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All 146 Albuquerque hotels

Homewood Suites by Hilton Albuquerque - Journal Center

5400 San Antonio Avenue, Albuquerque, NM 87109
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Ranked #33 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
DandDsMum Albuquerque, New Mexico
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191 reviews from our community

Traveler rating
    100
    46
    19
    16
    10
See reviews for
55
30
8
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Last week I stayed at the Homewood Suites on San Antonio in Albuquerque, New Mexico. I stayed here to get away from home to study and relax. I brought snacks and drinks and was able to store everything in the kitchen. I had dinner and breakfast downstairs in the dining area and I found it appetizing. I was able to... More

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is wonderful to hear of the great impression we made with our amenities and services. It is so rewarding to hear that we were able to provide a clean and comfortable experience. It is so rewarding to hear that we were able... More

ABQ, United States
1 review
4 of 5 stars Reviewed 1 week ago

Tuni(sp?) at front desk recommended a nearby florist on wife's birthday. The florist included 2 complimentary flowers in the bouquet. On last night, the person in room above ours was either obese and/or pacing back & forth, causing much creaking in the ceiling/floor. Probably not an everyday thing and not the hotel's fault.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for sharing the details about your recent visit. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that you were satisfied with our hospitality and we look... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Very accommodating staff and the room was well furnished and comfortable. For anyone staying more than a night, this location offers great restaurants nearby and it is a plus to have a well furnished kitchen right in your hotel room.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is so rewarding to hear that we were able to provide a comfortable experience. We are also happy to hear that you found the location to be so convenient for your... More

Santa Cruz, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was so pleased with this hotel - the service, the amenities in the room. I eat with a lot of health consciousness so being able to prepare my own food is important when I travel. I had a stove, coffee maker, full size refrigerator and freezer! Loved feeling so at home - the room was spacious and affordable, hot... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It is wonderful to hear of the great impression we made with our amenities and services. We are also very happy that you found our location to be convenient. We seek to give each guest a very comfortable and... More

Frankfort, Illinois
Top Contributor
110 reviews 110 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 17, 2014

For the ninth year while participating in the Albuquerque International Balloon Fiesta we stayed for nine days at the Homewood Suites. We find the location ideal. The staff is welcoming, friendly, accommodating, and very attentive. The rooms are well maintained and kept clean. Breakfasts, while not cooked to order, are good and the "dinner in facility" options are nice when... More

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is so rewarding to hear that we... More

Las Cruces, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 17, 2014

This Homewood suites is a little smaller than other Homewood's that I have stayed in. The room, lobby and breakfast area were very clean and in great condition. The traffic of the interstate made this a challenge to depart the following morning. Great place and very quiet.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. It means a lot to hear from guests who are satisfied with all of our services and amenities. We are so glad that your stay was peaceful and we look forward to seeing you again! More

Calhan, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 14, 2014

I waited at the desk for 30 minutes before being checked in. The time was 5:30 p.m. I was a Hilton Honors member and I did not feel very honored or cared for. The cost for the room was $200. I received very poor service for the cost of the room. If you want a quality customer experience, try the... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. I hope you'll accept our sincere apologies for the lapse in service and convenience that you encountered. I hope you will change your mind about seeking out... More

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 5, 2014

Stayed at this location 5 nights during Balloon Fiesta week. Hot breakfast and a hot dinner (Mon-Thu), saved us money. We liked the location (close to balloon grounds and to the park and ride shuttle, but not close enough to walk there. The staff were courteous. The indoor heated pool and hot tub were nice to have and we used... More

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for completing the survey regarding your recent stay at our property. It means a lot to hear from guests who are satisfied with all of our services and amenities. We are also very happy that you found our location to be convenient. However, our housekeeping staff is held to a very high standard and we appreciate that you've... More

Ashburn, United States
1 review
5 of 5 stars Reviewed October 3, 2014

This hotel is centrally located, right off of off Interstate 25. It's easy to get to restaurants, Old Town, Santa Fe and other points of interest. I'd definitely stay here again! The staff is very friendly and helpful and very attentive. The rooms are spacious and perfect for a family. It's great having a kitchen where you can do a... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is wonderful to hear of the great impression we made with our amenities and services. We are also happy to hear that you found the location to be so convenient for... More

Houston, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2014

Very good hotel for the price. Excellent evening reception fare and outstanding NM breakfast. Rooms are clean and quiet, and the fitness & spa areas are well maintained. Good kitchen and lots of room in the suites to accommodate a family of four, if needed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! It is so rewarding to hear that we were able to provide a clean and quiet experience. We're glad you had a great time with us and we look forward to serving you again. More

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Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Avenue, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Number of rooms: 63
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites

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