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All 146 Albuquerque hotels

Homewood Suites by Hilton Albuquerque - Journal Center

5400 San Antonio Avenue, Albuquerque, NM 87109
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76%
Ranked #37 of 146 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Judy B Valley Village, United States
  • Overview
  • Reviews (173)
  • Photos (16)
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173 people have reviewed this hotel

Traveler rating
    91
    40
    18
    14
    10
See reviews for
50
24
6
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • Japanese first
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  • Any
English first
Valley Village, United States
1 review
4 of 5 stars Reviewed 1 week ago

Our family recommended this hotel. The kitchen aspect is wonderful! Location, staff, great breakfast, beds are all wonderful. Good value. Cooling system is loud. We enjoyed our stay. Loved the popcorn!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We look forward to serving you again in the future! More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We love staying at Homewood Suites Journal center. They have clean rooms and we are always treated great by the staff.. It's the only place we really enjoy staying while we are visiting Albuquerque! !

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

It is wonderful to hear this glowing review. We are so glad we were able to provide you with such a memorable experience and that our entire staff treated you exceptionally as you deserve. We look forward to seeing you back very soon. More

corona, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

would stay here again if I am traveling through Albuquequie again, nice rooms, quite and very comfortable, if you are going to stay here you have to go to the Frontier restraint to try there green chile stew, the best, enjoy your trip,

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I'm glad that you enjoyed your stay and that most of our amenities lived up to your expectations. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More

McKinney, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights with the family. Check in was quick and effortless. The room itself was very spacious. It was a little warm when we first arrived, but the AC cooled it down quickly. The hotel Wi-Fi was fast enough to do my work on. The complementary breakfast was several notches above what I usually get. The only... More

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is heartwarming to hear of how our efforts to give you... More

Boston, Massachusetts
Contributor
15 reviews 15 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 23, 2014

Only stayed one night here, on my way in to the state from the airport. Great room. Great breakfast. Beautiful exercise area overlooking indoor pool. Friendly staff. It's the type of place where you could stay long-term comfortably. One complaint keeps this from a five. Around three a.m., a loud noise. Jumped out of bed. Thought I was being robbed.... More

Was this review helpful? Yes 1
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Tripadvisor Member, Thank you for choosing our property for your lodging needs during your business trip. We are glad that your stay in our room was comfortable and your mornings were great with our fresh variety of breakfast and had the chance to try our exercise room. We are sorry to disrupt your sleep with the vanity incident. Please... More

Wilmington, Massachusetts
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 23, 2014

We stayed one night here on the return of a trip. I usually stay in Hiltons (unless there are none). This one was super. Quick and easy check-in (early too). Very clean room, I really liked the white bedding. The room was spotless. The dining area (for free breakfast and dinner) was clean and had a very nice variety of... More

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit! More

Denver, Colorado
2 reviews
5 of 5 stars Reviewed July 17, 2014

Stayed at this hotel on our way back from El Paso. The evening desk staff was friendly and promptly got us registered. My kids were happy when they saw the indoor pool, it was clean and well lighted and need a room key access. Enjoyed the new bedding and pillows were very comfy. Closet space was very small however. There... More

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are very happy to discover that you had such a pleasant experience and it is so rewarding to hear that we were able to provide you a comfortable and convenient time with us. We are looking forward to see... More

Florence, United States
1 review
4 of 5 stars Reviewed July 15, 2014

The hotel was great, it was quiet, clean and the staff very friendly. We slept well. The breakfast was ok. Be warned about how much extra they charge you in the end because it doesn't match the final bill.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and hospitality standards. Thank you so much for your compliments, rating, and review of our high housekeeping and hospitality standards. We look forward to seeing you again! More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed July 12, 2014

Cockroaches in indoor pool. Dirty, stained chair in suite. Dirty carpet. I stepped on something sharp. Cockroaches in room (dead & alive). Hole in floor/wall. Rusty tub. Moved directly across the parking lot to The Garden Inn. We used the rolling cart to move our stuff and when we returned the cart they threatened to call the cops because we... More

Was this review helpful? Yes
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2014

Stayed here for 2 nights three weeks ago (June 2014). Price: Excellent, especially with all the inclusions (please, read on). Location: Good - freeway close and nowhere in Albuquerque is more than 15 minutes away by car. Room: Excellent - full kitchen, comfortable bed, lots of cable TV channels, shower water pressure and temperature great. Noise: Low - only in... More

Was this review helpful? Yes
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Diva E, It is such a delight to know that you are already planning to return to our property in your next trip. It means that we did a great job taking care of your lodging needs during your visit. Your insightful review helps us know what made your stay comfortable and satisfying. These details will guide us in... More

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Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Avenue, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Homewood Suites
Albuquerque Hilton

16 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in Albuquerque #33 Family Hotel in Albuquerque
Number of rooms
63

Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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