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Hilton Garden Inn Albuquerque / Journal Center

3.0 of 5 5320 San Antonio Dr. NE, Albuquerque, NM 87109
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Certificate of Excellence 2014
Hilton Garden Inn Albuquerque / Journal Center
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Hilton Garden Inn Albuquerque / Journal Center
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176 reviews from our community

Traveler rating
    82
    47
    23
    12
    12
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55
30
13
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dulce, NM
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had not been to this hotel before, and were coming in late on a Friday afternoon. We were very pleasantly surprised. The rooms were large, very nice, and reasonably priced. Even though breakfast was not included, the rooms were priced accordingly, and the in house restaurant served delicious food at reasonable prices. It was so nice to not have... More

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to share your recent stay experience. We are thrilled to hear that you enjoyed your stay with us, and you found our hotel to comfortable and welcoming. We look forward to having you as our guest during your next visit to Albuquerque! More

2 reviews
3 of 5 stars Reviewed 1 week ago NEW

The bathroom tub wasn't clean at the moment of checking in. We asked the reception to send someone to clean it up but nobody showed up. Not very hygienic, I would say, to make guests use bath without cleaning it after someone else stayed in the room... Other then that the room was ok. But we liked rooms in Holiday... More

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to share your review of your recent stay with us. We appreciate your feedback, and will use your comments and discuss the concerns you mentioned with our Team. We do hope that you will give us another opportunity to impress you during your next visit to Albuquerque. Thank you again. More

Dallas, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Attentive desk clerks. Somewhat dated facility...a little shopworn with pseudo-classy design...not my taste. Otherwise, a very convenient place to stay and relatively safe parking out front. In and out in a day for Balloon Fiesta so didn't try the breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent stay experience. We are happy to hear that overall you enjoyed your short stay with us. We do want to let you know that we will be doing some updates over the next year, so hopefully you will consider staying with us again on your next visit to Albuquerque. More

San Diego, CA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Garden Inn Albuquerque Journal Center while attending the ABQ Balloon Fiesta. The facility was quite suitable, easily accessible from the freeway, close proximity to the field, great parking for larger rigs, comfortable - and the price was right. All in all a good value.

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for writing this review regarding your recent stay with us. We are thrilled to hear that you enjoyed your stay with us and our location. It is wonderful to hear that you were able to attend the Albuquerque International Balloon Fiesta. We hope to have the opportunity to accommodate you again in the future. More

Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent my second Balloon Fiesta at Hilton and couldn't be more happy. The staff is always friendly and very helpful. Rooms are always clean and the stuff does a wonderful job cleaning in the morning. Couldn't ask for more. Will be booking for 2015 as soon as I can! See you next October.

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent stay experience. The Balloon Fiesta is always a fantastic time to visit Albuquerque. We can't wait to have you as our guest for next years event! More

Santa Fe, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everything was excellent especially with my stay for The International Balloon Festival. View of the Balloon from my Hotel, Next to Cracker Barrel, Across from Balloon park, Staff was Great, location was the best.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thanks for writing your review. We are so happy to hear that you enjoyed your stay with us, and also that you were able to enjoy the view of the hot air balloons right from the hotel! We hope to have you as our guest during the 2015 Albuquerque International Balloon Fiesta! More

Riverside, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very high qaulity fruit and meats for breakfast, with outstanding wait staff!Bobby maid sure that all of our family was taken care of at breakfast. Our beds were adjustable firmness witch made our stay very restfull

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thanks for your review. We are thrilled to hear that you and your family enjoyed your stay at our hotel. We will be sure to let Bobby know the kind words you have for him. We hope to see you again soon! More

Scottsdale, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

If you want a sure thing while traveling through Albuquerque, try the Hilton Garden Inn on San Antonio. Always clean, friendly, reliable. Restaurant is pretty good as well. The staff is very helpful, easy on/off I-25.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for writing this review of your recent stay with us. We are happy to hear you enjoyed our clean rooms and friendly staff. We hope to have the opportunity to accommodate you on your next visit to Albuquerque. More

Albuquerque, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The friendliness of the staff and the overall appearance of the hotel were very satisfactory. The location is very convenient to several Albuquerque attractions. You can definitely expect a clean room, a good night’s sleep, and many options for nearby entertainment.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your recent stay experience with us. We are happy to hear that you enjoyed your stay and our hotel's location. We look forward to having you as our guest again! More

Albuquerque, Italy
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel is wonderful and always a great location for our family. We have stayed here several times and really feel it exceeds our expectations. Great customer service. Love the GM Michelle and Sales Michelle - they make a great team.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you very much for taking the time to share your recent experience with us, and to share your kind words! We are so happy to hear that you enjoyed your stay with us and we look forward to having you as our return guest in the future. More

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Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Address: 5320 San Antonio Dr. NE, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque / Journal Center 3*
Number of rooms: 94
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Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn

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