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All 146 Albuquerque hotels

Homewood Suites by Hilton Albuquerque - Journal Center

5400 San Antonio Avenue, Albuquerque, NM 87109
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Ranked #32 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
cecilia Minneapolis
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202 reviews from our community

Traveler rating
    105
    51
    20
    16
    10
See reviews for
59
32
11
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis
Top Contributor
66 reviews 66 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I really wanted to like this hotel as they had a nice lasagna supper ready for us when we checked in after hours on the road. The room was mostly clean except for some of the corners and the bathroom door full of hairspray spots. However, we had the worse night sleep in a hotel that we have had in... More 

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Portales, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Staff were great. Hotel was very clean except for lounge chair in the room. It was covered in stains. Didn't want to touch or sit on the chair. Bad first impression. Everything else was fantastic. I would stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are so glad that you were impressed with our service and hospitality. I do apologize for lounge chair, though I am glad you found the room to be clean and comfortable. We're glad you had a great time with us and we look forward to serving you again. More 

Baltimore, Maryland
Top Contributor
87 reviews 87 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is kind of jammed beside a Hilton Garden Inn. You twist around out front to get to the parking along one side. Breakfast was ok. The room was a bit cramped with no real place to put your luggage. I was solo with 3 weeks worth of accumulating luggage, but fit easily. A couple would be more... More 

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found the room a bit cramped. We appreciate how you have let us know what areas of our service impressed you and which were lacking. Thank you again for taking the time to share this experience. More 

Alexandria
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent place to stay. The entire place is clean and the service staff was exceptionally good. The hot breakfast in the morning and the internet access was all we used but we could see the pool and other amenities were well taken care of.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for leaving your five star rating of our hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! More 

Denver, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The room was very clean and I really enjoyed the breakfast. Check-in process was a breeze and the front desk person was very informative about places to eat and things to do in the area. Definitely recommended to other travelers!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are pleased to learn that you enjoyed a pleasant experience with us when it comes to breakfast, cleanliness, and check-in process. Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work More 

Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had the pleasure of an extended stay here and the extras made all the difference. Free breakfast AND dinner buffet; Pool; exercise room are great distractions for kids. Convenient to I-25 and I-40.

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

It means a lot to hear from guests who are satisfied with all of our services and amenities for kids such as pool, free breakfast, and exercise room. It is so rewarding to hear that we were able to provide a convenient experience to I-25 and I-40. We look forward to welcoming you back during your next stay in the... More 

West Covina, California
1 review
4 of 5 stars Reviewed December 6, 2014

About the only negative thing I could say about this Homewood was that the pool was being cleaned during my stay. Other than that the service was excellent. The people who work the Front Desk were courtious, and very helpful in directing me to some fine dinning establishments. And as always the 24/7 coffee was great. I'll stay here again... More 

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for sharing the details about your recent visit. Your review is very important to us as it helps us to identify problems and take corrective measures. We are very glad that on the whole you enjoyed your stay with us. We sincerely apologize though about our pool that was being cleaned during your stay. Rest assured this will... More 

CEDAR CITY
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 6, 2014

We arrived after a 10 hour road trip just in time to catch the evening complementary dinner and it was better that expected. The next morning the hot breakfast was equally as good, the selection of food was very good. The bed was OK, it wasn't the best or worst. The room was clean and well appointed. With the complementary... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your positive feedback on our hotel! We are very pleased to hear that we were able to make your stay a very pleasant experience! Please advise us of your next trip and we will be more than happy to ensure you receive the highest level of service. We gladly look forward to your next stay... More 

Roswell, United States
1 review
5 of 5 stars Reviewed December 5, 2014

This motel has clean comfortable rooms. The dinner and the breakfast are always delicious. Staff is helpful whether looking for a newspaper or directions. Location is central to lots of shopping, restaurants and main roads.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as helpful. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are also happy to hear that you found the location to be so convenient for your needs. Thank you... More 

Wyoming
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

This hotel has the best customer service, kindest staff around! Rooms are very clean, beds are comfortable and breakfasts are excellent! Ray at the front desk was so patient and accommodating he hold be teaching customer service to others in this industry. I watched him deal with a couple who were very rude for no reason and he was excellent!... More 

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are especially happy... More 

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Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Avenue, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Number of rooms: 63
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites
Hotel Style:
#16 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque

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