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Residence Inn Albuquerque North

3.0 of 5 4331 The Lane 25 NE, Off I-25 and Jefferson, Albuquerque, NM 87108
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#52 of 146 Hotels in Albuquerque
112 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Residence Inn Albuquerque North
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Residence Inn Albuquerque North
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112 reviews from our community

Traveler rating
    48
    39
    15
    8
    2
See reviews for
40
28
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Leiderdorp, The Netherlands
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel regularly over the last 8 years, so I know how it can be. Over the years I have seen a gradual decline in service, most visible in the breakfast and evening reception. Quality and variety of the food has somewhat declined. Furthermore last stay I clearly noticed a lot of wear and tear in... More

Was this review helpful? Yes 2
Nashua, New Hampshire
Top Contributor
457 reviews 457 reviews
87 hotel reviews
158 helpful votes 158 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I checked in on Friday and met several wonderful front desk people. My room was what to be expected, nothing more. Saturday was spent away from the hotel most of the day so I was surprised to return and find that my room hadn't been serviced. On Sunday, while doing laundry, I met a fellow who had stayed here 20... More

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LeAunaW, Manager at Residence Inn Albuquerque North, responded to this review

Thank you for taking the time to leave your feedback about the Residence Inn North Albuquerque New Mexico. I sincerely apologize that you did not receive housekeeping room service. Our houskeeping report indicated that your room had a Do Not Disturb sign posted on the door and we are not sure if that was in error or a miscommunication on... More

Conroe, Texas
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were traveling from N.M. to Co. this was a great location for us. Not far from the airport and close to the Sandi Peak tram and the glorious park - Elena something, just south of the tram. This is a nice property that needs some updating. Nothing nasty, and the staff were great. We try to take advantage of... More

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Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 5, 2014

I stayed here while in ABQ for business. The property was clean and well maintained. I arrived a little early and my room was not quite ready. The person at the front desk mentioned a few places nearby for lunch. PF Chang's was just across the parking lot. By the time I was done with lunch my room was ready.... More

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FRAMINGHAM
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 3, 2014

I stayed 9 days at the above hotel In June 2014 for about $119 per night. There are a lot of Marriotts in ALB so be careful when booking. There was a townhouse Marriott that looked even nicer on the outside if you can get that instead. This was an excellent location right off the highway and in more of... More

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LeAunaW, Manager at Residence Inn Albuquerque North, responded to this review

Thank you for taking the time to write a review and provide excellent feedback about the Residence Inn North Albuquerque, NM and our local area. We greatly appreciate your kind words. I am so glad to hear that you enjoyed your stay with us as well as the convenience of our location. We are truly in the center of it... More

Port Matilda, Pennsylvania
Top Contributor
92 reviews 92 reviews
24 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed June 30, 2014

Read the pros and cons for the hotel. Depends what’s important to you. When considering the “cons” for this hotel, I can’t give the rooms themselves a high rating, that’s what keeps the property from a full five stars. I’ve spent much time in Residence Inns and count on them for consistently large suites. In this case, the room was... More

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LeAunaW, Manager at Residence Inn Albuquerque North, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Residence Inn Albuquerque North. We appreciate your feedback as well as your wonderful comments about our staff. I am so glad that you enjoyed your stay and our AMAZING breakfast host. We look forward to your next visit to Albuquerque! Sincerely, Le'Auna... More

Houston, Texas
Top Contributor
202 reviews 202 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed June 29, 2014

We stayed 4 days for a wedding and the rooms, grounds were all perfect....absolutely no problems whatsoever. Extremenly clean rooms. The problem is the management here - I had a problem when they used a wrong credit for my reservation DESPITE me telling them not to use it. As a result, this transaction put a HOLD on my credit card... More

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LeAunaW, Manager at Residence Inn Albuquerque North, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Residence Inn Albuquerque North. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate... More

Santa Fe, New Mexico
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed June 18, 2014

This was my first time to this hotel (I am a loyal Hilton guest), my first impression was not the best. We had a total of 6 people staying in the room and had specifically requested a room with 2 beds and a sofa bed and had confirmed it on numerous occasions via telephone. When we got to our room... More

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LeAunaW, Manager at Residence Inn Albuquerque North, responded to this review

Thank you for taking the time to leave a review about the Residence Inn North Albuquerque New Mexico. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. I sincerely apologize that you did not enjoy your stay.We truly appreciate you sharing your thoughts with us and hope to regain your... More

Washington DC, District of Columbia
Top Contributor
73 reviews 73 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 9, 2014

We very much enjoyed our stay and would stay here again. The 1 bedroom suite was small, but they made great use of the space so it felt larger than it really was. We got great service from the front desk including getting change for the laundry machine. The breakfast was good as was the location. I like that they... More

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Racine, Wisconsin
Top Contributor
112 reviews 112 reviews
17 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed June 7, 2014

Our visit started out very positively. The property has an attractive exterior, as is the lobby and other public rooms off the lobby. The check-in staff was very pleasant and helpful on directions and restaurant recommendations. We did not use the pool, but it looked to have plenty of loungers. The complimentary breakfast was average in taste, variety and presentation.... More

Was this review helpful? Yes 1
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Additional Information about Residence Inn Albuquerque North

Address: 4331 The Lane 25 NE, Off I-25 and Jefferson, Albuquerque, NM 87108
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Albuquerque North 3*
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Also Known As:
Residence Inn Albuquerque North Hotel Albuquerque
Albuquerque Residence Inn

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