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All 146 Albuquerque hotels

Homewood Suites by Hilton Albuquerque - Journal Center

5400 San Antonio Avenue, Albuquerque, NM 87109
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Ranked #32 of 146 hotels in Albuquerque
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Santos R Colorado Springs, CO, United States
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144 people have reviewed this hotel

Traveler rating
    79
    32
    13
    12
    8
See reviews for
37
20
4
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Colorado Springs, CO, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We selected this hotel because it was close to the hockey arena for the youth hockey tournament in new Mexico. The team and parents all stay in the hotel. Bottom line ...best hotel in years. The room was clean, friendly staff and awesome breakfast selection. I would definitely stay again at Homewood Suites.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We appreciate you giving your feedback about your experience. It is so nice to hear such a wonderful review about our Hotel. We are happy that our efforts to ensure that you are comfortable and satisfied were very much acknowledged. It is good to know the team and parents enjoyed their stay. We hope that you will be more satisfied... More

camarillo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Located just off I-25 and only 15 minutes from the airport, I found this Homewood Suite to be excellent for my visit to relatives living in foothills of the northeast. The hotel was squeaky clean, quiet and the pool/spa were also very well cared for. The breakfast was a nice surprise. It was not the eggs from a box, but... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Paul R, Thank you for your efforts in writing a review regarding your satisfying stay at our Hotel. We are glad that you’ve found our Hotel and pool- clean and spotless. It is indeed good to know that you were fulfilled by our breakfast selection and that our accommodation gave you a comfortable stay with our wonderful amenities. It... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Available Homewood Suites is the first thing I check when traveling to another city on vacation or business. These Hilton hotels offer true suites at single room rates along with breakfast, dinner, and great clean accomodations.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear robertcI4951HM, Thank you for always choosing to stay at our Hotel every time you are travelling- whether it is for business or vacation purposes. It is our pleasure to always serve you with our pleasant accommodations and services. It is truly gratifying to know that our dedication to provide excellent services and increase positive customer experience is much appreciated... More

Tahlequah, OK
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 5, 2014

Long road trip back form the West Coast, having used Homewood Suites almost exclusively the entire trip. This was the least nice of the entire stay, but still a clean and comfortable experience. Consistency with the properties is a big plus

Was this review helpful? Yes 1
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear TripAdvisor Guest, Thank you for taking the time out of your busy schedule to review our property. We couldn’t agree more that consistency in service delivery is of utmost importance especially to returning guests like you. We want you to know that we will check and evaluate on the areas of our services that made your stay less satisfying.... More

Santa Fe, United States
1 review
3 of 5 stars Reviewed March 1, 2014

Nice staff.The room could have been much cleaner. the hot tub was kind of gross. Breakfast was not very good. This was a very small property, could possibly have been some other kind of hotel in the past. It just wasn't up to the standard that I expect from a Homewood Suites.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear TripAdvisor Member, Thank you for your time to submit a review. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. We want to apologize for your less than satisfactory stay at our hotel. It is our aim to deliver quality... More

Rio Rancho, United States
2 reviews
2 of 5 stars Reviewed February 23, 2014

The pool was cold and continually had no towels for guests. We had to ask multiple times the first night before towels were finally brought. I had to take kids to the bathroom several times without a towel. No hot water to shower with before check out. After swimming in the morning (again with no towels) we went back and... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write your review. Your feedback is indeed of great importance to us. We would like to sincerely apologize for the inconvenience during your stay. We will immediately handle this incident wherein you need to ask for towel several times from our staff when you used our pool and also hot... More

North Olmsted OH
Top Contributor
62 reviews 62 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 20, 2014

My son was traveling with a friend from Colorado to Arizona and wanted to crash in Alburquerque. I found this hotel on trip advisory and read that most people gave this place 5 stars. I called the hotel to book a room and per my son and his friend this hotel rates 5++. They said from the get go it... More

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write your review. It is so nice to hear such wonderful comments about our Hotel. We will share your kind words to our staff and team. Our dedication to excellent service delivery is inspired by positive reviews we receive from our valued guests. We are very enlightened to know that... More

Clarksville, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

Sheena was great at customer service and her attention to detail was great. The service is second to none and I would recommend this hotel to anyone. The breakfast is great and the evening meals are wonderful. Great location to all your needs.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We are pleased to know that you find our hotel comfortable and clean. We are happy to know as well that you find our location convenient and liked the selection of our breakfast and dinner. Thank you also for commending our... More

Santa Fe, New Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 6, 2014

We ususally travel to Albuquerque every 2 weeks to visit family and stay in various hotels, usually Hilton Homewood Suites Journal Center. Most of the time we are satisfied and have no complaints. We had a recent experience, though, that we would like to share with our fellow travelers that is quite disturbing. While at the Homewood Suites Journal Center... More

Was this review helpful? Yes 2
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear TripAdvisor Member, Let me begin by offering my personal thanks for your service to our country. Our Homewood Suites brand is proud to honor the sacrifice of America’s active and retired military service members. The Welcome Home Headquarters is our way of recognizing troops as they reunite with their families. After reading your lengthy review, I felt that it... More

Santa Fe, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 4, 2014

We have stayed at the Homewood Suites Journal North location several times. The staff is always so nice and helpful, the rooms are clean, and the location is convenient. It is also very affordable. We will definitely stay again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

It is so nice to hear such a wonderful review about our Hotel. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We appreciate that we were able to meet your expectation, especially in comfort and cleanliness of the rooms. We are happy as well that our location was convenient... More

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Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Homewood
Albuquerque Homewood Suites
Albuquerque Hilton
Address: 5400 San Antonio Avenue, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Albuquerque
#38 Family Hotel in Albuquerque
Price Range (Based on Average Rates): $
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