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All 146 Albuquerque hotels

Homewood Suites by Hilton Albuquerque - Journal Center

5400 San Antonio Avenue, Albuquerque, NM 87109
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Ranked #31 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Jane C ROckville, United States
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206 reviews from our community

Traveler rating
    108
    51
    21
    16
    10
See reviews for
59
32
11
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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ROckville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I spend weeks every month in this hotel. I have tried the others in the area, but the suites accommodations, friendly staff and cleanliness makes Homewood Suites my hotel of choice in ABQ! The electronic check in and room selection for Hilton Honors members is an added bonus.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Roswell, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I took a group of students for a competition. This hotel was great. It provided complimentary breakfast and dinner, which save the students some money; however, we did not feel that we sacrificed quality for these benefits.

Review collected in partnership with Homewood Suites by Hilton

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Dover, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was always greeted with a warm reception anytime i was near a staff member. I love staying where the staff seems to love their job. The complimentary breakfast was excellent and rooms were quiet and clean. Everything i could have asked for.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. It is so rewarding to hear from you about the success of our staff efforts to make you feel welcomed and at home in our... More 

Georgetown, Colorado
Top Contributor
160 reviews 160 reviews
64 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just stayed four nights in this facility due to its location. While I can't make enough positive comments about the staff, the ownership team must really squeeze every penny out of this hotel. My bathroom sink was cracked, tub had a big divit, and minimal number of waste baskets for a suite. Cutting corners was also noticed in the breakfast... More 

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention. It's important for us to impress our guests and your comments... More 

Minneapolis
Top Contributor
66 reviews 66 reviews
11 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I really wanted to like this hotel as they had a nice lasagna supper ready for us when we checked in after hours on the road. The room was mostly clean except for some of the corners and the bathroom door full of hairspray spots. However, we had the worse night sleep in a hotel that we have had in... More 

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. I am very sorry for the disturbance that the vibrating noise caused. This issue is being addressed with our staff and management. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing... More 

Portales, United States
1 review
4 of 5 stars Reviewed January 26, 2015

Staff were great. Hotel was very clean except for lounge chair in the room. It was covered in stains. Didn't want to touch or sit on the chair. Bad first impression. Everything else was fantastic. I would stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are so glad that you were impressed with our service and hospitality. I do apologize for lounge chair, though I am glad you found the room to be clean and comfortable. We're glad you had a great time with us and we look forward to serving you again. More 

Baltimore, Maryland
Top Contributor
87 reviews 87 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 9, 2015

The hotel itself is kind of jammed beside a Hilton Garden Inn. You twist around out front to get to the parking along one side. Breakfast was ok. The room was a bit cramped with no real place to put your luggage. I was solo with 3 weeks worth of accumulating luggage, but fit easily. A couple would be more... More 

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found the room a bit cramped. We appreciate how you have let us know what areas of our service impressed you and which were lacking. Thank you again for taking the time to share this experience. More 

Alexandria
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

Excellent place to stay. The entire place is clean and the service staff was exceptionally good. The hot breakfast in the morning and the internet access was all we used but we could see the pool and other amenities were well taken care of.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for leaving your five star rating of our hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! More 

Denver, United States
1 review
5 of 5 stars Reviewed January 3, 2015

The room was very clean and I really enjoyed the breakfast. Check-in process was a breeze and the front desk person was very informative about places to eat and things to do in the area. Definitely recommended to other travelers!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are pleased to learn that you enjoyed a pleasant experience with us when it comes to breakfast, cleanliness, and check-in process. Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work More 

Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

We had the pleasure of an extended stay here and the extras made all the difference. Free breakfast AND dinner buffet; Pool; exercise room are great distractions for kids. Convenient to I-25 and I-40.

Was this review helpful? Yes 1
Inn_Keeper_NM, Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

It means a lot to hear from guests who are satisfied with all of our services and amenities for kids such as pool, free breakfast, and exercise room. It is so rewarding to hear that we were able to provide a convenient experience to I-25 and I-40. We look forward to welcoming you back during your next stay in the... More 

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Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Avenue, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Number of rooms: 63
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Homewood Suites
Albuquerque Hilton
Hotel Style:
#14 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque

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