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Homewood Suites by Hilton Albuquerque - Journal Center

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4.0 of 5
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5400 San Antonio Avenue, Albuquerque, NM 87109
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1 room 1 guest
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Homewood Suites by Hilton Albuquerque - Journal Center
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • Spanish first
  • Any
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  • All months
    (237)
  • Mar-May only
    (66)
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  • Sep-Nov only
    (59)
  • Dec-Feb only
    (45)
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Second Mesa, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel needs upgrading and room I had was a small suite. Carpeting was sticky and moist and furnishing needs upgrading. Hotel was in a nice location, no traffic noise, staff were friendly and efficient. Suite was tiny, as compared to other placed I've stayed. But was only a two night stay, any more than two nights, I would be feeling... More 

Review collected in partnership with Homewood Suites by Hilton

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Kingwood, United States
5 of 5 stars Reviewed 3 days ago NEW

Whenever I go to Albuquerque, I always stay at this motel on San Antonio Dr. Outstanding rooms and service. I strongly recommend this motel. The rooms are very spacious and super clean. You absolutely cannot beat the value and service this establishment offers.

Review collected in partnership with Homewood Suites by Hilton

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Lubbock, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

On my last visit my room was a quiet and comfortable suite. The rooms are always clean. The complimentary breakfast was good. I have stayed here when I visit Albuquerque for business two to three times a year for the past 10 years.

Review collected in partnership with Homewood Suites by Hilton

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Edmond Oklahoma, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Very hot in halls and dining area. Otherwise, staff lovely and kind always. The food was so untasty we went across to Dennys often for breakfast. The coffee was ok, nice to have it always available. If they would just have basic food and not try to be fancy it would have been much more enjoyable.

Review collected in partnership with Homewood Suites by Hilton

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Anthony, New Mexico
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This place is a great hotel to stay at great location right off the interstate easy access... The fitness room ain't too bad but I wish it had more weights to work out with... Hotel is walking distance from crackle barrel...

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Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for your review, feedback and comments regarding your stay. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We also appreciate your ideas for improving on our amenities, and we look forward to serving you again! More 

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very useful location along I-25. I loved that I did not have to deal with the terrible traffic on Paseo Del Norte. Lots of great restaurants in the area too. Hotel was very clean and was very quite... I love to sleep after a long day or work.

Review collected in partnership with Homewood Suites by Hilton

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Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It's great to know that we have been an important part of your travel convenience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your... More 

San Marcos, CA, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We were awakened by a phone call from the front desk and knock on our door at 330am--the front desk gave our room to someone else thinking that it was vacant..then, no one was apologetic at all for this mistake..will not stay here again and recommend the Homewood Suites near the airport for a better experience.

Review collected in partnership with Homewood Suites by Hilton

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Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I understand your frustration, and I want to assure you that this mishap was entirely unintentional and also very out of the ordinary. I hope you will forgive this error and the service that did not meet your expectations and that... More 

Anthony
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

It was a descent place to stay I have stayed at better Homewood suites with bigger swimming pool better fitness area and complimentary drinks in the evenings... The bed was comfortable but could have been better... Made noise anytime I turned over

Review collected in partnership with Homewood Suites by Hilton

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Tennessee
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in was fine and then problems appeared. The next day the elevator was not working. Two different signs were posted. The first at the desk said elevator was not working. The sign at the elevator stated due to weather. The sign at desk said staff would be available to assist with luggage for guest on upper floors. This was... More 

Was this review helpful? Yes
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for sharing this experience with us. I regret to hear that you weren't thoroughly impressed with our accommodations and services. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. We hope you'll return someday to see how we have... More 

Denver, United States
1 review
4 of 5 stars Reviewed July 15, 2015

Nice room, clean and fresh. No problems - perfect for business traveler. The Hotel is a small one, so the fitness center is small, but since it is a small hotel, there was no problems for me getting my run done on the one treadmill.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are so happy to know that you enjoyed your stay with us. It’s great to know that you were able to enjoy using some of our amenities. We would love to have you back and we hope to see you again soon. More 

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