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TownePlace Suites Albuquerque Airport

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2400 Centre Ave SE, Albuquerque, NM 87106
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TownePlace Suites Albuquerque Airport
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91 Reviews from our TripAdvisor Community

Traveler rating
    32
    37
    10
    6
    6
See reviews for
22
19
11
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Tigard, Oregon
Top Contributor
420 reviews 420 reviews
88 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Have stayed here on other occasions as it is handy to the airport. Staff was personable and room was adequate. However, the furniture in the living area really needed replacing as they were obviously worn out. Beds, on the other hand were very comfortable and room was clean. Dishes had also been left in the dishwasher in the kitchenette. Bathroom... More 

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Seattle, Washington
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 25, 2015

this is subpar. The kitchen is nice. The bowls of fruit are great. But the weird stain in the bathtub and the dreary looking towel that should be retired leave one to believe this is a good hotel to wear socks at. This hotel is near 2 other Marriotts. If I cane back I'd consider another Marriott.

Was this review helpful? Yes 1
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear poseaur247: My apologies for the issue you encountered during your recent stay at our hotel. We do pride ourselves on delivering the cleanest and most comfortable of accommodations and I am very disappointed to hear that we did not deliver on that promise during your stay. I would like the opportunity to make this right with you if you... More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed April 12, 2015

I needed an extended stay hotel for approximately 75 days while waiting for housing in the Albuquerque area. Ecstatic with my TownePlace Suites choice! The room is very spacious and has plenty of storage for an extended stay. The kitchen is well stocked with all essentials. I checked in early on a Saturday, and Samuel, the front desk agent, was... More 

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GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Wendy M: Thank you for your kinds words about our hotel and our staff - we truly appreciate it! I'm so glad that you were comfortable and well looked after as we strive daily to exceed all of our guests' expectations! I hope when the need arises for an extended stay hotel you will again choose the TownePlace Suites... More 

Phoenix, Arizona
Top Contributor
68 reviews 68 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 6, 2015

We stay at the TownePlace Suites Albuquerque Airport for three night. Nothing but, good things to say about the staff and the rooms. I would like the point out one specific thing. We were traveling in from Phoenix and we don't get snow at all. So I forgot to bring a something to brush off the snow. The assistant gm... More 

Was this review helpful? Yes 2
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear tyler s: We appreciate your kind review of our hotel and services. I want to also thank you for recognizing our Assistant General Manager - I would agree that he definately went above and beyond to assure our guests' could leave the parking lot safely! It was considered the "storm of the year" and brought 5-6 feet of snow... More 

Bellevue, Washington
Top Contributor
92 reviews 92 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

We stayed at this hotel for two nights in Feb 2015. The location near the Albuquerque airport is convenient. It is only a couple of freeway exits from downtown and old town. The price is great for a mini suite with free internet and free breakfast. It is not Ritz Carlton but a nice clean place to stay.

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GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear bread69: Thank you for taking the time to review our hotel - the TownePlace Suites Airport by Marriott. We truly appreciate the kind words and we are glad to hear you enjoyed your stay. We do strive to provide clean, comfortable accommodations with added value. We hope in your return visits to Albuquerque - you will again choose our... More 

Washington, D.C
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

I picked this hotel mostly because it was one of the few with 2br suites. It is very close to the airport, and is what you would expect out of a mid tier chain property. The breakfast is nice to have included, continental with make your own waffles. If the only complaint for the stay was some threadbare arms on... More 

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GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear brianrouse: Thank you for taking the time to review our hotel - the TownePlace Suites by Marriott. We are glad that you enjoyed the comfort and convenience of our 2 bedroom suites. I will also pass on your comments regarding the complimentary continental breakfast featuring the Belgian waffles - a great treat to start your day! We look forward... More 

san francisco
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 19, 2015

The front desk staff and engineering guy are incredible. The property is in a great location and though in need of overhaul still works well. Stay away from side against the busy road if noise sensitive Standard Marriott breakfast

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GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear kavinsfo: Thank you for your kind review and compliments to our staff! We are glad that you felt welcomed and that our staff gave you the kind of hospitality that makes New Mexico great! We hope that you had a chance to explore Albuquerque and enjoy some of the local favorites. We look forward to your return visit and... More 

2 reviews
4 of 5 stars Reviewed January 1, 2015

We enjoyed our stay at the Townplace Suites Albuquerque Airport on Dec 25th. Rooms were clean and comfortable, and the staff was helpful and friendly. In particular, I would like to mention Ruben on the engineering staff who made us feel welcome. The complimentary breakfast was great! Location is super convenient to the airport, and the hotel shuttle picked us... More 

Was this review helpful? Yes
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Ben J; Thank you for your kind words and for taking the time to review our hotel - the TownePlace Suites by Marriott. We strive daily to exceed our guests' expectations and it is good to hear that those efforts are being recognized. We realize you have a lot of choices in our area for accommodations and we are... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 27, 2014

From the time I checked in to the check out, I was made to feel like an appreciated Marriott customer. Even the manager inquired as to the quality of my stay. Very impressed. Bed was so wonderful (and the room was so quiet) that I overslept. Fortunately this was a vacation trip so no missed plans! Room was clean and... More 

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GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear MYTACOTX; Thank you for taking the time to review our hotel - the TownePlace Suites by Marriott. We appreciate your kind words. Our staff takes great pride in the hotel and the service they provide - we are glad that you felt and saw that dedication! Happy Belated New Year to you and your family! We hope to see... More 

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 10, 2014

When I went to check in the girl seemed more interested in getting me out of the lobby so she could keep talking to her boyfriend or signification other. I got up to my room and went to turn the air on as my room was 75 degrees. The HVAC controls didn't work or even have power and there was... More 

Was this review helpful? Yes
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear 00SSJoe: Thank you for taking the time to review our hotel - TownePlace Suites Albuquerque Airport. My most sincere apology for the discomfort you experienced in regard to the HVAC unit. While our maintenance staff did replace the unit with a new unit for your comfort; they did neglect to connect it to the wall mounted control panel. I... More 

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