embassy Suites
Hotel Style:
#3 Spa Hotel in Albuquerque
#4 Green Hotel in Albuquerque
#14 Business Hotel in Albuquerque
#16 Romantic Hotel in Albuquerque
#22 Family Hotel in Albuquerque

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