First room heater made bad noise, they said it couldn't be fixed. They moved us to an outside room and it wasn't much better. No iron, coffee pot didn't work, finally they replaced late the next day. The noise was bad from the atrium on fri and sat. nights. They allowed everyone from wedding on Sat. to park in the... more

Not a picky person and knew that this hotel was somewhat in the "budget hotel" range...but would not stay there again. Rooms are roomy and mostly comfortable, but the breakfast area is an open area leading to all of the rooms and the owner/managers book weddings and dance parties there. All night long you get to hear the festivities pounding... more

use this hotel only if you have no other choice for a place to sleep. We arrived and the hotel had our reservations wrong. Was prepared for this because of other reviews so I had my paper work ready. Staff was rude. Pool was gross. Room was shabby, but the beds were clean. Would not ever stay here again. more

They couldn't find our reservation to begin with, luckily I had printed it out so had something to show them, it was 'Balloon Weekend" when we were there so the place was crowded and they didn't have a King room for us, the desk clerk was overwhelmed and the place is a design nightmare, so insane that the clerk couldn't... more

Had a bad feeling about the place as soon as we arrived. We totally relied on the reviews from tripadvisor on this selection. The price was reasonable, $89 during Balloon Fiesta, but you get what you pay for. The place holds a Karaoke events during the weekends and even though their underground gate secured parking is supposed to stay closed... more

I can't imagin what the other reviewers saw in this place. Yes the lobby was nice but the rooms are horrible! You walk in and realy can't imagine taking your shoes off. The beds were clean and so were the bathrooms but I turned the hot water on to fill the tub and the water was a rusty color. I... more

Earlier this month, my family and I stayed at BS.. My boys 5 & 12, and my husband came with me to a drs appt. The kids loved the elevator in the hotel, and I really liked the design of the place. The guy working at the front desk did not give any instructions, like where the breakfast would be,... more

We travel to Albuquerque often and this the best hotel in town. The two room suites are great and the hot breakfast was even better. We got a great deal for what we paid. The service was excellent also. more

We arrived in Albuquerue a few hours before check-in time and we're allowed an early check-in. It was a little confusing at first to find out how to get to our room on the first floor. We had to go up the elevator to the first floor which took us to where the breakfast area was (an absolutely beautiful fountain... more