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All 145 Albuquerque hotels

Homewood Suites by Hilton Albuquerque - Journal Center

5400 San Antonio Avenue, Albuquerque, NM 87109
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75%
Ranked #41 of 145 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
writer262runner Boston, Massachusetts
  • Overview
  • Reviews (169)
  • Photos (16)
  • Amenities
  • Q&A
  • Room tips (25)
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169 people have reviewed this hotel

Traveler rating
    88
    39
    18
    14
    10
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49
23
6
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Boston, Massachusetts
Contributor
11 reviews 11 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Only stayed one night here, on my way in to the state from the airport. Great room. Great breakfast. Beautiful exercise area overlooking indoor pool. Friendly staff. It's the type of place where you could stay long-term comfortably. One complaint keeps this from a five. Around three a.m., a loud noise. Jumped out of bed. Thought I was being robbed.... More

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Wilmington, Massachusetts
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed one night here on the return of a trip. I usually stay in Hiltons (unless there are none). This one was super. Quick and easy check-in (early too). Very clean room, I really liked the white bedding. The room was spotless. The dining area (for free breakfast and dinner) was clean and had a very nice variety of... More

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Denver, Colorado
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel on our way back from El Paso. The evening desk staff was friendly and promptly got us registered. My kids were happy when they saw the indoor pool, it was clean and well lighted and need a room key access. Enjoyed the new bedding and pillows were very comfy. Closet space was very small however. There... More

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Florence, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was great, it was quiet, clean and the staff very friendly. We slept well. The breakfast was ok. Be warned about how much extra they charge you in the end because it doesn't match the final bill.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and hospitality standards. Thank you so much for your compliments, rating, and review of our high housekeeping and hospitality standards. We look forward to seeing you again! More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

Cockroaches in indoor pool. Dirty, stained chair in suite. Dirty carpet. I stepped on something sharp. Cockroaches in room (dead & alive). Hole in floor/wall. Rusty tub. Moved directly across the parking lot to The Garden Inn. We used the rolling cart to move our stuff and when we returned the cart they threatened to call the cops because we... More

Was this review helpful? Yes
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights three weeks ago (June 2014). Price: Excellent, especially with all the inclusions (please, read on). Location: Good - freeway close and nowhere in Albuquerque is more than 15 minutes away by car. Room: Excellent - full kitchen, comfortable bed, lots of cable TV channels, shower water pressure and temperature great. Noise: Low - only in... More

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Diva E, It is such a delight to know that you are already planning to return to our property in your next trip. It means that we did a great job taking care of your lodging needs during your visit. Your insightful review helps us know what made your stay comfortable and satisfying. These details will guide us in... More

Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed for 9 days while the house we were going to move into was remodeled. The place was clean and quiet, and the food at breakfast and dinner was surprisingly good! The staff was friendly and helpful. Wouldn't hesitate to recommend it to out of town travelers!

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear mrsbigiron, Thank you for your confidence in our property when you needed a second home to stay. Your feedback inspires us to continuously provide great stays to our valued guests. Please advise us of your next stay and we will strive to provide you the same pleasant accommodations that you’ve enjoyed. Again, thank you. More

US
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed June 22, 2014, during the night had roaches periodically crawl across our arms, face and head, needless to say we got very little sleep. We had a business meeting from 7:30 to 4:30, so we didn't have enough time to gather our things and check out. We ask that the bedding be changed and the room thoroughly cleaned... More

Was this review helpful? Yes 1
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear traveler4894, It is extremely disheartening to hear about this experience that you faced during your recent stay. We are evaluating the details of what exactly took place. Please know that this is taken very seriously and will be addressed accordingly. Feel free to contact us if we can be of any help in the future. Thank you. More

Las Cruces, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

If you travel with family Monday- Thursday this place is wonderful! Included was breakfast every morning 7 days a week and Mon-Thursday a dinner. I have a family of 5 so great deal for the rate. The pull out couch is not that great to sleep on and the beds are not the best but overall great family place!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Bryan G, Thank you for choosing to stay with us. Special moments with families creating wonderful memories are events that our hotel would love to be part of. We are happy that our great value breakfast was more than enough to fulfill your needs during your stay. Rest assured that we will look for more ways to improve our... More

Santa Fe, New Mexico
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2014

My room was not ready at 3PM which is when they say you can check in. It was a minor inconvience for me and I was able to take my bag to the room. The room was a nice size, quiet and very comfortable. Plenty of towels, and amenities. Love having the kitchen and although there is not a full... More

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear redbird87505, We sincerely appreciate that you took time to share the details of your stay with us. It was great to know that you liked the amenities and facilities in our hotel. We are also happy to know that our accommodations were comfortable and sufficed your needs. We would like to take this time to apologize for the delay... More

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Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Avenue, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Homewood Suites
Albuquerque Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#19 Business Hotel in Albuquerque #37 Family Hotel in Albuquerque #41 Casino Hotel in Albuquerque #41 Spa Hotel in Albuquerque
Number of rooms
63

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