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All 146 Albuquerque hotels

Homewood Suites by Hilton Albuquerque - Journal Center

5400 San Antonio Avenue, Albuquerque, NM 87109
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Ranked #33 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
DANGELO22 West Covina, California
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196 reviews from our community

Traveler rating
    102
    49
    19
    16
    10
See reviews for
58
30
9
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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West Covina, California
1 review
4 of 5 stars Reviewed 1 week ago

About the only negative thing I could say about this Homewood was that the pool was being cleaned during my stay. Other than that the service was excellent. The people who work the Front Desk were courtious, and very helpful in directing me to some fine dinning establishments. And as always the 24/7 coffee was great. I'll stay here again... More 

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for sharing the details about your recent visit. Your review is very important to us as it helps us to identify problems and take corrective measures. We are very glad that on the whole you enjoyed your stay with us. We sincerely apologize though about our pool that was being cleaned during your stay. Rest assured this will... More 

CEDAR CITY
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We arrived after a 10 hour road trip just in time to catch the evening complementary dinner and it was better that expected. The next morning the hot breakfast was equally as good, the selection of food was very good. The bed was OK, it wasn't the best or worst. The room was clean and well appointed. With the complementary... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your positive feedback on our hotel! We are very pleased to hear that we were able to make your stay a very pleasant experience! Please advise us of your next trip and we will be more than happy to ensure you receive the highest level of service. We gladly look forward to your next stay... More 

Roswell, United States
1 review
5 of 5 stars Reviewed 1 week ago

This motel has clean comfortable rooms. The dinner and the breakfast are always delicious. Staff is helpful whether looking for a newspaper or directions. Location is central to lots of shopping, restaurants and main roads.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as helpful. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are also happy to hear that you found the location to be so convenient for your needs. Thank you... More 

Wyoming
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel has the best customer service, kindest staff around! Rooms are very clean, beds are comfortable and breakfasts are excellent! Ray at the front desk was so patient and accommodating he hold be teaching customer service to others in this industry. I watched him deal with a couple who were very rude for no reason and he was excellent!... More 

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are especially happy... More 

Las Cruces, New Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel which I have stayed in previously. BUT...this time it nearly 'killed' me! They recarpeted the entire hotel a couple of months ago and the fumes and particles in the air were horrible. I nearly gagged the moment I entered my room and ended up suffering for two nights because I was too exhausted to... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Your words mean a lot to us and will help us to recognize our strengths and weaknesses during the renovation process.... More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 4 weeks ago

Last week I stayed at the Homewood Suites on San Antonio in Albuquerque, New Mexico. I stayed here to get away from home to study and relax. I brought snacks and drinks and was able to store everything in the kitchen. I had dinner and breakfast downstairs in the dining area and I found it appetizing. I was able to... More 

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is wonderful to hear of the great impression we made with our amenities and services. It is so rewarding to hear that we were able to provide a clean and comfortable experience. It is so rewarding to hear that we were able... More 

ABQ, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Tuni(sp?) at front desk recommended a nearby florist on wife's birthday. The florist included 2 complimentary flowers in the bouquet. On last night, the person in room above ours was either obese and/or pacing back & forth, causing much creaking in the ceiling/floor. Probably not an everyday thing and not the hotel's fault.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for sharing the details about your recent visit. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that you were satisfied with our hospitality and we look... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Very accommodating staff and the room was well furnished and comfortable. For anyone staying more than a night, this location offers great restaurants nearby and it is a plus to have a well furnished kitchen right in your hotel room.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is so rewarding to hear that we were able to provide a comfortable experience. We are also happy to hear that you found the location to be so convenient for your... More 

Santa Cruz, United States
1 review
5 of 5 stars Reviewed November 11, 2014

I was so pleased with this hotel - the service, the amenities in the room. I eat with a lot of health consciousness so being able to prepare my own food is important when I travel. I had a stove, coffee maker, full size refrigerator and freezer! Loved feeling so at home - the room was spacious and affordable, hot... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It is wonderful to hear of the great impression we made with our amenities and services. We are also very happy that you found our location to be convenient. We seek to give each guest a very comfortable and... More 

Frankfort, Illinois
Top Contributor
110 reviews 110 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 17, 2014

For the ninth year while participating in the Albuquerque International Balloon Fiesta we stayed for nine days at the Homewood Suites. We find the location ideal. The staff is welcoming, friendly, accommodating, and very attentive. The rooms are well maintained and kept clean. Breakfasts, while not cooked to order, are good and the "dinner in facility" options are nice when... More 

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is so rewarding to hear that we... More 

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Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Avenue, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Number of rooms: 63
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites
Hotel Style:
#10 Best Value Hotel in Albuquerque
#15 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque

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