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All 146 Albuquerque hotels

Hilton Garden Inn Albuquerque / Journal Center

3.0 of 5 Hotel   |   5320 San Antonio Dr. NE, Albuquerque, NM 87109
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Ranked #37 of 146 hotels in Albuquerque
A recent review
5 of 5 stars reviewed yesterday
Michael D Litchfield Park, United States
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122 people have reviewed this hotel

Traveler rating
    53
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    17
    6
    11
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34
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Litchfield Park, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The easy and quick check in was a good start to my recent stay. The quiet and comfortable room made the rest of the time quite pleasurable! The fitness center was also clean and the equipment was in good condition... it's nice to get in a quick workout while away from home! I will definitely stay here again!

Review collected in partnership with Hilton Garden Inn

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Jenison, Michigan
Contributor
16 reviews 16 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were visiting with my niece and wanted to stay somewhere close to her, so we chose this hotel since it was one of the closest to her house, and I'm glad we did!! The lady at the front desk not only told us directions to my niece's house, but she also printed out a map TWICE (since I gave... More

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent experience with us. We are thrilled to hear that you enjoyed your stay with us. We hope you do consider switching to the Hilton Brand for all your future stays! Thank you again and we look forward to accommodating you on your next visit. More

Minneapolis, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The location of the hotel was perfect. less than 2 miles from the customer site. staff was friendly and helpful. the location was also near other main shopping areas when I needed things that during my week stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent stay experience. We are glad to hear that you enjoyed our hotel's location and that you found our Team friendly and helpful. We hope to have the opportunity to have you as our guest again in the future. More

Stevens Point, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We thought the hotel was great! The room was spotless and the bed was very comfortable. There was no noise to be heard outside the room as the heater/air conditioner makes a constant noise but it wasn't objectionable. The location was great for what we were doing and the people at the front desk answered all of our questions.

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your thoughts on your stay with us. We are so happy to hear that you enjoyed our hotel. I will be sure to share with our Housekeeping Department that you appreciated the clean room. We look forward to your next stay with us! More

Muleshoe, Tx, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I really enjoy my early morning hot tub and swim at the Hilton Journal Garden Inn. Drinking a fresh hot cup of coffee (picked up in the lobby at N/C ) and reading the newspaper after my swim is a great way to get the day started in the Albuquerque area.

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your experience with staying at our hotel. We are thrilled to hear that you were able to enjoy your morning swim and cup of coffee. We look forward to having you as our guest again in the future. More

Lubbock, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel is a really nice hotel. The staff is very courteous and knowledgeable, the rooms clean and beautifully appointed, the beds comfortable. However, this location disappointed me somewhat. The tub didn't drain properly, the sink was badly cracked, then someone tried to seal the crack with something (should have been replaced),the air conditioner rattled-very annoying and disrupted my sleep,... More

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent stay experience. While we are happy to hear that you did enjoy our friendly staff, clean rooms and comfortable bed, we are disappointed to hear that you did experience some issues during your stay. We will certainly take care of the bathroom issues that you mentioned in your review. We do offer a full... More

Lubbock, United States
1 review
5 of 5 stars Reviewed March 13, 2014

As a Pastor I found this place to be very comfortable environment... so much so that when in Albuquerque we always choose Hilton... I would strongly encourage others to do so as well... one of the many things I like about Hilton, is that it is very close to a major freeway in the city and it is very easy... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your experience with our hotel. We are thrilled to hear that we are your Number 1 Choice when staying in Albuquerque. We look forward to having you as our guest on your next visit to our lovely city. More

Arlington, United States
1 review
3 of 5 stars Reviewed March 13, 2014

Recommended to me by a business associate. centrally located, good area, responsive staff, nice hotel overall, except for their overpriced and under developed breakfast or breakfast buffet with rudimentary service. Eat next door at the Cracker Barrel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your thoughts on your recent stay with us. We are happy that you found our location and staff to your liking. However, we are disappointed to hear that you did not find our Breakfast to your satisfaction. Please know that we will discuss your comments with our Restaurant Staff in an attempt to improve our service.... More

Peralta, United States
1 review
1 of 5 stars Reviewed March 5, 2014

We recently stayed at this Hilton and my sons Dre Beats (headphones) went missing from our room. The General Manager did nothing to try and resolve this situation. After leaving several messages the Assistant General Manager finally called me back and offered me Hilton Honor Points. The points she offered me was not even close to the value of the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your experience with us. We sincerely apologize about the inconvenience you experienced with misplacing your headphones. Please know that our Team did everything we could to try and locate the headphones, however, they were not found. As you mentioned, we did have our Assistant General Manager reach out to you to resolve this issue. We are... More

Las Cruces, United States
1 review
5 of 5 stars Reviewed March 2, 2014

This was our second time staying here and ended up in the exact same room as before and that was actually a nice feeling. Everything was so clean and orderly. The pool was very nice as well and the internet access was a major plus! We will continue to stay here on any future trips we take!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent stay experience. We are thrilled to hear that you enjoyed your stay with us a second time. What a coincidence that you ended up in the same room as before! We look forward to seeing you again on your next visit to Albuquerque! More

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Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Garden Inn Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn
Albuquerque Hilton
Address: 5320 San Antonio Dr. NE, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in Albuquerque
#37 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque / Journal Center 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Albuquerque/Journal Center hotel is located in the north end of Albuquerque, New Mexico and adjacent to the Albuquerque Journal Center Business District. This Albuquerque, NM hotel is north of downtown and only 15 minutes from the airport and the city of Rio Rancho, New Mexico and other things to do in Albuquerque. Available meeting facilities along with free business services make this a great place for your next meeting, reunion or getaway. Whether you're with family or on business, we want to help you start your day off right with a delicious cooked-to-order breakfast served in The Garden Grille & Bar(R). Enjoy dinner in The Garden Grille & Bar(R) or if you prefer, order room service. After a long day, enjoy an evening drink in our Lobby Lounge. We also offer complimentary WiFi internet access, and friendly, helpful service. ... more   less 
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