I am pretty surprised at some of the negative reviews for this hotel. I've stayed here upwards of 4 times now and each time it's been pleasant. The key is to book a 'tower' room, however. The rooms in the tower are nice, new, clean and quiet. They have the standard comfy beds, clean bathrooms, etc. I've ordered room service... more

We stayed here to celebrate our anniversary since we'd spent our wedding night here 36 years ago. The remodeled rooms are very attractive and spacious. Included in the room is a small sitting area with a couch, coffee table, and large desk as well as a large flat screen HD TV. The king-sized bed was extremely comfortable. I used the... more

I stayed here as part of a conference. It was all in all not a bad hotel. They have done and are doing a lot of remodeling and it shows. However there are still some rough edges. The staff was reliable…not great and friendly but also not incompetent and hostile. The room was decently sized and had comfortable furnishings and... more

Given the reviews on this site I was expecting the worst, however, I found this to be an above average hotel and in-line with the Hilton chain. I stayed in the tower and the room did appear to be recently renovated (flatscreen, mahogony bed frame and desk, granite countertops in bathroom.) True, the location leaves much to be desired, however,... more

This has to be the worst Hilton ever. The location is appalling. The cab driver said, "basically a truck stop" - I thought he was being funny, but by daylight I saw he was exactly right. You can't even see Albuquerque from here. Room service was unable to bring the right order - and what they did bring (a congealed... more

This hotel is still in the middle of massive renovations. We, fortunately, received an upgrade to a remodeled room (being Hilton Diamond members). The renovations were nice. Everything was so new. In fact, in order to use the hide-a-bed we had to cut plastic off the mattress. At this point, it's a little like putting lipstick on a pig, as... more

We stayed for 2 nights and the room was lovely (with the exception of a strange odor that never really went away and the loud airconditioner - why is it that hotels buy the noisiest units made?). The furnishings were 1st rate, nice flat screen tv, new bedding etc. The Ranchers Club was WONDERFUL, especially our waiter, Thomas. The other... more

...because it isn't getting any better, judging from my recent stay. Desk clerks are not more helpful; rooms are not updated; exercise equipment is still broken; what IS being improved? How can Hilton keep its name on such a run-down (and poorly-run) property? They can't change the location (off the beaten path), nor the neighborhood (none). The bed was firm... more

I stayed one night for a conference. The facilities and food were very good with the exception that in our meeting room we could sometimes hear talking and laughter from adjoining rooms. The guest room was clean and comfortable. No complaints. The staff was efficient and courteous. The hotel has a strange layout so be careful not to get lost! more