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TownePlace Suites Albuquerque Airport

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2400 Centre Ave SE, Albuquerque, NM 87106
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1 room 1 adult
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109 Reviews from our TripAdvisor Community

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Michigan
Level Contributor
213 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 1 week ago

1st time in 20 years I've asked to change rooms - originally given a room facing Gibson Ave - boy was it noisy. They moved me to the other side and it was fine. Front desk staff also came thru with a good dinner recommendation. This place is not up to Residence Inn standards but it cost less - so... More 

Helpful?
Thank nichpr
Austin, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 4, 2016

Stayed one night on the way through town. Booked this because we wanted a 2 room suite, and the rate was good. Wished I would have booked the Fairfield or Residence Inn close by, or the Marriott off I25 which also had a pretty good rate. The furniture was extremely worn, and it looked like a pet had scratched the... More 

Helpful?
1 Thank Devin B
Toby L S, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

I am so sorry that you weren't pleased with stay and regret that I didn't get to speak with you while you were at the hotel. Our hotel was recently purchased. The owners, as well as management and staff, are dedicated to creating a clean, warm and comfortable environment to stay in. Our hotel will be undergoing a major renovation... More 

Marrero, Louisiana, United States
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

Spent Christmas night here. .We were looking for a safe clean and comfortable place to just crash for the night and catch another flight without spending too much $. We chose the TPS ABQ because it offered a 2 bedroom suite (perfect since mother-in-law was with us) I found the location a little "worn" the armrest on the furniture was... More 

Helpful?
Thank Ed L
Toby L S, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Thank you so much for taking the time to review our hotel. We are a little "worn" at present, but will be undergoing a renovation early in 2016 that will refresh our cozy hotel. We hope you had a Merry Christmas and look forward to your next visit to Albuquerque. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 27, 2015 via mobile

Don't stay here go onto another Marriott property next door. This is by far the worst Marriott property I ever stayed in. We got a 2 bedroom suite and it looked like a slum. The couch and chair were so old and nasty it looked like a cat had ripped up the whole thing. We even tried turning over the... More 

Helpful?
1 Thank Marmot23
IF ID
Level Contributor
132 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 27, 2015

This is the second time we've stayed at this hotel and found it highly acceptable. The hotel staff we encountered except for a maintenance man was very service conscious. The room was generally clean, however, more attention should have been given to vacuuming the room and hallway carpets. The complimentary breakfast was decent and was enough to get the day... More 

Helpful?
Thank 756brianm
Cortez, Colorado
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 29, 2015

We spent two nights here, one before a flight out and one after the return flight. Very affordable rates for two bedroom suite. Furniture was dated, but everything was very clean and beds were comfortable. Good breakfast selection with hot and cold items. Staff was very friendly and remembered us on the return trip. Would certainly stay here again.

Helpful?
Thank Kimberly P
Escondido, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 17, 2015

I spent 4 nights here to attend a conference at UNM. My colleague and I were given a junior suite. The décor is a bit outdated, but this property is immaculately clean. Every dish, fork, glass, etc. in the small kitchen gleamed. No dust, rust, cracks, or moldy stuff anywhere in the entire room (and I am especially fussy about... More 

Helpful?
Thank keys2thehiway
Houston, Texas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 15, 2015 via mobile

Another hotel in the city that doesn't live up to its name. Location was sold to franchise and it is ran down. The rooms have small televisions and gives the overall impression of a cheap hotel for run throughs, don't look to be wowed at the point of opening the doors to your room. If you are honest you will... More 

Helpful?
Thank ROBERT O
Naples, Florida
Level Contributor
660 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 334 helpful votes
3 of 5 stars Reviewed September 16, 2015 via mobile

This is a convenient , clean, and indistinguishable hotel. Service is average and amenities fair. Not many eating establishments in the area. One drawback is that hotel is on busy corridor and susceptible to street noise. One of many chains in area.

Helpful?
Thank Serviceprof
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Serviceprof: We appreciate your time in reviewing our hotel - TownePlace Suites by Marriott, ABQ Airport. We are disappointed that we did not "Wow" you with our service - which is our goal with every guest, every stay. I have shared your comments with our staff and we will work with every team member so they all understand they... More 

Orlando, Florida
Level Contributor
229 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed September 10, 2015

The townplace Albuquerque was not up to the usual Marriott standards, in my estimation. There were holes in the sheets, the carpet in common areas was very worn, the umbrellas by the pool had holes and they housed the pool towels in cracked plastic bins. The room was ok but we would certainly not stay here again. Just seemed like... More 

Helpful?
Thank Cathy H
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Cathy H: Thank you for taking the time to share this crucial feedback with our team - we truly appreciate it. I have shared your comments with my staff and we are taking immediate steps to correct the items that we should have had fully prepared during your visit. My most sincere apologies for falling short in these areas.... More 

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