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All 146 Albuquerque hotels

Hilton Garden Inn Albuquerque / Journal Center

3.0 of 5 Hotel   |   5320 San Antonio Dr. NE, Albuquerque, NM 87109
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74%
Ranked #35 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Bruce D Aurora, Colorado
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163 reviews from our community

Traveler rating
    73
    45
    21
    12
    12
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48
29
13
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Aurora, Colorado
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have Hilton Honors and receive a good rate. However, the breakfast is an extra charge. The rooms are clean and the staff is very friendly. The parking is somewhat limited. Our room carpet caused the door to close rather difficult but should be ok as it wears. In the evening they have coffee & tea and good crumpets available.... More

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Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice, clean rooms. Attentive hotel staff. Great, freshly cooked breakfast. Very attentive waiter for breakfast. AC worked great. Close to highway for easy access. Close to a couple of other restaurants for breakfast, lunch, or dinner. The only complaint would be people above us running across floor, but there was a soccer team there, young boys, so we figured it... More

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent stay experience with us. We are happy to hear that you enjoyed your stay. We do apologize about the noise you encountered. We do occasionally have sports teams that stay with us. We do our best to enforce rules and Quiet Time for all teams. We certainly do appreciate your understanding and we hope... More

Las Cruces, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn at Journal Center in Albuquerque NM is always great, with comfortable rooms and a very friendly and responsive staff. It is centrally located near I-25 and thus makes easy access to not only Albuquerque, but also Santa Fe and the surrounding areas.

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to write this review of your recent stay with us. We are happy to hear that you enjoyed your stay, and our hotel's location. We look forward to accommodating you again in the future! More

Kansas City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hilton Garden Inn offers a lot of value for the money - fridge, Internet access, and in room safe are all included Was very glad to have stayed there! Would recommend. It has in door pool, very conveniently located, and a very friendly and helpful staff!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent experience at our hotel. We are so happy to hear that your enjoyed your stay with us. We can't wait to have you back as our guest again in the future! More

San Antonio, TX, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

Replace over-sized bathroom doors with accordion type privacy screen. The door blocks the entire entryway, which is a safety hazard, and may create an accident. I have already dealt with everything that is required, but the site requires more verbiage. This is annoying since I've already answered these questions once.

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to share your review of your recent stay with us. We thank you for your comments regarding our guest room bathroom doors. We will certainly look into this. Please feel free to contact the hotel directly if you would like to discuss this further. We do hope to have the opportunity to accommodate you... More

El Paso, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

this particular location kills all the nearby hotels with regards to service and food. good value for the money especially if you get the junior suite. Certainly beats out the Doubletree by Hilton by far.

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to write this kind review. We are thrilled to hear that you enjoyed your stay with us. We look forward to having you as our guest during your next visit to Albuquerque! More

Newville, Pennsylvania
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 4, 2014

Staying at HGI is like coming home, and this hotel fits that as well. Nice, clean, well equipped rooms. Friendly and responsive staff. Small bar in lobby so one can always get a beer (kudos for having a local craft beer on hand and something other than just the normal stuff on draft!). 15 mins or so from the airport... More

Was this review helpful? Yes 2
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to write a review regarding your stay with us. We are so happy to hear that you enjoyed your stay, and our Local Craft Beer! Albuquerque does have numerous local breweries, easily over 20 throughout the city. We are glad to hear that you found at least 3 of them during your trip! Thank... More

Diamond Bar, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

We visit Albuquerque regularly and will make this our GO TO hotel! Just entering the hotel put us at ease. It is clean and modern but very comfortable. The beds are nice and firm and the pillows are just right. The room was spacious. We felt safe arriving late. The parking lot is well lit. The fresh cookies in the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your experience with our hotel. We are so happy to hear that you enjoy staying with us. We look forward to welcoming you back on your next trip to Albuquerque. More

Denver, United States
1 review
5 of 5 stars Reviewed July 30, 2014

The staff is top notch! The hotel was very clean and well kept. The rooms were clean and comfortable! We had to switch rooms when were arrived due to a booking error, (one bed and I needed two) It took 2 minutes with no questions or hassles.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to share your recent stay experience. We are thrilled to hear that you found our hotel clean and comfortable, and that we were able to accommodate your request for two beds in a quick and friendly manner. We hope to have the opportunity to accommodate you again in the future! More

La Mesa, United States
1 review
5 of 5 stars Reviewed July 29, 2014

This hotel has the best staff ever! They are always so happy to help and always have a smile on their face! They seem genuinely happy to work and are at your service for anything you may need. Loved this place!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

We are so happy to hear that you and your friends & family enjoyed their stay with us. We will be sure to share you kind comments with the rest of our staff. We hope to see you in Albuquerque again soon! More

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Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Address: 5320 San Antonio Dr. NE, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque / Journal Center 3*
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Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn

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